Citrix Training

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix XenApp 6.5 Administration Course Outline

Module 1: Introducing XenApp

  • XenApp Editions, Features, and Architecture
  • XenApp Components
  • Single and Multiple Farm Environments
  • XenApp Servers
  • Data Store
  • Data Store Updates and the Local Host Cache
  • Independent Management Architecture
  • Data Collectors
  • Data Collector Election
  • Zones
  • Additional XenApp Components
  • AppCenter

Module 2: Licensing XenApp

  • To License XenApp
  • Licensing Communication
  • License Communication Process
  • License Types
  • Citrix License Server
  • Microsoft Remote Desktop Services
  • Remote Desktop Licensing
  • Additional Licensing Considerations
  • License Administration Console
  • Port Configuration
  • Delegated Administrators in the License Administration Console
  • Installing Licensing
  • Manual Installation and Configuration
  • Removing Licensing
  • License Server Considerations
  • License File Management
  • Obtaining License Files
  • Add License Files
  • Subscription Advantage
  • High Availability Considerations
  • Additional License Server Processes
  • License Server Clustering

Module 3: Installing XenApp

  • XenApp Server Role Manager
  • Hardware Requirements
  • Software Requirements
  • Installation Decisions
  • Server Configuration Tool
  • Dynamic Data Centre Provisioning
  • Role-Based Uninstall
  • XenApp Configuration Options
  • Which Farm or Zones Will be Used in the Environment?
  • Which Server Will Be Used as the License Server?
  • Which Database Engine Will Be Used for the Data Store Database?
  • Will Shadowing Be Enabled?
  • Which Port Will the Citrix XML Service Run?
  • When Will Users Be Added?
  • Local Remote Desktop Users Group
  • Will Pass-through Authentication Be Used in the Environment?
  • Will the Information in the Data Store and Configuration Logging Databases be Protected?
  • Web Interface Installation Decisions

Module 4: Configuring XenApp Administration

  • Worker Groups
  • Managing Worker Groups
  • Administrator Privilege Levels
  • Creating Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Delegating Administration
  • Configuration Logging
  • Creating the Configuration Logging Database
  • Configuration Logging Database Settings
  • Enabling Configuration Logging

Module 5: Installing and Configuring Web Interface

  • Web Interface Ports
  • Web Interface Communication Process
  • Web Interface Installation
  • Installing the Web Interface
  • Site Creation
  • Creating a Web Interface Site
  • Site Creation Considerations
  • XenApp Web Site Configuration Options
  • XenApp Services Site Configuration
  • Web Interface Site Modification
  • Modifying the Web Interface Configuration File
  • Using the Web Interface Management Console
  • Specifying Citrix Plug-in Backup URLs
  • Site Appearance
  • Site Customisation Options
  • Session Preferences
  • Session Options
  • User Options
  • Workspace Control
  • Workspace Control
    • Functionality
    • Configuration Options
    • User Customisation
    • User Customisation
  • Session Termination
  • Citrix Plug-Ins and Web Interface
  • Plug-In Deployment Options
  • Automatically Detecting Plug-Ins
  • Client Detection
  • Authentication Configuration
  • Authentication Options
  • Generic RADIUS Support
  • Explicit Authentication
  • Pass-through Authentication
  • Smart Card Authentication
  • Citrix XML Service Trust Relationships
  • Secure Access Configuration
  • Access Methods
  • Network Address Translation
  • Network Address Translation Access Types
  • Server Configuration
  • Configuring Multiple Farms
  • Adding Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Specifying the XML Communication Port
  • Ticket Expiration Settings
  • Web Interface Site Removal
  • Troubleshooting Web Interface Issues

Module 6: Delivering Applications and Content

  • Published Resources
  • Published Resource Types
  • Resource Publishing Phases
  • Resource Name and Location
  • Server Assignment
  • Configured or Anonymous Accounts
  • Users and Groups
  • Resource Publishing Settings
  • VM Hosted Apps
  • Components of VM Hosted Apps
  • Organising Published Resources for Users
  • Advanced Published Resource Settings
  • Access Control
  • Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
  • Published Resource Configuration
  • Session Pre-Launch
  • Managing Connections
  • Resources
  • Disabling or Hiding a Published Resource
  • Troubleshooting Application Delivery Issues

Module 7: Streaming Applications

  • Application Streaming
  • Application Streaming Benefits and Components
  • Application Streaming Communication Process
  • Streaming App-V Packages
  • Citrix Offline Plug-In and Plug -In Cache
  • Citrix Offline Plug-In Installation
  • Citrix Streaming Profiler
  • Profiling Process
  • Installing the Citrix Streaming Profiler
  • Creating a Profile
  • Profile Security Setting
  • Targets
  • Inter-Isolation Communication
  • Profile
    • Preference Settings
    • System Requirements
    • Installation Types
    • Properties
  • Known Limits for Profiling Applications
  • Target Properties
  • Upgrading an Application in a Target
  • Application Delivery Methods
  • Use Web Delivery Method
  • Stream to Servers
  • Publishing a Streamed Application
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
  • Configuring Sites for Streaming Applications
  • Support for Both Remote and Streaming Applications
  • Offline Access Management
  • Indirect Membership to the Offline Access List
  • Providing Offline Access
  • Offline Access Period
  • Renewing Offline Access Period
  • Application Caching
  • Pre-Deployment of Streaming Applications
  • Troubleshooting Streaming Issues

Module 8: Configuring Policies

  • Group Policy Integration
  • IMA-Based Group Policies
  • Group Policy Extensions
  • Group Policy Architecture
  • Policy
    • Evaluation
    • Application Process
    • Processing and Precedence
    • Precedence Exceptions
    • Rules
  • Support for Policy Templates
  • Policy Filtering
  • Policy Modelling

