Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Hong Kong

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Implementing and Operating Cisco Collaboration Core Technologies Training

Hong Kong

Learn to implement Cisco unified communications manager provisioning features.
Attain knowledge of configuring calling privileges in Cisco Unified Communications Manager
Gain an understanding of analysing traffic patterns and quality issues in converged IP net

Dates & Prices Dates & Prices

Course information

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

Module 1: Cisco Collaboration Solutions Architecture

Introduction to Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs

Module 2: Call Signalling Over IP Networks Bullet

IP Phone Initialisation
Single Site On-Cluster Calling
Troubleshoot Single Site On-Cluster Call Setup
Call Setup and Teardown Process
SIP Call Signalling for Call Setup and Teardown
Compare the Call Control Protocols
DTMF Signalling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

LDAP in Cisco Unified Communications Manager
- Integration
- Synchronisation
- Authentication
- Attribute Mapping
- Considerations
Access Control Groups
Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

Provisioning Options
Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
Batch-Provisioning Tools

Module 5: Codecs

What are Codecs?
Audio and Video Codecs
Evaluate the Effects of Encryption on Codecs
Call Admission Control
Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

Introduction to Dial Plan
Dial Plan Components and Their Functions
EndPoint Addressing
Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

What are MGCP Gateways?
MGCP Gateway Implementation
Path Selection
Route Groups
Route Lists and Patterns
Digit Manipulation

Module 8: Implement Voice Gateways

Dial Peers
Digit Manipulation Features on Cisco IOS Gateways
Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

Calling Privileges Introduction
Partitions and CSSs
Considerations of Partition and CSS
Time-of-Day Routing
Client Matter Codes and Forced Authorisation Codes

Module 10: Toll Fraud Prevention Implementation

Introduction to Toll Fraud Prevention
Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalised Call Routing Implementation

Multisite Dial Plans
Globalised Call Routing
- Introduction
- Number Formats
Globalisation of Localised Call Ingress
Localisation During Call Egress

Module 12: Implement and Troubleshoot Media Resources

Media Resources Overview
Media Resource Selection and Access Control
Annunciator Feature
Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge
- Devices
- Integration Options
MTP and Transcoder
- Devices
- Requirements

Module 13: Cisco Instant Messaging and Presence

Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

Deployment Modes
Operational Modes

Module 15: Configure Cisco Unity Connection Integration

Introduction to Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

What is Call Handler?
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler

Module 17: Collaboration Edge Architecture

Collaboration Edge (Expressway -C, -E)
Supported Services for B2B Collaboration
Mobile and Remote Access
Service Discovery
Explore Expressway Settings for MRA
Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

Converged Networks
Available Bandwidth
Network Delay Components
End-to-End Delay Calculations
Jitter
Packet Loss

Module 19: QoS and QoS Models

What is QoS?
Network Traffic Identification
Categorise Network Traffic into Classes
Policies
QoS Mechanisms and Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector

Module 20: Implement Classification and Marking

Classification and Marking Introduction
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

Introduction to Campus Classification and Marking
QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internals DSCP

Labs

Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalised Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
EAI: Configure QoS

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:

Network Engineers
Unified Communications (UC) Engineers
Voice and Video Engineers
Telephony Administrators
Unified Communications Managers
Network Architects
VoIP Technicians
Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

Cisco IT implements our solutions to enhance business operations, accelerate decision-making, and increase productivity. It simplifies communication, inspires innovation, and enables interaction with each other anywhere on any device. It makes it simple to access the Cisco technologies need to scale quickly and advance at business speed. This training will provide learners with the knowledge and skills required to implement and deploy core collaboration and networking technologies. Obtaining excellent skills in operating Cisco devices enables individuals to gain higher designations in globally recognised organisations and climb the ladder of success within a short time.

This 2-day Implementing and Operating Cisco Collaboration Core Technologies Training course provides delegates with a comprehensive knowledge of implementing Cisco collaboration solutions. During this training, delegates will become familiar with call signalling that establishes the connection between the endpoint and gatekeeper. They will also get acquainted with Cisco Codecs for creating video collaboration experiences for vertical applications. The Knowledge Academy’s highly skilled trainer with years of experience teaching Cisco courses will conduct this training.

Course Objectives

To configure calling privileges in Cisco unified communications manager
To compare IP phone signalling protocols of session initiation protocol
To integrate and troubleshoot Cisco unified communications manager
To implement public switched telephone network access using MGCP
To configure and troubleshoot Cisco unity connection call handlers
To transform analogue voice into digital streams using codecs

After attending this training, delegates will be able to implement dial plans and call routing in Cisco unified communications manager. They will also be able to work from outside the company using Mobile Remote Access (MRA) endpoints.

