Business Analyst Training | Business Process Mapping Training in Hong Kong

Home

Courses

Business Analyst Course

Business Process Mapping Training

Hong Kong

Understand efficiency gaps in business processes
Gain skills in documenting and analysing operations
Learn to visualise and improve workflows with this Business Process Mapping Training

Dates & Prices Dates & Prices

Course information

Business Process Mapping Training Course Outline

Module 1: Understanding the Terms

What is a Process?
Understanding the Terms

Module 2: Stages of Business Process Mapping

Key Stages in Effective Process Mapping
‘As Is’ Process
‘To Be’ Process

Module 3: Mapping a Business Activity

Start, End, and Purpose of Business Activity
Key Elements
Mapping Methods
Mapping Symbols

Module 4: Detail Behind the Processes

Workshop Facilitation Skills
Titles and Numbering
Detail Behind the Processes

Module 5: Assigning Control and Responsibilities

Using Swim Lanes in Process Maps
Opportunity Flowchart
Why are Swim Lane Diagrams Useful?
How do you Create a Swim Lane Diagram?
Using Swim Lanes in Process Maps
Standard BPMN Symbols in Templates

Module 6: Drawing the Process Map

What is a Process Map?
Box 1, Box 2, and Box 3
Boxes 4-7
Cross-Functional Process Map
Documenting the Process

Module 7: Estimating Time, Cost, and Validating the Process Map

Business Process Timing
Process Cost
Analysing the Cost Estimate Columns
Verifying the Process Map

Module 8: Process Analysis

Introduction to Process Analysis
Five Why’s Technique
Unblocking Bottlenecks
Increasing Efficiency at the Bottleneck
Decrease Input at the Bottleneck

Module 9: Creating “To Be” Processes

Creating “To Be” Processes
- Reasons
- How?
Changing Processes

Who should attend this Business Process Mapping Training?

The Business Process Mapping Course is suited for delegates who wish to improve the efficiency and effectiveness of their organisation's business processes. The following professionals can benefit from attending this course:

Business Analysts
Process Managers
Project Managers
Team Leaders
Operations Managers
Continuous Improvement Specialists
Change Managers
Supply Chain and Logistics Professionals

Prerequisites of the Business Process Mapping Training

There are no formal prerequisites for this Business Process Mapping Course. However, a basic understanding of Business Analysis concepts and practices will be beneficial.

Business Process Mapping Training Course Overview

Business Process Mapping is a powerful tool used in Business Process Management to visually display process phases and demonstrate how a process should work from start to finish. It involves every aspect of a circle, like the personnel involved, controls used, inputs, outputs, etc. This training course delves into the fundamental concepts of process mapping and its vital relevance in streamlining operations, improving efficiency, and ensuring seamless workflow within organisations.

Proficiency in Business Process Mapping is indispensable for Business Analysts, professionals aiming for Business Analyst Certifications, and anyone seeking to optimise business operations. The ability to map and analyse processes is critical for identifying bottlenecks, enhancing productivity, and making informed decisions in dynamic business environments.

This intensive 1-day Business Process Mapping Course equips delegates with practical skills to create, analyse, and optimise Business Process Maps. Delegates will gain a deep understanding of process mapping tools and techniques, enabling them to identify areas for improvement and implement effective solutions. The course fosters a problem-solving mindset and prepares individuals to excel in their roles.

Course Objectives

To achieve a result using a set of different activities in a process
To visualise the working of a business by considering roles and standards
To define business process activities, interact with web services description
To identify objectives, essential controls, and risks in the process
To make the process run more effectively and efficiently, use tools
To access business stakeholders who perform the business process

After completing this Business Process Mapping Training, delegates will be well-equipped to apply their newfound knowledge and skills to their professional roles. They will play a vital role in streamlining processes, improving business performance, and contributing to the overall success of their organisations.

What’s included in this Business Process Mapping Training?

