Digital Marketing Courses

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Digital Marketing Course Outline

This Digital Marketing Course will cover the following modules:

Module 1: Digital Marketing

  • What is Digital Marketing?
  • How did it evolve?
  • Impact of Digital Marketing on Business

Module 2: Planning, Strategy, and Testing

  • Online Campaign Planning
  • Digital Marketing Techniques
  • Campaign Strategy
  • Integrated Marketing
  • Multi-Channel Marketing

Module 3: Customer Experience and Usability

  • Customer Experience (CX) Marketing
  • User Experience (UX)
  • Sitemaps and Wireframes
  • Usability Testing

Module 4: Mobile Marketing

  • Introduction to Mobile Marketing
  • Advantages of Mobile Marketing
  • Key Challenges in Mobile Marketing
  • Success Factors in Mobile Marketing
  • Developing a Customer-led Mobile Strategy
  • Assessing the Role of Mobile Sites Vs Apps
  • Mobile User Acquisition
  • Building Loyalty and Customer Retention Through Mobile Channels
  • Tracking and Analytics
  • Conversion Rate Optimisation

Module 5: Content Strategy

  • Why is Content is (still) Pivotal?
  • Developing Content for Different Customer Segments
  • Content and SEO: Power of ‘In-Bound Marketing’
  • Developing a Content Plan

Module 6: Social Media

  • Social Media Overview
  • Facebook, LinkedIn, YouTube & X
  • Google+
  • Successes and Pitfalls of Social Media

Module 7: Email Marketing

  • Why is Permission is Everything?
  • How to Acquire Names and Email Addresses?
  • Testing Email for Continuous Improvement
  • E-Newsletters and Other Email Formats
  • Broadcast and Delivery Considerations
  • Successful Email Marketing: Case Studies

Module 8: Search Engine Marketing: SEO and PPC Defined

  • Introduction to Search Engine Marketing
  • Why is Search Engine Marketing So Crucial to Online Success?
  • Search Engine Optimisation
  • Pay Per Click
  • Integrating SEO and PPC

Module 9: Integrating Your Marketing Communications for Maximum ROI

  • Best Practices for Achieving ROI
  • Integrating Online and Offline Activity
  • 'Real-World' Integrated Campaigns

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Who should attend this Digital Marketing Course?

The Digital Marketing Training Course is designed for individuals who want to gain comprehensive knowledge and skills in the field of Digital Marketing, covering various strategies and tactics used to promote products, services, and brands online. A variety of professionals can benefit from this course, such as:

  • Advertising Professionals
  • Social Media Managers
  • E-commerce Professionals
  • Marketing Consultants
  • Public Relations Specialists
  • Digital Marketers
  • Content Creators

Prerequisites of the Digital Marketing Course

There are no formal prerequisites for this Digital Marketing Training Course.

Digital Marketing Course Overview

This Digital Marketing course provides a comprehensive introduction to the essential tools and strategies used to promote products and services online. With the rise of the digital economy, understanding the fundamentals of digital marketing has become critical for businesses looking to stay competitive. This course covers key concepts, such as SEO, social media marketing, email marketing, and more, offering delegates an in-depth understanding of this dynamic field.

Proficiency in Digital Marketing is increasingly important for professionals across various sectors, including Marketing, Sales, Business Development, and Entrepreneurship. Mastering digital marketing techniques enables professionals to reach a broader audience, drive engagement, and achieve measurable results. Those working in advertising, branding, or content creation will find these skills particularly beneficial.

This 1-day intensive training offered by The Knowledge Academy is designed to equip delegates with the knowledge and skills required to plan, execute, and manage digital marketing campaigns effectively. The course offers practical insights and hands-on experience to help delegates apply strategies in real-world scenarios, improving their ability to achieve successful outcomes for their organisations.

Course Objectives

  • To understand the fundamentals of digital marketing and its importance
  • To explore different digital marketing channels and their effectiveness
  • To learn the essentials of Search Engine Optimisation (SEO) and how to apply them
  • To implement successful social media marketing strategies
  • To create impactful email marketing campaigns
  • To gain insights into Pay-Per-Click (PPC) advertising

Upon completing the course, delegates will receive a certification demonstrating their new skills and knowledge in digital marketing. This certification can help enhance career prospects and establish credibility in the digital marketing space.

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What’s included in this Digital Marketing Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Digital Marketing Certificate           
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Social Media Marketing Course Outline

Module 1: Introduction

  • What is Social Media?
  • Power of Social Proof
  • How can Social Media Help Business?
  • Risks and Drawbacks

Module 2: Planning

  • How Social Media Aligns with Your Business Plan
  • Establishing your identity
  • Social Media and SEO

Module 3: Blogging

  • Introduction
  • Why Blogging is so Important?
  • What to Blog About?
  • Guest Blogging
  • Using Graphics and Images

Module 4: X

  • How to Get the Best Out of X?
  • Understanding X Jargon
  • Using Retweets, Hashtags, and Lists
  • Tools to Make X Easier
  • Finding People with Influence
  • Adding a X Widget on Websites
  • Customising X Background 

Module 5: LinkedIn

  • Enhancing Your Profile
  • Building Connections and Recommendations
  • Using Groups and Answers to Drive Traffic

Module 6: Facebook

  • Comparing Profiles, Groups, and Pages
  • Developing a Page
  • Making the Most of Timeline
  • Promoted Posts and Ads on Facebook

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Who should attend this Social Media Marketing Course?

The Social Media Marketing Training Course is designed for individuals who want to gain comprehensive knowledge and skills in effectively using social media platforms for personal branding, business marketing, content creation, and engagement. This course can be beneficial for a wide range of professionals, including:

  • Digital Marketers
  • Marketing Managers
  • Content Creators
  • Social Media Managers
  • Public Relations Specialists
  • Freelancers
  • E-commerce Professionals

Prerequisites of the Social Media Marketing Course

There are no formal prerequisites for this Social Media Marketing Training Course.

Social Media Marketing Course Overview

Social Media Marketing has become an essential component of any successful business strategy. It involves using social media platforms to promote products, services, and brands, enabling companies to reach a vast audience. This training course offers a comprehensive introduction to the principles and practices of social media marketing, highlighting its crucial role in modern marketing efforts.

Proficiency in Social Media Marketing is vital for professionals aiming to excel in the digital marketing landscape. Mastering this subject allows Marketers, Business Owners, and Entrepreneurs to effectively engage with their target audience, drive traffic, and boost conversions. By developing these skills, individuals can stay ahead of the competition and ensure their brands remain relevant and impactful in a constantly evolving market.

This 1-day Social Media Marketing Training offered by The Knowledge Academy is designed to equip delegates with the knowledge and tools needed to create, implement, and optimise social media marketing strategies. Delegates will gain practical insights into various social media platforms, learn how to develop engaging content, and understand the analytics that drive successful campaigns.

Course Objectives

  • To understand the fundamentals of Social Media Marketing
  • To learn how to develop a social media marketing strategy
  • To explore the best practices for creating engaging content
  • To gain insights into various social media platforms and their unique features
  • To learn how to use social media analytics to measure success
  • To understand the role of social media in brand building

After completing the Social Media Marketing Certification Course, delegates will receive a certification that validates their understanding and proficiency in social media marketing. This Social Media Marketing Certification will enhance their professional credentials, making them more competitive in the job market and better equipped to drive successful marketing campaigns.

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What’s included in this Social Media Marketing Course?

  • World-Class Training Sessions from Experienced Instructors
  • Social Media Marketing Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Search Engine Optimisation (SEO) Course Outline

Module 1: Introduction to SEO

  • What is SEO?

Module 2: Importance of SE

  • SEO Rankings
  • Customising an SEO Plan
  • Business Factors
  • Mapping Products and Services
  • Content
  • SEO for Raw Traffic

Module 3: Search Engines

  • History and Evolution of Search Engines
  • Web Crawler and Indexing
  • Adaptive Search
  • Algorithms
  • Navigational, Informational, and Transactional Queries
  • Achieving Organic SEO

Module 4: Finding the Correct Keywords

  • SEO Copywriting Basics
  • Choosing Keywords
  • Finding the Best Keywords
  • Tools for Choosing Keywords
  • Benefits of Using Tools
  • Google Ads
  • Types of Keywords
  • Understanding Long Tail Keyword Demand
  • Collecting Keywords
  • Using Your Keywords
  • Avoiding Keyword Cramming
  • Avoiding Contrivance

Module 5: Onsite Optimisation

  • Anatomy of Optimised Copy
  • META and Title Tags
  • URL Structures
  • Introduction and Advantages of Headers
  • Intros and Sub-Headings 
  • Images
  • SEO Copywriting Mistakes
  • Avoiding Irrelevance
  • Landing Pages
  • Social Media, Email, and Blogs
  • Using Blog and Social Media Platforms
  • Writing to Length
  • Negative Rankings Factors
  • Site Changes that Affect SEO

Module 6: Building Links

  • Links
  • Links Building Goals
  • Defining KPIs for Link Building
  • Managing Link Building
  • Links Analysis
  • Linking
  • Tools for Backlink Analysis
  • Introduction and Techniques of Link Bait

Module 7: Social Media

  • Integrating Your Social Media Strategy
  • Network Building
  • LinkedIn, Facebook, Twitter, and SEO

Module 8: Mobile SEO

  • Mobile SEO on Different Platforms
    • Responsive Web Design Approach
    • Dynamic Serving Approach
    • Parallel Mobile Site Approach

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Who should attend this SEO Course?

The SEO Course is designed for individuals who want to deeply understand Search Engine Optimisation (SEO) techniques and strategies. This Search Engine Optimisation Course will particularly benefit the following professionals:

  • Digital Marketers
  • Website Owners
  • Content Creators
  • Web Developers
  • E-commerce Professionals
  • PR and Advertising Agencies
  • Public Relations Specialists

Prerequisites of the SEO Course

There are no formal prerequisites for this Search Engine Optimisation Training Course.

SEO Course Overview

SEO (Search Engine Optimisation) is a crucial Digital Marketing strategy employed to elevate a website's visibility on Search Engine result pages. By optimising various elements of a website, businesses aim to attract genuine visitors, enhance quality website traffic, and secure a dominant position in Search Engine rankings.

In today's competitive digital landscape, SEO stands out as a cost-effective and potent marketing technique. Organisations utilise SEO to not only augment their website's visibility but also to garner more visitors, foster brand awareness, and amplify revenue, all while remaining budget friendly. Mastery of SEO offers delegates a competitive edge, paving the way for numerous job opportunities and career advancement in Digital Marketing, Content Creation, and Website Management.

This 1-day Search Engine Optimisation Training Course by The Knowledge Academy is meticulously designed to provide delegates with an in-depth understanding of SEO's nuances. Under the guidance of experienced professionals, delegates will delve into pivotal aspects of SEO, ranging from keyword research to web crawlers and copywriting techniques. This comprehensive curriculum encompasses all the essential elements such as the anatomy of optimised copy and the demand for long-tail keywords.

