Course information

Quality Assurance Masterclass Course Outline

 

Module 1: Introduction to Quality Assurance

  • Defining Quality Assurance (QA) and its Importance
  • Role of QA in Ensuring Product and Service Quality
  • Quality Assurance Vs Quality Control
  • Ethical Considerations in QA

Module 2: Quality Management Systems (QMS)

  • Introduction to QMS Standards
  • Implementing a QMS
  • Process Mapping and Documentation
  • Continuous Improvement through PDCA
  • Audit Trails and Compliance

Module 3: Quality Planning and Strategy

  • Developing a Quality Strategy
  • Setting Quality Objectives and Key Performance Indicators
  • Risk-Based Thinking in QA
  • Root Cause Analysis Techniques
  • Failure Mode and Effects Analysis

Module 4: Statistical Quality Control (SQC)

  • Basics of Statistical Process Control (SPC)
  • Control Charts for Monitoring Process Stability
  • Capability Analysis
  • Sampling Plans and Inspection Methods
  • Advanced SQC Tools
    • Pareto Analysis
    • Scatter Plots

Module 5: Total Quality Management (TQM)

  • Principles of TQM
  • Customer-Centric Approach
  • Employee Involvement and Empowerment
  • Benchmarking

Module 6: Software Quality Assurance (SQA)

  • Unique Aspects of SQA
  • Test Planning and Test Case Development
  • Automation Testing Tools and Techniques
  • Performance and Load Testing
  • Security Testing and Vulnerability Assessment

Module 7: Regulatory Compliance and Industry Standards

  • Compliance with Regulatory Requirements
  • Industry-Specific Standards
  • Auditing and Certification
  • Ensuring Data Privacy and Security
  • Environmental and Sustainability Standards

Module 8: Quality Culture and Leadership

  • Creating a Culture of Quality
  • Leadership's Role in Quality Assurance
  • Building Quality Teams
  • Change Management in QA
  • Measuring and Improving Quality Culture

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Who should attend this Quality Assurance Masterclass Course?

The Quality Assurance (QA) Masterclass focuses on helping the professionals learn the best practices, methodologies, and tools related to ensuring product or service quality. This course can help various professionals, including:

  • Quality Assurance Engineers
  • QA Testers
  • Product Managers
  • Production Supervisors
  • Quality Control Specialists
  • Process Engineers
  • Manufacturing Engineers
  • Operations Managers
  • Software QA Engineers

Prerequisites of the Quality Assurance Masterclass Course

There are no prerequisites required for the Quality Assurance Masterclass Course.

Quality Assurance Masterclass Course Overview

Quality Assurance (QA) is the most effective technique to avoid manufacturing errors, defects, and problems when delivering products or services to customers. Quality Assurance (QA) is part of a quality management system that is focused on controlling mistakes and defects in quality requirements for any given product or service. Organisations use quality assurance to ensure the best product or service to the customers. It also helps them to get a product or service on time and on budget and helps exceed customer expectations in all transactions and interactions. This training will assist learners in gaining the skills required for maintaining the desired level of quality of their product. Pursuing this training course will help them climb up the ladder of success and gain various career progression opportunities.

In this 1-day Quality Assurance Masterclass, delegates will learn how to improve quality assurance within their organisation effectively. During this training, delegates will learn various concepts such as introduction, history, Quality Management System (QMS), essential elements of a QA/QC system, design control, process control, software quality assurance, etc. They will also gain in-depth knowledge of managing quality in organisations and how the risks and opportunities can be successfully managed in organisations through effective quality assurance management. Our highly skilled and professional trainer will conduct this training and help delegates to become skilled at ensuring the quality of their products and services.

Delegates will cover various concepts such as:

  • Definition of Quality Assurance (QA)
  • Quality Management System (QMS)
  • Quality attributes or dimensions
  • Software quality assurance
  • Balancing quality, costs, and schedules

At the end of this training, delegates will be able to improve the quality of products and services provided by their organisation effectively. They will also be able to build inter-relationships and balances among quality, costs, and schedules to ensure the balance between quality and product or service viability.