World-Class Training Sessions from Experienced Instructors
Business Process Mapping Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analyst Training | Business Process Mapping Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Business Analyst Training | Business Process Mapping Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

The trainer was very knowledgeable and clearly explained each element

Nicola Booty

Joa was incredibly engaging and knowledgable in his content

Kerri Parker

Warren was brilliant, start to finish! Brought the material to life and delivered the session in a lighthearted and cheery way. Kept my attention throughout! Would love to be in another one of Warren's sessions!

Harjeet Dhanota

Business Analyst Training | Business Process Mapping Training in Hong Kong FAQs

What does Business Process Mapping involve?

Business Process Mapping visually represents work processes, showcasing the steps needed to complete a product or service. It utilises flowcharts or Business Process Model and Notation (BPMN) symbols to illustrate relationships, activities, roles, responsibilities, and compliance for transparency among stakeholders and within the organisation.

Why do you need Business Process Mapping Training?

This training provides individuals with a thorough understanding of processes, enables process improvement, promotes standardisation and consistency, enhances communication and collaboration, aids in change management, facilitates process automation, and fosters a culture of continuous improvement.

What is the duration of this Business Process Mapping Training course?

The duration of this Business Process Mapping Training Online spans 1 day.

Who should attend this Business Process Mapping Course?

This Business Process Mapping Training is recommended for Managers, Project Leaders and individuals involved in improving the effectiveness of business processes.

What is the scope of Business Process Modelling Training?

Business Process Modelling Training focuses on equipping individuals with skills to analyse, design, and improve business processes. It covers process analysis, design, modelling notations, simulation, improvement methodologies, process automation, and change management. The goal is to enhance efficiency, customer satisfaction, and overall organisational performance.

Do I need to understand ISO standards to attend this Business Process Mapping Training?

No, a comprehensive understanding of ISO standards is not required for attending the Business Process Mapping Course. Process mapping offers benefits beyond ISO compliance, including process assessment, documentation, project planning, and improved understanding of processes, making the course valuable to anyone seeking process knowledge.

What are the objectives of this Business Process Mapping Training?

The objectives of this Business Process Mapping Certification Course include understanding process mapping concepts, learning to create and analyse process maps, identifying process improvements, and enhancing organisational efficiency.

What topics are covered in the training?

Topics covered in this Business Process Mapping Training include process mapping fundamentals, flowchart creation, process analysis, identifying bottlenecks, and using process mapping software.

What are the prerequisites for attending this training?

There are no formal prerequisites for this Business Process Mapping Training. However, a basic understanding of Business Analysis concepts and practices will be beneficial.

What learning formats are available for this training?

The Knowledge Academy provides flexible learning options including Online Instructor-led, Online Self-paced, Classroom, and Onsite training. These options allow you to take this Business Process Mapping Training at your preferred pace, time, and location.

Will I receive a certificate upon completing this course?

Yes, delegates will receive a Business Process Mapping Training certificate upon completing this course.

What are the benefits of this Business Process Mapping Training for my organisation?

Benefits of this Business Process Mapping Certification include improved process efficiency, better workflow understanding, enhanced communication, and the ability to identify and address process bottlenecks.

Are there any follow-up courses or advanced training available?

Yes, The Knowledge Academy provides advanced courses and specialised training in process optimisation and management.

Can the training be customised for our organisation’s specific needs?

Yes, we offer corporate Business Process Mapping Training that can be customised to meet the specific needs of an organisation and its employees.

Why choose The Knowledge Academy in Hong Kong over others?

The Knowledge Academy in Hong Kong is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Business Process Mapping Training.

What is the cost/training fees for Business Process Mapping Training in Hong Kong?

The training fees for Business Process Mapping Trainingin Hong Kong starts from HKD7995

Which is the best training institute/provider of Business Process Mapping Training in Hong Kong?

The Knowledge Academy is the Leading global training provider for Business Process Mapping Training.

What are the best Business Analyst Course courses in Hong Kong?

Please see our Business Analyst Course courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Business Analyst Training

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on Business Analyst Course?

Back to course information

Upcoming classes
Package deals

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +852 2592 5349 and speak to our training experts, we should be able to help you with your requirements.

Book now