Course information

ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® SDIT​ Course Outline

Unit 1: Understand the Key Concepts of Sustainability

Module 1: Describe the Benefits of Sustainability for an Organisation

  • Benefits of Sustainability

Module 2: Describe the Key Concepts of Sustainability

  • What is Sustainability?
  • Sustainability Models, Issues, and Concepts

Module 3: Explain the Purpose of the UN Sustainable Development Goals and their role in an Organisation’s Sustainability

  • 17 UN Sustainable Development Goals
  • Role of the UN SDGs for Sustainability Vision

Module 4: Explain the Purpose of the UN Global Compact Principles and their role in Organisations’ Sustainability

  • Ten Principles of the UN Global Compact

Module 5: Describe the Triple Bottom Line Model and the Scope of Each of the Three Pillars

  • Triple Bottom Line

Module 6: Describe the Concept of Externalities

  • Impact of Sustainability Initiatives

Module 7: Describe the Key Challenges of Sustainability

  • Growing Human Population
  • Waste Management
  • Greenhouse Gas Emission
  • Digital Poverty
  • Digital Carbon Footprint

Module 8: Describe the Key Sustainability Solutions

  • Corporate Social Responsibility
  • Responsible Sourcing
  • Sustainable Consumption and Production
  • Circular Economy

Unit 2: Understand the Value, Benefits, Costs, and Risks of Sustainability

Module 9: Describe the Purpose of a Materiality Assessment

  • Materiality Assessment
  • Why Conduct a Materiality Assessment?
  • How to Conduct a Materiality Assessment?
  • Materiality Assessment by DEFRA
  • Materiality Assessment Outputs

Module 10: Describe the Key Sources of Organisational Sustainability Risks

  • Sustainability Risk Assessment

Module 11: Describe the Key Organisation-Level Stakeholder Groups and their Expectations

  • Stakeholders

Module 12: Describe the Key Types and Sources of Sustainability Standards and Regulations

  • Regulations and Standards

Module 13: Explain the Role of Services and the Service Economy in Sustainability

  • Other Kinds of Sustainable Business Model
  • Approaches Supporting Sustainable Business Models

Module 14: Explain the Recommendations for Sustainability Return on Investment (ROI)/Value on Investment

  • Return on Investment in Sustainability

Unit 3: How Digital and Information Technology Support Sustainability

Module 15: Explain the Role of Digital Technology in Sustainability

  • Role of Technology in Sustainability
  • Digital Transformation for Sustainability
  • Sustainable IT

Module 16: Describe How Digital Technology Impacts Sustainability

  • Digital Sustainability

Unit 4: Know How to Plan Sustainability for an Organisation

Module 17: Explain the Role of Sustainability in an Organisation’s Vision

  • Business, Digital, and Sustainability Vision

Module 18: Describe the Key Due Diligence Considerations for Sustainability

  • Diligence Analysis

Module 19: Explain the Key Concerns of Achieving Sustainability in a Volatile, Uncertain, and Complex Environment

  • Principles-Based Approach Vs Procedures-Based Approach vs Model-Based Approach
  • Using Cynefin and Sense-Making to Address Complexity

Module 20: Describe the Three Dimensions (Aspects) of Strategic Planning

  • Sustainability Business Model
  • Evolution of Sustainability Planning
  • Sustainable Products and Services
  • Designing Sustainable Products and Services
  • Organisational Ecosystem

Module 21: Describe the Key Elements of an Organisational Sustainability Strategy

  • Strategies for Sustainability

Module 22: Describe the Key Elements of Sustainability Culture

  • Values and Culture

Module 23: Know How to Address Sustainability in an Organisation’s Vision

  • Defining the Vision
  • Triple Bottom Line for Vision

Unit 5: How Organisational Sustainability is Assessed, Maintained, and Improved

Module 24: Describe the Key Concepts of Measurement and Reporting

  • Metrics and KPIs
  • Common Sustainability Metrics

Module 25: Explain How the Following Support Sustainability

  • Innovations
  • Communication and Collaboration
  • Governance and Audit

Module 26: Explain How the Following ITIL Practices Support Sustainability

  • Organisational Change Management
  • Strategy Management
  • Software Development and Management
  • Supplier Management

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Who should attend this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training Course?

This ITIL® 4 Specialist: Sustainability in Digital and IT Course is ideal for anyone interested in learning how service organisations can address sustainability challenges related to their digital and IT strategies, tactics, and operations, with a focus on ITIL®'s Service Value Chain and ITIL® practices. This ITIL Certification Course training course is beneficial for these professionals:

  • IT Managers
  • Business Analysts
  • Service Design Managers
  • Supply Chain Managers
  • Sustainability Officers and Managers
  • Digital Transformation Leaders
  • Cloud Service Managers and Strategists

Prerequisites of the ITIL® 4 Specialist: Sustainability in Digital and IT Training (ITIL®-SDIT) Course

There are no formal prerequisites for attending this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Training Course.

ITIL® 4 Specialist: Sustainability in Digital and IT Training (ITIL® SDIT) Course Overview

The ITIL® 4 Specialist: Sustainability in Digital and IT Training is a specialised course aimed at educating IT professionals on integrating sustainability practices into digital and IT operations. In today's rapidly changing world, sustainability has become a critical consideration for organisations striving to minimise their environmental impact and promote social responsibility.

