Management Training | Employee Dispute Resolution Masterclass in Worcester

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Employee Dispute Resolution Course

Worcester

Become familiar with administrative responsibilities of the EDR coordinator.
Learn how to resolve organisation conflicts with the EDR model efficiently.
Enhance your career with our Employee Dispute Resolution Course.

Dates & Prices Dates & Prices

Course information

Employee Dispute Resolution Course Outline

Module 1: Introduction to Employee Dispute Resolution

What is Employee Dispute Resolution?
Model EDR Plan
What are the Options for Resolution Under the Model EDR Plan?

Module 2: Procedural Rights and Protections

Confidentiality
Impartiality
Other Procedural Rights and Protections

Module 3: EDR Coordinators

What is an EDR Coordinators?
Important Qualities of an ERD Coordinators
Who Should be an EDR Coordinators

Module 4: EDR Process

Informal Advice
Assisted Resolution
Informal Advise and Assisted Resolution Checklists for EDR Coordinators
Formal Complaint
EDR Coordinator Responsibilities
Employing Office Considerations

Module 5: Administration Responsibilities of the EDR Coordinator

Inform Employee About EDR
EDR Record
Annual Reporting

Who should attend this Employee Dispute Resolution Course?

The Employee Dispute Resolution Course is a training course that teaches the skills and knowledge necessary to effectively resolve workplace disputes. The course is suitable for a variety of professionals, including:

Human Resources Managers
Lawyers
Business Owners
Mediators
Labor Relations Experts
Legal Professionals
Business Owners

Prerequisites of the Employee Dispute Resolution Course

There are no formal prerequisites for this Employee Dispute Resolution Course.

Employee Dispute Resolution Course Overview

Workplace disputes are inevitable in any organisation managing them effectively is crucial to maintaining a harmonious and productive work environment. This course is designed to equip HR professionals, managers, and team leaders with the skills and strategies to resolve conflict constructively and efficiently.

Proficiency in dispute resolution is essential for fostering positive workplace relationships, improving team dynamics, and reducing the risk of legal challenges. By mastering this skill set, professionals can create a culture of open communication, fairness, and collaboration, ensuring employee satisfaction and organisational success.

The Knowledge Academy's 1-day Employee Dispute Resolution Course provides delegates with a thorough understanding of conflict resolution techniques, mediation processes, and negotiation strategies. Through practical scenarios and real-world examples, learners will gain the tools to handle disputes confidently and professionally.

Course Objectives

To understand the causes and dynamics of workplace conflicts
To learn effective communication techniques for managing disputes
To explore mediation and negotiation strategies for conflict resolution
To navigate legal and organisational policies related to employee disputes
To foster a culture of mutual respect and collaboration in the workplace
To develop the skills needed to prevent conflicts from escalating

Upon completing this course, delegates will receive a certification recognising their expertise in employee dispute resolution. This credential will enhance their professional capabilities, enabling them to contribute to a more cohesive and productive work environment.

What’s included in this Employee Dispute Resolution Course?

World-Class Training Sessions from Experienced Instructors
Employee Dispute Resolution Certificate
Digital Delegate Pack

Why choose us

Our Worcester venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Worcester is a city located in Worcestershire in the West Midlands of England. It lies around 17 miles away from Birmingham and has a population of around 100,000 people. There are several school in Worcester including Nunnery Wood High School and Blessed Edward Oldcorne Catholic College. There is also two colleges; Worcester Sixth Form College and Heart of Worcestershire College. The University of Worcester is based in the city. It was originally the University College Worcester but was awarded university status in 2005. It is fastest growing university in the country as it doubled its student numbers in 5 years. It currently enrols around 10,000 students a year on a range of subjects including History, Biology, English Language and Geography. The rate of unemployment in Worcester is at around 2%. This is lower than the national average of Britain which is 7.6%.

Nearby Locations:

Worcester
Redditch
Kidderminster
Broadway
Malvern
Evesham
Bromsgrove
Droitwich
Bewdley
Pershore
Tenbury Wells
Stourport On Severn

Address

Worcester

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Employee Dispute Resolution Masterclass in Worcester. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Management Training | Employee Dispute Resolution Masterclass in Worcester, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Management Training | Employee Dispute Resolution Masterclass in Worcester. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Management Training | Employee Dispute Resolution Masterclass in Worcester sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Management Training | Employee Dispute Resolution Masterclass in Worcester FAQs

What is Employment Dispute Resolution (EDR)?

Employment Dispute Resolution (EDR) is the process of resolving conflicts or disagreements between employees and employers in a fair, structured manner, often through mediation, arbitration, or negotiation, aiming to reach a mutual agreement.

Are there any prerequisites for attending this Employee Dispute Resolution Course?

There are no formal prerequisites for this Employee Dispute Resolution Course.

Who should attend this Employee Dispute Resolution Training Course?

This training is ideal for HR Professionals, Managers, Team Leaders, and anyone responsible for handling workplace disputes, fostering positive work environments, and ensuring fair treatment of employees.

What are the essential skills of conflict resolution?

Essential skills include active listening, empathy, communication, problem-solving, emotional control, and negotiation, enabling individuals to address and resolve disputes effectively while maintaining professionalism and respect.

What are the essential ways to reduce conflict within an organisation?

Reducing conflict involves promoting open communication, establishing clear expectations, fostering a culture of respect, providing conflict management training, and encouraging team collaboration, which helps prevent issues from escalating.

What is included in the Employee Dispute Resolution Training Course?

In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of this Employee Dispute Resolution Course?

This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.

What are tips for successful conflicts resolution?

Key tips include staying calm, actively listening to all parties, seeking common ground, focusing on solutions rather than blame, and maintaining an impartial stance to facilitate a fair and lasting resolution.

What will I learn in this Employee Dispute Resolution Training Course?

You will learn conflict management techniques, effective communication strategies, mediation skills, how to prevent disputes, and legal considerations in dispute resolution, enabling you to resolve issues professionally and efficiently.

What topics are covered in this course?

Topics include types of disputes, conflict resolution strategies, communication techniques, legal frameworks, mediation and negotiation skills, dealing with challenging situations, and fostering a positive work culture.

Do you provide 24/7 support for this Employee Dispute Resolution Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Do you provide self-paced training for this course?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

What is the scope of the Employee Dispute Resolution Certification?

The Employee Dispute Resolution Certification equips individuals with the necessary skills and knowledge to handle workplace disputes, ensuring compliance with regulations and promoting a harmonious environment in various sectors, including HR, management, and customer service.

Do you provide an exam for this Employee Dispute Resolution Course?

Yes, there is an exam to assess your understanding of the course content, ensuring that you have mastered the techniques and knowledge required for effective dispute resolution in the workplace.

Will I receive a certification after completing this Employee Dispute Resolution Course?

Upon successful completion of the course and exam, you will receive a certification, validating your proficiency in resolving employment disputes and enhancing your professional credibility.

What job opportunities will I get on completing this course?

Completing this course opens up roles such as HR manager, conflict resolution specialist, employee relations consultant, and other positions where managing workplace disputes and fostering positive employee relations are essential responsibilities.

Why choose The Knowledge Academy in Worcester over others?

The Knowledge Academy in Worcester stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Employee Dispute Resolution Course in Worcester?

The training fees for Employee Dispute Resolution Coursein Worcester starts from £1295

Which is the best training institute/provider of Employee Dispute Resolution Course in Worcester?

The Knowledge Academy is the Leading global training provider for Employee Dispute Resolution Course.

What are the best Management Courses courses in Worcester?

Please see our Management Courses courses available in Worcester

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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