Course information

Administrative Assistant Training Course Outline

Module 1: Introduction

  • Introduction to Administrative Assistant
  • Time Management and To-Do List
  • Self-Management
  • Listening and Asking Questions
  • Assertiveness and Communication

Module 2: Productivity Tools

  • Productivity Mind Map
  • Defining Your Priorities
  • 80/20 Rule
  • Productivity Tools
  • Utilising the Eisenhower Box

Module 3: Business Etiquette

  • Handshake and Business Card Etiquette
  • Skill of Making Small Talk
  • Making that Great First Impression
  • Business Dining Etiquette
  • Telephone and Meeting Etiquette

Module 4: Management of Time in a Smart Way

  • Plan Your Day Right
  • Outline Your Day
  • Time Management Tools
  • Pomodoro Technique
  • Overcoming Procrastination

Module 5: Business Writing and Note-Taking System

  • Three Cs of Business Writing
  • Word Agreement
  • Active and Passive Voice
  • Writing Business Letters
  • Note Taking Methods

Module 6: Using Business and Excel Spreadsheet

  • Excel 101
  • Sorting and Organising Data
  • Conditional Formatting
  • Managing Duplicates
  • Basic Data Analysis Techniques

Module 7: Dealing with Difficult People

  • Understanding Difficult Behaviour
  • Five-Step Conflict Resolution Process
  • Techniques for Managing Anger
  • Building Effective Relationships
  • Maintaining Professionalism

Module 8: Minute Taker’s Workshop

  • Role of Minute Taker
  • Preparing for Meetings
  • Minute Taking Techniques
  • Writing Effective Minutes
  • Review and Editing of Minutes

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Who should attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:

  • Administrative Assistants
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Secretaries
  • Receptionists
  • Team Coordinators
  • Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course.

Administrative Assistant Training Course Overview

Administrative assistants are vital to the smooth operation of any organisation, providing essential support to ensure efficiency and productivity. Their roles encompass various tasks, including managing communications, scheduling appointments, and maintaining records, highlighting the growing need for skilled professionals in this field.

Professionals such as Office Managers, Executive Assistants, and Administrative Coordinators will benefit from this training. Those seeking to enhance their organisational skills or transition into administrative roles will also find this course advantageous.

This 1-day course by The Knowledge Academy equips professionals with the skills necessary to excel in administrative roles. Delegates will learn effective communication techniques, time management strategies, and essential software applications that streamline daily tasks. The course focuses on practical skills, enabling delegates to confidently support their teams and improve workplace efficiency.

Course Objectives

  • To develop time management and organisational skills
  • To enhance communication abilities, both written and verbal
  • To manage office documentation and correspondence efficiently
  • To utilise office software and tools proficiently
  • To improve problem-solving and decision-making skills
  • To coordinate meetings and events effectively

Upon completion of the course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.

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What’s included in this Administrative Assistant Training?

  • World-Class Training Sessions from Experienced Instructors          
  • Administrative Assistant Certificate        
  • Digital Delegate Pack

Why choose us

Our Strasbourg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Strasbourg is a city based in the Alsace region of France.  It is estimated that the current population of Strasbourg is somewhere around the 272,000 mark – with the largest proportion made up of residents aged 15-29 years old, and is spread over 30.22 square miles of land.  Education in France is a highly organised system that branches out into a large number of subdivisions; the three main categories are as follows: primary, secondary, higher, ‘licence’ & ‘licence professionelle’ (bachelor’s degree), ‘master’ (master’s degree), and ‘doctorat’ (a doctorate’s degree).  In France, university names are most commonly derived from city names near to the location of the establishment; for example, Paris retains a total of thirteen universities and these are all named from ‘Paris I’ through to ‘Paris XIII’.  Strasbourg is home to three universities, namely Strasbourg I (Louis Pasteur University), Strasbourg II (Marc Bloch University), and Strasbourg III (Robert Schuman University).

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Address

550 Boulevard Sebastien Brant,

Strasbourg 67400,

France

T: +33 805638382

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Masterclass | Office Skills in Strasbourg. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Strasbourg, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Masterclass | Office Skills in Strasbourg. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Masterclass | Office Skills in Strasbourg sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Administrative Assistant Masterclass | Office Skills in Strasbourg FAQs

The Administrative Assistant Training equips learners with essential skills like communication, organisation, and time management. This course provides practical insights to excel in administrative roles and support workplace efficiency.
There are no formal prerequisites for this course. It is designed to be accessible and beneficial for anyone seeking to enhance their administrative skills or start a career in administration.
This course is ideal for aspiring administrative professionals, office managers, and those looking to improve organisational and management skills for a more efficient workplace.
Yes, we provide 24/7 support to address all your queries and concerns promptly, allowing a seamless learning experience.
The course includes expert-led training, comprehensive materials, practical exercises, and access to various tools to help delegates develop administrative expertise.
The duration of the training is 1-Day, ensuring a focused and efficient learning experience while covering all critical aspects.
Once registered, you will receive course confirmation details within 24 hours, ensuring clarity and timely communication about your training.
Completing this Administrative Assistant Certification opens doors to roles such as Administrative Assistant, Office Coordinator, and Executive Assistant, boosting your career prospects significantly.
Yes, the course is designed to be straightforward and engaging, with expert trainers simplifying concepts and guiding learners every step of the way.
After completing the course, you can apply your skills in professional roles or consider advancing your expertise with related certifications.
The course covers office management, organisational skills, communication strategies, and tools for productivity enhancement.
All materials are accessible from multiple devices, allowing you to study at your convenience, anytime and anywhere.
Register by visiting our website or contacting our customer support team for guidance and quick assistance.
Yes, upon successfully completing the course, you will receive a globally recognised certification to showcase your administrative expertise.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.
The training fees for Administrative Assistant Trainingin Strasbourg starts from €1195
The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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