Course Objectives

  • To gain an understanding of SEO's pivotal role in Digital Marketing
  • To master techniques for identifying optimum keywords for ranking
  • To understand web crawlers and their relevance in SEO
  • To dive into copywriting techniques for enhanced website content
  • To analyse, improve, and optimise traffic across multiple platforms

After completing this Search Engine Optimisation Course, delegates will be well-versed in the intricacies of SEO and its vital role in Digital Marketing success. They will be well-versed in practical skills and a deep understanding of SEO techniques. Delegates will be better positioned to optimise their websites, improve search engine rankings, and ultimately drive increased traffic and conversions.

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What’s included in this Search Engine Optimisation (SEO) Course?

  • World-Class Training Sessions from Experienced Instructors  
  • SEO Certificate          
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Google Analytics Masterclass Outline

Module 1: Introduction to Google Analytics

  • Introduction to Google Analytics
  • Benefits of Using Google Analytics
  • Why You Need Google Analytics?

Module 2: Implementing and Configuring Google Analytics

  • Get Started With Analytics
  • Manage and Configure Analytics

Module 3: Paid Search, Organic Search, PPC, CPC, and SEO

  • Paid Search
  • PPC (Pay Per Click)
  • Organic Search
  • Cost-per-click (CPC)
  • Search Engine Optimisation (SEO)

Module 4: Page Tags and Pageviews

  • Page Tags
    • What is Tag?
  • Pageviews
    • Pageviews Vs Unique Pageviews

Module 5: Google Analytics Workings

  • How Does Google Analytics Work?
  • Characteristics

Module 6: Dashboards

  • Overview
  • Add widgets to your Dashboard

Module 7: Online and Offline Campaigns

  • What is Online Marketing?
  • Benefits of Online Marketing
  • What is Offline Marketing?
  • Benefits of Offline Marketing

Module 8: Landing Pages

  • What is Landing Page?
  • Types of Landing Pages
  • Landing Page Metrics

Module 9: Visitors Flow

  • Introduction
  • What can be Done with the Users Flow Report?

Module 10: Converting Traffic

  • What is Conversion?
  • Set Up Goals or Ecommerce Tracking
  • Content Reports

Module 11: Metrics

  • Valid Dimension-Metric Combinations
  • How Metrics are Calculated?

Module 12: Goal Funnels

  • Introduction to Goal Funnels

Module 13: Ecommerce Reporting

  • What is Ecommerce Reporting?
  • Find the Reports
  • Available Data

Module 14: Table Filters

  • What are Table Filters?
  • Types of Table Filters

Module 15: Channels

  • Introduction
  • Default Google Analytics Channels

Module 16: Custom Reports

  • Steps to See Custom Reports

Module 17: Defining Goals

  • Define Goals
  • Goal Types

Module 18: Understanding Campaigns and Traffic Sources

  • Campaigns and Traffic Sources
  • Collection
  • Processing
  • Reporting
  • Advanced Configuration Options

Module 19: Using Tools to Export

  • Steps to Follow in Order to Export a Report

Module 20: Social Media Traffic

  • What is Social Media Traffic?

Module 21: Internal Site Search

  • Tactics to Improve Conversion Rate
  • Hands-on with GA4/UA Demo
  • Additional Set up
  • Implementing and Configuring Google Analytics
  • What if I have Offline campaigns to Compare?
  • User Basics and Intelligence of GA4
  • Create and Manage Tags
  • Custom Reports and Dashboards

Module 22: Events and Conversions

  • Setting Up Destination Events in GA4 
  • Setting Up Interaction Events in GA4 
  • Events to Conversions in GA4 
  • Data Layer and Ecommerce
  • Create Custom Purchase Event Trigger In GTM
  • Advanced Site Search and Terminology
  • Create Custom Purchase Event Trigger In GTM

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Who should attend this Google Analytics Masterclass?

The Google Analytics Course is designed for professionals who want to gain comprehensive knowledge and skills in the field of Digital Marketing, covering various strategies and tactics used to promote products, services, and brands online. A variety of professionals can benefit from this course, such as:

  • Advertising Professionals
  • Social Media Managers
  • E-commerce Professionals
  • Marketing Consultants
  • Public Relations Specialists
  • Digital Marketers
  • Content Creators

Prerequisites of the Google Analytics Masterclass

There are no formal prerequisites for this Google Analytics Masterclass.

Google Analytics Masterclass Overview

Google Analytics is a popular digital analytics software that is used to track and generate website reports. Google Analytics helps companies improve their marketing strategy, reduce the bounce rate, serve the target audience efficiently, and improve the conversion rate. Having extensive knowledge and skill in optimising the website's performance using Google Analytics will help individuals earn higher-paying jobs in today's competitive IT sector.

Our 1-day comprehensive course on Google Analytics provides delegates with the opportunity to tailor their knowledge and skills to monitor websites efficiently by making the best use of Google Analytics features. During this course, they will learn how to extract valuable information using Google Analytics.

They will also learn to identify trends and patterns in how visitors engage with their websites using the Google Analytics tool. Our highly expert trainers with years of teaching experience will conduct this masterclass and equip delegates with the skills to improve Google results and help you get more users on your website.

Course Objectives:

  • To create reports that provide insights into the business
  • To use reports and dashboards to visualise and analyse data
  • To align a website page with a search engine's ranking algorithm
  • To increase its visibility when people search for products or service
  • To measure impressions and clicks from internal promotions
  • To learn about E-commerce reporting to make better decisions and sales

After completing the Google Analytics Certification Course under Digital Marketing Courses, delegates will be well-equipped to harness the power of Google Analytics in their Digital Marketing endeavours. They will possess the skills to analyse website performance, track conversions, and refine marketing strategies effectively, ultimately leading to improved outcomes in their pursuit of other Digital Marketing Courses.

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What’s included in this Google Analytics Masterclass?

  • World-Class Training Sessions from Experienced Instructors   
  • Google Analytics Certificate            
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Google Ads Certification Course Outline

Module 1: Introduction to Google Ads

  • What are Google Ads?
  • Benefits of Using Google Ads
  • Method to Advertise on Google
  • How Does Google Ads Work?
  • How to Use Google Ads
  • Types of Google Ads
  • Use Google Keyword Planner for Ads
  • Google Ads Terms to Know

Module 2: Google Ads Basics

  • API Structure
  • Entity Relationships
  • Versioning
  • Changing and Inspecting Objects
  • Retrieving Objects
  • Resource Metadata
  • Call Structure
  • Mutates

Module 3: Account Management

  • Creating an Account
  • Linking to Manager Accounts
  • List Accessible Accounts
  • Get Account Hierarchy
  • Managing User Access
  • Change Status and Event Service

Module 4: Ad Management

  • Introduction to Ad Management
  • Ad Types
  • Create and Mutate Ads
  • Responsive Search and Customisation
  • Upgraded URLs
  • Dynamic Search Ads
  • Responsive Display and Search Ads

Module 5: Create Campaigns

  • Add Campaigns
  • Display Expansion on Search Campaigns
  • Campaign Groups
  • Create Ad Groups

Module 6: Bidding

  • Strategy Types and Status
  • Portfolio and Standard Bidding
  • Set Bids Manually
  • Manage Bid Modifiers

Module 7: Conversion Management

  • Create Conversion Actions
  • Conversion Action Types
  • Upload Click and Call Conversions
  • Enhanced Conversions
  • Custom Conversion Variables
  • Conversion Value Rules
  • Conversion Goals

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Who should attend this Google Ads Certification Course?

The Google Ads Training Course is designed for professionals who want to gain expertise in creating, managing, and optimising advertising campaigns using Google Ads. A variety of professionals can benefit from this Google Ads Course, such as:

  • Digital Marketers
  • E-commerce Professionals
  • Public Relations Specialists
  • Social Media Managers
  • Content Creators
  • Advertising Professionals
  • Marketing Coordinators

Prerequisites of the Google Ads Certification Course

There are no formal prerequisites for this Google Ads Course.

Google Ads Certification Course Overview

Google Ads is a platform for paid advertising that operates under the Pay-Per-Click (PPC) marketing model. It is an effective method of attracting qualified traffic, or good-fit customers, to the company looking for goods and services similar to what they provide. It enables you to develop and distribute well-timed advertisements to your target market via desktop and mobile.

This Google Ads Training aims to provide delegates with the core concepts of using the Google Ads platform to promote their products as per public demand. Professionals like Digital Marketers and Marketing Managers can benefit from attending this course. The insights obtained from this course empowers these professionals to leverage Hoogle Ads for business growth.

The Knowledge Academy’s 1-day comprehensive Google Ads Course will provide delegates with the working knowledge of Google Ads to establish and manage paid search campaigns. This course will be delivered by our highly professional and skilled trainers with years of teaching experience on subjects associated with the Digital Marketing domain.

Course Objectives

  • To send a pre-populated customer ID to the Google Ads API to create an account
  • To handle background authentication tasks and establish a new campaign
  • To target a specific keyword on Google and make a bid on the keyword
  • To generate and share well-timed ads among the target audience
  • To promote the business and rank organically for a search term
  • To supply a request that retrieves a single resource instance

At the end of this Google Ads Course, delegates will be able to create strategic and successful paid search campaigns for business benefits. They will also be able to gain more clicks, impressions, and conversions by spending a minimum cost on the product advertisement.

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What’s included in this Google Ads Certification Course?

  • World-Class Training Sessions from Experienced Instructors     
  • Google Ads Certificate             
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Search Engine Marketing (SEM) Training​ Course Outline

Module 1: Introduction to Search Engine Marketing (SEM) 

  • What is Search Engine Marketing?
  • SEM Terminology
  • SEO Vs PPC

Module 2:  Search Engines and Marketing 

  • What are Search Engines? 
  • Search Engine Advertising 

Module 3:  Introduction to Keywords

  • Keywords Working
  • Keyword Matching Types
  • Keyword Research
  • Negative Keywords

Module 4: Introduction to Quality Score

  • What is Quality Score?
  • Factors Influencing Quality Score
  • Improving Quality Score

Module 5: Exploring Search Engine Optimisation

  • Search Engines 
  • Working of SEO 
  • On-Page and Off-Page SEO
  • Link Building 
  • Improving SEO 

Module 6: SEM and Other Marketing Types

  • SEM and Social Media Marketing 
  • SEM and Email Marketing 

Module 7: Setting Search Engine Marketing Strategy

  • Steps to Set Up Search Engine Marketing Strategy
    • Establish a Plan
    • Highlighting Goals
    • Determining Available and Necessary Resources
    • Analysing Market and Competitors
    • Choosing Media and Tools

Module 8: Analysing SEM Strategy Efficiency

  • Analyse Visits 
  • Analyse Click-through Rate 
  • Analyse Number of Conversions 
  • Analyse ROI 

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Who should attend this Search Engine Marketing (SEM) Training Course?

The Search Engine Marketing (SEM) Training Course is designed for professionals who want to learn how to effectively use search engine marketing techniques, including paid advertising (PPC), to promote products, services, and brands through search engines like Google. A variety of professionals can benefit from this course, such as:

  • Advertising Professionals
  • E-commerce Professionals
  • Digital Marketers
  • Marketing Consultants
  • Public Relations Specialists
  • Social Media Managers
  • Marketing Managers

Prerequisites of the Search Engine Marketing (SEM) Training Course

There are no formal prerequisites for this Search Engine Marketing (SEM) Training Course.

