Business Analysis Training | Creating Effective Stakeholder Engagement Training in Hong Kong

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Business Analyst Course

Creating Effective Stakeholder Engagement Training

Hong Kong

Understand the importance of Stakeholder Engagement in project success
Elevate your skills with our comprehensive Stakeholder Engagement Training
Learn techniques to communicate effectively with diverse stakeholders

Dates & Prices Dates & Prices

Course information

Creating Effective Stakeholder Engagement Course Outline

Module 1: Stakeholders

Introduction to Stakeholder Analysis
Stakeholder Management Lifecycle
Stakeholders Engagement
Stakeholders
Stakeholder Groups
Identify Stakeholders
Stakeholder Management
Grid Categories
Stakeholder Analysis Techniques and Prioritisation
Why is Stakeholder Management Important?
Stakeholder Management Plan

Module 2: Communication

Communication Process
Barriers to Communication
Semantic Barrier, Physical, and Psychological
Introduction to Active Listening

Module 3: Working with Stakeholder Groups

Groups Vs Teams
Types of Teams
Team Roles at Work
Based on Adair’s Three Circle Model
Learning Cycle and Styles

Module 4: Facilitated Workshops

Introduction to Facilitated Workshops
Examples of Facilitated Events
Roles in a Facilitated Workshop
Structure of a Facilitated Workshop
Aspects for Successful Facilitation
Facilitation Behaviours
Techniques

Module 5: Rapport

Nature of ‘Rapport’
MBTI®
Techniques for Creating and Sustaining Rapport
Rapport Face-to-Face
Building Rapport
NLP: Neuro-Linguistic Programming
Mirror, Match, and Pace
Rapport Over the Phone
Rapport via Email
How to Avoid Destroying Rapport?

Module 6: Creative Problem-Solving

Introduction to Creative Problem-Solving
Barriers to Creativity
Creative Problem-Solving Process
Understanding the Situation

Module 7: Managing Expectations

Why Does Expectation Matter?
Categories of Expectation
Sources of Expectations: Controllable and Uncontrollable Expectation Creators
Process for Managing Expectations

Module 8: Negotiating with Stakeholders

Definition to Negotiation
Principles of Negotiation
Negotiation Outcome
Dovetailing
Four Stages of Principled Negotiation
BATNA
Process for Successful Negotiation

Module 9: Managing Conflict

Roots of Conflict: Goals, Judgments, and Values
Options for Conflict Resolution
Conflicting Objectives of Stakeholders and Balancing Conflicts
Thomas-Kilmann Conflict MODE Instrument

Who should attend this Creating Effective Stakeholder Engagement Training?

This Creating Effective Stakeholder Engagement Course is ideal for those who actively participate in project development initiatives and those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this Stakeholder Engagement Training course:

Project Managers
Business Analysts
Communication Specialists
Department Heads
Corporate Strategy Executives
Public Relations Professionals
Corporate Social Responsibility (CSR) Professionals

Prerequisites of the Creating Effective Stakeholder Engagement Training

There are no formal prerequisites for this Creating Effective Stakeholder Engagement Course. However, a basic understanding of Project Management concepts will be beneficial.

Creating Effective Stakeholder Engagement Training Course Overview

This Creating Effective Stakeholder Engagement Course, tailored for Business Analysts, delves deep into the art of forging robust relationships with stakeholders. Understanding their needs and concerns is paramount for successful project outcomes. By honing these skills, professionals can elevate their strategic insight, ensuring project alignment with organisational goals and stakeholder expectations. This course navigates the nuanced landscape of stakeholder interactions, which is vital for any proficient Business Analyst.

Proficiency in stakeholder engagement is essential for Business Analysts, Project Managers, and professionals aspiring to excel in roles that require effective communication and collaboration. Business Analysts, in particular, should aim at mastering this subject, as it is a fundamental aspect of their role and a key criterion for obtaining a certification as a Business Analyst.

This intensive 1-day Business Analyst Training offered by The Knowledge Academy is tailored to empower delegates with the knowledge and practical skills needed to excel in stakeholder engagement. Through interactive sessions, real-world case studies, and hands-on exercises, delegates will learn to identify, assess, and manage stakeholders effectively. These Business Analyst Certifications ensure that you can communicate and align stakeholder interests, creating a positive impact on project success and overall business performance.

Course objectives

To learn how to define the needs and aspirations of their stakeholders
To develop a planned approach to connecting with each of the stakeholders
To align the stakeholder engagement plan with the overall strategy
To become familiar with how to manage stakeholders effectively
To understand the adequate negotiation techniques in different situations
To design and develop a strategy for the engagement of stakeholders

After completing the Creating Effective Stakeholder Engagement Course, delegates will be well-equipped to navigate the complex landscape of stakeholder engagement, adding significant value to their organisations. Whether you are a seasoned professional or new to the field, this Business Analyst Certification is your gateway to unlocking new career opportunities and achieving success in your Business Analyst journey.

What’s included in this Creating Effective Stakeholder Engagement Training?

World-Class Training Sessions from Experienced Instructors
Creating Effective Stakeholder Engagement Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Tom was friendly, engaging, and knowledgable and happy to answer questions

Berit Skjolaas Joyce

Andrew was very clear and informative, we went through the material at a good pace for the whole group. Responses to questions were well thought-out, and demonstrated a wealth of prior experiences relevant to this course.

