ILM Level 5 Certificate in Effective Coaching and Mentoring Course Outline
Total Credit Value: 16
Total Guided Learning Hours: 42
Unit 8588-500: Understanding the Skills, Principles, and Practice of Effective Coaching and Mentoring within an Organisational Context
Credit Value: 6
Guided Learning Hours: 20
Module 1: Understand the Purpose of Coaching and Mentoring within an Organisational Context
- Introduction to Coaching and Mentoring
- Differences Between Mentoring and Coaching
- Similarities Between Mentoring and Coaching
- Importance of Coaching and Mentoring
- Barriers to Coaching and Mentoring
- Organisational Benefits of Coaching and Mentoring
Module 2: Understand the Knowledge, Skills, and Behaviours Required to be an Effective Coach or Mentor
- Skills Coaches and Mentors Need
- Effective Communication for Effective Coaching
- Coaching and Mentoring Roles
- Responsibilities of a Coach
- Responsibilities of a Mentor
Module 3: Understand the Importance of Effective Contracting and Management of the Coaching or Mentoring Process
- Contracting in Coaching
- Coaching and Mentoring Processes
- Implementing Coaching and Mentoring in Organisation
- Steps in Coaching Process
- Mentoring Process
Unit 8588-501: Undertaking Effective Coaching or Mentoring within an Organisational Context
Total Credit Value: 5
Guided Learning Hours: 12
Module 4: Be Able to Plan and Prepare Effective Coaching or Mentoring within an Organisational Context
- Set Up a Mentoring Programme
- Mentoring Programme Design
- Steps to Start a Mentoring Programme
- Create a Culture of Coaching
Module 5: Be Able to Undertake and Record at Least 18 Hours of Effective Coaching or Mentoring with a Minimum of 2 and a Maximum of 3 Individuals
- How Should Coaches Manage Record Keeping?
- Purpose of Record Keeping
- Practical Guidelines for Record Keeping
- Video and Audio Recordings
- Data Protection
- Records Access and Security
- Reflective Practice
Module 6: Be Able to Demonstrate and Evidence Ongoing Reflection and Review of Own Coaching or Mentoring Practice
- Create Reflection in Coaching
- Continuous Professional Development Cycle
- Strategies and Techniques for Mentoring and Coaching
- Coaching with Feedback
- Coaching Feedback Model
Unit 8588-503: Reviewing Own Ability as a Coach or Mentor within an Organisational Context
Total Credit Value: 5
Guided Learning Hours: 10
Module 7: Be Able to Holistically Review their Ability to Perform Effectively as a Coach or Mentor within an Organisational Context
- How to Use Mentors for Measurement and Evaluation?
- Role of Mentors in Employee Performance Evaluation
- Employee Performance Evaluation Metrics
- Performance Coaching
- Evidence-Based Assessment
- How Do Learners Work Through an Applied Learning Activity?
- Coaching Models
- Ethical Behaviour in the Mentee-Mentor Relationship
Module 8: Be Able to Develop a Plan for their Future Professional Development in Coaching or Mentoring
- SWOT Analysis
- Importance of SWOT Analysis
- Write a SWOT Analysis
- How to Do SWOT Analysis?
- Personal Development Plan
- Create a Personal Development Plan
- Benefits
- Continuing Professional Development (CPD)
- Importance
- Types
- Recording Development
- Benefits