Search Engine Marketing (SEM) Training Course Overview

Search Engine Marketing (SEM) is a Digital Marketing strategy used to increase a website's visibility in Search Engine results pages. It encompasses both organic search techniques and paid advertising campaigns, helping businesses achieve prominence in online searches

In this Search Engine Marketing (SEM) Training, delegates will learn about search engines, search engine market share, and search engine advertising. Delegates will get an understanding of how keywords work, and also about bidding. In addition, they will gain knowledge of the quality score and various factors influencing the quality score.

This 1-day training by The knowledge Academy is suitable for anyone wanting to enhance their online presence. Whether you are a Digital Marketing Manager, SEO Specialist, PPC Executive, Content Strategist, E-commerce Manager, or Marketing Consultant, our Digital Marketing Courses have got you covered. Delegates will learn to create campaigns, ads, and set up conversion tracking in AdWords accounts.

Course Objectives

  • To introduce the foundational principles of effective SEM strategies
  • To cultivate expertise in creating and optimising PPC campaigns
  • To understand keyword research, selection, and bidding processes
  • To analyse campaign metrics for ongoing refinement and ROI maximisation
  • To explore advanced techniques for ad targeting and audience segmentation

By the end of this training, delegates will be familiar with on-page and off-page SEO and will be able to set up effective SEM strategies and analyse its efficiency with ease.

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What’s included in this Search Engine Marketing (SEM) Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Search Engine Marketing (SEM) Certificate             
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Landing Page Optimisation Training​ Course Outline

Module 1: Introduction to Landing Page Optimisation?

  • What is Landing Page?
  • What is an Ideal Landing Page Optimisation Process?
  • How to Get Started with Landing Page Optimisation?
  • Landing Page Optimisation Tools

Module 2: Landing Page Optimisation Practices

  • Focus on Your CTAs
  • Leverage Testimonials
  • Perform an SEO (Search Engine Optimisation) Audit
  • Improve the ‘Above the Fold’ Part of Your Webpage
  • Invoke FOMO
  • Set Up Customer Support

Module 3: SEO Optimisation

  • What is Search Engine Optimisation?
  • SEO Landing Pages
  • How to Create an SEO Landing Page?

Module 4: Overview of A/B Testing

  • What is A/B Testing and How Does it Work?
  • How to Decide What to Test?
  • A/B Testing Ideas
  • How do You Perform an A/B Test in Leadpages?

Module 5: Drive Traffic to Page

  • Free Traffic Vs Quality Traffic
  • Free Ways to Increase Website Traffic from Google
  • H​ow to Drive Traffic to Your Landing Page?
  • Different Ways to Drive Traffic to a Landing Page

 

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Who should attend this Landing Page Optimisation Training Course?

This Landing Page Optimisation Course is suitable for a wide range of individuals looking to enhance their web development and content creation skills. This course can benefit a wide range of professionals, including: 

  • Digital Marketers 
  • E-commerce Managers 
  • Web Designers and Developers 
  • Entrepreneurs and Business Owners 
  • Online Advertising Specialists 
  • Marketing Managers 
  • Conversion Rate Optimisation (CRO) Specialists 

Prerequisites of the Landing Page Optimisation Training Course 

There are no formal prerequisites for this Landing Page Optimisation Course.

Landing Page Optimisation Training​ Course Overview

The landing page is a web page that a visitor can arrive at or ‘land’ on. It is designed with a single focussed objective in mind to limit the options available for visitors. In simple words, the landing page is a standalone web page designed to get visitors to take one of the following specific actions:

  • Register
  • Submit data
  • Make a purchase
  • Subscribe to newsletter or blog
  • Click through to another page

The Knowledge Academy’s Landing Page Optimisation Training is designed to equip delegates with the knowledge of how to optimise the landing page. Delegates will learn about elements of landing page and landing page optimisation tools. The course will provide knowledge of the best practices to be considered while creating a landing page as a well designed and optimised landing page can increase rates significantly.

During this 1-day course, delegates will gain a comprehensive knowledge of SEO optimisation and A/B testing. Learning how to drive traffic to the landing page is an essential topic to be covered in this course. Delegates will get an understanding of common mistakes that must be avoided to increase the conversion rates. After attending this course, delegates will be able to design a high converting landing page.

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What’s included in this Landing Page Optimisation Training Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Landing Page Optimisation Training Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Lead Generation Training Course Outline

Module 1: Introduction to Lead Generation

  • What is Lead Generation?
  • Need for Lead Generation
  • Lead Funnel
  • Mapping Lead Generation to Funnel
  • Building a Robust Lead Generation Plan

Module 2: Mechanics of Lead Generation

  • Landing Pages
  • Lead Capture Form
  • Offer
  • Call to Action

Module 3: Lead Generation Methods

  • Outbound Lead Generation
  • Inbound Lead Generation
  • Statistics on Inbound Vs Outbound Marketing

Module 4: Exploring Lead Generation Trends

  • Lead Generation Trends
  • Inbound Lead Generation Trends
  • Inbound Lead Generation Challenges

Module 5: Content Marketing

  • Challenges
  • Optimising Content Marketing for Lead Generation

Module 6: Search Engine and Website Optimisation

  • Challenges for Search Engine Optimisation
  • Optimising Search Engine for Lead Generation
  • Challenges for Website Optimisation
  • Optimising Website Optimisation for Lead Generation

Module 7: Social Media and Email Marketing

  • Challenges for Social Media 
  • Optimising Social Media Marketing for Lead Generation
  • Challenges for Email Marketing
  • Optimising Email Marketing for Lead Generation

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Who should attend this Lead Generation Course?

This Lead Generation Course is ideal for professionals who wish to enhance their skills and knowledge in generating leads effectively. This course can benefit a wide range of professionals, including:

  • Digital Marketers
  • Sales Managers
  • Entrepreneurs
  • Marketing Managers
  • Advertising Professionals
  • Customer Relationship Managers
  • E-commerce Managers

Prerequisites of the Lead Generation Course

There are no formal prerequisites for this Lead Generation Course.

Lead Generation Course Overview

Lead generation is a critical aspect of modern marketing strategies, playing a pivotal role in the success of businesses across industries. In today's highly competitive digital landscape, the ability to generate high-quality leads is indispensable. This course is designed to equip professionals with the essential skills and knowledge needed to excel in the ever-evolving field of Digital Marketing.

Proficiency in Lead Generation is paramount for professionals seeking to thrive in the realm of Digital Marketing. This Lead Generation Course is especially beneficial for Marketing Professionals, Entrepreneurs, and anyone interested in enhancing their Digital Marketing skills. Delegates will gain insights into the latest Digital Marketing techniques and tools essential for successful lead acquisition.

The 1-day Lead Generation Course by The Knowledge Academy empowers delegates with practical knowledge and strategies to boost lead generation efforts. Through hands-on exercises and real-world case studies, delegates will develop the skills needed to create effective Lead Generation campaigns and drive business growth.

Course Objectives

  • To understand the fundamentals of Lead Generation in Digital Marketing
  • To explore advanced Lead Generation strategies and tactics
  • To learn to leverage Digital Marketing channels for lead acquisition
  • To create compelling lead magnets and landing pages
  • To analyse data and optimise Lead Generation campaigns
  • To enhance skills in creating and executing lead generation campaigns

After completing this Lead Generation Course, delegates will be well-prepared to excel in the competitive landscape of Digital Marketing. They will gain the skills and knowledge needed to generate high-quality leads and pave the way for high-paying jobs.

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What’s included in this Lead Generation Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Lead Generation Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Facebook Ads Course Outline

Module 1: Introduction to Facebook Ads

  • What are Facebook Ads?
  • Create a Facebook Ads
  • Advertising from Your Page
  • Advertising Features Created from Page
  • Ways to Promote Business
  • Prevent Page Ads from Appearing on Instagram

Module 2: Overview of Promoting Post

  • Posting Posts
  • Editing Postings
  • Why is Post Type Not Supported?

Module 3: Setting a Budget

  • Working on Advertising Billing on Facebook
  • Daily Budgets
  • Campaign Budgets

Module 4: Pay for Ads

  • Manage Payment Methods
  • View and Download Receipts
  • Transfer Billing Limits

Module 5: Advance Concepts

  • Using Text in Ad Images
  • Ad Review
  • Link Instagram Account to Facebook Page
  • Open a Conversation in Messenger from the Facebook Page
  • Display System: Placements
  • Pixel Facebooks

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Who should attend this Facebook Ads Course?

The Facebook Ads Course is designed for individuals and businesses seeking to enhance their proficiency in leveraging Facebook's advertising platform. This course can benefit a wide range of professionals, including:

  • Digital Marketers
  • Entrepreneurs
  • Marketing Managers
  • Advertising Professionals
  • Business Owners
  • E-commerce Professionals
  • Freelancers and Consultants

Prerequisites of the Facebook Ads Course

There are no formal prerequisites for this Facebook Ads Course.

Facebook Ads Course Overview

Facebook Ads have become an essential tool for businesses aiming to reach targeted audiences with precision. Facebook Ads Course introduces the fundamentals of Facebook advertising, covering critical concepts like audience targeting, ad formats, and campaign optimisation. By mastering these techniques, businesses can enhance their online presence and drive better results.

Understanding Facebook Ads is crucial for Digital Marketers, Entrepreneurs, and E-commerce Professionals who wish to stay competitive in the digital age. Mastering this platform enables professionals to leverage social media's vast reach, ensuring their brand's message resonates with the right audience at the right time.

This 1-day training by The Knowledge Academy equips delegates with practical skills to effectively create, manage, and optimise Facebook ad campaigns. Through hands-on exercises and expert guidance, delegates will gain the confidence to utilise Facebook Ads to maximise their return on investment and achieve their marketing goals.

Course Objectives

  • To understand the fundamentals of Facebook advertising
  • To identify the key components of successful ad campaigns
  • To master audience targeting techniques on Facebook
  • To explore various ad formats and their best use cases
  • To learn how to optimise campaigns for better performance
  • To gain practical experience in managing Facebook Ads

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What’s included in this Facebook Ads Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Facebook Ads Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Copywriting Course Outline

Module 1: Introduction to Copywriting

  • What is Copywriting?
  • Importance of Copywriting
  • Define Copywriter
  • How to Become a Copywriter?

Module 2: Customer-Focused Copy

  • Reddit Threads
  • Amazon Reviews
  • Customer Surveys
  • Customer Interviews
  • Social Media

Module 3: Pro Copywriting Strategies

  • Slippery Slide
  • AIDA Formula
  • Benefits > Features
  • CTAs
  • Social Proof
  • Solving Social Proof Paradox
  • Unique Selling Proposition (USP)
  • Sense of Urgency

Module 4: Writing Amazing Headlines

  • Be Specific
  • Using Numbers
  • Strong Emotions
  • Using FOMO
  • Answering WIIFM

Module 5: Mastering the Lead

  • Starting with a Hook
  • Using Mini-Stories
  • Complementing the Headline
  • 8 Lines or Less

Module 6: Writing Compelling Copy

  • Write as You Talk
  • Short Sentences
  • Active Voice
  • No Big Words
  • Writing for Skimmers

Module 7: Copywriting Tips and Tricks

  • Email Newsletters
  • Landing Pages
  • Blog Posts
  • Sales Letters

Module 8: Advanced Copywriting Strategies

  • Using Crooked Numbers
  • Sellin’ Ain’t Tellin’
  • Using Clear Button Copy
  • Create Mental Movies
  • Reducing Price Objections
  • Making Effective Testimonials

 

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Who should attend this Copywriting Course?