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What’s included in this Quality Assurance Masterclass Course?

  • World-Class Training Sessions from Experienced Instructors
  • Quality Assurance Certificate
  • Digital Delegate Pack

Why choose us

Our Glasgow venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Glasgow is the largest city in Scotland and is the third largest city in the UK. The population of Glasgow is around 600,000 inhabitants. Glasgow is now considered the largest seaport in Britain. Glasgow is well known for its higher education facilities and has four universities within 10 miles of the city centre. The four main universities in Glasgow are the University of Glasgow, University of Strathclyde, Glasgow Caledonian University and University of the West of Scotland. There are also a few colleges and higher education facilities in Glasgow such as; the City of Glasgow College, Glasgow Clyde College and Glasgow Kelvin College.

The Higher education facilities include Jordanhill Teacher Training College, Royal Conservatoire of Scotland and Glasgow School of Art. The University of Glasgow is the fourth oldest University in the UK. It was founded in 1451. Glasgow originally only educated wealthy students but has however become a pioneer in higher education. Glasgow offered studies to the wealthy in Law, Medicine, Civil Servicing, Teaching and Church Studies. The University of Glasgow currently offers degrees in Arts, Humanities, Modern Languages, Sciences, Medicine, Veterinary Medicine, Engineering and Social Sciences. The University of Glasgow had some notable alumni such as Lady Hazel Cosgrove who became the first woman to be appointed as a permanent seat as a judge in the Court of Session. The University of Strathclyde is another major university in Glasgow. It was established in 1796 and is the third largest university in Scotland with around 20,000 students in attendance. The University offers various degrees in areas such as Engineering, Architecture, Chemistry, Mathematics, Physics, Education, Law, Psychology and Economics.

The University of Strathclyde also has many notable alumni and academics such as Jim McColl who is the richest man in Scotland, Henry Faulds who founded fingerprint identification and John Logie Baird who invented the world’s first working television. The Glasgow Caledonian University is another university located in Glasgow. It has roots tracing back to 1875 but was formally established in 1993. Glasgow Caledonian has around 18,000 students in attendance and is one of Scotland’s Largest Universities. Glasgow Caledonian is ranked among the UK’s top 10 universities. Glasgow Caledonian has many notable alumni, such as Gordon Brown and Neil Buchanan. 

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Address

Glasgow

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Quality Assurance Masterclass in Glasgow. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Quality Assurance Masterclass in Glasgow, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Management Training | Quality Assurance Masterclass in Glasgow. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Management Training | Quality Assurance Masterclass in Glasgow sessions.

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What our customers are saying

Management Training | Quality Assurance Masterclass in Glasgow FAQs

Quality Assurance (QA) is a systematic approach to avoid manufacturing errors, defects, and problems when delivering products or services to customers.
There are no formal prerequisites for attending this Quality Assurance Masterclass.
This Quality Assurance Masterclass is ideal for anyone who wants to develop knowledge and skills in Quality Management Systems (QMS).
Quality control plays a vital role in building a successful business that delivers products that meet or exceed customers' expectations.
Empowering agents, enhancing management style, aligning agents with company goals, making a happier customer, boosting onboarding processes, staying up to date, and more are the benefits of Quality Assurance.
This course is [ 1 ] day(s)
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are the seven principles of a quality management system.
In this Quality Assurance Masterclass, you will learn various concepts such as introduction to Quality Assurance (QA) and Quality Control (QC), history, Quality Management System (QMS), essential elements of a QA/QC system, etc. You will also learn design control, process control, software quality assurance, and many more concepts that will help you ensure an adequate level of quality of your organisation's products or services.
The training fees for Quality Assurance Trainingin Glasgow starts from £995
The Knowledge Academy is the Leading global training provider for Quality Assurance Training.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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