Module 9: Configuring Load Management

  • Load Manager and Balancing
  • Load Balancing Process
  • Load Calculation and Evaluator Configuration
  • Creating Custom Load Evaluators
  • Thresholds for Load Management
  • Assigning Load Evaluators
  • Servers and Applications
  • Load Balancing Policies
  • Creating Load Balancing Policies
  • Force Application Streaming
  • Preferential Load Balancing and Considerations
  • Troubleshooting Load Management Issues

Module 10: Optimising the User Experience

  • Optimising Session Performance
  • Enabling Display Settings
  • HDX Broadcast Session Reliability
  • Enabling HDX Broadcast Session Reliability
  • HDX Broadcast Session Reliability Considerations
  • HDX RealTime
  • Enabling HDX RealTime
  • Understanding HDX RealTime Design Considerations
  • HDX Plug-n-Play
  • Enabling HDX Plug-n-Play
  • Understanding HDX Plug-n-Play Design Considerations
  • HDX MediaStream Windows Media Redirection
  • HDX MediaStream Flash Redirection
  • HDX 3D Image Acceleration
  • Enabling HDX 3D Image Acceleration
  • HDX 3D Progressive Display
  • Enabling HDX 3D Progressive Display
  • User Profiles
  • Differentiating User Profile Types
  • Redirecting User Data
  • Managing User Profiles
  • Enabling Profile Management
  • Understanding the Profile Management Logon Process
  • Troubleshooting User Experience Issues

Module 11: Configuring Self-Service Applications

  • Self-Service Applications Technologies
  • Citrix Receiver
  • Citrix Receiver for Windows
  • Citrix Receiver for Macintosh
  • Citrix Merchandising Server
  • Citrix Merchandising Server Architecture
  • Plug-Ins
  • Supported Plug-ins, Clients, and Receivers
  • Plug-in Delivery
  • Client for Java
  • Installation Considerations
  • Troubleshooting Self-Service Application Issues

Module 12: Configuring Printing

  • Printing Concepts
  • Printing Definitions
  • Printer Types
  • Printing Security
  • Default Printing Behaviour
  • Altering the Default Printing Behaviour
  • Printer Provisioning
  • User Self-Provisioning
  • Printer Auto-Creation
  • Printing Pathways
  • Network Printing Pathway
  • Client Printing Pathway
  • Printing Pathway Demonstration
  • Printer Drivers
  • Printer Driver Types
  • Citrix Universal Printing
  • Enhanced MetaFile Format
  • Print Preview
  • Citrix Universal Printer
  • Configuring Citrix Universal Printing
  • Administrator-Assigned Network Printers
  • Adding a Network Printer
  • Editing Network Printer Settings
  • Specifying the Default Printer
  • Workspace Control and Proximity Printing
  • Configuring Proximity Printing
  • Printing Preferences
  • Printing Properties
  • Printing Preference Hierarchy
  • Configuring Printer Property Retention
  • Printing Bandwidth
  • Troubleshooting Printing Issues

Module 13: Securing XenApp

  • XenApp Security Solutions
  • SecureICA
  • Citrix SSL Relay
  • SSL Relay Communication
  • Configuring SSL Relay
  • Access Gateway
  • Access Gateway Deployment Scenarios
  • Access Gateway Communications
  • Digital Certificates
  • Securing Access
  • Hosted Applications
  • SmartAccess
  • Web Interface Configuration
  • Access Methods
  • Access Gateway Settings
  • Configuring Web Interface for Access Gateway Connections
  • Security Configuration
  • Troubleshooting Access Gateway with XenApp

Module 14: Monitoring XenApp

  • Health Monitoring and Recovery
  • Service Monitoring for XenApp
  • Service Monitoring Components and Communication
  • License Usage Monitoring
  • Configuring License Alerts
  • Viewing License Usage
  • Viewing Historical License Data
  • Workflow Overview
  • Architecture
  • Workflow Automation Use Cases
  • Accessing the Farm Using PowerShell
  • Administering the Farm Using Commands

Module 15: Additional Components

  • SmartAuditor
  • SmartAuditor Components
  • Session Recording Process
  • Single Sign-on
  • Single Sign-on Components
  • Single Sign-on Process
  • Branch Optimisation and Repeater Components
  • Branch Optimisation Process for the Plug-in
  • Provisioning Services
  • Provisioning Services Components
  • Power and Capacity Management
  • XenServer Components

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Who should attend this Citrix XenApp 6.5 Administration Course?

The Citrix XenApp 6.5 Administration Training Course is designed for IT Professionals and System Administrators responsible for deploying, managing, and maintaining Citrix XenApp 6.5 environments. This training is essential for individuals looking to acquire comprehensive skills in administering Citrix virtual application delivery. The following professionals can greatly benefit from attending this training:

  • IT Administrators
  • System Engineers
  • Citrix Administrators and Support Personnel
  • Network and Infrastructure Professionals
  • Desktop Virtualisation Specialists
  • Cloud Architects
  • Technical Support Staff

Prerequisites of the Citrix XenApp 6.5 Administration Course

There are no formal prerequisites for this Citrix XenApp 6.5 Administration Training Course. However, familiarity with Microsoft SQL Server, Microsoft Windows Server 2008 R2 and Active Directory can be beneficial for the delegates.

Citrix XenApp 6.5 Administration Course Overview

Citrix XenApp 6.5 is a critical technology for virtual application delivery, enabling businesses to provide secure, remote access to applications and data. Understanding XenApp 6.5 administration is essential for IT professionals managing virtual environments, ensuring optimal performance and security in their organisations.

Proficiency in Citrix XenApp 6.5 administration is crucial for IT Administrators, Network Engineers, and System Integrators. Mastering this technology allows these professionals to efficiently manage and troubleshoot virtual applications, enhancing operational efficiency and user satisfaction. It is particularly relevant for those aiming to improve their expertise in virtualisation and cloud computing.