The Copywriting Training Courses designed for individuals seeking to enhance their writing skills specifically in the field of Copywriting. This course can benefit a wide range of professionals, including:

  • Copywriters
  • Digital Marketers
  • Entrepreneurs
  • Marketing Managers
  • Advertising Professionals
  • Communication Managers
  • E-commerce Professionals
  • Sales Representatives

Prerequisites of the Copywriting Course

There are no formal prerequisites for this Copywriting Course.

Copywriting Course Overview

Copywriting is the art of crafting persuasive and compelling text to drive sales, engage readers, and build brand presence. In today’s digital age, the ability to write effective copies is invaluable across various media platforms, including websites, social media, and email marketing. This course offers essential skills to enhance your communication and marketing efforts.

Proficiency in Copywriting is crucial for marketers, content creators, business owners, and anyone involved in brand communication. Mastering Copywriting can significantly improve engagement rates and conversion rates, making it a key skill for professional success. Professionals looking to enhance their persuasive writing skills and boost their career should consider this training.

This 1-day intensive training offered by The Knowledge Academy will equip delegates with practical skills and techniques to create impactful copy. Through interactive sessions and real-world examples, participants will learn to write compelling headlines, persuasive product descriptions, and engaging content that resonates with their audience. This hands-on approach ensures immediate application of learned skills.

Course Objectives

  • To understand the fundamentals of effective Copywriting
  • To learn how to craft compelling headlines and calls-to-action
  • To master the art of storytelling in marketing
  • To enhance skills in writing for different media platforms
  • To develop techniques for audience engagement and retention
  • To improve editing and proofreading skills for clarity and impact

After completing this course, delegates will receive a certification that validates their enhanced Copywriting skills. This certification is a testament to their ability to create persuasive and engaging content, making them valuable assets in any professional setting.

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What’s included in this Copywriting Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Copywriting Certificate 
  • Digital Delegate Pack 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Online Reputation Management Training Course Outline

Module 1: Overview of Online Reputation Management

  • What is Online Reputation Management?
  • Why Need to Manage Online Reputation?
  • Online Reputation Management Strategies
  • Benefits of Managing Online Reputation

Module 2: Establish a Foundation of Online Reputation Management

  • How to Set the Foundation for Successful Online Reputation Management?
  • What is a Socialising Business?

Module 3: Social Listening of Reputation Management

  • What is Social Listening?
  • What is Social Media Monitoring?
  • Benefits of Social Media Monitoring
  • Benefits of Social Listening
  • Difference Between Social Media Monitoring and Social Listening

Module 4: Respond in Online Reputation Management

  • What is Online Response Management?
  • Strategies for Perfect Online Response Management
  • How to Handle Online Reputation?

Module 5: Techniques for Big Brands 

  • How Online Reputation Management Is Different for Enterprises and Executives? 
  • Online Reputation Management Techniques for Brands
  • Online Reputation Management Tools

Module 6: Measure Your Online Reputation

  • Online Reputation Metrics You Should Track
    • Online Reviews Volume and Quality
    • Web Traffic
    • Conversion Metrics
    • Google PageRank
    • Social Reach
    • Sentiment Analysis
    • Share of Voice

 

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Who should attend this Online Reputation Management Training Course?

The Online Reputation Management Course is designed for individuals and professionals who aim to enhance their skills and knowledge in effectively managing their online presence and reputation. This course can benefit a wide range of professionals, including: 

  • Marketing Professionals 
  • Business Owners 
  • Public Relations Professionals 
  • Social Media Managers 
  • Reputation Managers 
  • Communication Professionals 
  • Customer Service Professionals 

Prerequisites of the Online Reputation Management Training Course

There are no formal prerequisites for this Online Reputation Management Course.

Online Reputation Management Training​ Course Overview

Online reputation management is the process of improving or restoring of the name or brand’s good standing. It eliminates the negative material on the internet with positive material to improve customers’ trust.

This 1-day Online Reputation Management course provides a comprehensive knowledge to monitor discussions about the brand and respond correctly to negative comments. Delegates will learn introduction, how to establish a foundation, free social media monitoring tools, deal with complaints, complaint escalation plan and build your customers into your R&D.

Delegates will be able to understand what they can do to improve online reputation management and take proactive measures to protect their reputation now and in the future.

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What’s included in this Online Reputation Management Training Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Online Reputation Management Training Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Affiliate Marketing Course Outline

Module 1: Introduction to Affiliate Marketing

  • What is Affiliate Marketing?
  • Why Affiliate Marketing is Better Than Door to Door for Sales?
  • Who’s Involved in Affiliate Marketing?
  • Benefits of Affiliate Marketing

Module 2: Mind-Sets to Affiliate Marketing Success

  • Take Advantage of Your Past Year’s Failure
  • Determine Your Passion
  • Determine Search Keywords for Your Selected Business
  • Determine Demand for Your Product and Service
  • Research Your Competition
  • Understand Your Product and Audience
  • Search Engine Marketing
  • Seek Knowledge and Embrace Change

Module 3: Affiliate Networks

  • Great News
  • Benefits of Working with an Affiliate Network
  • Who’s an Affiliate Manager?
  • What Sets Affiliate Networks Apart?
  • Questions to Consider Before Applying
  • Applying for a Network and Getting Approved
  • Follow-Up

Module 4: Free Vs Paid Traffic

  • Free Traffic
  • Paid Traffic
  • Why I Prefer Paid Over Free Traffic?

Module 5: Paid Traffic Source

  • What Sets the Traffic Sources Apart?
  • Types of Paid Traffic Sources
  • Mobile Traffic (Advertising on Cell Phones)

Module 6: Finding the Right Offers for Your Campaigns

  • Biggest Verticals in Affiliate Marketing
  • How Offers Monetise?

Module 7: Ads and Copywriting

  • Types of Ads and Examples
  • Ad Metrics and Formulas
  • Copywriting for Affiliate Marketing
  • Copywriting Tips

Module 8: Affiliate Marketing Angles

  • Choose Your Niche Blending
  • Choose and Research a Demographic
  • Brain Storm
  • Choose Your Offer
  • Populate Creatives
  • Test and Alter

Module 9: Affiliate Marketing Strategy for Beginners

  • Picking the Right Offer
  • Red Ocean Strategy and Blue Ocean Strategy
  • Find Mentors and Mastermind with Other People

Module 10: Affiliate Marketing Tools and Software

  • Introduction to Affiliate Marketing Software
  • Different Affiliate Marketing Tools and Software

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Who should attend this Affiliate Marketing Course? 

This Affiliate Marketing Training Course is designed for individuals who are keen to excel in the world of Affiliate Marketing. It's ideal for Digital Marketers seeking to expand their monetisation channels and Bloggers or Content Creators eager to maximise their online revenue. This Digital Marketing Training can benefit a wide range of professionals, including:

  • Marketing Professionals
  • E-Commerce Store Owners
  • Business Owners
  • Affiliate Managers
  • Network Marketers
  • SEO Specialists
  • Bloggers and Content Creators

Prerequisites of the Affiliate Marketing Course

There are no formal prerequisites for attending this Affiliate Marketing Course.

Affiliate Marketing Course Overview

Affiliate Marketing is a strategic approach where businesses reward individuals or other businesses (affiliates) for driving traffic or sales through their marketing efforts. As a cornerstone of Digital Marketing, Affiliate Marketing is highly valued for its ability to reach broader audiences and generate significant revenue with relatively low costs. Mastering Affiliate Marketing enables businesses to grow exponentially through collaborative partnerships, while affiliates can earn lucrative commissions by promoting products and services.

Proficiency in Affiliate Marketing is crucial for digital marketers, business owners, entrepreneurs, and influencers who seek to maximise their online presence and revenue potential. Professionals in advertising, content creation, and e-commerce will benefit significantly from mastering Affiliate Marketing, as it provides a scalable method to enhance brand visibility and profitability. By understanding and leveraging Affiliate Marketing, these professionals can stay competitive in the rapidly evolving digital landscape.

This comprehensive 1-day training course provided by The Knowledge Academy offers delegates in-depth insights into the world of affiliate marketing. Participants will gain practical skills to create, manage, and optimise affiliate programs. The course covers essential topics such as selecting the right affiliate partners, developing effective promotional strategies, and using analytics to track and improve performance.

Course Objectives

  • To understand the fundamentals of Affiliate Marketing
  • To learn how to set up and manage an affiliate programme
  • To identify and select suitable affiliate partners
  • To implement best practices for compliance and transparency
  • To explore advanced techniques for scaling affiliate efforts
  • To integrate Affiliate Marketing with other digital strategies

Upon completing the course, participants will receive a certification in Affiliate Marketing. This credential signifies their expertise and knowledge in the field, providing a valuable addition to their professional portfolio. The certification enhances career opportunities by demonstrating a commitment to mastering Affiliate Marketing strategies, which are essential for success in the Digital Marketing domain.

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What’s included in this Affiliate Marketing Course? 

  • World-Class Training Sessions from Experienced Instructors    
  • Affiliate Marketing Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

LinkedIn Marketing Course​ Outline

Module 1: Getting Started with LinkedIn  

  • Optimising Profile and Build Network
    • Profile Headline
    • Branded Background Image
    • Job Experience with Descriptions
    • Education
    • Skills and Endorsements
    • Interests
    • Make Connections
    • Be Active in Groups
    • Use Career Advice
  • Set Objectives
  • Maximise LinkedIn Presence

Module 2: LinkedIn Company Strategy

  • Creating a Company’s Business Page
  • Strategies to Optimise the Company Page

Module 3: LinkedIn Campaign Strategy

  • Key Considerations for an Awareness Campaign
  • Key Considerations for a Consideration Campaign

Module 4: Targeting and Audiences

  • Building Audiences on LinkedIn
  • Rules Around Native Audiences
  • Data-Driven Marketing on LinkedIn

Module 5: Campaign Execution and Delivery

  • Conversion Tracking
  • Lead Gen Forms
  • Media Budget Planning 

Module 6: Content Strategies

  • Creating Content for LinkedIn Articles
  • Creating Engaging Content for Company Pages
    • Adding Images
    • Optimising for Search
    • Sharing Engaging Content
    • Tracking Your Progress
    • Setting Engagement Targets
    • Sponsoring Your Content
    • Building Your Employer Brand with Career Pages
  • Creating Actionable Ads

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Who should attend this LinkedIn Marketing Course?

The LinkedIn Marketing Training is tailored for individuals and professionals who want to enhance their skills and leverage the power of LinkedIn for effective marketing. This course can benefit a wide range of professionals, including: 

  • Marketing Professionals 
  • Business Owners 
  • Entrepreneurs 
  • Sales Representatives 
  • Freelancers and Consultants 
  • HR and Recruitment Professionals 
  • Marketing Analysts 

Prerequisites of the LinkedIn Marketing Course

There are no formal prerequisites for this LinkedIn Marketing Training.

