ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth

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ITIL® 4 Practitioner: Service Configuration Management Training

Plymouth

Learn essential skills for professional growth and career advancement
Attain knowledge of tools and methodologies for efficient workflows
Become familiar with tools and methodologies for efficient workflows

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Course information

ITIL® 4 Practitioner: Service Configuration Management Training Course Outline

Module 1: Key Concepts of the Practice

Purpose of the Practice
PSFs and Key Metrics of the Practice
Key Terms and Concepts
- Configuration Item (CI)
- Service Configuration Model
- CI Lifecycle Model
- Configuration Management System
- Configuration Management Database
- Baseline Configuration
- Configuration Verification
- Configuration Inventory
- Configuration Audit

Module 2: Processes of the Practice

Inputs and Outputs of the Processes
Key Activities of the Processes
Integrate the Practice in the Organisation’s Value Streams

Module 3: Roles and Competences of the Practice

Responsibilities of the Key Roles of the Practice
- Configuration Manager
- Configuration Coordinator
- Configuration Librarian
- Resource Owner/Custodian
Position the Practice in the Organisational Structure

Module 4: How Information and Technology Support and Enable the Practice?

Explain the Tools Application
Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

Dependencies of the Practice on Third Parties
How Partners and Suppliers Can Support the Practice?

Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice

How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

How ITIL Guiding Principles Support Successful Service Configuration Management?

Who should attend this ITIL® 4 Practitioner: Service Configuration Management Training Course?

This ITIL Certification Course is designed for everyone seeking to advance their knowledge and skills in ITIL® 4 Practitioner: Service Configuration Management. This ITIL course is more beneficial for:

Configuration Managers
Configuration Analysts
Change Managers
Release Managers
Service Desk Analysts
IT Asset Managers
Security Analysts

Prerequisites for ITIL® 4 Practitioner: Service Configuration Management Training

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Course, but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.

ITIL® 4 Practitioner: Service Configuration Management Certification Course Overview

The ITIL® 4 Practitioner: Service Configuration Management Certification Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage the configuration of IT services and related components. Service configuration management (SCM) is a critical process that ensures accurate and up-to-date information about the configuration items (CIs) that support IT services, enabling organisations to optimise service delivery and minimise risks.

IT managers, configuration managers, service desk analysts, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Service Configuration Management Certification Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of SCM principles, processes, and best practices to improve service reliability and support business objectives.

The Knowledge Academy’s 1-day ITIL® 4 Practitioner: Service Configuration Management Training course provides delegates with a thorough understanding of IT service management. Delegates will learn to navigate key concepts such as Configuration Items (CI), service configuration models, and the CI lifecycle model.

Course Objectives

To understand the principles of Service Configuration Management
To get proficiency in using Configuration Management System (CMS) tools
To execute configuration verification and audit processes effectively
To assume roles such as configuration manager or coordinator competently
To align technology support with Service Configuration Management
To integrate Service Configuration Management into organisational value streams.

Upon completion of the ITIL Certification Course, participants will be equipped with the knowledge, skills, and certification necessary to effectively manage the configuration of IT services and related components within their organisation. They will be better prepared to establish and maintain accurate configuration data, ultimately contributing to improved service delivery efficiency and customer satisfaction.

What’s included in this ITIL® 4 Practitioner: Service Configuration Management Training Course?

ITIL® 4 Practitioner: Service Configuration Management Examination
World-Class Training Sessions from Experienced Instructors
ITIL® 4 Practitioner: Service Configuration Management Certificate
Digital Delegate Pack

ITIL® 4 Practitioner: Service Configuration Management Exam Information

The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam.

Type of Questions: Multiple Choice
Total Questions: 20
Total Marks: 20 Marks
Pass Mark: 65%, or 13/20 Marks
Duration: 30 Minutes
Open/Closed Book: Closed Book

Why choose us

Our Plymouth venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Plymouth is located within the county of Devon and has a population of around 250,000 inhabitants. The city is south west of London and is located on the river Plym and Tamar. Plymouth has been named the 30^th most popular place to live in the United Kingdom. Plymouth is known for its shipping port by handling exports and imports, the city offers shipbuilding and major ferry links. There are around 8.9% inhabitants unemployed within Plymouth, the national average is 7.3%.The United Kingdom’s 9^th largest university is the University of Plymouth with a staggering 26,000 students. The university has its main campus in Plymouth and several all over south west England. With around 2,000 staff members the university is the largest employer within the county. Students are offered graduate and undergraduate courses including, law, psychology, geographical science and computing.

Popular searched areas in and around Plymouth include:-

Beacon Park
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Plympton
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Wembury

Address

Plymouth

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

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Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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What our customers are saying

ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth FAQs

What is Service Configuration Management?

Service Configuration Management is the practice of organising and controlling IT services and infrastructure to ensure optimal performance and compliance with established configurations.

How does this ITIL 4 Practitioner: Service Configuration Management Training benefit individuals?

Service Configuration Management is crucial for maintaining accurate and organised records of IT assets, ensuring efficient service delivery, and minimising risks associated with configuration changes in IT environments.

How does this training benefit individuals?

This training empowers individuals with expertise in Service Configuration Management, enhancing their professional competence and opening avenues for career advancement. Individuals gain skills to excel in roles such as configuration manager, coordinator, or librarian, contributing effectively to IT service management.

Are there any prerequisites for taking this ITIL 4 Practitioner: Service Configuration Management Training?

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.

What will I learn in this ITIL 4 Practitioner: Service Configuration Management Training Course?

In this course, you will learn to manage configuration items, maintain accurate configuration data, and align service configuration management practices with ITIL® 4 principles.

What is the duration of this ITIL® 4 Practitioner: Service Configuration Management Course?

The duration of this ITIL 4 Practitioner: Service Configuration Management Training is 1 day.

Why choose The Knowledge Academy in Plymouth over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

Is the ITIL® 4 Practitioner: Service Configuration Management exam difficult?

The difficulty of the ITIL® 4 Practitioner: Service Configuration Management exam can vary depending on your familiarity with ITIL concepts and your study preparation.

What does the ITIL® 4 Practitioner: Service Configuration Management Training Course cover?

The ITIL® 4 Practitioner: Service Configuration Management Training Course covers topics such as configuration management principles, practices, and implementation strategies within the ITIL framework.

How do I become ITIL® 4 Practitioner: Service Configuration Management certified?

To become ITIL® 4 Practitioner: Service Configuration Management certified, you'll need to complete the training course and pass the associated exam.

Will I receive any certificate after completing this ITIL 4 Practitioner: Service Configuration Management Course?

Yes, upon completing the ITIL® 4 Practitioner: Service Configuration Management Training Course and passing the exam, you will receive a certification acknowledging your achievement.

What is the cost/training fees for ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth?

The training fees for ITIL® 4 Practitioner: Service Configuration Management Trainingin Plymouth starts from £1495

Which is the best training institute/provider of ITIL® 4 Practitioner: Service Configuration Management Training in Plymouth?

The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Service Configuration Management Training.

What are the best ITIL® Certification Training courses in Plymouth?

Please see our ITIL® Certification Training courses available in Plymouth

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on ITIL® Certification Training?

What is ITIL®?

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ITIL® Exams

How to book an ITIL® course

ITIL® Methodology

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Exam results and what if I fail my ITIL® exams?

What organisations use ITIL®?

How to add ITIL® to your LinkedIn

ITIL® Jobs

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Benefits of ITIL® for Individuals

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