This 2-day training course by The Knowledge Academy equips delegates with the knowledge and skills needed to administer Citrix XenApp 6.5 environments effectively. Participants will learn through hands-on exercises and expert instruction, enabling them to configure, manage, and troubleshoot XenApp 6.5. This practical approach ensures that delegates can apply their new skills directly in their workplaces.

Course Objectives

  • To understand the architecture and components of Citrix XenApp 6.5
  • To install and configure Citrix XenApp 6.5
  • To manage and configure application delivery
  • To monitor and optimise the performance of XenApp environments
  • To troubleshoot common issues in XenApp 6.5
  • To implement security measures for XenApp deployments

After completing the course, delegates will possess the skills to administer Citrix XenApp 6.5 environments efficiently, ensuring secure, high-performance application delivery and user satisfaction. This expertise will significantly enhance their professional capabilities and career prospects in the IT sector.

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What’s included in this Citrix XenApp 6.5 Administration Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix XenApp 6.5 Administration Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix XenApp and XenDesktop Install, Configure and Manage Course Outline

Module 1: Architecture Overview

  • Architecture
  • Key XenApp and XenDesktop Components
  • Database
  • Virtual Delivery Agent (VDA)
  • Citrix StoreFront
  • Citrix Receiver
  • NetScaler Gateway
  • Citrix Studio
  • Citrix Director
  • Citrix License Server
  • Hypervisor or Cloud Service

Module 2: System Requirements

  • Hardware Requirements
  • Delivery Controller
  • Databases
  • Citrix Studio
  • Citrix Director
  • Virtual Delivery Agent (VDA) for Desktop OS
  • Virtual Delivery Agent (VDA) for Server OS
  • Hosts/Virtualisation Resources

Module 3: Installing and Configuring a XenApp and XenDesktop Site

  • Installation Preparation
  • Installing Components
  • Installing Core Components
  • Creating a Site
  • Installing VDAs

Module 4: Provisioning and Delivering App and Desktop Resources

  • Creating Machine Catalog
  • Managing Machine Catalogs
  • Create Delivery Groups
  • Virtual Desktop Interfaces (VDI) Desktops
  • Applications
  • Provisioning Services

Module 5: Providing Access with StoreFront and Receiver

  • Export and Import Storefront Subscription Database
  • Creating or Removing a Store
  • Configuring the Password Expiry Notification Period
  • Configuring the Group Policy Object Administrative Template
  • Deploy Citrix Receiver for Windows from Receiver for Web

Module 6: Understanding and Configuring Citrix Policies

  • Compare, Prioritise, Model, and Troubleshoot Policies
  • Locking Down a VDI-In-A-Box Desktop for Preventing Shutdown
  • Configuring Workspace Control
  • Manage Delivery Groups
  • Load Management Policy Settings
  • CPU Usage Excluded Process Priority
  • Maximum Number of Sessions
  • Memory Usage

Module 7: Printing with XenApp and XenDesktop

  • Print
  • Printing Policy Settings
  • Printer Auto-Creation Event Log Preference
  • Tools for Troubleshooting Printing

Module 8: Citrix Profile Management

  • Profile Management
  • Profile Handling Policy Settings
  • Streamed User Profiles Policy Settings

Module 9: Managing the XenApp and XenDesktop Site

  • Delegated Administration
  • Concepts used by Delegated Administration
  • Configuration Logging
  • Export-LogReportCsv
  • Export-LogReportHtml
  • Get-LogHighLevelOperation

Module 10: XenApp and XenDesktop Site Redundancy Considerations

  • Defining the Effect of a Component Failure in a Given Environment
  • Use the New Availability Group Dialog Box
  • Follow Up
  • Load Balancing with NetScaler

Module 11: XenApp/XenDesktop Site Basic Network Security Considerations

  • Configuring Basic Network Security 
  • Configure XML Service Trust
  • Secure Remote Access Using NetScaler Gateway and the Secure Ticket Authority

Module 12: Monitoring the XenApp/XenDesktop Site

  • Search for and View User Session Information with the Citrix Director
  • Monitor Historical Trends Across a Site
  • Monitor Hotfixes
  • Prevent Connections to Machines
  • Identify Tabs and Basic Navigation of Citrix Director
  • Configure HDX Insight Integration with Citrix Director

Module 13: Supporting and Troubleshooting XenApp/XenDesktop

  • How to Gather a Citrix Diagnostic Facility (CDF) Trace at System Start-up?
  • VDA (Virtual Delivery Agent) Clean-up Utility
  • How to Use the VDA Clean-Up Utility?
  • Tools

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Who should attend this Citrix XenApp and XenDesktop Install, Configure and Manage Course?

The Citrix XenApp and XenDesktop Install, Configure, and Manage Training Course is designed for IT professionals who want to gain proficiency in the deployment and management of both XenApp and XenDesktop solutions. The following individuals can benefit from attending this course:

  • System Administrators
  • IT Support Specialists
  • Desktop Support Engineers
  • Network Administrators
  • Citrix Administrators
  • Virtualisation Specialists
  • Infrastructure Managers

Prerequisites of the Citrix XenApp and XenDesktop Install, Configure and Manage Course

There are no formal prerequisites for this Citrix XenApp And XenDesktop Install, Configure and Manage Training Course. However, familiarity with networking concepts such as IP addressing, subnetting, routing, and switching can be beneficial for the delegates.

Citrix XenApp and XenDesktop Install, Configure and Manage Course Overview

Citrix XenApp and XenDesktop are industry-leading solutions for virtualising applications and desktops, enabling secure, remote access to critical business resources. Mastering these technologies is essential for IT professionals responsible for managing enterprise-level virtual environments. This course equips delegates with the skills necessary to efficiently install, configure, and manage Citrix environments, ensuring optimal performance and security in their organisations.