LinkedIn Marketing Course Overview

In today's digital age, LinkedIn stands out as the premier platform for professional networking, brand-building, and B2B marketing. The LinkedIn Marketing Course delves deep into harnessing the true power of this platform, helping individuals and organisations effectively reach their target audience and achieve their marketing objectives.

Proficiency in LinkedIn Marketing is becoming increasingly vital, especially for businesses looking to expand their professional network, drive B2B leads, or recruit top talent. Professionals, particularly Digital Marketing Managers, Brand Strategists, HR Managers, Business Development Executives, and Entrepreneurs, should consider mastering this platform as an essential component of their Digital Marketing toolkit.

This 1-day training course by The Knowledge Academy provides delegates with comprehensive insights into LinkedIn's unique features, algorithms, and best practices. Our experienced instructors will help delegates to gain hands-on experience, allowing them to craft compelling content, engage effectively with their audience, and optimise their LinkedIn strategies.

Course Objectives

  • To unveil the unique dynamics of LinkedIn's professional network
  • To enhance personal and brand profiles for optimal visibility and engagement
  • To navigate LinkedIn's advertising tools for targeted B2B campaigns
  • To employ best practices for content creation and thought leadership on the platform
  • To decipher LinkedIn analytics for refined marketing strategies and ROI

By the end of this training course, delegates will be proficient in crafting effective LinkedIn campaign strategies, conversion tracking, media budget planning, and creating actionable ads.

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What’s included in this LinkedIn Marketing Course? 

  • World-Class Training Sessions from Experienced Instructors    
  • LinkedIn Marketing Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Campaign Planning Training Course Outline

Module 1: Fundamentals

  • Introduction to Campaign
  • Campaign Planning and its Benefits
  • Understanding What You are Promoting
  • Product’s Position in Market Place
  • Online and Offline Campaigns

Module 2: Objectives and Goals

  • SMART Objectives
  • How to Measure the Targets You Set?
  • Different Stages for Achieving Goals

Module 3: Target Audience

  • Defining Your Audience
  • Profiling and Segmentation Tools
  • Building Campaign Plan

Module 4: How to Attract Interest?

  • Fulfil Features and Advantages to Demands and Requirements
  • Writing a Plan That Works
  • How to Work Within a Budget?
  • Allocating Costs to Each Resource
  • Expecting Results and Payback

Module 5: Creating and Measuring Project Plan

  • Planning Templates
  • Requirement of Enabling
  • Analysing
  • Setting Appropriate Targets for Each Part of Your Campaign

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Who should attend this Campaign Planning Training Course?

The Campaign Planning Course is designed for individuals who are looking to enhance their skills and knowledge in the field of Campaign Planning and execution. This course can benefit a wide range of professionals, including: 

  • Marketing Professionals
  • Advertising and Public Relations Professionals
  • Business Owners
  • Communication Specialists
  • Digital Marketers
  • Brand Managers
  • Public Affairs Professionals

Prerequisites of the Campaign Planning Training Course

There are no formal prerequisites for this Campaign Planning Course.

Campaign Planning Training Course Overview

Campaign Planning is a critical component of marketing strategy, involving the development and execution of campaigns that drive brand awareness, engagement, and conversions. Effective campaign planning ensures that marketing efforts are strategically aligned with business goals and optimises resource allocation for maximum impact.

Understanding Campaign Planning is essential for Marketing Professionals, Project Managers, and Business Leaders who aim to create cohesive and successful marketing initiatives. Mastery of this subject enables professionals to design, implement, and evaluate campaigns that achieve desired outcomes and enhance overall marketing effectiveness.

This 1-day training by the Knowledge Academy will provide delegates with practical tools and techniques to plan, execute, and analyse marketing campaigns effectively. Delegates will gain insights into best practices for campaign development and management, enhancing their ability to deliver successful marketing strategies.

Course Objectives

  • To learn the fundamental principles of Campaign Planning and strategy development.
  • To develop skills in setting campaign objectives and defining target audiences.
  • To understand how to create and manage campaign budgets and resources.
  • To implement effective campaign execution and monitor performance metrics.
  • To evaluate campaign results and apply insights for continuous improvement.
  • To utilise tools and techniques for optimising campaign outcomes and ROI.

Upon completion of this course, delegates will be adept at designing and managing impactful marketing campaigns. They will be equipped with the knowledge to optimise their campaign strategies and achieve better results for their organisations.

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What’s included in this Campaign Planning Training Course? 

  • World-Class Training Sessions from Experienced Instructors    
  • Campaign Planning Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Customer Acquisition Masterclass​ Outline

Module 1: Fundamentals

  • Introduction to Customer Acquisition
  • Decision-Making Process
  • How People and Companies Buy?
  • Effect of Technology: Buying and Selling a Process

Module 2: Finding and Acquiring Right Customers

  • Techniques of Market Search
  • Marketing
    • Analysis
    • Segmentation
    • Profiling
    • Personas
  • Difference Between Volume and Value
  • Prospect Pool

Module 3: Setting Objectives

  • SMART Objectives
  • Developing KPIs
  • Conversion of Rates Via Sales Cycle

Module 4: Building an Acquisition Strategy

  • Describing the Target Audience
  • Defining the Value Statements for the Audience
  • Communicating by the Journey from Prospect to Customer
  • Predicting Response and Results

Module 5: Creating an Acquisition Communication Plan

  • Evaluation and Selection of Media
  • Develop an Effective Online and Offline Strategy Using Media
  • Benefits of Multimedia Integration

Module 6: Creative Long-Term Acquisition Marketing Strategies

  • Measuring the Efficiency of Campaigns
  • Focus on Customer Requirements
  • Testing and Evolution’s Role
  • Measure Campaign Effectiveness Using Web Analytics

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Who should attend this Customer Acquisition Training?

The Customer Acquisition Training is tailored for individuals and businesses seeking to enhance their skills and strategies in acquiring new customers. This Customer Acquisition course can benefit a wide range of professionals, including:

  • Marketing Professionals
  • Business Owners
  • Entrepreneurs
  • Product Managers
  • Digital Marketers
  • E-Commerce Professionals
  • Public Affairs Professionals

Prerequisites of the Customer Acquisition Training

There are no formal prerequisites for this Customer Acquisition Training.

Customer Acquisition Training Overview

Customer Acquisition stands at the heart of every business's growth strategy, embodying the process of attracting and obtaining new consumers. Central to the lifecycle of businesses, it encompasses the strategies and practices aimed at influencing potential customers to patronise a company's products or services.

The cost and efficacy of acquiring new customers directly impacts a business's profitability and sustainability. Understanding Customer Acquisition allows companies to estimate the financial value each consumer brings, an essential metric that shapes marketing budgets, business strategies, and overall direction. Mastery of this subject is paramount for professionals such as marketers, sales executives, business strategists, and startup founders, all of whom play a pivotal role in expanding a company's customer base and revenue streams.

This 1-day Customer Acquisition Training is meticulously crafted to instil delegates with a profound understanding of Customer Acquisition's core principles and advantages. Delegates will delve into the profound impact of technology on consumer behaviours and decision-making processes in modern buying or selling scenarios.

Course Objectives:

  • To equip delegates with cutting-edge strategies for effective customer targeting and outreach
  • To develop proficiency in utilising digital platforms for maximised customer engagement
  • To instil a data-driven approach for analysing and optimising acquisition campaigns
  • To enhance skills for building long-term customer relationships and ensuring retention
  • To provide insights into measuring and evaluating the success metrics of acquisition strategies

After completing this Customer Acquisition Training, delegates will be well-equipped to navigate the ever-evolving domain of Digital Marketing. They will possess the skills needed to design and execute successful customer acquisition campaigns, ultimately driving business growth and revenue.

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What’s included in this Customer Acquisition Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Customer Acquisition Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Customer Insight Training Course Outline

Module 1: Insight and What is Its Relationship with Business Success?

  • Origin of Marketing
  • Effect of Digital on Data
  • Effect of Digital on Marketing Decisions
  • Relationship Between Knowledge Management and Insight 

Module 2: What Customer Insight Includes?

  • Explored Number of Users and Customers and Their Value
  • What Product They Use?
  • Where Do They Come from? 
  • What are the Factors of Cause?
  • Number of Times They Come into Contact with You? 
  • Number of Interactions with You? 

Module 3: Developing Customer Insight

  • Main Sources of Offline Insight - CRM, Brand, Product, Channel Analytics, Research
  • Sources of Online Insight - Web and App Data and Its Analysis; Social Insight
  • Insight from Partnerships - Distributors, Aggregators and Affiliates
  • How Analysis Turns Data into Insight?
  • Integrating Multichannel Data to Produce a Picture of Multichannel Journeys

Module 4: Applications of Customer Insight

  • Planning
  • Managing and Optimising the Online/Offline Marketing Mix
  • Using Insight for Testing
  • Creative Techniques to Gain Customer Insight

Module 5: Planning and Managing Your Insight Capability and Activity

  • Stages of Development of Insight - A Maturity Model
  • Diffusion Cycle for Analytical and Insight Innovations
  • Prioritising the Development of Insight
  • Developing a Feasible, Cost-Effective, Innovative, Future-Proof Competitive Plan
  • Processes for Managing Customer Insight - Day to Day and Strategic
  • Governance and Data Quality Management

Module 6: Technology

  • Main Types of Solution in Data Management and Analytics
  • Integrating Solutions
  • Outsourcing
  • Case Study

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Who should attend this Customer Insight Training Course?

The Customer Insight Course is ideal for individuals and professionals looking to deepen their understanding of customer behaviour and preferences. This course can benefit a wide range of professionals, including:

  • Marketing Managers
  • Business Analysts
  • Product Developers
  • Customer Service Representatives
  • Sales Managers
  • Market Researchers
  • Data Analysts

Prerequisites of the Customer Insight Training Course

There are no formal prerequisites for this Customer Insight Course.

Customer Insight Training Course Overview

Understanding customer insights is crucial for businesses aiming to tailor their strategies and improve their offerings based on customer needs and behaviours. Customer insights involve analysing data to uncover trends, preferences, and motivations that drive customer decisions, making it essential for crafting effective marketing and business strategies.

Professionals such as Marketing Managers, Data Analysts, and Customer Experience Specialists should master customer insight techniques to enhance their decision-making processes and drive customer-centric strategies. Mastery of these skills enables organisations to better align their products and services with market demands.

This 1-day training by the Knowledge Academy will provide delegates with practical skills to analyse customer data effectively, interpret insights, and apply them to improve business outcomes. Delegates will learn how to leverage insights to make informed decisions that drive customer satisfaction and business growth.

Course Objectives

  • To understand the principles and methods of gathering customer insights
  • To analyse customer data to identify trends and patterns
  • To interpret insights to inform business and marketing strategies
  • To apply customer insights to enhance customer experiences
  • To utilise various tools and techniques for effective data analysis
  • To integrate insights into actionable plans for business improvement

Upon completion of this course, delegates will be equipped with the skills to turn customer data into actionable insights. They will be able to apply these insights to develop strategies that enhance customer satisfaction and drive business success.

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What’s included in this Customer Insight Training Course? 

