Module 1: Introduction to Lean Thinking
Module 2: Advanced Lean Techniques for Process Improvement
Module 3: Advanced Lean Techniques for Product Development
Module 4: Understanding Customer Needs
Module 5: Developing Customer-Centric Strategies
Module 6: Measuring Customer Success
Module 7: Applying Lean Techniques to Customer Success
This Advanced Lean Techniques and Understanding Customers Course is designed for those who want to get better at understanding and implementing Lean methodologies for a customer-satisfaction. This course is especially beneficial for the following professionals:
There are no formal prerequisites for this Advanced Lean Techniques and Understanding Customers Course.
This Advanced Lean Techniques and Understanding Customers Training integrates advanced Lean methodologies with a deep understanding of customer needs and expectations. It emphasises the intersection between Lean principles and customer-centric approaches to drive organisational excellence. This course provides delegates with valuable insights into Lean techniques, emphasising their relevance in aligning operational efficiency with customer satisfaction.
Professionals aiming to elevate their Lean expertise by integrating customer-centric approaches should prioritise mastering this course. Individuals involved in Process Optimisation, Quality Management, Customer Support and those seeking to enhance customer-centricity across industries will significantly benefit from this advanced training. Mastery of advanced Lean techniques empowers professionals to align processes with customer expectations for heightened satisfaction.
This 1-day Lean Training equips delegates with advanced Lean skills and a customer-centric mindset essential for operational excellence. Delegates will explore advanced Lean techniques such as Lean Six Sigma, Voice of the Customer analysis, and Value Stream Mapping from a customer-focused perspective. Through practical exercises and case studies, delegates will learn to apply these techniques to optimise processes while meeting and exceeding customer expectations.
Course Objectives
Upon completing this course, delegates will possess advanced Lean skills combined with a customer-centric mindset, enabling them to optimise processes in line with customer expectations.
Why choose us
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Nearby Locations include:
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Lean Training | Advanced Lean Techniques And Understanding Customers Training in Teesside. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Lean Training | Advanced Lean Techniques And Understanding Customers Training in Teesside, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Lean Training | Advanced Lean Techniques And Understanding Customers Training in Teesside. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Lean Training | Advanced Lean Techniques And Understanding Customers Training in Teesside sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
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Thank you for your enquiry!
One of our training experts will be in touch shortly to go overy your training requirements.
Thank you for your enquiry!
One of our training experts will be in touch shortly to go over your training requirements.