Proficiency in Citrix XenApp and XenDesktop is vital for IT Administrators, Network Engineers, and System Integrators aiming to enhance their ability to deploy and maintain virtualisation solutions. Professionals seeking to improve user experience, streamline IT operations, and enhance the security of their organisation's virtual infrastructure will find this training indispensable.

This intensive 2-day training by The Knowledge Academy provides delegates with hands-on experience in installing, configuring, and managing Citrix XenApp and XenDesktop environments. Through practical exercises and expert-led sessions, participants will gain a comprehensive understanding of best practices and advanced techniques. The course is designed to ensure that delegates can apply their newfound skills immediately, enhancing their ability to manage virtual environments effectively and efficiently.

Course Objectives

  • To understand the architecture and components of Citrix XenApp and XenDesktop
  • To learn the installation procedures for Citrix XenApp and XenDesktop
  • To configure Citrix environments to meet organisational needs
  • To manage and monitor Citrix environments effectively
  • To implement security measures for Citrix XenApp and XenDesktop
  • To troubleshoot common issues in Citrix virtual environments

After completing the course, delegates will possess the essential skills and knowledge required to proficiently install, configure, and manage Citrix XenApp and XenDesktop environments. This expertise will enable them to enhance the virtualisation capabilities within their organisations, ensuring robust and efficient IT operations.

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What’s included in this Citrix XenApp and XenDesktop Install, Configure and Manage Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix XenApp And XenDesktop Install, Configure and Manage Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Outline

Module 1: Introduction to XenApp and XenDesktop 7.6

  • What is XenApp and XenDesktop 7.6?

Module 2: XenDesktop 7.6 Architecture

  • Introduction to XenDesktop 7.6 Architecture
  • 5-layer Virtual Desktop Model
    • User Layer
    • Access Layer
    • Resource Layer
    • Control Layer
    • Hardware Layer

Module 3: Hypervisor

  • Definition
  • Virtualisation
  • Components
  • Steps to Install XenServer
  • Installing XenCenter
  • Steps to Install XenCenter
  • Connecting XenCenter to the XenServer Host
  • XenServer Hosts with Shared NFS Storage

Module 4: Infrastructure Component

  • Setting Up of a Domain Controller
  • Setting Up the Dynamic Host Configuration Protocol
  • Setting Up a Certificate Authority
  • Setting Up SQL Server 2012
  • Setting Up SQL Server Mirroring

Module 5: Setting Up Citrix Components

  • XenApp and XenDesktop 7.x Architecture
  • Introduction to Citrix Components
  • Starting the XenApp/XenDesktop Installation Process
  • Installing Xenapp
  • Setting Up the Components and Citrix Universal Print Server
  • Welcome to CITRIX Studio
  • Setting Up the Site
  • Installation of Virtual Desktop Agent
  • Delivery Groups
  • Setting Up the Storefront
  • Add Delivery Controller and Storefront Server
  • Setting Up Citrix Receiver

Module 6: Setting Up XenDesktop Resources

  • Introduction
  • Enabling Connection to the Server
  • Setting Up a Server OS Master Image
  • Create a Machine Catalog and Delivery Group
  • Adding Machines and Computers in Domain

Module 7: Policies and Profiles Management

  • Policies
  • Profile Management

Module 8: Provisioning Services

  • About Provisioning Services
  • Installing PVS Server
  • Console Installation
  • Target Device Installation

Module 9: Rollout Preparation in the Environment

  • Testing the Preproduction Environment
  • Troubleshooting Active Directory
  • Troubleshooting PVS Performance
  • Rollout Strategies

Module 10: NetScaler

  • Citrix NetScaler Overview
  • Network Topology
  • NetScaler Communication with Clients and Servers
  • Traffic Management Building Blocks
  • Understanding Policies and Expressions
  • Accessing a Citrix NetScaler

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Who should attend this Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Course?

The Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Training Course is designed for IT professionals and system administrators aiming to become proficient in deploying and managing Citrix XenApp and XenDesktop 7.6 environments. This course can be beneficial for a wide range of professionals, including:

  • IT Administrators
  • System Engineers
  • Citrix Administrators and Support Personnel
  • Network and Infrastructure Professionals
  • Desktop Virtualisation Specialists
  • Cloud Architects

Prerequisites of the Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Course

There are no formal prerequisites for this Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Training Course. However, familiarity with Windows Server 2012 R2 and XenServer can be beneficial for the delegates.

Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Course Overview

The Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Course offers an in-depth exploration of Citrix's virtualisation solutions, focusing on the efficient deployment and management of XenApp and XenDesktop 7.6. This course is designed to equip IT professionals with the essential skills and knowledge required to optimise and maintain virtual applications and desktops in a Citrix environment.

Proficiency in deploying and managing XenApp/XenDesktop 7.6 is crucial for IT Administrators, Systems Engineers, and Support Professionals. Mastering this subject allows professionals to enhance their organisation's IT infrastructure, ensuring seamless and secure access to applications and desktops from any device, thereby boosting productivity and reducing operational costs.

This intensive 2-day training provided by The Knowledge Academy offers delegates practical, hands-on experience. Through expert-led sessions, participants will gain valuable insights into the best practices for deploying, configuring, and managing Citrix solutions. The training ensures that delegates leave with the confidence and competence to implement and maintain robust virtualisation environments.

Course Objectives

  • To understand the architecture and components of XenApp and XenDesktop 7.6
  • To learn the installation and configuration processes for Citrix components
  • To deploy virtual desktops and applications effectively
  • To manage and monitor the Citrix environment
  • To configure policies and user profiles for enhanced security and performance
  • To troubleshoot common issues and implement best practices

Upon completing the course, delegates will have a thorough understanding of how to deploy and manage XenApp and XenDesktop 7.6 environments efficiently, ensuring high availability, security, and optimal performance of virtual desktops and applications within their organisations.

