We may not have the course you’re looking for. If you enquire or give us a call on +34 932716793 and speak to our training experts, we may still be able to help with your training requirements.
Training Outcomes Within Your Budget!
We ensure quality, budget-alignment, and timely delivery by our expert instructors.
Our eBook offers a detailed guide to mastering ITIL principles and practices. From preparation to implementation, gain the insights needed to align your IT services with business needs and achieve operational efficiency.
What’s Included:- Detailed explanation of What is ITIL?
- Practical steps for preparing and implementing ITIL processes
- Strategies for continual service improvement and post-implementation review
The Knowledge Academy
16
28 Oct 2024
1478
About the eBook
The "ITIL Manual: A Practical Guide to IT Service Management" is designed to provide a thorough understanding of ITIL principles and practices. Whether you're preparing for ITIL implementation or looking to refine your existing processes, this eBook offers valuable insights and practical steps to help you succeed.
By following the guidelines and best practices outlined in this manual, you can improve your IT service delivery, enhance customer satisfaction, and achieve long-term operational efficiency. This guide is an essential resource for any organisation looking to optimise their IT service management.
About Us
The Knowledge Academy is committed to delivering high-quality educational resources and training courses. Our ITIL® 4 Practitioner: Service Request Management Certification equips professionals with the knowledge and skills needed to excel in IT service management. In addition to our comprehensive training courses, we offer a range of free online resources, including blogs, eBooks, tutorials, news, career tips, webinars, and videos, to support continuous learning and professional development.
Summary of the eBook
- Comprehensive overview of ITIL principles and best practices
- Practical guidance on preparing for and implementing ITIL processes
- Insights into service strategy, design, transition, operation, and improvement
- Strategies for conducting effective post-implementation reviews
- Tips for aligning IT services with business needs to achieve greater efficiency
Don’t miss out on free eBooks made just for you!
Revamp your knowledge sphere – grab your free eBook now!
Upcoming IT Service Management Resources Batches & Dates
Date
Wed 6th Nov 2024
Mon 11th Nov 2024
Wed 13th Nov 2024
Sat 16th Nov 2024
Mon 18th Nov 2024
Wed 20th Nov 2024
Mon 25th Nov 2024
Wed 27th Nov 2024
Sat 30th Nov 2024
Mon 2nd Dec 2024
Wed 4th Dec 2024
Mon 9th Dec 2024
Wed 11th Dec 2024
Sat 14th Dec 2024
Mon 16th Dec 2024
Wed 18th Dec 2024
Mon 6th Jan 2025
Wed 8th Jan 2025
Mon 13th Jan 2025
Wed 15th Jan 2025
Mon 20th Jan 2025
Wed 22nd Jan 2025
Mon 27th Jan 2025
Wed 29th Jan 2025
Mon 3rd Feb 2025
Wed 5th Feb 2025
Mon 10th Feb 2025
Wed 12th Feb 2025
Mon 17th Feb 2025
Wed 19th Feb 2025
Mon 24th Feb 2025
Wed 26th Feb 2025
Mon 3rd Mar 2025
Wed 5th Mar 2025
Mon 10th Mar 2025
Wed 12th Mar 2025
Mon 17th Mar 2025
Wed 19th Mar 2025
Mon 24th Mar 2025
Wed 26th Mar 2025
Mon 31st Mar 2025
Wed 2nd Apr 2025
Mon 7th Apr 2025
Wed 9th Apr 2025
Mon 14th Apr 2025
Wed 16th Apr 2025
Tue 22nd Apr 2025
Mon 28th Apr 2025
Wed 30th Apr 2025
Tue 6th May 2025
Mon 12th May 2025
Wed 14th May 2025
Mon 19th May 2025
Wed 21st May 2025
Tue 27th May 2025
Mon 2nd Jun 2025
Wed 4th Jun 2025
Mon 9th Jun 2025
Wed 11th Jun 2025
Mon 16th Jun 2025
Wed 18th Jun 2025
Mon 23rd Jun 2025
Wed 25th Jun 2025
Mon 30th Jun 2025
Wed 2nd Jul 2025
Mon 7th Jul 2025
Wed 9th Jul 2025
Mon 14th Jul 2025
Wed 16th Jul 2025
Mon 21st Jul 2025
Wed 23rd Jul 2025
Mon 28th Jul 2025
Wed 30th Jul 2025
Mon 4th Aug 2025
Wed 6th Aug 2025
Mon 11th Aug 2025
Wed 13th Aug 2025
Mon 18th Aug 2025
Wed 20th Aug 2025
Mon 25th Aug 2025
Mon 1st Sep 2025
Wed 3rd Sep 2025
Mon 8th Sep 2025
Wed 10th Sep 2025
Mon 15th Sep 2025
Wed 17th Sep 2025
Mon 22nd Sep 2025
Wed 24th Sep 2025
Mon 29th Sep 2025
Wed 1st Oct 2025
Mon 6th Oct 2025
Wed 8th Oct 2025
Mon 13th Oct 2025
Wed 15th Oct 2025
Mon 20th Oct 2025
Wed 22nd Oct 2025
Mon 27th Oct 2025
Wed 29th Oct 2025
Mon 3rd Nov 2025
Wed 5th Nov 2025
Mon 10th Nov 2025
Wed 12th Nov 2025
Mon 17th Nov 2025
Wed 19th Nov 2025
Mon 24th Nov 2025
Wed 26th Nov 2025
Mon 1st Dec 2025
Wed 3rd Dec 2025
Mon 8th Dec 2025
Wed 10th Dec 2025
Mon 15th Dec 2025
Wed 17th Dec 2025
Frequently Asked Questions
You can check out The Knowledge Academy’s Online Free Resources, filled with blogs, career tips, exam guides, interview questions, tutorials, and videos tailored for people interested in learning about ITIL’s provisions.
For comprehensive, expert-led ITIL 4 Foundation Certification Training Course, explore our ITIL Certification Training. Our course is tailored to help you learn the basics of ITIL.
Check out The Knowledge Academy Reviews page to read testimonials and experiences from our past learners, reflecting the quality and impact of our training courses.
Yes, this eBook is completely free to download and use.
By studying the ITIL Manual, you’ll gain skills in IT service management, process improvement, incident resolution, and service delivery, along with knowledge of best practices for optimising IT operations.
Absolutely! This eBook is designed for users of all levels, providing clear instructions and helpful tips to master ITIL functionalities.