BCS Foundation Certificate In Business Analysis Training in Copenhagen

BCS Foundation Certificate in Business Analysis Course Outline

This course covers the following key areas, which on completion, delegates will be able to demonstrate exceptional knowledge and understanding:

Module 1: Introduction to Business Analysis

• What is Business Analysis?
• Development of Business Analysis
• Scope of Business Analysis Work
• Principles of Business Analysis
• Role and Responsibilities of a Business Analyst
• Variants of the Business Analyst Role

Module 2: Competencies of a Business Analyst

• T-Shaped Professional
• Ways of Developing the Competencies

Module 3: Strategic Context for Business Analysis

• What is Strategy?
• Business Analysis and Strategic Context
• Adaptive Strategy Development
• Linear Strategy Development
• Hybrid Strategy Development
• Understanding the Strategic Context
• PESTLE
• VMOST
• VMOST and the Core Building Blocks for the Strategic Context
• Performance Measurement
• Critical Success Factors (CSF)
• Key Performance Indicators (KPI’s)
• Performance Measurement and VMOST
• SWOT Analysis
• Strategy Execution 
• Business Model Canvas
• POPIT^TM 

Module 4: Introduction to Business Analysis Service Framework

• Business Analysis Service Framework
• Strategic Context for the BA Service
• Recipients of Business Analysis Services

Module 5: Investigating the Business Situation

• Investigating the Business Situation
• Investigation Techniques
• Recording a Business Situation
• Applicability of Investigation Techniques

Module 6: Analysing and Managing Stakeholders

• Stakeholder
• Categories of Stakeholder
• Analysing Stakeholders
• Describing Stakeholder Responsibilities

Module 7:  Improving Business Services and Processes

• Business Process Hierarchy
• Reasons for Modelling Value Streams and Business Processes
• Techniques Used at the Enterprise Level
• Value Chain Analysis (Porter)
• Aspects of the Event Response Level
• UML Activity Models
• Analysis Considerations at Actor-task Level
• Analysing as-is Process Models
• Generic Approaches to Improving Business Processes
• Purpose of Customer Journey Maps

Module 8: Defining the Solution

• Gap Analysis Process
• POPIT™ and Gap Analysis
• Formulating Options
• Types of Options
• Design Thinking
• Divergent and Convergent Thinking

Module 9: Making the Business Case

• Business Case in the Project Lifecycle

• Identify the Areas of Feasibility Assessment
• PESTLE for Feasibility Assessment
• Structure of a Business Case
• Analysis of Costs and Benefits
• Impact Assessment
• Risk Assessment
• Business Case within an Agile Context
• CARDI Log
• Investment Appraisal
• Investment and Appraisal Techniques
• Payback
• Payback and Risk – Time Value of Money
• Discounted Cash Flow
• Internal Rate of Return

Module 10: Establishing the Requirements

• Importance of Requirements
• Requirements Engineering Framework
• Actors in Requirements Engineering
• Types of Requirements
• Other Types of Requirements
• Hierarchy of Requirements
• Requirements Elicitation
• Tacit Knowledge
• Requirements Analysis
• Elements of Requirements Analysis
• Business Rules
• Requirement Filters
• INVEST
• MoSCoW

Module 11: Documenting and Modelling Requirements

• Documenting and Managing Requirements
• Importance of Documentation
• Documentation Styles
• Requirements Catalogue
• User Stories
• Documentation Styles – User Stories
• Use Case Diagram
• Context Diagram
• Use Case Description
• Modelling Data Requirements
• Class Model
• Product Backlog in an Agile Environment
• Business Requirements Document

Module 12: Validating and Managing Requirements

• Requirements Engineering Framework
• Requirements Validation
  • Formal
  • Agile
• Requirements Management
  • Traceability
  • Change Control

Module 13: Delivering the Requirements

• Delivery Lifecycles  
  • Waterfall
  • ‘V’ Model
  • Incremental
  • Iterative lifecycle (Agile)
• Advantages and Disadvantages of the Lifecycles

Module 14: Delivering the Business Solution

• People at the Heart of Business Change Design and Development
• POPIT Perspective
• BA Role in Design and Development
• Implementation - Business Readiness Assessment
• Business Readiness Assessment (Mckinsey 7S Framework)
• Business Readiness Assessment (CPPOLDAT)
• Considering Migration and Transition
• Human Response to Change
• Responses to Change SARAH
• Realisation Stage
• Benefits Management Process
• Benefits Plan
• Benefits Dependency Network
• Benefits Review
• Scheduled Reviews
• Unscheduled Reviews
• Benefits Realisation Report