  • World-Class Training Sessions from Experienced Instructors    
  • Customer Insight Masterclass Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Customer Retention Training Course Outline

Module 1: Fundamentals

  • Introduction to Customer
  • Customer Retention and ‘Loyalty’
  • Importance of Customer Retention
  • Why Retention Needs Improvement?
  • Finding New Customers Procedure

Module 2: Retention Strategy

  • Surprise Gifts and Discounts
  • Customer Surveys
  • Customer Onboarding
  • Use Gamification
  • Keep Customers Informed
  • Be Personal

Module 3: Optimise User Experience by Removing Friction in the Customer Journey

  • Analytics Review of Digital Channels
  • Customer Journey Mapping
  • Full Site and App Functional Audit
  • Techniques of Measure and Evaluate Customer Retention and Loyalty

Module 4: Data Collection

  • Importance of Data Collection
  • Use Data to Customise/Personalise Website, Contact Centre, and Retail Interactions
  • Benefits of Knowing Your Customers

Module 5: Developing Contact Strategy for Customer Retention

  • Building a Successful Contact Strategy 
  • Segment Customer Base by Value and Engagement

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Who should attend this Customer Retention Training?

The Customer Retention Training is tailored for individuals and businesses seeking to enhance their Customer Retention strategies and cultivate lasting relationships with their clientele. This course can benefit a wide range of professionals, including:

  • Marketing Professionals
  • Customer Service Representatives
  • E-commerce Managers
  • Sales Executives
  • Account Managers
  • Digital Marketing Specialists
  • CRM (Customer Relationship Management) Specialists

Prerequisites of the Customer Retention Training

There are no formal prerequisites for this Customer Retention Course.

Customer Retention Training Course Overview

In an increasingly competitive marketplace, the art and science of Customer Retention has proved helpful to many professionals in the Digital Marketing domain. While attracting new customers is vital, retaining existing ones ensures sustainable growth, brand loyalty, and consistent revenue streams. Customer Retention strategies not only help maintain a solid customer base but also strengthen brand reputation and foster lasting relationships.

Proficiency in Customer Retention is indispensable for businesses aiming for long-term success. Acquiring a new customer can cost up to five times more than retaining an existing one, emphasising the economic advantage of retention strategies. Professionals in roles such as Customer Service, Marketing, Sales, and Brand Management, as well as Business Owners and Entrepreneurs, should prioritise mastering customer retention.

This 1-day Customer Retention Training by The Knowledge Academy is meticulously curated to provide delegates with actionable insights and practical tools to elevate their retention strategies. During this training, delegates will be introduced to proven methodologies, case studies, and interactive exercises to deepen their understanding of customer behaviour, loyalty scheme, and feedback mechanisms.

Course Objectives

  • To equip delegates with proven strategies to boost customer loyalty
  • To understand key metrics and indicators for measuring retention success
  • To explore the role of effective communication in retaining clients
  • To analyse case studies for real-world retention insights and best practices
  • To master tools and platforms enhancing post-purchase customer engagement
  • To understand customer behaviour, loyalty scheme, and feedback mechanisms

After completing the Customer Retention Training, delegates will be equipped with the expertise to excel in Digital Marketing. They will possess the knowledge and tools to drive customer loyalty, optimise marketing efforts, and increase ROI. This course is a steppingstone to achieving a Digital Marketing Certification and advancing one's career in this dynamic field.

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What’s included in this Customer Retention Training Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Customer Retention Training Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Data Analytics for Marketing Professional Course Outline

Module 1: Fundamentals

  • Introduction to Data Analysis
  • Who is Customer?
  • What is the Significance of Data and Analytical Teams in an Organisation?

Module 2: Consumer Behaviour and Marketing Strategy

  • Principles of Consumer Behaviour
  • Introduction to Consumer Behaviour on the Basis for Marketing Strategy
  • Overview of Marketing Strategy

Module 3: Get to Know Data

  • Data Mining Methods
    • Variable Types
    • Frequency Table
    • Descriptive Statistics
  • Steps to Make a Frequency Table
  • Descriptive Statistics
  • Steps to Descriptive Statistics Analysis

Module 4: Modelling Techniques

  • What is Predictive Modelling Using Regression?
  • How to Create Scorecards?
  • Significance of Predictive Modelling in Campaign Performance
  • How to Use Predictive Models?

Module 5: Segmentation Methods and Techniques

  • What are Segments?
  • Description Between Descriptive and Predictive
  • Introduction to Cluster Analysis to Create Segments

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Who should attend this Data Analytics for Marketing Professional Course?

The Data Analytics for Marketing Professional Course is designed for individuals in the field of marketing who are looking to enhance their analytical skills and leverage data-driven insights to make informed decisions. This course can benefit a wide range of professionals, including: 

  • Marketing Analysts 
  • Digital Marketers 
  • Marketing Managers 
  • Brand Managers 
  • Advertising Professionals 
  • Market Researchers 
  • Sales and Business Development Professionals 

Prerequisites of the Data Analytics for Marketing Professional Course

There are no formal prerequisites for this Data Analytics for Marketing Professional Course.

Data Analytics for Marketing Professional Course Overview

Data analysis of marketing is a methodology in which the business can consider all the market knowledge to come up with a marketing strategy. For every business, it is an essential activity. It also explains how effectively one can make use of the latest marketing techniques in the business. It shows previous success and results. One needs to know that when they are an investor or an entrepreneur.

In this 1-day training, delegates will gain knowledge of the basic concepts of data analysis for marketing and its importance. Delegates will understand the principles of consumer behaviour. Delegates will also attain the experience of data mining methods.

This training will cover various concepts, such as:

  • What is the significance of data and analytical teams in an organisation?
  • Consumer behaviour and marketing strategy
  • Methods of data mining
  • Evaluating the impact of essential marketing variables
  • Various modelling and segmentation methods

At the end of this training, delegates will also understand the difference between descriptive and predictive modelling. In addition, they will also understand how to utilise the predictive models and cluster analysis.

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What’s included in this Data Analytics for Marketing Professional Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Data Analytics for Marketing Professional Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Data-Driven Marketing Masterclass​ Outline

Module 1: Fundamentals

  • Introduction to Data-Driven for Marketing
  • Data-Driven Marketing Strategy
  • Essential Marketing Metrics
  • Leaders Vs Laggards

Module 2: Overcoming the Five Obstacles to Data-Driven Marketing

  • Focus on Collecting the Right Data and Create Momentum
  • Conduct Small Experiments
  • Strategies for Obtaining Customer Data
  • Resources and Tools
  • Create a Data-Driven Marketing Culture

Module 3: Marketing Metrics

  • Linking Marketing Activities to Metrics
  • Balanced Scorecard for Marketing
  • Facing the B2B Measurement Challenge

Module 4: Essential Nonfinancial Metrics

  • Brand Awareness
  • Test-Drive
  • Churn
  • CSAT
  • Take Rate

Module 5: Essential Financial Metrics

  • Profit
  • Net Present Value (NPV)
  • Internal Rate of Return (IRR)
  • Payback Period
  • Return on Marketing Investment (ROMI) Framework for Management Decisions

Module 6: Customer Lifetime Value

  • Introduction to Customer Lifetime Value
  • Value-Based Marketing
  • Balancing Short and Long-Term Customer Profitability
  • Customer Life Cycle Management

Module 7: From Clicks to Value with Internet Marketing Metrics

  • CPS Vs CPM: Optimising Metric
  • Optimising Sponsored Search
  • Bounce Rate Changing the Internet Search Marketing Game
  • Beyond SEM: Internet Display Advertising Impact
  • Hypertargeting Display Advertising in Social Media
  • Word of Mouth (WOM) Social Media Marketing Engagement

Module 8: Infrastructure for Data-Driven Marketing

  • Which Data Really Need?
  • Need to Build a Ranch House or Empire State Building Infrastructure
  • Requirement Complexity

Module 9: Marketing Budgets, Technology, and Core Processes

  • Marketing Campaign Management
  • Marketing Processes, Technology, and the Link to Firm Performance
  • B2B Vs B2C Investment Portfolio Mixes
  • Overcoming the Barriers to Professionalising Marketing Processes
  • Upgrading the Marketing Campaign Management (MCM) Processes

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Who should attend this Data-Driven Marketing Course?

This Data-Driven Marketing Course is designed for Marketing Professionals, Analysts, and Managers who are seeking to enhance their understanding and skills in leveraging data for strategic marketing decisions. This course can benefit a wide range of professionals, including:

  • Marketing Professionals
  • Marketing Analysts
  • Marketing Managers
  • Data Analysts
  • Digital Marketing Specialists
  • UX/UI Designers
  • Brand Managers

Prerequisites of the Data-Driven Marketing Course

There are no formal prerequisites for this Data-Driven Marketing Training Course.

Data-Driven Marketing Masterclass Overview

Data-Driven Marketing represents a paradigm shift in the digital advertising landscape, harnessing the power of customer data to achieve precise and efficient media purchasing and tailored messaging. It stands at the forefront of digital advertising advancements, riding the waves of burgeoning marketing data quality, technological innovation, and automation.

Gaining proficiency in Data-Driven Marketing is paramount for professionals aiming to keep pace with the dynamic realm of digital advertising. This approach, particularly eminent in programmatic buying, employs machine learning and algorithms to remove the uncertainties inherent in traditional media planning and buying.

The Knowledge Academy’s 1-day comprehensive course on Data-Driven Marketing will empower delegates with a foundational understanding of the subject and its significance in the contemporary marketing milieu. Delegates will be introduced to key marketing metrics, both financial and non-financial, ensuring they can discern, measure, and act upon relevant data effectively.

Course Objectives:

  • To equip delegates with tools and techniques for effective data collection and analysis
  • To foster a deep understanding of how to align marketing strategies with data insights
  • To enhance proficiency in measuring, reporting, and optimising campaign performance
  • To develop skills in predicting and responding to market trends using data analytics
  • To empower attendees to leverage data for increased ROI and customer engagement

Upon completion of this Data-Driven Marketing Course, delegates will gain practical skills to harness data for targeted campaigns, enhancing their ability to reach specific audiences effectively. Additionally, they will acquire insights into optimising marketing strategies through data analysis, empowering them to make informed decisions for business success.

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What’s included in this Data-Driven Marketing Masterclass?

  • World-Class Training Sessions from Experienced Instructors    
  • Data-Driven Marketing Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Digital CRM Masterclass Outline

Module 1: Fundamentals

  • Introduction to CRM
  • Introduction to Digital Marketing
  • Definition of Digital CRM
  • Significance of Digital CRM in Business

Module 2: Strategy for E-CRM in E-mail Marketing

  • Introduction to E-mail Marketing
  • Benefits of a Successful E-CRM Strategy
  • How to Meet Customer Expectations?
  • Measurement of CRM Activities

Module 3: Appropriate E-CRM Agencies and Suppliers

  • How to Choose the Right Platform?
  • Interaction Consistency
  • Deep Dive-Moments that Matter

Module 4: Customer Identity and Data Management

  • Primary Purpose of Customer Identity Management
  • Data-Driven Decision-Making

Module 5: Customer Value Management

  • Introduction
  • Customer Lifetime Value
  • Customer Referral Value
  • Customer Influencer Value
  • Customer Knowledge Value
  • Balancing the Right Amount of Interaction

Module 6: CRM Operating Model

  • Introduction
  • Customer-Centric Processes
  • Master Data Management and Governance
  • Technology

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Who should attend this Digital CRM Masterclass? 

