Module 1: Configure Microsoft Dynamics 365 Field Service
Lab: Configure Field Service Settings
Module 2: Configure Bookable Resources in Dynamics 365 Field Service
Module 3: Schedule Crews, Facilities, and Resource Pooling in Dynamics 365 Field Service
Lab: Schedule Multiple Resources
Module 4: Work Order Management in Dynamics 365 Field Service
Module 5: Incident Types in Dynamics 365 Field Service
Module 6: Inspections in Dynamics 365 Field Service
Module 7: Manage Scheduling Options in Dynamics 365 for Field Service
Module 8: Customise the Schedule Board in Dynamics 365 Field Service
Lab: Customise the Schedule Board
Module 9: Deploying Resource Scheduling Optimisation
Module 10: Dynamics 365 Field Service Mobile Application
Module 11: Customise and Configure the Dynamics 365 Field Service Mobile Application
Module 12: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
Module 13: Customer Assets in Dynamics 365 Field Service
Module 14: Set Up Field Service to Create Work Orders from IoT Data
Module 15: Create Custom Apps for Dynamics 365 Field Service
Module 16: Gather Customer Feedback with Dynamics 365 Customer Voice
Lab: Customise Email Templates with Survey Variables
The Microsoft Dynamics 365 Field Service Course is a training course designed to equip professionals with the knowledge and skills required to utilise the Field Service capabilities of Dynamics 365. This course can be beneficial for the professionals, including:
There are no formal prerequisites for this Microsoft Dynamics 365 Field Service MB240 Course.
The Microsoft Dynamics 365 Field Service MB240 Course provides comprehensive training on utilising Dynamics 365 for field service management. It covers essential concepts, tools, and techniques for managing field operations, scheduling resources, and delivering onsite services efficiently.
Field Service Managers, Dispatchers, and Technicians must master Dynamics 365 Field Service to optimise operations and boost customer satisfaction. Proficiency in Dynamics 365 Field Service enables efficient resource allocation, streamlined processes, and prompt service delivery, ensuring satisfied customers and improved business outcomes.
This 3-day training by the Knowledge Academy equips delegates with practical skills and knowledge in utilising Dynamics 365 for Field Service. Through interactive sessions and real-world examples, participants will learn to schedule and dispatch resources, manage work orders, and optimise field service processes.
Course Objectives
Upon completion, delegates will excel in utilising Dynamics 365 for Field Service, streamlining operations, enhancing service delivery, and achieving operational excellence. They'll adeptly manage field operations, optimise resource allocation, and ensure efficient service delivery, fostering customer satisfaction and business success.
Why choose us
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Popular searched areas in and around Chester include:-
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Dynamics Training | Microsoft Dynamics 365 For Field Service in Chester. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Dynamics Training | Microsoft Dynamics 365 For Field Service in Chester, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Dynamics Training | Microsoft Dynamics 365 For Field Service in Chester. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Dynamics Training | Microsoft Dynamics 365 For Field Service in Chester sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Microsoft Dynamics 365 Training
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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Total without package: £4990
Package price: £2995 (Save £1995)
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