ILM Level 2 Certificate in Leadership and Team Skills Course Outline
Total Credit Value: 13
Total Guided Learning Hours: 54
Unit 8000- 250: Developing Yourself as a Team Leader
Credit Value: 1
Guided Learning Hours: 6
Module 1: Role and Responsibilities of the Team Leader
- Role of a Team Leader
- Responsibilities of a Team Leader
- Outline the Limits of the Team Leader's Authority and their Accountability
- Refer someone with senior authority
Module 2: Feedback on their Workplace Performance
- Seek Feedback on Workplace Performance
- Interpret the Feedback and List Areas for Improvement
- Prepare an Action Plan to Address Weaknesses and Improve Performance
Unit 8000- 251: Improve Performance of the Work Team
Credit Value: 1
Guided Learning Hours: 6
Module 3: Understand the Organisation’s Requirements
- Team’s Objectives for Achieving Organisational Targets
- How the Individual Performance of Team Members Affects Performance of Team
Module 4: How to Address Underperformance?
- How the Individual’s Poor Performance of Team Members Affects Performance of Team
- Possible Causes of Underperformance
- List Actions that could be Taken to Rectify Underperformance
Module 5: Role of motivation to improve performance
- Introduction to Motivation Theory
- Actions to Motivate Team and Improve Performance
Unit 8000-252: Planning and Monitoring Work
Credit Value: 2
Guided Learning Hours: 8
Module 6: How to Work Within the Organisational Guidelines?
- Identify an Organisational Policy that Can Have an Effect on the Planning and Allocation of Work
- Give an Example of a Target or Objective that a Team is Working to Achieve
Module 7: How to Plan and Allocate Work?
- List the Key Stages When Planning and Allocating Work
- Describe How Work is Allocated to Meet Team Objectives
- Describe How to Check that Team Members Understand their Allocated Work
Module 8: How to Monitor a Team’s Performance Against the Plan?
- Outline a Method to Monitor the Team's Performance Against the Plan
- Describe an Action the Team Leader Could Take to Rectify Underachievement Against the Plan
Unit 8000- 264: Briefing the Work Team
Credit Value: 1
Guided Learning Hours: 6
Module 9: How to Plan for a Team Briefing?
- State the Aim(S) of the Team Briefing
- Needs/Expectations of the Team Prior to the Briefing
- Objectives of the Team Briefing its Structure and Content
Module 10: Deliver a Team Briefing
- Location for the Team Brief Ensuring Relevant Equipment is Sourced
- Communicate the Relevant Information to the Team Prior to the Briefing
- Conduct a Team Briefing Responding to Any Enquiries
- Ensure the Team’s Understanding of the Team Brief
Module 11: Report Back on a Team Briefing
- State How Outcomes of the Briefing Can be Reported Back to Management
Unit 8000- 268: Leading Your Work Team
Credit Value: 2
Guided Learning Hours: 6
Module 12: Difference Between Leadership and Management
- Difference Between Leadership and Management
- Importance of Leadership Within Own Team
Module 13: Understand a Range of Leadership Styles and its Benefits
- Range of Different Leadership Styles
- Leadership style(s) within an organisation
- Effects that Leadership has on a Team Performance
- Identify Own Leadership Style and its Potential Impact on a team
Unit 8000- 300: Solving Problems and Making Decisions
Credit Value: 2
Guided Learning Hours: 9
Module 14: How to Describe a Problem, its Nature, Scope and Impact?
- Explain a Problem, Nature Scope and Effect
Module 15: How to Gather and Interpret Information to Solve a Problem?
- Problem Solving Tools and Techniques
- Main Approaches to Problem Solving
Module 16: How to Evaluate Options to Decide?
- Learn Decision Making Techniques for Solution
Module 17: Plan, Monitor and Review the Implementation and Communication of Decisions
- Implementation and Communicating Decisions
- Describe Monitoring and Review Techniques
Unit 8000-308: Understanding Leadership
Credit Value: 2
Guided Learning Hours: 6
Module 18: Understand Leadership Styles
- Describe the Factors of Leadership Styles in Workplace Situations
- Importance of Leadership Styles or Behaviours
Module 19: Leadership Qualities and Review Own Leadership Qualities and Potential
- Personal Development as a Leader
- Describe appropriate actions to enhance own leadership
Unit 8000- 320: Managing Workplace Projects
Credit Value: 2
Guided Learning Hours: 7
Module 20: How to Manage a Simple Workplace Project?
- What is a Project?
- Usage of simple tools
- Project Planning Techniques
- Understanding of Project Evaluation Technique
Module 21: Understand the Financial and Non-Financial Implications of a Workplace Project
- Starting a Project
- Understanding Arears Where Net Savings Can Be Achieved
- Identify Wider Non-Financial Implications
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