Microsoft 365 Administrator | Enterprise Administrator Expert in Chester

Microsoft 365 Administrator Training MS102 Course Outline

Module 1: Configure your Microsoft 365 Experience

• Microsoft 365 Cloud Environment
• Microsoft 365 Organisational Profile
• Tenant Subscriptions in Microsoft 365
• Integrate Microsoft 365 With Customer Engagement Apps
• Complete Your Tenant Configuration in Microsoft 365

Module 2: Manage Users, Licenses, and Mail Contacts in Microsoft 365

• User Identity Model for Your Organisation
• Create User Accounts in Microsoft 365
• Manage User Account Settings in Microsoft 365
• Manage User Licenses in Microsoft 365
• Recover Deleted User Accounts in Microsoft 365
• Perform Bulk User Maintenance in Azure Active Directory
• Create and Manage Guest Users
• Create and Manage Mail Contacts

Module 3: Manage Groups in Microsoft 365

• Examine Groups in Microsoft 365
• Create and Manage Groups in Microsoft 365
• Create Dynamic Groups Using Azure Rule Builder
• Create A Microsoft 365 Group Naming Policy
• Create Groups in Exchange Online and SharePoint Online

Module 4: Add a Custom Domain in Microsoft 365

• Plan A Custom Domain for Your Microsoft 365 Deployment
• Plan the DNS Zones for A Custom Domain
• Plan the DNS Record Requirements for A Custom Domain
• Create A Custom Domain in Microsoft 365

Module 5: Configure Client Connectivity to Microsoft 365

• Examine How Automatic Client Configuration Works
• DNS Records Required for Client Configuration
• Configure Outlook Clients
• Troubleshoot Client Connectivity

Module 6: Configure Administrative Roles in Microsoft 365

• Microsoft 365 Permission Model
• Explore the Microsoft 365 Admin Roles
• Assign Admin Roles to Users in Microsoft 365
• Delegate Admin Roles to Partners
• Manage Permissions Using Administrative Units in Azure Active Directory
• Elevate Privileges Using Azure AD Privileged Identity Management
• Best Practices When Configuring Administrative Roles

Module 7: Manage Tenant Health and Services in Microsoft 365

• Health of Your Microsoft 365 Services
• Monitor Tenant Health Using Microsoft 365 Adoption Score
• Monitor Tenant Health Using Microsoft 365 Usage Analytics
• Develop an Incident Response Plan
• Request Assistance from Microsoft

Module 8: Deploy Microsoft 365 Apps for Enterprise

• Microsoft 365 Apps for Enterprise Functionality
• App Compatibility by Using the Readiness Toolkit
• Complete A Self-Service Installation of Microsoft 365 Apps for Enterprise
• Deploy Microsoft 365 Apps for Enterprise with Microsoft Configuration Manager
• Microsoft 365 Apps for Enterprise from The Cloud
• Microsoft 365 Apps for Enterprise from A Local Source
• Manage Updates to Microsoft 365 Apps for Enterprise
• Explore the Update Channels for Microsoft 365 Apps for Enterprise
• Manage Cloud Apps Using the Microsoft 365 Apps Admin Centre

Module 9: Analyse your Microsoft 365 Workplace Data using Microsoft Viva Insights

• Examine the Analytical Features of Microsoft Viva Insights
• Personal Insights
• Team Insights
• Explore Organisation Insights
• Advanced Insights

Module 10: Explore Identity Synchronisation

• Identity Models for Microsoft 365
• Authentication Options for The Hybrid Identity Model
• Directory Synchronisation

Module 11: Prepare for Identity Synchronisation to Microsoft 365

• Introduction
• Plan Your Azure Active Directory Deployment
• Prepare for Directory Synchronisation
• Choose your Directory Synchronisation Tool
• Plan for Directory Synchronisation using Azure AD Connect
• Plan for Directory Synchronisation Using Azure AD Connect Cloud Sync

Module 12: Implement Directory Synchronisation tools

• Introduction
• Configure Azure AD Connect Prerequisites
• Configure Azure AD Connect
• Monitor Synchronisation Services Using Azure AD Connect Health
• Configure Azure AD Connect Cloud Sync Prerequisites
• Configure Azure AD Connect Cloud Sync

Module 13: Manage Synchronised Identities

• Introduction
• Manage Users with Directory Synchronisation
• Manage Groups with Directory Synchronisation
• Use Azure AD Connect Sync Security Groups to Help Maintain Directory Synchronisation
• Configure Object Filters for Directory Synchronisation
• Troubleshoot Directory Synchronisation

