ILM Level 4 Diploma In Leadership And Management - Fiji

ILM Level 4 Diploma in Leadership and Management Course Outline

Total Credit Value – 38

Total Guided Learning Hours – 452

Unit 8605-403: Managing Risk in the Workplace

Credit Value – 3

Guided Learning Hours – 6

Module 1: Understand the Importance of Managing Risks in the Workplace

• Legal Risk Management
• Purpose of the Evaluation
• Structure of the Report
• Hazards and Control Measures
• Principles of Risk Management
• Risk Management Process
• Risk Management Standards and Frameworks
• Risk and Regulatory Policy
• Risk Management Policy

Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility

• Steps to Risk Assessment
• Hazard Prevention and Control
• Build and Implement a Risk Management Plan
• Monitor and Review
• Risk Prioritisation
• Objective Probability
• Risk Management Documentation

Unit 8605-406: Developing Your Leadership Styles

Credit Value – 4

Guided Learning Hours – 10

Module 3: Understand the Outcomes of Effective Leadership

• Leadership and Importance of Employee Engagement
• Leadership's Role in Engagement
• Styles and Models of Followership
• Effective Performance Management 

Module 4: Be Able to Assess Own Leadership Styles  

• Leadership Styles and Methods
• Diagnostic Tools for Leaders and Managers
• Importance of Leadership Development 

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation

• Self-Assessment for Leadership
• Pillars of Self Organisation
• How to Become a Self-Managed Employee?
• Manage Work Schedule Successfully
• How Do Self-Organising Teams Work?
• Leadership Profile

Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

• Importance of Good Leadership Behaviour
• Ways to Build Effective Leadership Behaviours
• Factors that Affect Business Leadership
• Situational Analysis
• Leadership Styles - Choosing the Right Approach for the Situation 

Module 7: Understand How to Develop Own Leadership Style and Effectiveness

• Create an Action Plan for Leadership Development
• Benefits of Creating an Action Plan
• Monitoring and Evaluating an Action Plan
• Steps to Increase Leadership Effectiveness

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 8: Understand the Importance of Effective Communication in Management

• Importance of Effective Communication in Management
• Communication Process
• Relevance of the Communication Cycle for Effective Communication 
• Importance of Selecting an Appropriate Tone and Language
• Importance of Level of Formality
• Effectiveness of Verbal and Written Communication Methods
• Evaluate Communication Skills as a Manager 

Module 9: Be Able to Develop Effective Communication Skills as a Reflective Manager

• Developing Effective Communication Skills as a Reflective Manager
• Tools for Evaluating Communication Skills
• Importance of Feedback on Communication Skills
• Identifying Strengths and Areas for Improvement
• SWOT Analysis
• Personal Development Planning 

Unit 8605-409: Managing Personal Development  

Credit Value – 15

Guided Learning Hours – 6

Module 10: Understand How to Identify and Prioritise Work-Related Development Requirements

• Prioritising Employee Development
• Self-Assessment Tool
• Learning Styles
• Model of Learning Styles
• Surface and Deep Learning
• SMART Objectives
• Measure Progress and Achieve Goals 

Module 11: Be Able to Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace

• Individual Development Plan 
• How can Learning and Development can Improve the Workplace?
• Employee Development Opportunities
• Learning Preferences and Strengths
• Self-Management Skills 
• Nature and Purpose of Evaluation

Module 12: Understand the Impact of Development on Workplace Performance

• Impact of Learning and Development on Employee Productivity
• Short-Term Goals
• Steps to Set Short-Term Goals
• How to Achieve Medium-Term Goals?
• Set and Achieve Long-Term Goals
• Performance Appraisal Methods 

Unit 8605-300: Solving Problems and Making Decisions

Credit Value – 2

Guided Learning Hours – 9

Module 13: Know How to Describe a Problem, Its Nature, Scope, and Impact

• Identify the Problem and Steps to Problem Analysis
• Goal Setting and Problem Solving
• Techniques for Creative Thinking

