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What’s Included:
  • Understand ‘What is ITIL’ 
  • Practical steps for preparing and analysing case studies 
  • Strategies for applying lessons learned to your projects 
Created By

No. of Pages

17

Last Updated

06 Mar 2025

No. of Downloads

1478

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Frequently Asked Questions

Where can I find more free resources on ITIL® 4 Practitioner: Monitoring and Event Management Training? faq-arrow

You can check out The Knowledge Academy’s Online Free Resources, filled with blogs, career tips, exam guides, interview questions, tutorials, and videos tailored for people interested in learning about ITIL’s provisions. 

How can I register for The Knowledge Academy's ITIL® 4 Practitioner: Monitoring and Event Management Training? faq-arrow

For comprehensive, expert-led ITIL® 4 Practitioner: Monitoring and Event Management Training, explore our ITIL Certification Training. Our course is tailored to help you learn the basics of ITIL. 

Where can I find The Knowledge Academy Reviews? faq-arrow

Check out The Knowledge Academy Reviews page to read testimonials and experiences from our past learners, reflecting the quality and impact of our training courses.  

Is this ITIL Case Study eBook free? faq-arrow

Yes, this eBook is completely free to download and use.

How can I access the ITIL Case Study eBook? faq-arrow

Simply click the download link to receive your free copy. 

What can I learn from the ITIL case study eBook? faq-arrow

You will learn how to apply ITIL principles in real-world scenarios, resolve common IT service challenges, enhance service delivery, and implement best practices for IT service management success.

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