What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

World-Class Training Sessions from Experienced Instructors
Implementing and Operating Cisco Collaboration Core Technologies Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

excellent skilled trainer

Mohammed Khalid Shariff

Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Hong Kong FAQs

What is Cisco Collaboration Core (CLCOR) Technologies?

Cisco Hosted Collaboration Solution (HCS) is the upcoming generation UC and collaboration platform for service providers who want to deliver distinctive Cisco collaboration technologies using hosted and managed models.

Why is it important to attend this training for Implementing & Operating Cisco Collaboration Core Technologies?

Attending training for Implementing & Operating Cisco Collaboration Core Technologies is crucial as it equips professionals with the skills to manage, deploy, and troubleshoot Cisco’s collaboration solutions, ensuring seamless communication, enhanced productivity, and optimised business processes within organisations.

What is Cisco Hosted Collaboration Solution (HCS)?

(HCS), which stands for Cisco Hosted Collaboration Solution, is a cloud-based platform that enables service providers to offer Cisco collaboration applications, such as voice, video, and messaging, to businesses. It provides scalable, flexible, and secure communication services without the need for extensive on-premises infrastructure.

What are the prerequisites for this Cisco Collaboration Core Technologies Training?

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training course.

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training?

What are the advantages of the Cisco Hosted Collaboration Solution (HCS)?

Cisco HCS provides the benefits of Cisco’s collaboration solutions with operational, financial, and strategic benefits associated with cloud services.

What is the importance of a Cisco unified communications manager?

Cisco Unified Communications Manager (Unified CM) offers secure, manageable, reliable, and scalable session management and call control.

How will this training be beneficial for delegates?

At the end of this training, delegates will be able to implement Cisco collaboration solutions within an organisation and integrate Cisco Unified Communications Manager LDAP. They will also be able to configure calling privileges and analyse quality issues in converged networks.

What will I learn in this Implementing and Operating Cisco Collaboration Core Technologies Training course?

In this Implementing and Operating Cisco Collaboration Core Technologies Training course, you will learn about Cisco collaboration solutions architecture, call signaling, codecs, dial plans, endpoint addressing, implementing voice gateways, enabling Cisco Jabber, and other related concepts.

Is there any prior experience required to attend this course?

No prior experience is required to attend this course. However, before attending this course, it is recommended that delegates have familiarity with IP addressing and network protocols, as well as basic knowledge of Cisco Unified Communications, will help delegates better understand the course material and applications.

How long is the duration of the Cisco Collaboration Core Technologies Course?

This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.

What are the career prospects after completing this Implementing and Operating Cisco Collaboration Core Technologies Course?

Completing the Implementing and Operating Cisco Collaboration Core Technologies course enhances career prospects by qualifying professionals for roles like Collaboration Engineer, Network Administrator, and Systems Engineer, focusing on Cisco’s collaboration solutions and improving employability in communication and networking industries.

What are the benefits of getting certified in this Cisco Collaboration Core (CLCOR) Training?

Certified in Cisco Collaboration Core (CLCOR) training offers numerous benefits, including enhanced credibility, improved job opportunities, and the ability to efficiently deploy and manage Cisco collaboration technologies, leading to better performance, productivity, and career growth in the IT sector.

Do you offer 24/7 support for the Implementing and Operating Cisco Collaboration Core Technologies Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Do you provide self-paced Cisco Collaboration Core Technologies Online Training?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this Cisco Collaboration Core Technologies Online Course?

Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.

Who should I contact if I am unable to access my Implementing and Operating Cisco Collaboration Core Technologies Certification?

If you are unable to access this training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.

Are there any difficulty levels for this Cisco CLCOR Technologies Course?

The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.

Will I receive a certification upon completing the Cisco CLCOR Technologies Training?

Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Why choose The Knowledge Academy in Hong Kong over others?

The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Hong Kong?

The training fees for Implementing and Operating Cisco Collaboration Core Technologies Trainingin Hong Kong starts from HKD14995

Which is the best training institute/provider of Implementing and Operating Cisco Collaboration Core Technologies Training in Hong Kong?

The Knowledge Academy is the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.

What are the best Cisco Training courses in Hong Kong?

Please see our Cisco Training courses available in Hong Kong

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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