Course information

Administrative Assistant Training Course Outline

Module 1: Introduction

  • Introduction to Administrative Assistant
  • Time Management and To-Do List
  • Self-Management
  • Listening and Asking Questions
  • Assertiveness and Communication

Module 2: Productivity Tools

  • Productivity Mind Map
  • Defining Your Priorities
  • 80/20 Rule
  • Productivity Tools
  • Utilising the Eisenhower Box

Module 3: Business Etiquette

  • Handshake and Business Card Etiquette
  • Skill of Making Small Talk
  • Making that Great First Impression
  • Business Dining Etiquette
  • Telephone and Meeting Etiquette

Module 4: Management of Time in a Smart Way

  • Plan Your Day Right
  • Outline Your Day
  • Time Management Tools
  • Pomodoro Technique
  • Overcoming Procrastination

Module 5: Business Writing and Note-Taking System

  • Three Cs of Business Writing
  • Word Agreement
  • Active and Passive Voice
  • Writing Business Letters
  • Note Taking Methods

Module 6: Using Business and Excel Spreadsheet

  • Excel 101
  • Sorting and Organising Data
  • Conditional Formatting
  • Managing Duplicates
  • Basic Data Analysis Techniques

Module 7: Dealing with Difficult People

  • Understanding Difficult Behaviour
  • Five-Step Conflict Resolution Process
  • Techniques for Managing Anger
  • Building Effective Relationships
  • Maintaining Professionalism

Module 8: Minute Taker’s Workshop

  • Role of Minute Taker
  • Preparing for Meetings
  • Minute Taking Techniques
  • Writing Effective Minutes
  • Review and Editing of Minutes

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Who should attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:

  • Administrative Assistants
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Secretaries
  • Receptionists
  • Team Coordinators
  • Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course.

Administrative Assistant Training Course Overview

Administrative assistants are vital to the smooth operation of any organisation, providing essential support to ensure efficiency and productivity. Their roles encompass various tasks, including managing communications, scheduling appointments, and maintaining records, highlighting the growing need for skilled professionals in this field.

Professionals such as Office Managers, Executive Assistants, and Administrative Coordinators will benefit from this training. Those seeking to enhance their organisational skills or transition into administrative roles will also find this course advantageous.

This 1-day course by The Knowledge Academy equips professionals with the skills necessary to excel in administrative roles. Delegates will learn effective communication techniques, time management strategies, and essential software applications that streamline daily tasks. The course focuses on practical skills, enabling delegates to confidently support their teams and improve workplace efficiency.

Course Objectives

  • To develop time management and organisational skills
  • To enhance communication abilities, both written and verbal
  • To manage office documentation and correspondence efficiently
  • To utilise office software and tools proficiently
  • To improve problem-solving and decision-making skills
  • To coordinate meetings and events effectively

Upon completion of the course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.

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What’s included in this Administrative Assistant Training?

  • World-Class Training Sessions from Experienced Instructors          
  • Administrative Assistant Certificate        
  • Digital Delegate Pack

Why choose us

Our Watford venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Watford, Hertfordshire has a total average population of roughly 90,000 spread across 8.3 square miles.  At The Knowledge Academy, we offer over 50,000 classroom based training courses in Watford, in order to enhance people’s learning in an array of subject areas.  Education in the UK is a devolved matter, meaning each of the countries that constitute Great Britain each have separate systems operating under separate governments.  For example: the UK government is responsible for England, whilst the Scottish government, Welsh government and the Northern Ireland Executive are at the helm for Scotland, Wales and Northern Ireland respectively.  Regarding higher education, some of the best, most respected universities are situated within the coasts of the UK.  Some of these include Oxford University and Cambridge University.   Oxford’s notable alumni include David Cameron, Hugh Grant, J.R.R. Tolkien, Emma Watson, Michael Palin and Oscar Wilde, whilst Cambridge famously educated alumni such as Issac Newton, Stephen Hawking, David Attenborough, Sacha Baron Cohen, John Cleese, Ian McKellen and Rachel Weisz.

Popular searched areas in and around Watford include:-

  • Leavesden
  • Garston
  • Aldenham
  • Carpenders Park
  • Letchmore Heath
  • Round Bush Aldenham

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Address

Watford

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Masterclass | Office Skills in Watford. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Watford, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Watford. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Masterclass | Office Skills in Watford sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Administrative Assistant Masterclass | Office Skills in Watford FAQs

There are no formal prerequisites for the Administrative Assistant Training.
This course is ideal for individuals seeking to enhance their administrative skills, including current Administrative Assistants, Office Managers, and Support Staff. It's also suitable for those aspiring to enter administrative roles, providing essential skills and knowledge to excel in various administrative functions.
Yes, The Knowledge Academy offers support for delegates before, during, and after this course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.
Completing the Administrative Assistant Certification Training opens up job opportunities such as Office Administrator, Executive Assistant, Receptionist, Data Entry Clerk, and Customer Service Representative. These roles involve managing office tasks, supporting executives, handling communications, and ensuring efficient office operations, providing a solid foundation for a career in administration.
After completing this Administrative Assistant Online Course, you can expect an average salary to be around £22,000 to £24,000 per year. Entry-level positions may start at approximately £20,000, while more experienced roles can offer up to £28,000 annually.
Yes, completing this training is generally straightforward. The course is designed for all skill levels, offering comprehensive instruction in essential administrative tasks, office management, and communication skills. With a structured curriculum and practical exercises, learners can efficiently gain the necessary knowledge and competencies.
Administrative Assistant Training focuses on developing essential office skills, including organisation, communication, and time management. Participants learn to manage schedules, handle correspondence, and support office operations efficiently.
After completing the Administrative Assistant Course, the next step is to seek entry-level administrative positions to gain practical experience. Consider pursuing advanced certifications or specialised training in areas like office management, project coordination, or software proficiency to enhance skills and career prospects. Networking and joining professional organisations can also be beneficial.
The course covers office management, communication skills, time management, scheduling, record keeping, office technology, customer service, and basic financial tasks. It also includes training in Microsoft Office applications, data entry, event planning, and handling correspondence to enhance organisational efficiency and productivity.
Yes, you can access materials from multiple devices. Whether using a smartphone, tablet, or computer, our platform allows seamless synchronisation, ensuring you can continue your learning anytime, anywhere. Just log in to your account on any device to access your materials.
To register for the course, visit The Knowledge Academy’s website, search for the desired course, and click on the "Register Now" button. Follow the prompts to fill in your details and complete the payment process. You will receive a confirmation email with further instructions.
The Knowledge Academy's courses stand out with comprehensive content, experienced trainers, and flexible learning options. It offers globally recognised certifications, practical hands-on training, and 24/7 access to learning resources, ensuring a superior and personalised learning experience compared to other providers.
The training fees for Administrative Assistant Trainingin Watford starts from £995
The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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