CMI Level 5 Diploma in Operational/Departmental Manager Course Outline
Our CMI Level 5 Diploma in Operational/Departmental Manager Course is thoughtfully structured to meet the 126 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 94 hours of interactive e-learning content.
Total Credit Value: 41
Unit 549: Developing, Managing and Leading Teams
Credit Value: 7
Guided Learning Hours: 27 Hours
Module 1: Approaches to Team Development, Management, and Leadership
- Evaluate Leadership Styles and Models
- Analyse Team Leader Management Strategies
- Develop Responses to Managing Remote Teams
Module 2: Balancing Skills in Teams
- Assess Factors Impacting Team Learning and Development
- Examine Coaching and Mentoring Models
- Analyse Motivational Techniques for High Performance
Module 3: Techniques for Team Success
- Analyse Team Member Recruitment Processes
- Explore Performance Monitoring Methods
Module 4: Managing Talent and Performance
- Outline Team Management and Leadership Approaches
- Evaluate Team Capability Assessment Techniques
- Formulate Practices for High-Performing Teams
Unit 550 - Stakeholder Relationships
Credit Value: 5
Guided Learning Hours: 18 Hours
Module 1: Stakeholder Relationship Types and Values
- Analyse Stakeholder Relationship Types
- Examine Stakeholder Engagement Contractual Frameworks
- Analyse Managerial Roles in Stakeholder Relationships
Module 2: Collaborative Stakeholder Working
- Evaluate Collaborative Techniques
- Outline Conflict Management in Stakeholder Engagement
Module 3: Effective Stakeholder Management
- Examine Benefits and Challenges of Stakeholder Relationships
- Recommend Stakeholder Engagement Planning
Module 4: Impact of Stakeholder Engagement
- Examine Methods to Measure Stakeholder Engagement Impact
Unit 551 - Managing a Project
Credit Value: 8
Guided Learning Hours: 24 Hours
Module 1: Project Management Principles and Processes
- Define Project Management Principles
- Explain Project's Role in Organisational Goals
- Outline Project Initiation Processes
- Examine Project Planning and Management Tools
Module 2: Impact of Legal and Ethical Factors
- Examine the Impact of Legal, Organisational, and Ethical Factors on Projects
Module 3: Designing and Managing Projects
- Create Project Proposals
- Consider Project Outcome Reporting Methods
- Specify Data Management in Projects
- Identify Risk Management Approaches
Module 4: Effective Project Management
- Evaluate Project Monitoring Methods
- Apply Problem-Solving and Decision-Making Techniques
- Outline Project Closure Approaches
Unit 552 - Managing Change
Credit Value: 7
Guided Learning Hours: 19 Hours
Module 1: Understanding Reasons for Change in Organisations
- Analyse External Factors Influencing Change
- Analyse Internal Factors Driving Change
- Evaluate Theoretical Models for Change Management
- Examine Potential Impact of Change
Module 2: Change Management Approaches
- Outline Change Rationale
- Explore Change Sustainment Approaches
- Analyse Leadership Roles in Change
- Identify Stakeholder Engagement Reasons
Module 3: Initiating, Planning, and Managing Organisational Change
- Develop an Organisational Change Plan
- Develop Communication Strategies for Stakeholder Engagement
- Recommend Methods to Support Individuals During Change
- Identify Tools for Change Implementation and Monitoring
- Recommend Strategies to Overcome Change-Related Risks
- Analyse Impact Measurement Methods for Change
Unit 553 - Operational Planning
Credit Value: 8
Guided Learning Hours: 22 Hours
Module 1: Principles of Operational Planning
- Assess Links Between Strategic and Operational Planning
- Evaluate Operational Planning Approaches
Module 2: Creating Operational Plans
- Assess Operational Plan Management and Leadership
- Review Problem-Solving Techniques
- Assess Ethical Influences on Operational Plans
Module 3: Managing Operational Plan Delivery
- Create an Operational Plan Aligned with Objectives
Module 4: Monitoring Operational Planning Outcomes
- Evaluate Progress Monitoring Methods
- Examine Legal and Organisational Impact on Operational Plans
Unit 554 - Personal and Professional Development
Credit Value: 6
Guided Learning Hours: 16 Hours
Module 1: Understand the Value of Reflective Practice for Personal and Professional Development
- Analyse Importance of Continuous Development in Achieving Organisational Goals
- Evaluate Reflective Practice in Development
- Evaluate Reflective Practice Approaches
Module 2: Applying Reflective Practice
- Evaluate Performance Using Reflection
- Reflect on Personal Working Style Impact
Module 3: Creating a Development Plan
- Analyse Development Needs
- Examine Development Opportunities
- Create a Personal Development Plan with Measurable Objectives