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Secretarial Course Overview
Secretarial Masterclass Course Outline
Module 1: Introduction
- Introduction to Public Relations (PR)
- Introduction to Human Resource Management (HRM)
- Office Technology
- Keyboard and Computer Techniques
- Basic Office Procedures
- Office Organisation
- Business Math and Finance Skills
Module 2: Roles and Responsibilities
- Responsibility
- Skills and Qualities
- Changing Role of the Secretary
Module 3: Effective Written Business Communication
- Correct Layout of Letters and Emails
- Different Business Writing Situations
- Business Correspondence Skills
- English and Writing
- Presentations: Preparation and Impactful Delivery
- Presentations Using PowerPoint
- Personal Communication Skills
Module 4: Effective Filing Systems
- Identifying Various Techniques of Filing
- How to Ensure the Effectiveness of Your Filing System?
Module 5: Event Planning and Management
- Personal Effectiveness and Time Management
- Management Appreciation
- Transcription Best Practices
- Managing Stationery Supply and Stock
- Effectively Managing Your Work, Your Subordinates, and Your Manager
Who should attend this Secretarial Course?
The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:
- Secretaries
- Human Resources (HR) Professionals
- Administrative Assistants
- Office Coordinators
- Executive Assistants
- Personal Assistants
- Office Managers
- Data Entry Operators
Prerequisites of the Secretarial Course
There are no formal prerequisites for the Secretarial Course.
Secretarial Course Overview
The Secretarial Course is essential in today’s dynamic work environment, equipping individuals with the administrative and organisational skills required to support business operations effectively. Proficient secretaries play a crucial role in ensuring smooth communication and efficient workflow, making them indispensable to any organisation.
This course benefits professionals such as executive assistants, administrative officers, office managers, and anyone aspiring to improve their organisational and communication skills within a corporate setting. Enhancing these abilities can lead to greater career advancement opportunities.
This 1 Day course by The Knowledge Academy focuses on providing practical skills and knowledge necessary for efficient secretarial work. Delegates will learn effective communication strategies, time management techniques, and organisational skills that are vital for maintaining professionalism in fast-paced environments. The course also emphasises the importance of digital tools and software that can streamline administrative tasks.
Course Objectives
- To efficiently manage schedules and appointments
- To enhance communication and interpersonal skills
- To handle confidential information and maintain discretion
- To organise and prioritise tasks for maximum productivity
- To utilise relevant software tools for administrative tasks
- To solve common organisational challenges
- To create a positive and professional office environment
- To stay updated on the latest trends in secretarial practices
Upon completion of the course, delegates will possess valuable skills that enhance their employability, allowing them to contribute effectively in various administrative roles within the business world.
What’s included in this Secretarial Course?
- World-Class Training Sessions from Experienced Instructors
- Secretarial Masterclass Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Secretarial Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Secretarial Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Secretarial Course sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Secretarial Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Secretarial Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Secretarial Course FAQs
Please arrive at the venue at 8:45am.
In this Secretarial Masterclass training, there are no formal prerequisites.
This courseware is mainly designed for:
• Senior Secretaries
• Executive Secretaries
• Personal Assistants to Top-Level Management
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Secretarial Coursein Czech Republic starts from €1195
The Knowledge Academy is the Leading global training provider for Secretarial Course.
Please see our PA and Secretarial Course courses available in Czech Republic
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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