IT Managers, Sustainability Officers, Digital Transformation Leaders, and anyone involved in IT operations should prioritise participating in the ITIL® 4 Specialist: Sustainability in Digital and IT Training. This ITIL Course is particularly relevant for professionals seeking to align IT initiatives with sustainability goals and contribute to environmental stewardship and corporate sustainability efforts.

This 2-day ITIL Certification covers a wide range of topics, including sustainable IT principles, green IT strategies, energy-efficient technologies, and sustainable procurement practices. Participants will learn how to assess the environmental impact of IT operations, develop sustainability strategies, and implement initiatives to reduce carbon footprint and promote environmental sustainability.

Course Objectives

  • To understand sustainable practices in digital and IT services
  • To implement circular economy principles in IT operations
  • To minimise environmental impact and reduce waste
  • To optimise resource usage in IT and digital services
  • To develop strategies for sustainable IT service management
  • To enhance corporate social responsibility through IT sustainability

Upon completion of the ITIL® Course, participants will be equipped with the knowledge, skills, and confidence needed to integrate sustainability practices into digital and IT operations effectively. They will be better prepared to drive environmental stewardship, promote social responsibility, and contribute to the long-term sustainability of their organisations and communities.

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What’s included in this ITIL® 4 Specialist: Sustainability in Digital and IT Training Course?

  • ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® (SDIT) Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® (SDIT) Certificate
  • Digital Delegate Pack

ITIL® 4 Specialist Sustainability in Digital and IT Training (ITIL® SDIT) Exam Information 

The ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to sustainability in the context of digital and IT services. 

  • Question Type: Multiple Choice 
  • Total Questions: 35 
  • Total Marks: 35 Marks 
  • Pass Mark: 65% or 23/35 Marks 
  • Duration: 60 Minutes 
  • Open Book/ Closed Book: Closed Book 

Why choose us

Our Hamburg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hamburg, officially known as ‘Freie und Hansestadt Hamburg’ (Free and Hanseatic City of Hamburg), is the second largest city is Germany. The city is populated with approximately over 1.7 million residents. Like other cities across Germany, education in Hamburg is compulsory for children; it follows the German educational system and is divided into four levels: Kindergarten Education, Primary Education, Secondary Education, and Higher Education. Kindergarten is for children aged from three to 6. Elementary School (Grundschule) is from Grade 1 to Grade 4. After Elementary School, children can go onto one of the three types of schools, Hauptschule, Realschule or Gymnasium, depending on their academic ability from Grades 5 to 9 or 10 and is compulsory up to the age of 18.

The school system in Hamburg is managed by the Ministry of Schools and Vocational Training (Behörde für Schule und Berufsbildung). There is over 240 Primary School and nearly 200 Secondary Schools with over 160,000 students attending every year. The city also has many private colleges as well as religious and special-purpose institutions including the Helmut Schmidt University (formerly known as the University of the Federal Armed Forces Hamburg). Hamburg is home to the International School of Hamburg, which is one of the oldest international schools in Germany.

Hamburg also provides Higher Educations for students who wish to further their education with over 15 universities. There is over 70,000 students attending these universities including over 9,000 foreign students. Hamburg universities are both public and private for students. The public universities are: the University Medical Centre of Hamburg-Eppendorf, the University of Music and Theatre, the Hamburg University of Applied Sciences, the Hamburg University of Technology, and finally the University of Hamburg (Universität Hamburg) which is the largest university in Hamburg; Hamburg also offers private universities including the Bucerius Law School. 

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Address

HafenCity,

Am Kaiserkai 1,

Hamburg, Germany

T: +49 8000101090

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Hamburg. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Hamburg, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Hamburg. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Hamburg sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Hamburg FAQs

Sustainability in Digital and IT involves reducing technology's environmental impact, including optimising energy use in data centres, promoting renewable energy, and ensuring responsible disposal of electronic waste.
ITIL® 4 is crucial as it modernises IT service management by incorporating newer working methods, like Agile, DevOps, and digital transformation. It aligns with current business practices and technological advancements, offering a more holistic approach to managing IT services and creating organisational value.
This course is ideal for IT Professionals, Sustainability Officers, Digital Service Managers, and anyone involved in aligning IT practices with sustainability goals. It's beneficial for those seeking to integrate sustainability principles into digital and IT services within their organisations.
In this training, delegates will learn how to embed sustainable practices into IT and digital service management. It covers techniques to align sustainability objectives with IT strategies, ensuring environmental and social impacts are considered in service delivery.
Upon completing this course, delegates will be equipped to take on roles focused on integrating sustainability into IT services. Career options include Sustainability Consultant, IT Service Manager, or organisational roles prioritising environmental and social responsibility within IT operations and services.
This course will prepare you for the ITIL® 4 Specialist Sustainability in Digital & IT (SDIT) exam by covering the key principles and practices of sustainable IT management outlined in the ITIL® framework.
To become ITIL® 4 Specialist Sustainability in Digital & IT (SDIT) certified, register for The Knowledge Academy's ITIL® 4 Specialist: Sustainability in Digital and IT Training.
Yes, delegates will receive an accredited ITIL® 4 Specialist: Create, Deliver, and Support (CDS) Certificate upon completing this course.
The Knowledge Academy in Hamburg is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these courses.
The training fees for ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® SDITin Hamburg starts from €2295
The Knowledge Academy is the Leading global training provider for ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® SDIT.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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