BCS Foundation Certificate In User Experience | Business Analysis in Hong Kong

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BCS Foundation Certificate in User Experience

Hong Kong

Understand the key principles of user-centred design and contextual inquiry.
Gain an understanding of how to create personas from user research data.
Become familiar with the role of design experiments in validated learning.

Dates & Prices Dates & Prices

Course information

BCS Foundation Certificate in User Experience Training Course Outline

Module 1: Guiding Principles

Articulate the Importance of Taking the Users' Perspective
Key Principles of User-Centred Design
ISO 9241 (Important Standard of Usability)
User Experience Vs Usability
Usability Vs User Acceptance Testing
Benefits of Inclusive Design

Module 2: User Research

Components of the Context of Use
Potential Users of the System
Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
Observation Vs Interpretation
Key Principles of Contextual Inquiry
Affinity Programming

Module 3: Illustrating the Context of Use

How to Create Personas from User Research Data?
Hick's Law
How to Identify Users' Key Tasks?
Explain the Rationale for Focusing on User Needs
Elements of User Story

Module 4: Measuring Usability

Define Usability
Measures of Usability
Role of Design Experiments in Validated Learning
Strengths and Weaknesses of Multivariate Testing
Value of Iterative Design
Good and Bad User Experiences

Module 5: Information Architecture

Information Architecture (IA)
Schemes for Classifying and Organising Information
LATCH Model
Organise, Structure, and Label Content
Carrying Out an Open and a Closed Card Sort
Implementation Model, Mental Model, and Conceptual Model
State the Concept of Affordance

Module 6: Interaction Design

Different User Interface Design Patterns
Choose the Correct Interactive Control in a UI Design
Fitts' Law
Concept of Progressive Disclosure
Interaction Design Vs Information Architecture
User Interface Consistency is an Important Design Principle

Module 7: Visual Design

Fundamental Principles of Visual Design
Identify Good and Poor Page Layout
Eye-Tracking
Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping

Prototyping
Different Types of Prototypes
Choose Between Different Types of Prototype
Appropriate Type of Prototype for the Phase of Design
Differences Between Prototypes and Sketches
Sketch Paper Prototypes

Module 9: Usability Evaluation

Nielsen's Usability Heuristics
Different Kinds of Usability Evaluation
Plan Usability Evaluations to Test Design Hypotheses
Record the Data from Usability Evaluations
Distinguish Between High and Low Severity Usability Problems
Moderating a Usability Test
Usability Inspection Vs Usability Test
Good and Poor Tasks for a Usability Test
Difference Between Observation and Interpretation
W3C's Web Content Accessibility Guidelines

Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

UX Designers
UI Designers
Web Developers
Product Managers
Digital Marketers
Project Managers
Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates plan and implement empirical measures of user behaviour. Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day Business Analysis course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more.

Course Objectives

To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

What's included within this BCS Foundation Certificate in User Experience Training Course?

BCS Foundation Certificate in User Experience Examination
World-Class Training Sessions from Experienced Instructors
BCS Foundation Certificate in User Experience Certificate
Digital Delegate Pack

BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows:

Question Type: Multiple choice
Total Questions: 40
Total Marks: 40 Marks
Pass Marks: 65%, or 26/40 Marks
Duration: 60 Minutes
Open Book/Closed Book: Closed book

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Foundation Certificate In User Experience | Business Analysis in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's BCS Foundation Certificate In User Experience | Business Analysis in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Great trainer however the sing

Gavin Mark Butler

The course was interactive and well-paced.

Hazel Manjrekar

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BCS Foundation Certificate In User Experience | Business Analysis in Hong Kong FAQs

What is user experience?

User Experience (UX) is concerned with gaining a thorough understanding of users, what they value, their needs, abilities, and limitations.

What are the prerequisites?

There are no formal prerequisites to attend this BCS Foundation Certificate in User Experience training course.

Who should attend this course?

This BCS Foundation Certificate in User Experience Training course is ideal for anyone who wants to improve the user experience for their customers.

What are the benefits of inclusive design?

It helps to reach a huge market, improves team's motivation and engagement, supports the development of innovative products, creates better user experiences, makes a positive social impact, etc.

What are the different types of prototypes?

Feasibility, low-fidelity user, high-fidelity user, and live data are the different types of prototypes.

What is LATCH?

LATCH (Location, Alphabet, Time, Category, and Hierarchy) is an Information Architecture (IA) model/framework used to organise and label information.

What will I learn during the BCS Foundation Certificate in User Experience Training course?

This BCS Foundation Certificate in User Experience Training course will help you to understand the principles and optimal design and architecture required for improving the user experience for customers. You will also learn about various essential topics such as different types of prototypes, good and poor tasks for a usability test, differences between prototypes and sketches, Nielsen's usability heuristics, etc.

What is the cost/training fees for BCS Foundation Certificate in User Experience in Hong Kong?

The training fees for BCS Foundation Certificate in User Experiencein Hong Kong starts from HKD19695

Which is the best training institute/provider of BCS Foundation Certificate in User Experience in Hong Kong?

The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in User Experience.

What are the best Business Analysis Courses courses in Hong Kong?

Please see our Business Analysis Courses courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our Business Analysis training is accredited by BCS

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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