Sales Account Management And Development Training | Sales Training in Addis Ababa

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Sales Account Management and Development Training

Addis Ababa

Acquire knowledge of sales and account development to build profitable client relationship
Learn to optimise long-term relationship returns through investment in customer relationsh
Become familiar with sales account management to add value to an initial transaction.

Dates & Prices Dates & Prices

Course information

Sales Account Management and Development Training Course Outline

Module 1: Introduction to Sales Account

What is Sales Account?
Importance of Sales Account
- Reliability
- Record Keeping
- Transparency
- New Leadership
- Expansion
Advantages of Having a Sales Account
Disadvantages of Sales Account

Module 2: Key Account Management (KAM)

What is a Key Account?
Benefits of Key Account Management
Difference Between Key Account Management and Selling
How to Hire Key Account Managers?
Key Account Management Plan

Module 3: Sales Account Management Growth

What is the Difference Between Sales and Account Management?
Account Management Responsibilities
Sales Account Management Approach
Audit Sales Account Management Data
Steps for Better Sales Account Management

Module 4: Account Manager Skills

What are Account Manager Skills?
Enhance Your Account Manager Skills
Account Manager Skills in the Workplace
How to Highlight Your Account Manager Skills?

Module 5: Sales Account Management Best Practices

Understand What Qualifies as a Key Account
Choose Your Account Managers Carefully
Facilitate the Handoff from Sales
Build a Detailed Customer Profile
Add Value
Champion Cross-Functional Collaboration
Help Your Customers Succeed

Module 6: Introduction to Strategic Account Management

What is Strategic Account Management?
Strategic Account Management Process
Strategic Account Development Plan
Strategic Account Management Planning Tools
Strategic Account Management Best Practices

Module 7: Implementing Account Management

Essential Elements of a Successful KAM
Key Performance Indicators
KAM Implementation Milestones
KAM Implementation Checklist

Module 8: Account Development Manager

What is Account Development?
Key Responsibilities of Account Development Manager
How to Become an Account Development Manager?

Module 9: Sales and Account Development

Sales and Account Development to Build Profitable Client Relationships
Equip Sales Teams for Success
Utilise Strategic Sales Actions
Deliver on Sales Promises
Account Management and Strategy

Who should attend this Sales Account Management and Development Training Course?

This Sales Account Management and Development Course is a crucial component for individuals and teams engaged in sales activities. This Sales Training Course is especially beneficial for the following professionals:

Sales Account Managers
Sales Development Representatives
Business Development Representatives
Sales Managers
Customer Relationship Managers (CRM)
Product Managers
Marketing Professionals

Prerequisites of the Sales Account Management and Development Training

There are no formal prerequisites for this Sales Account Management and Development Course. However, prior experience in sales is recommended.

Sales Account Management and Development Training Course Overview

Sales Account Management and Development is a crucial aspect of any successful business strategy. It involves building and nurturing relationships with existing clients to ensure their ongoing satisfaction and loyalty. Additionally, it focuses on identifying opportunities for upselling or cross-selling products and services to maximise revenue from each account while delivering exceptional value.

The Sales Account Management and Development Training Course empowers Sales Professionals, Product Managers, and Marketing Professionals with the skills required to manage and grow client relationships effectively. They learn advanced techniques for building and maintaining strong connections with key accounts, enhancing customer loyalty, and maximising revenue opportunities. This comprehensive course equips sales teams with the knowledge and tools necessary to excel in competitive markets and achieve long-term success in account management.

In this 1-day Sales Account Management and Development Training Course by The Knowledge Academy, delegates gain comprehensive knowledge of handling and developing sales accounts. During this training course, they learn the importance of Sales Accounts and Key Account Management to build relations and gain trustful value towards existing accounts.

Course Objectives

To learn how to deploy key account strategies through strategic account plans
To identify the critical components of an essential account information and planning system
To get familiar with the tasks and skills of Key Account Management
To recognise how relationships with key accounts can be built
To resolve issues that arise between customers and internal teams
To learn how to develop the skills needed to be a key account manager

At the end of this Sales Training, delegates learn to apply their skill set toward providing excellent service and experience to their clients. They also learn to monitor accounts with less effort and greater accuracy.

What’s included in this Sales Account Management and Development Training Course?

World-Class Training Sessions from Experienced Instructors
Sales Account Management and Development Certificate
Digital Delegate Pack

Why choose us

Our Addis Ababa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Addis Ababa is the capital city of Ethiopia and the largest city in the country. It has an estimated population of around 3.4 million people living in the city.

