Course information

IBM Tealeaf 9.0 Fundamentals Outline

The course covers the following topics:

  • Course Overview
  • Unit 1: Introduction to IBM Tealeaf Customer Experience
  • Unit 2: Find and Replay Customer Sessions
  • Unit 3: Monitor Customer Experience
  • Unit 4: Putting IBM Tealeaf Customer Experience into Action
  • Course Wrap Up

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Who should attend this IBM Tealeaf Implementation Boot Camp?

The IBM Tealeaf Implementation Boot Camp is designed for anyone who wants to learn how to implement IBM Tealeaf, a web analytics platform. The following professionals can benefit from attending this course:

  • Customer Experience Managers
  • User Experience Designers
  • Digital Analysts
  • Web Analysts
  • E-commerce Managers
  • Digital Marketing Professionals
  • Quality Assurance Testers
  • Application Developers

Prerequisites of the IBM Tealeaf Implementation Boot Camp

There are no formal prerequisites for the IBM Tealeaf Implementation Boot Camp. However, a basic understanding of web analytics, HTML and JavaScript will be beneficial.

IBM Tealeaf 9.0 Fundamentals Overview

IBM Tealeaf is a powerful tool designed for monitoring and optimising customer experiences in digital environments. By capturing user interactions and behaviours, it helps businesses analyse customer journeys, identify issues, and improve overall satisfaction through actionable insights and data-driven strategies.

This course is particularly beneficial for business analysts, digital marketing professionals, customer experience managers, and IT specialists who wish to deepen their understanding of customer behaviour analytics. Delegates looking to enhance their skills in implementing and leveraging IBM Tealeaf for better decision-making will find this training essential.

The Knowledge Academy's 1 Day Course empowers delegates with the knowledge to implement IBM Tealeaf effectively. Through practical, hands-on training, attendees will learn to set up and configure Tealeaf, interpret the collected data, and use the insights to enhance user experiences. This course ensures that delegates are well-equipped to drive business improvements through data analysis and reporting.

Course Objectives

  • To understand the core functionalities of IBM Tealeaf
  • To learn how to implement Tealeaf in a business environment
  • To analyse customer interactions and behaviour effectively
  • To interpret data for actionable insights
  • To configure monitoring and reporting tools
  • To troubleshoot common implementation issues
  • To optimise digital experiences using Tealeaf data
  • To apply best practices in customer experience management

Upon completion of the course, delegates will possess the skills to leverage IBM Tealeaf for enhanced customer insights, enabling them to significantly improve customer satisfaction and drive business success.

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What’s included in this IBM Tealeaf Implementation Boot Camp?

  • World-Class Training Sessions from Experienced Instructors           
  • IBM Tealeaf Implementation Boot Camp Certificate         
  • Digital Delegate Pack

Why choose us

Our Addis Ababa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Addis Ababa is the capital city of Ethiopia and the largest city in the country. It has an estimated population of around 3.4 million people living in the city.

The unemployment rate in Ethiopia went down between 2012 and 2014. In this period it went from 17.5 percent to 17.4 percent of the work force who were unemployed. The highest rate of unemployment the country has ever seen was in 1999 when it reached around 26.4 percent. The country’s record low is 17.4 percent in 2014.

Addis Ababa is home to the Addis Ababa University that was founded in 1950. It has a number of notable alumni that include the former Prime Minister of Ethiopia Melles Zenawi, the President of Eritrea Isaias Afwerki and the judge and first woman opposition political leader Birtukan Mideksa.

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Address

Kazanchis Business District
Kirkos Subcity Kebele 17/18
Addis Ababa
Ethiopia

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IBM Training | IBM Tealeaf Implementation Boot Camp Training in Addis Ababa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's IBM Training | IBM Tealeaf Implementation Boot Camp Training in Addis Ababa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's IBM Training | IBM Tealeaf Implementation Boot Camp Training in Addis Ababa. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led IBM Training | IBM Tealeaf Implementation Boot Camp Training in Addis Ababa sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

IBM Training | IBM Tealeaf Implementation Boot Camp Training in Addis Ababa FAQs

IBM Tealeaf is a customer experience analytics solution that captures and analyses online interactions, enabling businesses to understand user behaviour, identify issues, and improve website performance for enhanced customer satisfaction.
The IBM Tealeaf Implementation Boot Camp is ideal for business analysts, digital marketers, IT professionals, and anyone involved in customer experience management seeking to enhance their skills in analytics and implementation.
While there are no strict prerequisites for the IBM Tealeaf Implementation Boot Camp course, a foundational understanding of web analytics and familiarity with customer experience concepts are beneficial for delegates to maximise their learning experience.
The IBM Tealeaf Implementation Boot Camp course covers essential topics, including installation and configuration, data collection techniques, customer experience analysis, reporting, and troubleshooting, equipping delegates with comprehensive skills for effective implementation.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, the IBM Tealeaf Implementation Boot Camp course is available online, allowing delegates to learn at their own pace while accessing course materials and resources from anywhere with an internet connection.
The IBM Tealeaf Implementation Boot Camp course offers various formats, including online, self-paced, corporate, and classroom options, providing flexibility to delegates in choosing the learning method that best suits their needs.
No prior installation of IBM Tealeaf is required before starting the course, as it focuses on theoretical knowledge and practical skills, allowing delegates to engage fully without needing the software set up in advance.
The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The IBM Tealeaf Implementation Boot Camp course covers the latest version of IBM Tealeaf, ensuring delegates gain the most up-to-date knowledge and skills in customer experience analytics.
The IBM Tealeaf Implementation Boot Camp course equips delegates with essential skills to analyse customer interactions, enhancing their expertise in digital analytics, which can significantly improve career prospects in data-driven roles.
The Knowledge Academy in Addis Ababa stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for IBM Tealeaf Implementation Boot campin Addis Ababa starts from $2495
The Knowledge Academy is the Leading global training provider for IBM Tealeaf Implementation Boot camp.
Please see our IBM Course courses available in Addis Ababa
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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