Course information

Office Skills Training Course Outline

Module 1: Introduction

  • Some Basic Elements and Definitions
  • Basic Computer Literacy

Module 2: Front Desk and Other Skills

  • Reception Manning
  • EPABX Skills
  • Office Stationery and Supplies
  • Critical Thinking Skills
  • Quick-Learning Skills

Module 3: Office Automation Skills

  • EPABX
  • Fax Machine
  • Photocopiers
  • Computers
  • Scanners
  • Printers
  • Equipment Repairs and Maintenance

Module 4: Basic Administration Skills

  • Organising Meetings
  • Strategic Planning and Scheduling Skills
  • Time-Management Skills
  • Verbal and Written Communication Skills

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Who should attend this Office Skills Training?

The Office Skills Course is designed for anyone who wants to learn the essential skills needed to succeed in the workplace. The following professionals can particularly benefit from attending this course:

  • Administrative Professionals
  • Office Assistants
  • Human Resources (HR) Professionals
  • Receptionists
  • Data Entry Operators
  • Team Coordinators
  • Personal Assistants
  • Business Owners

Prerequisites of the Office Skills Training

There are no formal prerequisites for the Office Skills Training.

 

Office Skills Training Course Overview

In today’s fast-paced business environment, effective office skills are essential for ensuring productivity and efficiency. Mastering these skills allows individuals to manage tasks efficiently, communicate effectively, and contribute to a harmonious workplace, making them indispensable for personal and professional growth.

This course is beneficial for Administrative Assistants, Project Managers, Team Leaders, and anyone seeking to improve their workplace efficiency. Professionals in various fields will find these skills invaluable for enhancing their daily operations and interactions.

This one-day course by The Knowledge Academy equips professionals with essential office skills, including time management, effective communication, and organisational techniques. Delegates will learn to streamline processes, utilise technology efficiently, and enhance teamwork, leading to improved workplace performance and productivity.

Course Objectives

  • To understand the fundamentals of office administration
  • To develop effective time management strategies
  • To enhance communication skills for better workplace interactions
  • To master the use of essential office software and tools
  • To improve organisational skills and task prioritisation
  • To learn techniques for managing stress and maintaining work-life balance

Upon completion of the course, delegates will be equipped with practical skills that can be immediately applied in the workplace, significantly enhancing their career prospects and overall job performance.

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What’s included in this Office Skills Training?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Skills Masterclass Certificate        
  • Digital Delegate Pack

Why choose us

Our Birmingham venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Birmingham is a large city in the West Midlands of England. It is the second largest and second most populous city in the UK behind London. It has an estimated population of nearly 1.2 million people. It is the ninth largest metropolitan area in Europe. The city is a major international commercial centre and an important transport, retail, events and conference hub for England. Education in the UK is a devolved matter, meaning each of the countries that constitute Great Britain each have separate systems operating under separate governments.  For example: the UK government is responsible for England, whilst the Scottish government, Welsh government and the Northern Ireland Executive are in charge of their own country.

Popular searched areas in and around Birmingham include:-

  • Aston
  • Birmingham International Airport
  • Bournville
  • Castle Bromwich
  • Coleshill
  • Edgbaston
  • Erdington
  • Handsworth
  • Harborne
  • Hockley
  • Hollywood
  • Kings Norton
  • Maypole
  • Moseley
  • Northfield
  • Selly Oak
  • Sheldon
  • Vauxhall
  • Yardley

Birmingham City Council is England's largest local education authority. It is responsible for around 450 schools including nurseries, primary schools, secondary schools and special schools. Most schools are 11-16/18 comprehensive schools while students have the choice of college or sixth form after they have sat their GCSE’s. Bishop Vesey's Grammar School, founded in 1527, is the one of the oldest and perhaps the most prestigious school in the city. Birmingham is a densely populated city for universities with five in the city. These universities are: Aston University, University of Birmingham, Birmingham City University, University College Birmingham and Newman University. There also campuses for the university of law, the BPP University and the Open University West Midlands. There are an estimated 79,000 full time students in the Birmingham area. This is more than any city outside of London in the UK. The University of Birmingham is a highly respected university and is ranked inside the top 100 universities in the world and is a top 15 university in the UK. The motto of this university is “persuasive, persistent and bold.” They claim to encourage and empower to turn their ideas into a reality in order to make things happen. The university has a tradition of innovative research and is always striving to push the boundaries. The Knowledge Academy, we offer over 50,000 classroom based training courses in the UK, including popular locations such as Birmingham.

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Address

Birmingham

 

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Skills Training in Birmingham. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Office Skills Training in Birmingham, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Office Skills Training in Birmingham. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Office Skills Training in Birmingham sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Office Skills Training in Birmingham FAQs

Office Skills Training equips individuals with essential administrative skills such as communication, organisation, time management, and proficiency in office software. This training enhances productivity and efficiency, preparing participants for various roles in a professional office environment.
There are no formal prerequisites for this course.
This course is ideal for Administrative Professionals, Office Managers, Secretaries, and individuals seeking to enhance their office administration skills. It's also beneficial for those looking to start a career in office support roles.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Yes, you can access materials from multiple devices. Simply log in with your account credentials on each device to sync your progress and ensure seamless access to all your course materials anytime, anywhere.
Upon completing this course, you can pursue roles such as Administrative Assistant, Office Manager, Receptionist, Data Entry Clerk, and Executive Assistant. These positions are essential in various industries, providing opportunities for career growth and development.
On completing this course, one can expect an average salary of approximately £20,000 to £25,000 per year, depending on the specific job role and level of experience.
This course is highly popular in Birmingham, driven by the demand for proficient administrative and receptionist roles. The course equips learners with essential skills like Microsoft Office proficiency, diary management, and effective communication, which are crucial for various administrative positions.
After completing the course, the next step is to apply your new skills in a professional setting, pursue advanced courses for further specialisation, or seek career opportunities in administrative roles to enhance your practical experience.
Upon completing this Office Skills Certification Course, one can expect to advance from entry-level administrative roles to positions such as Office Manager, Executive Assistant, or Administrative Coordinator, with increased responsibilities, higher pay, and opportunities for further professional development.
This Office Skills Certification Course is designed to be accessible, providing practical and essential skills for office environments. With structured modules and supportive resources, it is straightforward and manageable, making it easy for participants to complete successfully.
The Office Skills Course is highly beneficial for career starters, equipping them with essential administrative, communication, and organisational skills, enhancing their efficiency, productivity, and professionalism, thus making them valuable assets to any workplace from the outset.
This Office Skills Certification Course covers essential topics including effective communication, time management, Microsoft Office proficiency, data entry, organisational skills, customer service, professional writing, problem-solving, and workplace etiquette. It aims to enhance productivity and efficiency in an office environment.
In the Office Skills Training, you'll work on industry projects such as managing office operations, creating professional documents, coordinating meetings, handling customer service scenarios, and utilising office software like Microsoft Office Suite to streamline administrative tasks and improve productivity.
The training fees for Office Skills Trainingin Birmingham starts from £995
The Knowledge Academy is the Leading global training provider for Office Skills Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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