The unemployment rate in Ethiopia went down between 2012 and 2014. In this period it went from 17.5 percent to 17.4 percent of the work force who were unemployed. The highest rate of unemployment the country has ever seen was in 1999 when it reached around 26.4 percent. The country’s record low is 17.4 percent in 2014.

Addis Ababa is home to the Addis Ababa University that was founded in 1950. It has a number of notable alumni that include the former Prime Minister of Ethiopia Melles Zenawi, the President of Eritrea Isaias Afwerki and the judge and first woman opposition political leader Birtukan Mideksa.

Address

Kazanchis Business District
Kirkos Subcity Kebele 17/18
Addis Ababa
Ethiopia

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Sales Account Management And Development Training | Sales Training in Addis Ababa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Sales Account Management And Development Training | Sales Training in Addis Ababa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Sales Account Management And Development Training | Sales Training in Addis Ababa. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Sales Account Management And Development Training | Sales Training in Addis Ababa sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Sales Account Management And Development Training | Sales Training in Addis Ababa FAQs

What is Account Management?

Account Management refers to the process of nurturing client relationships, ensuring customer satisfaction, and identifying opportunities for upselling or cross-selling. It plays a crucial role in retaining clients and expanding business opportunities.

What is the importance of attending this Sales Account Management and Development Training?

Attending this training enhances your skills in client relationship management, strategic account planning, and business development. It equips you with the tools to boost customer retention, drive sales, and develop long-term profitable relationships with key accounts.

What are the pre-requisites?

There are no formal prerequisites for attending the Sales Account Management and Development Training. However, a basic understanding of sales and customer relationship management can be beneficial for learners.

Who should attend this course?

This course is ideal for Sales Professionals, Account Managers, Business Development Managers, and anyone responsible for managing client relationships or developing strategic accounts.

What are the benefits of strategic Account Management?

Strategic Account Management helps businesses improve customer loyalty, increase revenue from key clients, and develop long-term, mutually beneficial partnerships. It allows businesses to better understand and address the needs of their most valuable clients.

What will I learn in this Sales Account Management and Development Training Course?

In this course, you will learn how to manage client relationships effectively, develop strategic account plans, enhance customer loyalty, and identify opportunities for business growth. You'll also gain insights into best practices for Account Management and business development.

Do you offer 24/7 support for the training course?

Yes, The Knowledge Academy offers 24/7 support to ensure that you have access to assistance whenever you need it, ensuring a smooth and seamless learning experience.

What is included in this online course?

This online course includes comprehensive learning materials, interactive modules, case studies, real-world examples, and assessments. You will also have access to expert trainers and additional resources to enhance your learning.

What is the duration of this Sales Account Management and Development Course?

The duration of this Sales Account Management and Development Training is 1 day.

What kind of jobs can I expect based on this certification training?

Upon completing this certification, you can pursue roles such as Sales Account Manager, Client Relationship Manager, Business Development Manager, or Strategic Account Manager, all of which are key to business success.

Do you provide self-paced Sales Account Management and Development Online Training?

Yes, we offer self-paced online training, allowing you to learn at your convenience. This flexible format enables you to manage your time while developing the necessary skills for Account Management.

Do you provide corporate training for this Sales Account Management and Development Online Course?

Yes, The Knowledge Academy provides tailored corporate training solutions. We can customise the training to meet your organisation’s specific needs and deliver it in-house or online for your team.

Who should I contact if I am unable to access my online training?

If you cannot access your online training, please contact our dedicated support team via email or phone, available 24/7 to assist you with any technical difficulties.

What is the difficulty level for Sales Account Management and Development Certification?

This course is designed for professionals of all levels, making it accessible and easy to understand. Both beginners and experienced professionals can benefit from the training, as it covers fundamental and advanced topics.

Will I receive a certification upon completing this Sales Account Management and Development?

Yes, upon successfully completing the course, you will receive a certification from The Knowledge Academy, recognising your expertise in Sales Account Management and Development.

Does the course include tools for tracking and measuring account performance?

Yes, the course covers essential tools and techniques for tracking and measuring account performance, helping you monitor client relationships, measure success, and identify areas for improvement.

Why choose The Knowledge Academy in Addis Ababa over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Sales Account Management and Development Certification.

What is the cost/training fees for Sales Account Management and Development Training in Addis Ababa?

The training fees for Sales Account Management and Development Trainingin Addis Ababa starts from $1295

Which is the best training institute/provider of Sales Account Management and Development Training in Addis Ababa?

The Knowledge Academy is the Leading global training provider for Sales Account Management and Development Training.

What are the best Sales Training courses in Addis Ababa?

Please see our Sales Training courses available in Addis Ababa

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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