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Our CMI Level 5 Diploma in Operational/Departmental Manager Course is thoughtfully structured to meet the 126 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 94 hours of interactive e-learning content.
Total Credit Value: 41
Unit 549: Developing, Managing and Leading Teams
Credit Value: 7
Guided Learning Hours: 27 Hours
Module 1: Approaches to Team Development, Management, and Leadership
Module 2: Balancing Skills in Teams
Module 3: Techniques for Team Success
Module 4: Managing Talent and Performance
Unit 550 - Stakeholder Relationships
Credit Value: 5
Guided Learning Hours: 18 Hours
Module 1: Stakeholder Relationship Types and Values
Module 2: Collaborative Stakeholder Working
Module 3: Effective Stakeholder Management
Module 4: Impact of Stakeholder Engagement
Unit 551 - Managing a Project
Credit Value: 8
Guided Learning Hours: 24 Hours
Module 1: Project Management Principles and Processes
Module 2: Impact of Legal and Ethical Factors
Module 3: Designing and Managing Projects
Module 4: Effective Project Management
Unit 552 - Managing Change
Credit Value: 7
Guided Learning Hours: 19 Hours
Module 1: Understanding Reasons for Change in Organisations
Module 2: Change Management Approaches
Module 3: Initiating, Planning, and Managing Organisational Change
Unit 553 - Operational Planning
Credit Value: 8
Guided Learning Hours: 22 Hours
Module 1: Principles of Operational Planning
Module 2: Creating Operational Plans
Module 3: Managing Operational Plan Delivery
Module 4: Monitoring Operational Planning Outcomes
Unit 554 - Personal and Professional Development
Credit Value: 6
Guided Learning Hours: 16 Hours
Module 1: Understand the Value of Reflective Practice for Personal and Professional Development
Module 2: Applying Reflective Practice
Module 3: Creating a Development Plan
This course is ideal for senior professionals aiming to refine their leadership skills and enhance their strategic impact. It is especially beneficial for:
There are no formal prerequisites for this CMI Level 5 Diploma Operational Departmental Manager course, making it accessible to a wide range of professionals. However, participants are recommended to have experience in management or supervisory roles to fully benefit from the course.
Operational and departmental management requires a blend of leadership, strategic thinking, and practical management skills. The CMI Level 5 Diploma in Operational/Departmental Manager is designed to equip professionals with the tools they need to manage teams, projects, and processes effectively, ensuring that their departments run smoothly and achieve their objectives.
This comprehensive course covers critical areas such as operational management, leadership, project management, and change management. Participants will gain both practical skills and theoretical knowledge that can be applied immediately within their organisations to drive success.
Delivered by The Knowledge Academy, this diploma course offers delegates practical insights and real-world applications. The course is designed to be engaging and interactive, ensuring that participants leave with a strong grasp of key managerial concepts and actionable strategies to enhance their managerial capabilities.
Upon completion of this course, delegates will be well-equipped to manage operations and departments effectively, driving their organisations towards operational excellence. The skills gained will provide a competitive edge in the challenging world of middle management.
Participants will complete assessments that include case studies, project-based tasks, and practical management challenges. These assessments are designed to evaluate participant understanding and ability to apply course concepts in real-world scenarios.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 5 Diploma in Operational Departmental Manager. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's CMI Level 5 Diploma in Operational Departmental Manager, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's CMI Level 5 Diploma in Operational Departmental Manager. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 5 Diploma in Operational Departmental Manager sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 5 Diploma in Operational Departmental Manager at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our CMI Level 5 Diploma in Operational Departmental Manager offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +34 932716793 and speak to our training experts, we should be able to help you with your requirements.
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