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Administrative Assistant Training Overview
Administrative Assistant Training Course Outline
Module 1: Introduction
- Introduction to Administrative Assistant
- Time Management and To-Do List
- Self-Management
- Listening and Asking Questions
- Assertiveness and Communication
Module 2: Productivity Tools
- Productivity Mind Map
- Defining Your Priorities
- 80/20 Rule
- Productivity Tools
- Utilising the Eisenhower Box
Module 3: Business Etiquette
- Handshake and Business Card Etiquette
- Skill of Making Small Talk
- Making that Great First Impression
- Business Dining Etiquette
- Telephone and Meeting Etiquette
Module 4: Management of Time in a Smart Way
- Plan Your Day Right
- Outline Your Day
- Time Management Tools
- Pomodoro Technique
- Overcoming Procrastination
Module 5: Business Writing and Note-Taking System
- Three Cs of Business Writing
- Word Agreement
- Active and Passive Voice
- Writing Business Letters
- Note Taking Methods
Module 6: Using Business and Excel Spreadsheet
- Excel 101
- Sorting and Organising Data
- Conditional Formatting
- Managing Duplicates
- Basic Data Analysis Techniques
Module 7: Dealing with Difficult People
- Understanding Difficult Behaviour
- Five-Step Conflict Resolution Process
- Techniques for Managing Anger
- Building Effective Relationships
- Maintaining Professionalism
Module 8: Minute Taker’s Workshop
- Role of Minute Taker
- Preparing for Meetings
- Minute Taking Techniques
- Writing Effective Minutes
- Review and Editing of Minutes
Who should attend this Administrative Assistant Training?
This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:
- Administrative Assistants
- Executive Assistants
- Personal Assistants
- Office Managers
- Secretaries
- Receptionists
- Team Coordinators
- Administrative Coordinators
Prerequisites of the Administrative Assistant Training
There are no formal prerequisites for the Administrative Assistant Training Course.
Administrative Assistant Training Course Overview
Administrative assistants are vital to the smooth operation of any organisation, providing essential support to ensure efficiency and productivity. Their roles encompass various tasks, including managing communications, scheduling appointments, and maintaining records, highlighting the growing need for skilled professionals in this field.
Professionals such as Office Managers, Executive Assistants, and Administrative Coordinators will benefit from this training. Those seeking to enhance their organisational skills or transition into administrative roles will also find this course advantageous.
This 1-day course by The Knowledge Academy equips professionals with the skills necessary to excel in administrative roles. Delegates will learn effective communication techniques, time management strategies, and essential software applications that streamline daily tasks. The course focuses on practical skills, enabling delegates to confidently support their teams and improve workplace efficiency.
Course Objectives
- To develop time management and organisational skills
- To enhance communication abilities, both written and verbal
- To manage office documentation and correspondence efficiently
- To utilise office software and tools proficiently
- To improve problem-solving and decision-making skills
- To coordinate meetings and events effectively
Upon completion of the course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.
What’s included in this Administrative Assistant Training?
- World-Class Training Sessions from Experienced Instructors
- Administrative Assistant Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Administrative Assistant Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Administrative Assistant Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Administrative Assistant Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Anupama is great . She has real life experiences within an organisation which makes this course relatable. She shows a lot of empathy and understanding.
Carlina Hess
Approachable, friendly and knowledgeable
Sharon Volker
The course was pitched at a good level and the trainer was knowledgeable and enthusiastic.
Jannine Clark
Administrative Assistant Training FAQs
There are no formal prerequisites for the Administrative Assistant Training.
This course is ideal for individuals seeking to enhance their administrative skills, including current Administrative Assistants, Office Managers, and Support Staff. It's also suitable for those aspiring to enter administrative roles, providing essential skills and knowledge to excel in various administrative functions.
Yes, The Knowledge Academy offers support for delegates before, during, and after this course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.
Completing the Administrative Assistant Certification Training opens up job opportunities such as Office Administrator, Executive Assistant, Receptionist, Data Entry Clerk, and Customer Service Representative. These roles involve managing office tasks, supporting executives, handling communications, and ensuring efficient office operations, providing a solid foundation for a career in administration.
After completing this Administrative Assistant Online Course, you can expect an average salary to be around £22,000 to £24,000 per year. Entry-level positions may start at approximately £20,000, while more experienced roles can offer up to £28,000 annually.
Yes, completing this training is generally straightforward. The course is designed for all skill levels, offering comprehensive instruction in essential administrative tasks, office management, and communication skills. With a structured curriculum and practical exercises, learners can efficiently gain the necessary knowledge and competencies.
Administrative Assistant Training focuses on developing essential office skills, including organisation, communication, and time management. Participants learn to manage schedules, handle correspondence, and support office operations efficiently.
After completing the Administrative Assistant Course, the next step is to seek entry-level administrative positions to gain practical experience. Consider pursuing advanced certifications or specialised training in areas like office management, project coordination, or software proficiency to enhance skills and career prospects. Networking and joining professional organisations can also be beneficial.
The course covers office management, communication skills, time management, scheduling, record keeping, office technology, customer service, and basic financial tasks. It also includes training in Microsoft Office applications, data entry, event planning, and handling correspondence to enhance organisational efficiency and productivity.
Yes, you can access materials from multiple devices. Whether using a smartphone, tablet, or computer, our platform allows seamless synchronisation, ensuring you can continue your learning anytime, anywhere. Just log in to your account on any device to access your materials.
To register for the course, visit The Knowledge Academy’s website, search for the desired course, and click on the "Register Now" button. Follow the prompts to fill in your details and complete the payment process. You will receive a confirmation email with further instructions.
The Knowledge Academy's courses stand out with comprehensive content, experienced trainers, and flexible learning options. It offers globally recognised certifications, practical hands-on training, and 24/7 access to learning resources, ensuring a superior and personalised learning experience compared to other providers.
The training fees for Administrative Assistant Trainingin Finland starts from €1195
The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.
Please see our PA and Secretarial Course courses available in Finland
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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