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What’s included in this Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Course?

  • World-Class Training Sessions from Experienced Instructors
  • Deploy And Manage XenApp/XenDesktop 7.6 Fast Track Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix NetScaler 11 Advanced Implementation Course Outline

Module 1: Getting Started

  • Introduction to the NetScaler System

Module 2: Advanced Troubleshooting

  • Troubleshooting Resources
  • NetScaler System Overview
  • nCore Configuration Architecture
  • Built-In Tools
  • Real-Time Performance Statistics
  • Historical Statistics
  • Third-Party Tools

Module 3: Introducing Application Firewall

  • Application Attacks
  • Benefits of Application Firewall
  • Payment Card Industry Data Security Standard
  • Packet Processing Inspection
  • Profiles and Policies

Module 4: Profiles and Policies

  • Profiles
  • Policies
  • Engine Settings

Module 5: Regular Expressions

  • Forms of Regular Expressions
  • Using Regular Expressions
  • Metacharacters and Literal Characters
  • Metacharacters
  • Escapes
  • Quantifiers
  • Back Referencing
  • Look Heads
  • Regular Expression Scope

Module 6: Attacks and Protections

  • Security Checks
  • HTTPS Web Applications
  • Buffer Overflow Exploits and Protection
  • Parameter Manipulation
  • Server Misconfiguration
  • Deny URL Protection
  • SQL Injection
  • HTML SQL Injection Protection
  • Command Injection
  • Field Format Protection
  • Cookie Tampering and Poisoning
  • Cookie Consistency Protection
  • Form/Hidden Field Manipulation
  • Form Field Consistency Protection
  • Forceful Browsing
  • Start URLs
  • Backdoors and Misconfigurations
  • URL Closure
  • Identity Theft Attacks
  • Credit Card Protection
  • Protecting Credit Cards
  • Errors Triggering Sensitive Information Leaks
  • Safe Object Protection

Module 7: Application Firewall Troubleshooting

  • Application Firewall
  • Configuration Issues

Module 8: Queuing and Connection Tuning

  • HTTP Connections
  • HTTP Connection Management and NetScaler
  • HTTP Behaviour
  • TCP Buffering
  • Surge Queue
  • Surge Protection
  • Priority Queuing
  • HTTP Denial-of-Service Protection

Module 9: Authentication, Authorisation, and Auditing

  • Users, Groups, and Command Policies
  • External Authentication for System Users
  • AAA for Traffic Management
  • Configuration
  • Audit Logging

Module 10: AppExpert Rate Limiting, HTTP Service Callout, and Policy-based Logging

  • HTTP Callouts
  • Configuring HTTP Callouts
  • HTTP Callout Use Cases
  • Configuring Rate Control
  • Rate Control Policy Scenarios
  • Policy-Based Logging

Module 11: Command Centre

  • Command Centre Introduction
  • Command Centre Clients
  • Server Requirements
  • Port Setting Requirements
  • Command Centre Installation
  • Command Centre Functionality
  • Command Centre Administration

Module 12: Insight Centre

  • Insight Centre Overview
  • AppFlow on the NetScaler System
  • How Insight Centre Collects AppFlow Data
  • HDX Insight
  • HTML Injection

Module 13: NetScaler Web Logging

  • NetScaler Web Logging Introduction
  • NetScaler System Configuration
  • NSWL Client Installation
  • NSWL Client Configuration
  • Troubleshooting Web Logging

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Who should attend this Citrix NetScaler 11 Advanced Implementation Course?

The Citrix NetScaler 11 Advanced Implementation Course is designed for IT professionals and Network Administrators seeking to advance their skills in deploying and managing advanced features of Citrix NetScaler 11. This course can be beneficial for a wide range of professionals, including:

  • Network Administrators
  • System Engineers
  • Solution Designers
  • Citrix Administrators
  • Network Security Engineers
  • Infrastructure Specialists
  • Desktop Virtualisation Specialists

Prerequisites of the Citrix NetScaler 11 Advanced Implementation Course

There are no formal prerequisites for taking this course, but it is recommended to have completed CNS-205 Citrix NetScaler 10 Essentials or equivalent experience. Required knowledge includes NetScaler configuration, network devices, protocols, security threats, and monitoring concepts like SNMP.

Citrix NetScaler 11 Advanced Implementation Course Overview

The Citrix NetScaler 11 Advanced Implementation Course delves into the advanced features and functionalities of Citrix NetScaler, a powerful application delivery controller. This course is crucial for IT professionals who manage network infrastructure, as it equips them with the expertise to optimise application performance, enhance security, and ensure high availability.

Proficiency in Citrix NetScaler 11 is vital for IT professionals who aim to excel in network management and application delivery. Network Administrators, System Engineers, and IT Consultants will significantly benefit from mastering this technology, as it enables them to implement and manage advanced NetScaler features effectively. This course is particularly valuable for those responsible for ensuring the seamless operation of enterprise-level applications and services.

This intensive 2-day training by The Knowledge Academy provides delegates with a comprehensive understanding of the advanced implementation techniques for Citrix NetScaler 11. Participants will gain hands-on experience in configuring and managing advanced NetScaler features, enhancing their ability to troubleshoot complex issues, optimise performance, and secure network resources. By the end of the course, delegates will be well-prepared to tackle the most challenging aspects of NetScaler implementation and management.