Module 14: Manage Secure User Access in Microsoft 365

• Introduction
• Manage User Passwords
• Enable Pass-Through Authentication
• Enable Multifactor Authentication
• Enable Password less Sign-In with Microsoft Authenticator
• Explore Self-Service Password Management
• Explore Windows Hello for Business
• Implement Azure AD Smart Lockout
• Implement Conditional Access Policies
• Explore Security Defaults in Azure AD
• Investigate Authentication Issues Using Sign-In Logs

Module 15: Examine Threat Vectors and Data Breaches

• Introduction
• Explore Today's Work and Threat Landscape
• Examine How Phishing Retrieves Sensitive Information
• Examine How Spoofing Deceives Users and Compromises Data Security
• Compare Spam and Malware
• Examine Account Breaches
• Examine Elevation of Privilege Attacks
• Examine How Data Exfiltration Moves Data Out of Your Tenant
• Examine How Attackers Delete Data From your Tenant
• Examine How Data Spillage Exposes Data Outside your Tenant
• Examine Other Types of Attack

Module 16: Explore the Zero Trust Security Model

• Introduction
• Examine the Principles and Components of the Zero Trust model
• Plan for a Zero Trust Security Model in your Organisation
• Examine Microsoft's Strategy for Zero Trust Networking
• Adopt a Zero Trust approach

Module 17: Explore Security Solutions in Microsoft 365 Defender

• Introduction
• Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365
• Protect Your Organisation's Identities Using Microsoft Defender for Identity
• Protect Your Enterprise Network Against Advanced Threats Using Microsoft Defender for Endpoint
• Protect Against Cyber-Attacks Using Microsoft 365 Threat Intelligence
• Provide Insight into Suspicious Activity Using Microsoft Cloud App Security
• Review the Security Reports in Microsoft 365 Defender

Module 18: Examine Microsoft Secure Score

• Introduction
• Explore Microsoft Secure Score
• Assess your Security Posture with Microsoft Secure Score
• Improve Your secure Score
• Track your Microsoft Secure Score History and Meet your Goals

Module 19: Examine Privileged Identity Management

• Introduction
• Explore Privileged Identity Management in Azure AD
• Configure Privileged Identity Management
• Audit Privileged Identity Management
• Explore Microsoft Identity Manager
• Control Privileged Admin Tasks using Privileged Access Management

Module 20: Examine Azure Identity Protection

• Introduction
• Explore Azure Identity Protection
• Enable the Default Protection Policies in Azure Identity Protection
• Explore the Vulnerabilities and Risk Events Detected by Azure Identity Protection
• Plan your Identity Investigation

Module 21: Exchange Online Protection

• Examine the Anti-Malware Pipeline
• Detect Messages with Spam or Malware using Zero-hour Auto Purge
• Anti-Spoofing Protection Provided by Exchange Online Protection
• Other Anti-Spoofing Protection
• Outbound Spam Filtering

Module 22: Microsoft Defender for Office 365

• Climb the Security Ladder from EOP to Microsoft Defender for Office 365
• Expand EOP Protections by Using Safe Attachments and Safe Links
• Manage Spoofed Intelligence
• Outbound Spam Filtering Policies
• Unblock Users from Sending Email

Module 23: Manage Safe Attachments

• Protect Users from Malicious Attachments by Using Safe Attachments
• Create Safe Attachment Policies using Microsoft Defender for Office 365
• Create Safe Attachments Policies using PowerShell
• Modify an Existing Safe Attachments Policy
• Create a Transport Rule to Bypass a Safe Attachments Policy
• Examine the End-User Experience with Safe Attachments

Module 24: Manage Safe Links

• Protect Users from Malicious URLs by Using Safe Links
• Create Safe Links Policies using Microsoft 365 Defender
• Create Safe Links Policies using PowerShell
• Modify an Existing Safe Links Policy
• Create a Transport Rule to Bypass a Safe Links Policy
• Examine the End-User Experience with Safe Links

Module 25: Explore Threat Intelligence in Microsoft 365 Defender

• Microsoft Intelligent Security Graph
• Alert Policies in Microsoft 365
• Run Automated Investigations and Responses
• Threat Hunting with Microsoft Threat Protection
• Advanced Threat Hunting in Microsoft 365 Defender
• Threat Analytics in Microsoft 365
• Threat Issues using Microsoft Defender Reports

Module 26: Implement App Protection by Using Microsoft Defender for Cloud Apps

• Microsoft Defender Cloud Apps
• Microsoft Defender for Cloud Apps
• File Policies in Microsoft Defender
• Manage and Respond to Alerts in Microsoft Defender
• Cloud Discovery in Microsoft Defender for
• Troubleshoot Cloud Discovery in Microsoft Defender

