Course information

Crisis Management Training Course Outline

Module 1: Understanding Crisis Management

  • Introduction to Crisis Management
  • Types of Crises
  • Crisis Management Framework
  • Importance of Crisis Preparedness
  • Crisis Management VS Risk Management
  • The Role of Leadership in Crisis Situations

Module 2: Risk Assessment and Identification

  • Conducting a Risk Assessment
  • Identifying Potential Crisis Triggers
  • Understanding Vulnerabilities
  • Early Warning Systems
  • Stakeholder Analysis
  • Crisis Risk Mapping

Module 3: Crisis Communication Strategies

  • Principles of Effective Crisis Communication
  • Developing a Crisis Communication Plan
  • Internal vs. External Communication
  • Media Relations in Crisis Situations
  • Social Media Management during Crises
  • Handling Rumors and Misinformation

Module 4: Crisis Response Planning

  • Developing a Crisis Response Plan
  • Establishing Crisis Response Teams
  • Incident Command System
  • Resource Allocation and Management
  • Decision-Making in Crisis Situations
  • Crisis Simulation and Scenario Planning

Module 5: Emergency Evacuation and Shelter Management

  • Evacuation Planning and Procedures
  • Emergency Shelter Setup and Management
  • Coordination with Emergency Services
  • Addressing Special Needs in Evacuations
  • Communication Systems during Evacuations
  • Post-Evacuation Assessment and Follow-up

Module 6: Psychological First Aid

  • Understanding Psychological Impact of Crises
  • Providing Emotional Support to Individuals and Teams
  • Recognising Signs of Stress and Trauma
  • Self-Care Strategies for Crisis Responders
  • Communicating Effectively in Stressful Situations
  • Post-Crisis Mental Health Support

Module 7: Legal and Ethical Considerations in Crisis Management

  • Legal Framework for Crisis Response
  • Ethical Decision-Making in Crisis Situations
  • Privacy and Confidentiality Issues
  • Liability and Duty of Care
  • International Standards in Crisis Management
  • Crisis Management and Corporate Social Responsibility

Module 8: Post-Crisis Evaluation and Continuous Improvement

  • Conducting a Post-Crisis Evaluation
  • Learning from Crisis Experiences
  • Updating Crisis Management Plans
  • Continuous Training and Drills
  • Feedback and Lessons Learned
  • Building Resilience for Future Crises

 

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Who Should Attend Crisis Management Training?

This training is beneficial for a broad spectrum of professionals, including managers, team leaders, emergency responders, and individuals responsible for risk assessment and communication. It caters to anyone keen on enhancing their crisis management skills and contributing to organisational resilience.

Prerequisites of Crisis Management Training

No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.

Crisis Management Training Course Overview

Crisis Management is the strategic process of preparing for, responding to, and recovering from unforeseen events that pose a threat to an organisation's stability. Its importance lies in safeguarding reputation, ensuring continuity, and minimising potential harm during crises. The training in Crisis Management offers substantial benefits for organisations by equipping them with the expertise to navigate challenges effectively. The training boosts individuals' careers, making them indispensable assets, competent crisis managers. Acquired skills enable leadership, ensure compliance, and drive continuous improvement, enhancing career prospects.

The Knowledge Academy’s 1-day Crisis Management Training course provides delegates with comprehensive knowledge of crisis management’s principles and frameworks. They will understand various concepts such as how to implement various strategies for effective response planning and learn how to identify and assess risks, ensuring proactive crisis preparedness. Our highly experienced trainer will conduct this training and provide delegates with the ins and outs of crisis management in an organisation.

Course Objectives:

  • To attain in-depth knowledge of crisis management principles and frameworks
  • To understand the concepts behind effective crisis communication strategies and planning
  • To get familiar with systematic risk identification and assessment processes.
  • To learn how to establish and lead crisis response teams
  • To gain proficiency in providing psychological first aid during crises
  • To comprehend legal and ethical considerations in crisis management
  • To conduct post-crisis evaluations and initiate continuous improvement strategies

After this training Delegates gain essential skills to handle crises effectively, developing response plans and communicating adeptly. They lead teams with resilience, assess risks proactively, provide psychological support, and adhere to legal and ethical standards. This training empowers contributions to organisational resilience in the face of challenges.

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What’s included in this Introduction to Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Crisis Management Certificate
  • Digital Delegate Pack

Why choose us

Our Milton Keynes venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milton Keynes is a large town located in Buckinghamshire, England. It is in the centre of the Borough of Milton Keynes and is located about 45 miles (72 km) north-west of London. Milton Keynes currently has an estimated population of over 200,000 residents inhabiting the city; it increased from 53,000 in 1961. Schools in Milton Keynes follow the British educational Tripartite System which is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Milton Keynes is compulsory for children up until they are 16 years old. The city offers over 80 state schools which are Comprehensive School including Stantonbury Campus and Denbigh School, as well as Grammar Schools. The city also includes Private Schools, Webber Independent School, which is a mixes school for children from the ages of 3 to 18 years old, and the Milton Keynes Preparatory School which is also a mixed schools forma age 2 ½ years old to 11 years old. Milton Keynes also offers Special Schools and Alternative Schools for children living in the city including The Redway School and White Spire School. There are four independent Primary and Preparatory Schools including: Broughton Manor Preparatory School, Walton Pre Preparatory School, Milton Keynes Preparatory School, and the Grove School.

Popular searched areas in and around Milton Keynes include:-

  • Bletchley
  • Brooklands
  • Broughton
  • Kingston
  • Loughton
  • Middleton
  • Nash
  • Northfield
  • Salford
  • Simpson
  • Springfield
  • Stonebridge
  • Stony Stratford
  • Thornton
  • Walnut Tree
  • Walton
  • Walton Hall
  • Woburn
  • Wolverton

Milton Keynes is home to The Open University's (OU) headquarters which is situated in the Walton Hall district. It is a public university and was established in 1969 and has nearly 170,000 students; with 156,000 undertaking their undergraduate degrees and 11,000 doing their postgraduates. The Open University has study off-campuses based all over the UK and all over the world. There are many notable current and former academics including astronomer Jocelyn Bell Burnell, editor of Red Pepper magazine Hilary Wainwright, discourse analyst, social psychologist Margaret Wetherell, and space scientist John Zarnecki. Open University's (OU) also has over two million alumni that attended the university. Milton Keynes is notable for its world-famous architect Sir Norman Foster in designing the city as well as the Foster's Beanhill housing scheme.

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Address

Milton Keynes

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Crisis Management Training in Milton Keynes. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Crisis Management Training in Milton Keynes, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Crisis Management Training in Milton Keynes. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Crisis Management Training in Milton Keynes sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Crisis Management Training in Milton Keynes FAQs

Crisis Management Training is a strategic program equipping individuals with skills to effectively handle and respond to unforeseen challenges, ensuring organisational resilience.
This training is beneficial for a wide range of professionals, including managers, team leaders, emergency responders, and those involved in risk assessment and communication.
No specific prerequisites are needed. The training accommodates professionals at various experience levels, fostering inclusivity and accessibility.
The training empowers individuals to develop and implement crisis response plans, communicate adeptly, and adhere to legal and ethical standards, contributing significantly to organisational resilience and adaptability.
Acquiring crisis management skills positions individuals as competent professionals capable of leading teams, ensuring compliance, and driving continuous improvement, enhancing career prospects in crisis management and related fields.
This course is [1] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Crisis Management Trainingin Milton Keynes starts from £995
The Knowledge Academy is the Leading global training provider for Crisis Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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