Course Objectives

  • To understand the advanced features of Citrix NetScaler 11
  • To configure and manage NetScaler high availability setups
  • To implement advanced load balancing techniques
  • To optimise application performance with advanced traffic management
  • To enhance security through advanced NetScaler security features
  • To troubleshoot and resolve complex NetScaler issues

Upon completing the Citrix NetScaler 11 Advanced Implementation Course, delegates will possess the skills and knowledge to effectively manage and optimise Citrix NetScaler deployments. They will be capable of enhancing network performance, ensuring high availability, and implementing robust security measures.

Show moredown

What’s included in this Citrix NetScaler 11 Advanced Implementation Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix NetScaler 11 Advanced Implementation Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix NetScaler ADC Essentials and Traffic Management Course Outline

Module 1: Getting Started

  • Citrix ADC Architecture and Functionality
  • Identify Citrix ADC Hardware and Its Components
  • Deployment and Licensing Options for a Given Environment
  • How to Setup and Configure Citrix ADC?

Module 2: Basic Networking

  • Which Networking Topology to Use with Citrix ADC Based on Given the Requirements?
  • Which Interfaces IP Address Types and VLANS to Use During Configuration of a Given Environment?
  • Which Citrix ADC Routing and Traffic-Handling Mode Should Be Used for a Given Environment?
  • How to Configure Access Control Lists Based on Given Requirements?

Module 3: Citrix ADC Platforms

  • Determine Which Hardware to Use (Citrix ADC MPX, VPX, CPX or SDX) When Given a Use Case
  • Identify the Pieces of the Multi-Tenant Structure for Citrix ADC SDX
  • Determine the Specific Function of the SDX When Given Various SDX Interface Allocation Scenarios

Module 4: High Availability

  • How the High Availability (HA) Process Works on Citrix ADC?
  • Appropriate Citrix ADC High Availability Configuration Options, Including Advanced Settings, Given a Description of an Environment?
  • Which Method Should Be Used to Manage a Citrix ADC High Availability Configuration Given a Scenario?
  • How to Resolve Common High Availability Issues?

Module 5: Load Balancing

  • Identify the Citrix ADC Load-Balancing Role of Entities
  • When to Use the Different Load-Balancing and Monitoring Options Available on the Citrix ADC?
  • How to Customise Monitoring and Service Options Based on a Scenario?
  • Which Method to Use to Protect and Troubleshoot a Citrix ADC Load-Balancing Configuration Based on a Given Scenario?

Module 6: SSL Offload

  • Process and Requirement for Creating and Uploading SSL Certificates
  • How to Create SSL Virtual Servers?
  • Which SSL Deployment to Use for a Given Environment?
  • Which Citrix ADC Configuration Settings can Prevent a Given SSL Exploit?

Module 7: Securing the Citrix ADC

  • How to Utilise Authentication, Authorisation, and Auditing?
  • How to Configure Authentication and Authorisation on Citrix ADC?
  • Components and Steps Required to Secure a Citrix ADC Configuration
  • How to Utilise Admin Partitions in a Given Scenario?

Module 8: Monitoring, Management, and Troubleshooting

  • How to Resolve Citrix ADC Log Issues?
  • How to Monitor the Citrix ADC Environment with Simple Network Management Protocol Data?
  • How to Use App Flow and Citrix Application Delivery Management Features to Troubleshoot an Issue Within Citrix ADC?
  • How to Use the Citrix Application Delivery Management to Troubleshoot a Given Issue?
  • Which Citrix ADC Troubleshooting Tool to Use to Identify a Given Issue in an Environment?

Module 9: Classic and Default Policies

  • How to Use the Citrix ADC Classic Policy Engine to Create Policies?
  • How to Configure and Utilise Citrix ADC Content-Filtering Feature?
  • How to Configure Actions in Policy Expression Evaluation?
  • Which Key Attributes Need to be Included in Policy Binding Based on Given Information?
  • How to Create Default Policies with App Expert?
  • How to Use HTTP Callouts and Rate Limiting in a Given Environment?

Module 10: Rewrite, Responder, and URL Transform

  • How to Utilise the Rewrite Feature for a Given Environment?
  • How to Utilise Responder Policies for a Given Environment?
  • How to Use URL Transformation in a Given Environment?
  • How to Utilise Pattern and Data Sets Within a Given Environment?

Module 11: Content Switching

  • How to Utilise Content Switching Components?
  • How to Use Content Switching Policies in a Given Environment?
  • How to Integrate Content Switching with AAA and Citrix Gateway?
  • Where to Deploy the Citrix Secure Web Gateway in a Given Environment?
  • How to Correctly Implement and Configure Citrix Secure Web Gateway in a Given Environment?
  • How Rule Precedence Affects Policies?

Module 12: Optimisation

  • How to Implement Traffic Compression in a Citrix ADC Environment?
  • How to Configure Front End Optimisation to Render the Web Browser More Efficient?

Module 13: Global Server Load Balancing

  • How to Deploy Domain Name System (DNS) to Support GSLB in a Given Environment?
  • How to Implement GSLB in a Citrix ADC Environment?
  • How to Utilise Content Switching to Implement GSLB?
  • How to Utilise Content Switching to Implement GSLB?
  • How to Customise a GSLB Configuration Based on the Needs of an Environment?

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Who should attend this Citrix NetScaler ADC Essentials And Traffic Management Course?

The Citrix NetScaler ADC Essentials And Traffic Management Training Course is designed for IT professionals and system administrators responsible for deploying, managing, and maintaining Citrix XenApp 6.5 environments. This course can be beneficial for a wide range of professionals, including:

  • IT Administrators
  • System Engineers
  • Citrix Administrators and Support Personnel
  • System Architects
  • Network Administrators and Engineers
  • Desktop Virtualisation Specialists
  • Cloud Architects and Implementers

Prerequisites of the Citrix NetScaler ADC Essentials And Traffic Management Course

There are no formal prerequisites for this Citrix NetScaler ADC Essentials And Traffic Management Training Course. However, familiarity with NetScaler and basic networking can be beneficial for the delegates.

