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Module 1: Introduction to Root Cause Analysis
Module 2: Improvement Methodologies
Module 3: Gather and Manage Data
Module 4: Root Cause Analysis Techniques
Module 5: Generate and Evaluate Effective Solutions
This ITIL Certification is designed to equip delegates with the skills and techniques necessary to identify and address the underlying causes of problems and issues within various contexts. Root Cause Analysis Certification Training is particularly beneficial for these professionals:
There are no formal prerequisites for attending this ITIL Course in Root Cause Analysis. However, basic problem-solving and analytical skills would be beneficial for the delegates.
The ITIL Root Cause Analysis Course is a specialised training course designed to equip IT professionals with the knowledge and skills necessary to identify and address the root causes of incidents and problems within an IT service environment. Root cause analysis (RCA) is a critical practice in IT service management that helps organisations identify underlying issues that contribute to service disruptions and failures.
IT Managers, Incident Managers, Problem Managers, Service Desk Analysts, and anyone involved in incident and problem management should prioritise participating in the ITIL Root Cause Analysis Course. This ITIL Certification course is particularly relevant for professionals seeking to enhance their understanding of RCA methodologies, techniques, and best practices to improve service reliability and minimise business impact.
This 1-day ITIL Certification Training by The Knowledge Academy provides delegates with a complete understanding of how the facilitator collects and organises information. They will learn to use transfer symbols to connect the inputs and outputs of related fault trees. They will also learn how to sort out priority concerns and avoid working on the wrong issue.
Course Objectives
Upon completion of the ITIL Certification Course, participants will be equipped with the knowledge, skills, and confidence needed to conduct thorough root cause analysis and drive continuous improvement within their IT service environment. They will be better prepared to identify and address the underlying causes of incidents and problems, ultimately enhancing service reliability and customer satisfaction.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Root Cause Analysis. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Join a scheduled class with a live instructor and other delegates.
Engage in activities, and communicate with your trainer and peers.
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Root Cause Analysis, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Root Cause Analysis. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Root Cause Analysis sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Root Cause Analysis at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our Root Cause Analysis offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
Seema was great in her presentation. Always keeping the group interactive. Gave great examples to help explain the process and the methods. Knowledgeable and understanding of the course.
Our trainer was very knowledgeable and gave great exercise activities for our team to put into practice what we've learned.
a fabulous trainer. Simon's passion for the subject came across and was delivered in an entertaining straight forward way. Thank you Simon
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +358 942454206 and speak to our training experts, we should be able to help you with your requirements.
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