Course information

Microsoft Dynamics 365 Fundamentals MB920 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Describe the Finance and Operations Apps

  • Introduction
  • Describe Enterprise Resource Planning (ERP)
  • Describe Finance and Operations Apps Use Cases
  • Describe the Finance and Operations Apps User Interfaces
  • Exercise: Navigate the Finance and Operations Apps

Module 2: Describe Reporting and Integration Capabilities in Finance and Operations Apps

  • Introduction
  • Describe Reporting Options
  • Describe How to Use Power BI to Analyse Data
  • Describe Options for Manipulating Data from Finance and Operations Apps Within Excel
  • Describe Microsoft Office 365 Integration Capabilities
  • Exercise: Excel Integration
  • Describe Options for Integrating Finance and Operations Apps with Microsoft Power Platform
  • Explore Business Events Integration Capabilities

Module 3: Describe Dynamics 365 Finance Core Capabilities

  • Introduction
  • Describe Finance Capabilities and Features
  • Describe Organisation and Legal Entities
  • Describe Number Sequence Functionality
  • Describe Tax Capabilities
  • Describe Cost Accounting Concepts

Module 4: Describe the General Ledger in Dynamics 365 Finance

  • Introduction
  • Describe the Chart of Accounts Functionality
  • Describe Financial Dimensions and Dimension Set Concepts
  • Describe Periodic Financial Processes
  • Describe Journaling Concepts
  • Exercise: Create a Main Account

Module 5: Describe Accounts Payable and Accounts Receivable in Dynamics 365 Finance

  • Introduction
  • Describe Core Accounts Payable Components
  • Describe Vendor Payments and Settlements
  • Describe Core Accounts Receivable Components
  • Describe Credit and Collection Processes
  • Describe Revenue Recognition

Module 6: Explore Expense Management, Fixed Asset Management, and Budgeting in Dynamics 365 Finance

  • Introduction
  • Describe Cash and Bank Management Concepts
  • Describe Expense Management
  • Describe Fixed Asset Management
  • Describe Budgeting Capabilities

Module 7: Describe the General Capabilities of Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Supply Chain Management Capabilities and Features
  • Describe Product Master Records, Product Variants, and Product Dimensions
  • Exercise: Create a Product
  • Describe Pricing and Discounts in Relation to Trade Agreements
  • Describe the Procure-To-Pay Process
  • Exercise: Create A Purchase Order
  • Describe the Order-To-Cash Process

Module 8: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Costing Methods
  • Describe Item Arrival Journals and Cross-Docking
  • Describe Inventory Reservations, Picking and Packing, Replenishment, and Shipments
  • Describe Inventory Counting and Inventory On-Hand Concepts
  • Describe Quality Management Capabilities
  • Describe Use Cases for Warehouse Management Systems (WMS)
  • Describe Use Cases for Transportation Management Systems

Module 9: Describe Manufacturing Strategies in Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Manufacturing Types
  • Describe Manufacturing Strategies
  • Describe the Production Elements of a Production Process
  • Describe Item Tracking and Tracing Processes
  • Describe Manufacturing Execution
  • Describe Master Planning and Planning Optimisation
  • Exercise: Create a Production Order

Module 10: Describe Dynamics 365 Commerce Capabilities

  • Introduction
  • Describe Commerce Core Capabilities
  • Describe Commerce Channels
  • Describe Channel Management Concepts
  • Describe Distributed Order Management (DOM)
  • Describe Pricing and Discounts
  • Describe Product Hierarchies and Assortments
  • Exercise: Create a Product Assortment
  • Explore Store Commerce
  • Describe E-Commerce Capabilities

Module 11: Describe Dynamics 365 Commerce Clienteling Capabilities and Dynamics 365 Fraud Protection

  • Introduction
  • Describe Loyalty Programs
  • Describe How to Create Personalised Customer Experiences by Using Clienteling
  • Describe Fraud Protection