Module 14: Know How to Gather and Interpret Information to Solve a Problem

• Gather and Interpret Information
• Information Vs Data
• Calculate Summary Statistics
• Grouped Data
• Interpretation of Charts and Graphs
• Methods of Indexing 

Module 15: Know How to Evaluate Options to Make a Decision

• Decision Making Techniques
• Option Evaluation and Steps to Effective Decision Making
• Identify Relevant Information for Decision-Making

Module 16: Plan, Monitor, and Review the Implementation and Communication of Decisions

• Phases in Decision Implementation
• Decision-Making Strategies for Plan Implementation
• Planning Techniques and Case Presentation

Unit 8605-301: Understanding Innovation and Change in an Organisation

Credit Value – 2

Guided Learning Hours – 9

Module 17: Understand Innovation and Change in an Organisation

• Innovation and Advantages of Innovation
• Benefits of Organisational Change
• Identify Barriers to Change and Innovation
• Ways to Overcome Barriers

Module 18: Plan, Monitor, and Review the Implementation, Communication of Innovation and Change 

• Planning, Monitoring, and Review Techniques to Manage Innovation and Change
• Importance of Communication When There is Change

Module 19: Understand the Effects of Innovation and Change on People and Teams in an Organisation

• Human Effects of Innovation and Change
• Reduce the Risk of Change Fatigue
• Planning and Executing Change Effectively

Unit 8605-303: Planning and Allocating Work

Credit Value – 2

Guided Learning Hours – 9

Module 20: Know How to Plan Work in the Workplace

• Identify Goals
• Effective Goal-Setting Techniques for Achieving Your Goals
• Monitoring and Control Techniques

Module 21: Know How to Allocate Work to Team Members

• Identify Resource Requirements
• Allocate Work to Team Members
• How to Assess and Support Team Performance?
• Ways to Communicate Effectively in the Workplace
• Types of Quality Standards and Their Purpose  

Module 22: Understand How to Improve the Performance of a Team in Delivering to Plan

• Causes of Variances
• Improve Team Effectiveness and Performance
• Causes of Underperformance in Employees
• Developing a Plan with an Underperforming Employee
• Ways to Deal with an Underperforming Employee

Unit 8605-308: Understanding Leadership

Credit Value – 2

Guided Learning Hours – 6

Module 23: Understand Leadership Styles

• Leadership Styles
• What Influences the Choice of Leadership Styles?
• Effects of Leadership Styles on the Organisation

Module 24: Understand Leadership Qualities and Review Own Leadership Qualities and Potential

• Common Leadership Styles and How to Find Your Own?
• Steps to Build Trust and Respect in the Workplace
• Simulation-Based Learning 
• Review of Own Leadership Behaviour

Unit 8605-310: Understanding How to Motivate to Improve Performance

Credit Value – 2

Guided Learning Hours – 9

Module 25: Understand the Factors that Influence Motivation Levels in the Workplace

• What is Motivation?
• Factors of Motivation
• How Individual Differences Affect Levels of Motivation in the Workplace?
• Potential Impact on Organisational Performance

Module 26: Understand How a Theory of Motivation can be Used to Improve Performance Levels

• Motivation Theories
• Ways to Improve Performance by Motivations Theory
• Ways to Use Employee Engagement to Improve Motivation Levels

Unit 8605-314: Understanding Discipline in the Workplace

Credit Value – 2

Guided Learning Hours – 370

Module 27: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

• Legal Aspects
• Progressive Discipline Policy – Single Disciplinary Process
• Importance of Policies and Procedures
• How to Develop Policies and Procedures in the Workplace?
• Types of Policies and Procedures 

Module 28: Understand How to Monitor Discipline in the Workplace

• Standard Disciplinary Procedure
• Purposes and Objectives of Disciplinary Action
• How to Maintain Workplace Discipline?
• Steps to Improve and Develop Interpersonal Skills