Module 27: Implement Endpoint Protection by Using Microsoft Defender

• Microsoft Defender for Endpoint
• Microsoft Defender for Endpoint in Microsoft Intune
• Onboard Devices in Microsoft Defender for Endpoint
• Manage Endpoint Vulnerabilities with Microsoft Defender Vulnerability Management
• Manage Device Discovery and Vulnerability Assessment
• Reduce Threat and Vulnerability Exposure

Module 28: Implement Threat Protection by Using Microsoft Defender

• Microsoft Defender for Office 365 Protection Stack
• Investigate Security Attacks by Using Threat Explorer
• Identify Cybersecurity Issues by Using Threat Trackers
• Prepare for Attacks with Attack Simulation

Module 29: Data Governance Solutions in Microsoft Purview

• Data Governance and Compliance in Microsoft Purview
• Protect Sensitive Data with Microsoft Purview Information Protection
• Govern Organisational Data Using Microsoft Purview Data Lifecycle Management
• Minimise Internal Risks with Microsoft Purview Insider Risk Management
• Microsoft Purview eDiscovery Solutions

Module 30: Archiving and Records Management in Microsoft 365

• Archive Mailboxes in Microsoft 365
• Enable Archive Mailboxes in Microsoft 365
• Microsoft Purview Records Management
• Implement Microsoft Purview Records Management
• Restore Deleted Data in Exchange Online
• Restore Deleted Data in SharePoint Online

Module 31: Retention in Microsoft 365

• Retention by Using Retention Policies and Retention Labels
• Compare Capabilities in Retention Policies and Retention Labels
• Scope of Retention Policy
• Principles of Retention
• Implement Retention Using Retention Policies, Retention Labels, and eDiscovery Holds
• Restrict Retention Changes by Using Preservation Lock

Module 32: Microsoft Purview Message Encryption

• Microsoft Purview Message Encryption
• Configure Microsoft Purview Message Encryption
• Define Mail Flow Rules to Encrypt Email Messages
• Add Organisational Branding to Encrypted Email Messages
• Microsoft Purview Advanced Message Encryption

Module 33: Compliance in Microsoft 365

• Plan for Security and Compliance in Microsoft 365
• Plan Your Beginning Compliance Tasks in Microsoft Purview
• Manage Your Compliance Requirements with Compliance Manager
• Examine the Compliance Manager Dashboard
• Analyse the Microsoft Compliance Score

Module 34: Implement Microsoft Purview Insider Risk Management

• Insider Risk Management
• Plan for Insider Risk Management
• Insider Risk Management Policies
• Create Insider Risk Management Policies
• Investigate Insider Risk Management Activities and Alerts
• Insider Risk Management Cases

Module 35: Implement Microsoft Purview Information Barriers

• Microsoft Purview Information Barriers
• Configure Information Barriers in Microsoft Purview
• Examine Information Barriers in Microsoft Teams
• Examine Information Barriers in OneDrive
• Examine Information Barriers in SharePoint

Module 36: Microsoft Purview Data Loss Prevention

• Examine Data Loss Prevention
• Endpoint Data Loss Prevention
• Examine DLP Policies
• View DLP Policy Results
• DLP Reports

Module 37: Implement Microsoft Purview Data Loss Prevention

• Plan to Implement Microsoft Purview Data Loss Protection
• Implement Microsoft Purview's Default DLP Policies
• Design a Custom DLP Policy
• Create a Custom DLP Policy from Template
• Configure Email Notifications for DLP Policies
• Configure Policy Tips for DLP Policies

Module 38: Implement Data Classification of Sensitive Information

• Data Classification
• Implement Data Classification in Microsoft 365
• Explore Trainable Classifiers
• Create and Retrain a Trainable Classifier
• View Sensitive Data Using Content Explorer and Activity Explorer
• Detect Sensitive Information Documents Using Document Fingerprinting

Module 39: Sensitivity Labels

• Manage Data Protection Using Sensitivity Labels
• What Sensitivity Labels Can Do?
• Sensitivity Label's Scope
• Apply Sensitivity Labels Automatically
• Sensitivity Label Policies

Module 40: Implement Sensitivity Labels

• Plan Your Deployment Strategy for Sensitivity Labels
• Requirements to Create a Sensitivity Label
• Create Sensitivity Labels
• Publish Sensitivity Labels
• Remove and Delete Sensitivity Labels