Andrew Kipling

Trainer was knowledgeable and engaging

Fiona Cathcart

Business Analysis Training | Creating Effective Stakeholder Engagement Training in Hong Kong FAQs

What does the term “Stakeholder Engagement” mean?

Stakeholder Engagement refers to the process of involving individuals, groups, or organisations that may affect or be affected by a project's outcomes. It involves communication, consultation, and collaboration to ensure their needs and expectations are addressed.

What are the prerequisites of the Stakeholder Engagement Training Course?

There are no formal prerequisites for this Stakeholder Engagement Training Course. However, a basic understanding of Project Management concepts will be beneficial.

What are the advantages of Stakeholder Engagement Training?

Stakeholder Engagement Training enhances communication, fosters collaboration, and builds trust among project stakeholders. It improves decision-making, mitigates risks, and ensures project success by aligning stakeholder expectations and project goals, leading to better outcomes and sustained organisational growth. Join our Stakeholder Engagement Training to learn more about effective Stakeholder Engagement.

How can one address the difficulties associated with obtaining Stakeholder Engagement Certification?

One can address difficulties in obtaining Stakeholder Engagement certification by thoroughly understanding course materials, actively delegates in practical exercises, seeking mentorship, and consistently applying learned strategies in real-world scenarios to build confidence and competence in stakeholder management.

Who should attend this Business Analysis Training Course?

This Business Analysis Training Course is ideal for aspiring Business Analysts, Project Managers, IT Professionals, and anyone seeking to enhance their analytical skills and knowledge to drive business improvements and make informed, data-driven decisions.

Why is Stakeholder Engagement important?

Stakeholder Engagement is crucial as it fosters collaboration, builds trust, and ensures that diverse perspectives are considered, leading to more informed decision-making, enhanced project outcomes, and increased acceptance and support for initiatives among those affected.

What are the key principles of effective Stakeholder Engagement?

Effective Stakeholder Engagement involves building trust through transparent communication, actively listening to stakeholder needs, fostering collaboration, maintaining regular interactions, and aligning objectives. Prioritising mutual respect and addressing concerns promptly ensures positive, long-term relationships and successful project outcomes.

How do you identify Stakeholders?

Identifying stakeholders involves understanding the project's scope, goals, and impact. Consider individuals, groups, or organisations affected by or interested in the project. Analyse their influence, interest, and potential contributions to ensure their engagement and address their needs.

What are effective Stakeholder Engagement techniques?

Effective Stakeholder Engagement techniques include regular communication, active listening, transparency, collaboration, addressing concerns promptly, building trust, and involving stakeholders in decision-making processes. These methods foster positive relationships and ensure stakeholders feel valued and informed throughout a project's lifecycle.

How can you measure the success of Stakeholder Engagement?

Measuring Stakeholder Engagement success involves evaluating satisfaction, feedback quality, participation rates, and the achievement of set objectives. Positive changes in stakeholder attitudes, increased collaboration, and the attainment of project goals indicate effective engagement.

What are common challenges in Stakeholder Engagement and how can they be overcome?

Common challenges in Stakeholder Engagement include miscommunication, conflicting interests, and lack of trust. These can be overcome by fostering transparent communication, aligning goals, and building strong, trust-based relationships to ensure effective collaboration and mutual understanding.

How can technology facilitate Stakeholder Engagement?

Technology facilitates Stakeholder Engagement by enabling real-time communication, providing data-driven insights, enhancing collaboration through digital platforms, and offering interactive tools that allow stakeholders to actively delegates and contribute to decision-making processes, ensuring transparency and inclusivity.

What role does training play in effective Stakeholder Engagement?

Training plays a crucial role in effective stakeholder engagement by equipping individuals with the necessary skills and knowledge to communicate, collaborate, and manage expectations. Stakeholder Engagement Training enhances understanding and fosters positive relationships, ensuring project success and stakeholder satisfaction.

How Stakeholder Engagement Training programmes should be structured?

Stakeholder Engagement Training programmes should be structured to include clear objectives, interactive sessions, practical exercises, feedback loops, and regular assessments to ensure participants understand and apply the skills needed to effectively engage and collaborate with stakeholders.

What are the key components of a Stakeholder Engagement Training curriculum?

A Stakeholder Engagement Training curriculum includes stakeholder identification, communication strategies, conflict resolution, stakeholder analysis, influence mapping, effective negotiation techniques, engagement planning, feedback mechanisms, and performance measurement to ensure successful and sustainable stakeholder relationships.

What strategies can be employed to ensure Stakeholder Engagement Training is accessible and inclusive?

To ensure accessibility and inclusivity in Stakeholder Engagement Training, use diverse formats like videos, text, and interactive sessions, offer translations and captions, provide flexible scheduling, use inclusive language, and address varied learning styles and needs.

Why choose The Knowledge Academy in Hong Kong over others?

The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Stakeholder Engagement Training Course.

What is the cost/training fees for Creating Effective Stakeholder Engagement Training in Hong Kong?

The training fees for Creating Effective Stakeholder Engagement Trainingin Hong Kong starts from HKD7995

Which is the best training institute/provider of Creating Effective Stakeholder Engagement Training in Hong Kong?

The Knowledge Academy is the Leading global training provider for Creating Effective Stakeholder Engagement Training.

What are the best Business Analyst Course courses in Hong Kong?

Please see our Business Analyst Course courses available in Hong Kong

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Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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