Module 12: Describe Dynamics 365 Human Resources Core Capabilities

  • Introduction
  • Describe Use Cases of Dynamics 365 Human Resources
  • Describe Workers and Positions
  • Describe the Hire-To-Retire Process
  • Describe Compensation and Benefits Capabilities
  • Describe Leave and Absence Capabilities
  • Describe Compliance Features

Module 13: Describe Personnel Management Capabilities in Dynamics 365 Human Resources

  • Introduction
  • Describe Self-Service Capabilities
  • Describe Employee Training and Certification Features
  • Describe Performance Management Capabilities

Module 14: Identify Project Life Cycle Management Capabilities in Dynamics 365 Project Operations

  • Introduction
  • Describe Dynamics 365 Project Operations Capabilities
  • Describe Project-Based Services and Project Types
  • Describe How Project Operations Supports Different Industries
  • Describe the Project Life Cycle
  • Describe Project Sales Capabilities
  • Describe Project Purchase Orders
  • Describe Project Contract Capabilities
  • Describe Project Pricing Capabilities

Module 15: Describe the Project Planning and Execution Capabilities of Dynamics 365 Project Operations

  • Introduction
  • Describe Project Planning
  • Describe Project Scheduling and Resourcing
  • Describe Work Breakdown Structures
  • Describe Project Invoicing
  • Describe Project Cost Tracking
  • Describe Project Budget Capabilities

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Who should attend this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

The Microsoft Dynamics 365 Fundamental MB920 Course is designed to provide professionals with a foundational understanding of the core concepts and capabilities of Microsoft Dynamics 365 for Enterprise Resource Planning (ERP). Below are some professionals who can have benefits from this course:

  • Business Analysts
  • ERP Implementation Consultants
  • Decision-makers
  • Project Managers
  • Operations Managers
  • IT Managers
  • Technical Project Managers
  • Consultants

Prerequisites of the Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course

There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course. However, a basic understanding of financial principles, business operations, and cloud computing can be advantageous.

Microsoft Dynamics 365 Fundamentals MB920 Course Overview

The Microsoft Dynamics 365 Fundamentals MB920 Course offers a comprehensive overview of Dynamics 365, a vital platform for business management and customer relationship management. It covers essential concepts, features, and functionalities, highlighting its relevance in modern enterprises.

Professionals across sales, marketing, customer service, and IT sectors must pursue Dynamics 365 Certification for a competitive edge and career advancement. It equips them with sought-after skills in modern business management, ensuring they remain relevant and valuable in today's dynamic job market.

This 1-day training by the Knowledge Academy provides delegates with practical knowledge and hands-on experience in utilising Dynamics 365 effectively. Through interactive sessions and real-world examples, delegates will gain valuable insights into leveraging Dynamics 365 to streamline business processes and improve customer engagement.

Course Objectives

  • To understand the fundamental concepts and architecture of Dynamics 365
  • To explore the various modules and applications available in Dynamics 365
  • To learn to navigate the Dynamics 365 interface and perform basic tasks
  • To gain insights into best practices for implementing and customising Dynamics 365
  • To prepare for the Microsoft Dynamics 365 Fundamentals Certification exam

Upon completion, delegates will be equipped with the necessary skills and knowledge to leverage Dynamics 365 effectively within their organisations. This will allow them to drive productivity and achieving business goals within their working space.

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What’s included in this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Digital Delegate Pack

Why choose us

Our Cambridge venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Cambridge is a university city located in Cambridgeshire in East Anglia, England. It is around 50 miles away from London and boasts a population of around 120,000 people. Cambridge has a centre for technological advancement known as the Silicon Fen which produces products to aid the software and bioscience industries. These start-up companies are usually sprung direct from the Cambridge University as over 40% of the workforce have a qualification in higher education, more than twice the amount of the national average. Cambridge is home to the Cambridge Biomedical Campus which is at the cutting edge of biomedical research.