The Digital CRM Masterclass is designed for professionals and individuals who are seeking to enhance their understanding and skills in the realm of Customer Relationship Management (CRM). This course can benefit a wide range of professionals, including: 

  • Marketing Professionals 
  • Sales Representatives 
  • Customer Service Experts 
  • Business Owners and Entrepreneurs 
  • Digital Strategists 
  • Data Analysts 
  • Marketing Managers 

Prerequisites of the Digital CRM Masterclass 

There are no formal prerequisites for this Digital CRM Masterclass.

Digital CRM Masterclass​ Overview

Customer Relationship Management (CRM) has long been at the heart of business success. However, as the digital age advances, so does the complexity and potential of CRM. The Digital CRM Masterclass by The Knowledge Academy delves deep into the nuances of leveraging CRM in a digital-first world, ensuring businesses can effectively manage customer interactions across diverse online platforms.

In today's interconnected world, understanding the intricacies of Digital CRM is not just a luxury but a necessity. It plays a pivotal role in tailoring customer experiences, ensuring loyalty, and driving revenue. Professionals such as Digital Marketing Managers, Customer Relations Executives, E-commerce Specialists, and Business Strategists should aim to master digital CRM to ensure they're harnessing its full potential and offering unparalleled customer service.

All our Digital Marketing Courses, including this intensive 1-day masterclass, will equip delegates with the insights, tools, and best practices essential for digital CRM excellence. Furthermore, this Digital Marketing Certification Course will not only sharpen their existing skills but will also introduce them to pioneering techniques in the realm of digital CRM.

Course Objectives:

  • To comprehend the core principles and evolution of Digital CRM
  • To master tools and platforms optimising Customer Relationship Management
  • To strategise personalised campaigns enhancing customer engagement
  • To evaluate CRM metrics and analytics for informed decision-making
  • To integrate CRM with other digital channels for a cohesive strategy

After completing the Digital CRM Masterclass, delegates will possess the expertise needed to excel in Digital Marketing roles. They will be equipped to implement advanced CRM strategies, drive customer-centric marketing campaigns, and contribute to their organisation's growth. This course opens up new career opportunities and is a valuable asset for anyone seeking success on Digital Marketing Courses.

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What’s included in this Digital CRM Masterclass?

  • World-Class Training Sessions from Experienced Instructors    
  • Digital CRM Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Digital Email Marketing Masterclass​ Course Outline

 

Module 1: Fundamentals

  • Introduction to Email Marketing
  • Does Email Marketing Work?
  • Is there a Catch to Email Marketing?
  • Role of Email within a Digital Marketing Strategy
  • Five Types of Email
    • Awareness
    • Consideration
    • Conversion
    • Product Usage
    • Loyalty

Module 2: Email Marketing Tools

  • Introduction
  • Choosing an Email Service Provider
  • In-house vs Outsourcing
  • What to Look for in an ESP?
  • CRM Software

Module 3: Five Critical Elements of Every Email You Create

  • Creating Brand Impact
  • Adding Intelligence to Your Design
  • Driving the Purchase
  • Creating Transactional/Service Messages
  • Adding Viral Marketing Elements

Module 4: Getting Ready to Build Your Email Marketing Efforts

  • Aligning Your Strategy with Your Tools
  • Evaluating Vendors

Module 5: What Happens Once You Send Your Email?

  • Defining the Analytics Framework
  • What to Do If Something Goes Wrong?
  • Revisiting Your Budget
  • Email Marketing Database and Future Multichannel Efforts

Module 6: Eight Key Drivers of Your Email Campaign

  • Email Address Acquisition
  • Creative/Copy
  • Making the Data Work
  • Multichannel Integration
  • Technology (Delivery, Deployment, and Design)
  • Reporting/Analytics
  • Privacy/Governmental Control
  • Reactivation

Module 7: Preparing Your Email Marketing Strategy

  • Your Audience
  • Your Goals
  • Your Email Content

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Who should attend this Digital Email Marketing Masterclass?

The Digital Email Marketing Masterclass is designed for individuals and professionals who are eager to enhance their expertise in Email Marketing. This course can benefit a wide range of professionals, including: 

  • Marketing Executives 
  • Entrepreneurs 
  • Brand Managers 
  • Marketing Managers 
  • Communication Managers 
  • Social Media Managers 
  • Digital Marketing Specialists 

Prerequisites of the Digital Email Marketing Masterclass 

There are no formal prerequisites for this Digital Email Marketing Masterclass.

Digital Email Marketing Masterclass​ Course Overview

Email marketing is one section of internet marketing that includes online marketing through social media, websites and blogs. Email Marketing helps you to reach particular categories of clients. The main benefits of email marketing are quality and price. Emailing is a low-priced method to advertise and sell the services or products of the company. It is also simple to set up and monitor an email marketing campaign that allows it easily available to small businesses.

In this 1-day training, delegates will gain knowledge of the basic concepts of digital email marketing and its importance. Delegates will understand the role of email within a digital marketing strategy. Delegates will attain an understanding of different email marketing tools.

This training will cover various concepts, such as:

  • Fundamentals of digital email marketing
  • The role of email within a digital marketing strategy
  • Types of email
  • How to choose an email service provider?
  • In-house vs outsourcing software
  • Tools of CRM
  • Creating transactional/service messages
  • Key drivers of your email campaign
  • How to prepare an email marketing strategy?

At the end of this training, delegates will also understand the email marketing database and future multichannel efforts. Delegates will also understand how to align the strategy with available tools.

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What’s included in this Digital Email Marketing Masterclass? 

  • World-Class Training Sessions from Experienced Instructors    
  • Digital Email Marketing Masterclass Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Ecommerce Strategy​ Course Outline

Module 1: Fundamentals

  • Introduction to E-Commerce
  • E-Business Model
  • Significance of eLegalDoc

Module 2: Strategic Market Analysis

  • Market Segmentation
  • Online Target Marketing
  • Targeting Strategies
  • Niche Market - Small Business
  • Technology Adoption Life Cycle Model
  • eLegalDoc Customers and Services
  • Competitive Analysis
  • Positioning

Module 3: E-Marketing

  • E-Business and E-Marketing Strategies
  • E-Business Marketing
  • E-Marketing Tactics
  • Search Engine Marketing

Module 4: Recommendations

  • Website Strategies
  • Website Design Essentials
  • Online Promotion Campaigns
  • Targeted Marketing Programs
  • Trust Building Strategies

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Who should attend this Ecommerce Strategy Course?

The Ecommerce Course is tailored for individuals and professionals looking to enhance their understanding and proficiency in the field of online retail. This course can benefit a wide range of professionals, including:

  • Business Owners
  • E-Commerce Managers
  • Marketing Professionals
  • Project Managers
  • Digital Strategists
  • Product Managers
  • Consultants and Freelancers

Prerequisites of the Ecommerce Strategy Course

There are no formal prerequisites for this Ecommerce Strategy Course.

Ecommerce Strategy Course Overview

The Ecommerce Course offers a comprehensive introduction to the key concepts and practices involved in building and optimising an online business. As Ecommerce continues to grow and evolve, understanding effective strategies for customer engagement, revenue growth, and brand positioning has become increasingly vital for businesses aiming to stay competitive in today’s digital landscape.

Professionals in Marketing, Business Management, Retail, and Digital Commerce must be equipped with the knowledge to navigate the complexities of the online marketplace. Mastering Ecommerce strategy is essential for those looking to drive performance, streamline operations, and expand market reach. From entrepreneurs to senior managers, this course is designed for anyone seeking to enhance their strategic understanding of Ecommerce.

This 1-day training by The Knowledge Academy equips delegates with actionable insights and practical techniques to craft successful Ecommerce strategies. The course covers key topics like customer journey mapping, digital marketing alignment, and data-driven decision-making. By the end of the training, delegates will have the tools needed to confidently design and implement strategies that drive business growth in the digital economy.

Course Objectives

  • To understand the core principles of Ecommerce strategy
  • To learn how to align digital marketing efforts with business objective
  • To explore techniques for optimising customer journeys and enhancing user experience.
  • To develop skills in leveraging data analytics for informed decision-making
  • To identify best practices in Ecommerce operations and logistics
  • To create a comprehensive Ecommerce strategy tailored to different business models

Upon completion of the Ecommerce course, delegates will have a deeper understanding of how-to craft and execute Ecommerce strategies that deliver measurable results. They will be better equipped to drive digital growth and adapt to the ever-evolving dynamics of the online marketplace.

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What’s included in this Ecommerce Strategy Course? 

  • World-Class Training Sessions from Experienced Instructors    
  • Ecommerce Strategy Masterclass Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Direct Marketing Training Outline

Module 1: Fundamentals

  • Introduction to Direct Marketing
  • Direct Marketing Terms
  • Growth and Origins of Direct Marketing
  • Direct Marketing and Customer Relationship Management (CRM)

Module 2: Direct Marketing Concepts

  • Direct Marketing Process
  • Direct Marketing Applications: Segmentation and Targeting
  • Direct Marketing & Analytical Techniques
  • Data Mining
  • Machine Learning

Module 3: Marketing Concepts and Business Analytics

  • Scope of the Study
  • Marketing Database
  • Business Analytics

Module 4: Information Systems and the Direct Marketing Process

  • Business Intelligence Development
  • BI Overview
  • BI Capabilities

Module 5: Conceptual Framework for the Direct Marketing Process with Business Intelligence (DMP-BI)

  • Process Models Used to Develop the DMP-BI Framework
  • Direct Marketing Objectives
  • Data Preparation
  • Data Modelling
  • Direct Marketing Planning

Module 6: Benchmarking

  • What is Benchmarking?
  • Competitors

Module 7: Development Plan

  • SWOT Analysis
  • Direct Marketing Plan
  • Private Households
  • Bigger Buildings

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Who should attend this Direct Marketing Training Course?

This Direct Marketing Course is designed for individuals who want to enhance their proficiency in the realm of Direct Marketing. This course can benefit a wide range of professionals, including: 

  • Marketing Professionals 
  • Entrepreneurs 
  • Sales Professionals 
  • Public Relations Professionals 
  • Social Media Managers 
  • Digital Marketing Specialists
  • E-commerce Managers

Prerequisites of the Direct Marketing Training Course

There are no formal prerequisites for this Direct Marketing Training.

Direct Marketing Training Course Overview

Direct Marketing, in the vast landscape of promotional strategies, distinguishes itself by targeting specific audiences with tailored messages. Instead of casting a wide net, this approach values precision, reaching out directly to potential or existing customers with offers, information, or products they are likely to find relevant.

Proficiency in Direct Marketing is pivotal for ensuring that promotional efforts aren't lost in the cacophony of mass advertising. By understanding and mastering the art of direct communication,  Marketing Professionals, Sales Professionals, and Digital Marketing Specialists can achieve higher conversion rates, better ROI, and more engaged customer relationships.

During this 1-day training course by The Knowledge Academy, delegates will be taken through the foundational principles, the latest tools and techniques, and the nuances of crafting compelling campaigns. They will gain insights into audience segmentation, crafting personalised messages, and measuring the success of their campaigns.