Citrix NetScaler ADC Essentials and Traffic Management Course Overview

The Citrix NetScaler ADC Essentials and Traffic Management Course is designed to provide a comprehensive understanding of Citrix NetScaler ADC, focusing on essential concepts and traffic management. This course is crucial for IT professionals who aim to enhance their skills in deploying, managing, and optimising NetScaler ADC to ensure efficient and secure application delivery.

Proficiency in Citrix NetScaler ADC is vital for IT professionals, Network Administrators, and System Engineers responsible for maintaining and optimising network performance and security. The course is especially beneficial for those looking to deepen their expertise in application delivery and traffic management, ensuring they can effectively support and manage enterprise-level networks.

This 2-day training by The Knowledge Academy equips delegates with the knowledge and skills to efficiently configure and manage Citrix NetScaler ADC. Participants will learn to optimise network traffic, enhance application performance, and secure network environments. Through hands-on training and practical exercises, delegates will gain a thorough understanding of NetScaler ADC features and functionalities, enabling them to apply best practices in real-world scenarios and achieve optimal network performance and reliability.

Course Objectives

  • To understand the architecture and key components of Citrix NetScaler ADC
  • To configure basic NetScaler ADC settings and network architecture
  • To implement traffic management and load balancing strategies
  • To optimise application performance using NetScaler ADC
  • To secure network traffic and protect applications
  • To integrate NetScaler ADC with other Citrix solutions

Upon completing the Citrix NetScaler ADC Essentials and Traffic Management Course, delegates will possess the skills and knowledge to efficiently manage and optimise NetScaler ADC environments, ensuring secure and high-performing application delivery within their organisations.

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What’s included in this Citrix NetScaler ADC Essentials and Traffic Management Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix NetScaler ADC Essentials and Traffic Management Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Outline

The course covers the following topics:

Module 1: Architecture

  • Various Components of XenApp/XenDesktop Architecture
  • How Various Components Communicate and Which Protocols They are Using?
  • Apply Architectural Understanding to Desktop Virtualisation Solutions
  • Troubleshooting

Module 2: Business Drivers

  • Specific Business Drivers for Multiple Verticals
  • Prioritisation of Business Drivers

Module 3: Data Capture

  • Data Collection Strategy
  • Types of Application, the Method, and Application Data Collection Tools

Module 4: User Segmentation

  • FlexCast Models
  • Method for Segmenting Users

Module 5: Application Assessment

  • Process of Application Assessment
  • Rationalisation of Applications
  • Suite of Applications Based on Business

Module 6: Project Management

  • Importance of Project Management for a Successful Implementation
  • Roles for a Project Plan

Module 7: User Design

  • User Groups and Device Design
  • Organise User Groups for Design Document
  • User Issues
  • Design User Profile Strategy
  • Printing Strategy

Module 8: Receiver

  • Delivery of Applications
  • Deployment and Maintenance

Module 9: Resource Requirement Recommendations

  • Requirement Identification
  • Decisions Regarding Resource Recommendations

Module 10: Access

  • Authentication Point Strategy
  • Determine Session and Access Policies
  • Virtual Desktop Operating Systems Access
  • Desktop Virtualisation Solution

Module 11: Desktop

  • Key Design Decisions
  • Personalisation Strategy
  • Appropriate Printing Strategy

Module 12: Application Delivery

  • Application Inventory and Integration Requirements
  • Application Delivery Architecture for the XenApp/XenDesktop Environment
  • Design an Application Delivery Strategy

 Module 13: Desktop Delivery

  • Design a Desktop Delivery Topology
  • Design the Underlying Infrastructure
  • XenDesktop User and Virtual Desktop Baseline Policies

Module 14: Networking Layer

  • Design Decisions
  • Integration of XenApp/XenDesktop Infrastructure and Network Infrastructure
  • WAN Optimisation, Multistream ICA, and DHCP Functionality

Module 15: Storage and Provisioning Layer

  • Storage Solutions
  • Features and Differences Between PVS and MCS
  • Provisioning Strategy with Either PVS or MCS

 Module 16: Platform Layer

  • Key Design Decisions Regarding the Hypervisor
  • Hardware Calculations

Module 17: Operational

  • Potential Migration Approaches
  • System Monitoring Strategy
  • Application Delivery
    • Migration Approach
    • Backup and System Monitoring
    • Backup
    • System Monitoring

Module 18: Verification

  • Verify Assess and Design Decisions
  • Complete Stakeholder Presentation
  • Present and Support Design Decisions

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Who should attend this Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Training?

The Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Training is tailored for IT architects, engineers, and professionals responsible for designing and implementing Citrix XenApp and XenDesktop solutions. This Course is essential for individuals looking to enhance their skills in architecting virtual application and desktop environments. The following individuals can greatly benefit from attending this Course:

  • IT Administrators
  • System Engineers
  • Solution Designers
  • Citrix Administrators and Virtualisation Experts
  • Infrastructure Specialists
  • Desktop Virtualisation Specialists
  • Cloud Architects and Implementers

Prerequisites of the Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Training

Before attending, you should have completed the courses CXD-102 Introduction to XenDesktop 7 and CXD-300 Deploying Citrix XenDesktop 7 Solutions or have equivalent knowledge.

In addition, you should possess the following knowledge:

  • Intermediate knowledge of Citrix Desktop Virtualisation Components/Concepts
  • Basic understanding of project management and documentation best practices

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Course Overview

Citrix XenApp and XenDesktop core virtualisation technologies are in the area of app and desktop delivery to any kind of user device over any kind of network. This is of utmost importance for organisations needing to increase the agility and effectiveness of an IT infrastructure in updating to the current requirements of a mobile and distributed workforce.