The most famous aspect of Cambridge is its university which was founded in 1209 and is ranked to be amongst the five top universities in the world. The university was founded by scholars who left the University of Oxford. The two universities are ancient and some of the oldest English-speaking schools in existence and are jointly referred to as ‘Oxbridge’ as they are so similar. Currently, around 18,000 students are enrolled in the university.

The University of Cambridge is formed from 31 constituent colleges with over one hundred academic departments which are organised into six schools. The buildings for the university are spread throughout the town and most form some sort of historical or architectural importance. The colleges self-govern and are all integral and important parts of the university.

The university operates around eight art, culture and scientific centres, including the botanic garden and the Fitzwilliam Museum. The libraries of the University of Cambridge have around 15 million books. The main subjects taught at this university are arts and sciences but has a strong history in the sector of applied mathematics and mathematical physics. Until the mid-19th century, a pass in an examination in mathematics was once compulsory for all students.

Notable alumni from the University of Cambridge include Charles Darwin, Stephen Hawking, Isaac Newton and fifteen British Prime Ministers.

Popular searched areas in and around Cambridge include:-

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Address

Cambridge

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Dynamics 365 Fundamentals MB920 in Cambridge. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Dynamics 365 Fundamentals MB920 in Cambridge, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Microsoft Dynamics 365 Fundamentals MB920 in Cambridge. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft Dynamics 365 Fundamentals MB920 in Cambridge sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Microsoft Dynamics 365 Fundamentals MB920 in Cambridge FAQs

ERP (Enterprise Resource Planning) is a software system that integrates and automates core business processes, such as finance, supply chain, human resources, and customer relationship management, to improve efficiency and decision-making.
There are no strict prerequisites for this course. Basic knowledge of business processes and a familiarity with Microsoft applications can be beneficial.
This course is ideal for business professionals, IT specialists, and individuals involved in finance, operations, or supply chain roles looking to enhance their ERP knowledge and skills.
Microsoft Dynamics 365 Supply Chain Management is a cloud-based ERP solution designed to streamline supply chain operations, improve production planning, and enhance inventory management using AI and real-time insights.
Yes, the Microsoft Dynamics 365 Fundamentals (ERP) MB920 is accredited and provides globally recognised certification upon successful completion.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
This Microsoft Dynamics 365 Fundamentals (ERP) MB920 equips you with foundational ERP knowledge and Dynamics 365 skills, making you an asset to organisations adopting modern ERP solutions and improving your employability in various industries.
Yes, this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Training is beginner-friendly and designed to introduce delegates to ERP concepts and Microsoft Dynamics 365 functionalities without prior expertise.
You will gain skills in understanding ERP principles, navigating Dynamics 365 applications, managing operations, and integrating business processes for better efficiency.
The Microsoft Dynamics 365 Fundamentals (ERP) MB920 teaches how Dynamics 365 streamlines operations by automating processes, providing real-time insights, and integrating workflows across departments, leading to increased efficiency.
Key benefits include a foundational understanding of ERP systems, improved skills in using Dynamics 365, enhanced career prospects, and the ability to support organisational digital transformation initiatives.
This Microsoft Dynamics 365 Fundamentals (ERP) MB920 Certification helps organisations enhance workforce capabilities, streamline operations, and adopt Dynamics 365 effectively, improving overall productivity and business performance.
This training focuses specifically on Microsoft Dynamics 365, a cutting-edge ERP solution, and provides hands-on experience with its features, making it highly relevant for modern businesses.
Yes, this certification is highly regarded and can open opportunities in roles such as ERP Consultant, Business Analyst, Operations Manager, and Dynamics 365 Specialist across various industries.
The Knowledge Academy in Cambridge stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Microsoft Dynamics 365 Fundamentals (ERP) MB920in Cambridge starts from £1995
The Knowledge Academy is the Leading global training provider for Microsoft Dynamics 365 Fundamentals (ERP) MB920.
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Microsoft Dynamics 365 Training

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Microsoft Dynamics 365 - Fundamentals Certification

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