Course Objectives

  • To impart the foundational principles of effective Direct Marketing
  • To train delegates in audience segmentation and targeting techniques
  • To enhance skills in crafting personalised and compelling messages
  • To provide insights into measuring and optimising campaign success
  • To explore contemporary tools and platforms in Direct Marketing practice

After completing this Direct Marketing Course, the delegates will be equipped with the expertise needed to excel in Digital Marketing. They will possess the skills to create highly effective, personalised marketing campaigns, boosting customer engagement and driving business growth.

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What’s included in this Direct Marketing Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Direct Marketing Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Influencer Marketing Course Outline

Module 1: Introduction to Influencer Marketing

  • What is an Influencer?
  • Types of Influencers
  • Influencer Aspects
  • Which Type of Influencer is Right for You?

Module 2: Why Use an Influencer Marketing Strategy?

  • Product Placement
  • Brand Endorsement
  • Content Creation
  • 3 What’s

Module 3: Situational Influence: A New Model for a New Era

  • Current Trends
  • Gravity
  • Repositioning the Customer at the Center
  • Situational Influence
    • Communities
    • Economic
    • Social and Cultural Groupthink
    • Personal Ideology
  • Situational Factors
    • Personal Situational Factors
    • Environmental Situational Factors
    • Emotional Situational Factors
    • Life Cycle Situational Factors

Module 4: Identifying the Right Influencer

  • Who is Your Marketing Audience?
  • What Response are You Expecting?
  • What Do You Need to Know About Your Potential Influencer?

Module 5: How to Find and Use Influencers

  • How to Approach an Influencer?
  • How to Brief an Influencer?
  • How Much Should You Pay Your Influencer?

Module 6: What to Measure in Your Influencer Campaign

  • Analyse Right from the Start
  • Post Campaign Tracking

Module 7: Risks and Mistakes of Using a Social Media Influencer Marketing Strategy

  • Risk and How to Avoid Them
  • Common Influencer Marketing Mistakes
  • Influencer Marketing Tools

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Who should attend this Influencer Marketing Course?

The Influencer Marketing Course is tailored for individuals seeking to elevate their understanding and proficiency in Influencer Marketing strategies. This course can benefit a wide range of professionals, including:

  • Marketing Professionals
  • Entrepreneurs
  • Brand Managers
  • Social Media Managers
  • Advertising Executives
  • Public Relations Specialists
  • Digital Marketing Specialists

Prerequisites of the Influencer Marketing Course

There are no formal prerequisites for this Influencer Marketing Course.

Influencer Marketing Course Overview

Influencer Marketing has emerged as a pivotal strategy in today's digital-first world, leveraging the power of social media personalities to drive brand awareness and conversion. This course is designed to demystify the complexities of influencer partnerships, equipping professionals with the strategies needed to effectively harness this dynamic marketing channel.

Proficiency in Influencer Marketing is essential for Marketers, Brand Managers, and Entrepreneurs aiming to tap into authentic audiences and foster genuine brand loyalty. Mastering this area enables professionals to craft impactful campaigns, negotiate beneficial partnerships, and measure the true ROI of their influencer collaborations, making it a critical skill set in the modern digital marketing toolbox.

This intensive 1-day Influencer Marketing Training by The Knowledge Academy is crafted to provide delegates with a comprehensive understanding of influencer marketing from the ground up. Participants will learn how to identify the right influencers for their brand, develop effective collaboration strategies, navigate legal considerations, and leverage analytics for campaign optimisation, all aimed at maximising the impact of their influencer marketing efforts.

Course Objectives

  • To understand the fundamentals of Influencer Marketing and its role in the digital marketing landscape
  • To identify and engage with the right influencers for specific brand goals
  • To develop and execute influencer marketing campaigns that drive engagement and ROI
  • To navigate the legal and ethical considerations in influencer partnerships
  • To leverage data and analytics for measuring campaign success and influencer performance

After completing this Influencer Marketing Course, delegates will receive a certification, signifying their proficiency in leveraging influencer partnerships for brand growth. This certification will enhance their professional credentials and equip them with the knowledge and skills to implement their marketing strategies.

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What’s included in this Influencer Marketing Course?

  • World-Class Training Sessions from Experienced Instructors
  • Influencer Marketing Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Pinterest Marketing Course Outline

Module 1: Introduction to Digital Marketing

  • What is Digital Marketing?
  • Social Media Marketing
  • Principle of Social Media Marketing

Module 2: Pinterest Basics

  • Working Principle of Pinterest
  • What is Pinterest Used For?
  • Types of Pinterest Accounts
  • Pinterest Terminology

Module 3: Pinterest – Account Settings

  • Setting up a Pinterest Account
  • Pinterest as a Social Network

Module 4: Interface and Pinning

  • Changing a Pinterest Profile
  • Types of Pinterest Boards
  • Categorising on Pinterest Boards
  • Pinning an Image

Module 5 Pinterest Rich Pins

  • What are Rich Pins?

Module 6: Tracking Traffic

  • Customer Demographics on Pinterest

Module 7: Planning a Campaign

  • Campaign Planning
  • Following other Pinners
  • Tips on Following Right Pinners

Module 8: Drive Traffic

  • Tips on Driving Traffic from Pinterest

Module 9: Generating Customer Loyalty

  • Why Does Customer Loyalty Matter?
  • Utilising Pinterest to Foster Customer Loyalty

Module 10: Pinterest for Marketing

  • How to Use Pinterest for Marketing?
  • Pinterest Marketing Strategies
  • Creating a Pinterest Marketing Strategies
  • Pinterest Marketing Tips
  • Tools for Pinterest Marketing

Module 11: Pinterest Marketing and Pinterest Ads

  • Pinterest Analytics and Pinterest Ads Manager

Module 12: Pinterest SEO and Keyword Research

  • Understanding the Importance of SEO
  • Using Pinterest's Search Function
  • Using Pinterest's Ads Keyword Tool

Module 13: Pinterest for E-commerce

  • Introduction to Pinterest for E-commerce
  • Creating a Shop-Friendly Pinterest Presence
  • Developing Your Pinterest Sales Strategy
  • Marketing Tactics for E-commerce

Module 14: Future Trends in Pinterest Marketing

  • Evolving Landscape of Pinterest
  • Emerging Features on Pinterest
  • Anticipating Patterns in User Behaviour

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Who should attend this Pinterest Marketing Course?

This Pinterest Marketing Training is designed for individuals and businesses looking to enhance their online presence and leverage the power of Pinterest for effective marketing. This course can benefit a wide range of professionals, including:

  • Social Media Managers
  • Digital Marketers
  • Content Creators
  • E-Commerce Professionals
  • Entrepreneurs
  • Small Business Owners
  • Marketing Professionals

Prerequisites of the Pinterest Marketing Course

There are no formal prerequisites for this Pinterest Marketing Training.

Pinterest Marketing Course Overview

Pinterest has become a powerful visual discovery and bookmarking tool, offering businesses a unique platform to showcase products, ideas, and services. With over 400 million active users, Pinterest's potential for driving traffic, generating leads, and increasing brand visibility is immense. Mastering Pinterest marketing can significantly enhance a company's digital strategy, making it a vital skill for modern marketers.

Proficiency in Pinterest marketing is essential for staying competitive in today’s digital landscape. Understanding its algorithms, analytics, and user engagement strategies can lead to more effective campaigns. This course is ideal for social media managers, digital marketers, content creators, and small business owners looking to harness the power of Pinterest to boost their online presence and drive business growth.

This intensive 1-day Pinterest Marketing Course provides delegates with hands-on experience and practical insights into leveraging Pinterest for marketing success. Through expert instruction and interactive sessions, delegates will learn to create compelling pins, develop effective strategies, and analyse performance metrics. By the end of the course, delegates will be equipped with the knowledge and skills to optimise their Pinterest presence and achieve their marketing goals.

Course Objectives

  • To understand the fundamentals of Pinterest and its marketing potential
  • To learn how to set up and optimise a Pinterest business account
  • To create visually appealing and engaging pins
  • To develop a comprehensive Pinterest marketing strategy
  • To utilise Pinterest analytics to measure and improve performance
  • To explore advanced Pinterest features and tools

After completing the Pinterest Marketing Course, delegates will have a thorough understanding of how to effectively use Pinterest as a marketing tool, enabling them to create impactful campaigns and achieve measurable business results. They will be adept at utilising Pinterest to enhance brand visibility and drive significant online traffic.

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What’s included in this Pinterest Marketing Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Pinterest Marketing Certificate 
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +34 932716793 or Enquire.

Package deals for Digital Marketing Courses

Our training experts have compiled a range of course packages on a variety of categories in Digital Marketing Courses, to boost your career. The packages consist of the best possible qualifications with Digital Marketing Courses, and allows you to purchase multiple courses at a discounted rate.

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Digital Marketing Courses FAQs

Digital Marketing encompasses online strategies used to promote products, services, and brands. It utilises channels like search engines, social media, email, and websites to connect with current and prospective customers, merging technology and modern communication for effective marketing.
From these Digital Marketing Courses, you'll gain insights into SEO techniques, understand paid advertising strategies, grasp content marketing principles, delve into analytics for performance evaluation, and master the nuances of social media campaigns, ensuring a holistic digital marketing prowess.
These Digital Marketing Courses offer a competitive edge, enhancing skillsets, driving business growth, ensuring ROI optimisation, fostering customer engagement, and equipping professionals with strategies to navigate the evolving digital landscape effectively.
No. There are no formal prerequisites for attending these Digital Marketing Courses.
Digital Marketing is a burgeoning field with diverse opportunities. As businesses increasingly shift online, the demand for skilled digital marketers is on the rise. Roles span from SEO Specialists and Content Creators to Data Analysts and Campaign Managers. With its dynamic nature and evolving techniques, it offers both job security and growth potential.
In Digital Marketing Courses, you will learn about a range of tools, including popular ones like Google Analytics, Google Ads, Facebook Ads Manager, email marketing platforms, and various social media management tools. These tools are essential for analysing data, creating and managing online advertising campaigns, and optimising Digital Marketing strategies.
Digital Marketing Courses equip individuals with the skills to optimise online strategies, enhancing brand visibility and engagement. By mastering SEO, PPC, content strategy, and analytics, businesses can drive more targeted traffic, convert leads effectively, and ultimately boost sales and growth.
Upon completing your Digital Marketing Courses, you'll be equipped to apply for roles such as Digital Marketing Manager, SEO Specialist, PPC Executive, Content Strategist, Social Media Manager, Email Marketing Coordinator, Affiliate Marketer, and Online Reputation Manager, among others, in the ever-evolving digital landscape.
In Digital Marketing Courses, delegates will acquire a comprehensive skill set, including SEO techniques, PPC campaign management, content strategy development, social media marketing tactics, email marketing best practices, understanding of analytics, collaboration with affiliates and influencers, and insights into mobile marketing.
Digital Marketing faces challenges such as intense competition, rapidly changing algorithms on platforms, ensuring data privacy compliance, and the need for constant adaptation to emerging technologies.
The Knowledge Academy is the Leading global training provider for Digital Marketing Courses.
The training fees for Digital Marketing Courses in Spain starts from €1195.
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