Whether they specialise in network administration, systems administration, or even cloud computing, they are all a must-master for any IT professional. This means the manner through which one designs, implements, and has control over the application and desktop virtualisation solutions might ensure that businesses get to maximise their operations from time to time in a robust, scalable, and secure IT environment.

This 2-day course, delivered by The Knowledge Academy, prepares delegates with practical skills and strategic insights required in deploying Citrix XenApp and XenDesktop solutions. The delegates will undertake applied learning activities to instill in them good design practice principles and best practices in the actual world

Course Objectives

  • To understand the architecture and key functionalities of Citrix XenApp and XenDesktop
  • To design scalable, secure, and efficient virtual app and desktop solutions
  • To assess and optimise the existing virtual environment using Citrix technologies
  • To implement advanced features and functionalities of Citrix solutions
  • To troubleshoot and manage Citrix deployments effectively
  • To prepare for further Citrix certifications and career advancement in virtualisation technology

The delegates coming out successfully from this course would be able to effectively design and deploy Citrix virtualisation solutions. This competency would give them the ability to provide valuable input that optimises the IT resource and user productivity within the organisation.

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What’s included in this Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Course?

  • World-Class Training Sessions from Experienced Instructors
  • Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course Outline

Module 1: Citrix Cloud

  • What is Citrix Cloud?
  • Service Level Agreement
  • Citrix Cloud Services

Module 2: Secure Deployment

  • Introduction
  • Guidance for Administrators
  • Password Compliance
  • Encryption and Key Management
  • Data Sovereignty
  • Security Issues Insight

Module 3: Citrix Cloud Connector

  • Introduction to Citrix Cloud Connector
  • Services that Require the Cloud Connector
  • Cloud Connector
    • Functions
    • Communication
    • Availability and Load Management
  • Where to Obtain the Cloud Connector?
  • Cloud Connector Installation
  • Log Collection for Citrix Cloud Connector
    • Recreate the Issue
    • Collect CDF Traces
    • Submit Data to Citrix

Module 4: Connector Appliance for Cloud Services

  • What is a Connector Appliance?
  • Connector Appliance Availability and Load Management
  • Connector Appliance
    • Updates
    • Communication
  • Obtain the Connector Appliance

Module 5: Identity and Access Management

  • Identity Providers
  • Administrators
  • Subscribers
  • Primary Resource Locations

Module 6: Migrating Citrix Virtual Apps and Desktops

  • Overview
  • Architecture
  • State Options After Migration
  • Migration Methodologies
  • Pre-Requisites and Data to be Collected Before Migration
    • Pre-Requisites for Machines that Host the Cloud Connectors
    • Pre-Requisites for Automated Configuration Tool
  • Set Up a Basic Citrix Cloud Environment
  • Install Cloud Connectors in On-Premises Resource Location(s)
    • Deploy Certificates for Cloud Connectors
    • Enable TLS on Cloud Connectors to Secure XML Traffic
  • Migration Steps
    • For the MCS and PVS Based Machines (Pooled and Server OS) Machines
    • For Manual Machine Catalogues
  • Configuring the User Access Layer
  • User Access Layer
    • Citrix Workspace and Citrix Gateway Service in Citrix Cloud
    • Citrix Workspace Service with On-Premises Gateway
    • On-Premises StoreFront and Gateway

Module 7: Manage Citrix Cloud Administrators

  • Add New Administrators
  • Invite Individual Administrators
    • To Invite an Administrator
    • Resend an Invitation
    • Resend an Invitation with a New Sign-In Link
    • Accept an Administrator Invitation
  • Add Administrator Groups
  • Change an Administrator’s Email Address
  • Modify Administrator Permissions
  • Change Device for Multifactor Authentication
  • Manage Verification Methods
    • Add or Change Recovery Email
    • Generate New Backup Codes
    • Change Recovery Phone Number
  • Console Inactivity Time-Outs
  • User Authentication

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Who should attend this Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course?

The Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course is ideal for those seeking to enhance their skills in transitioning to Citrix Cloud and managing Citrix environments using cloud-based solutions for virtual app and desktop delivery.  This course can be beneficial for a wide range of professionals, including:

  • System Administrators
  • Citrix Administrators
  • Cloud Infrastructure Specialists
  • IT Support Professionals
  • Virtualisation Engineers
  • Network Administrators
  • Infrastructure Managers
  • Citrix Cloud Administrators

Prerequisites of the Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course

There are no formal prerequisites for this Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Course. However, familiarity with Citrix Virtual Apps and Desktops can be beneficial for the delegates.

Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course Overview

The Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course equips IT professionals with the essential skills to transition from on-premises Citrix environments to Citrix Cloud. This course is vital for organisations seeking to leverage the benefits of cloud computing, such as increased scalability, enhanced security, and reduced operational costs.

Proficiency in migrating Citrix Virtual Apps and Desktops to Citrix Cloud is crucial for IT Administrators, Systems Engineers, and Cloud Architects who manage virtual environments. Mastering this subject ensures that professionals can effectively migrate and manage resources in the cloud, aligning with modern IT infrastructure demands. It is particularly beneficial for those looking to enhance their career prospects in cloud computing and virtualisation technologies.

This intensive 2-day training by The Knowledge Academy provides delegates with hands-on experience and practical knowledge to successfully migrate Citrix environments to Citrix Cloud. Through detailed instructions and expert guidance, participants will learn best practices, troubleshooting techniques, and how to optimise the performance of their migrated applications and desktops. The course ensures that delegates are well-prepared to handle real-world migration scenarios efficiently.

Course Objectives

  • To understand the architecture and components of Citrix Cloud
  • To learn the prerequisites and planning steps for migration
  • To configure Citrix Cloud connectors and integration with on-premises resources
  • To migrate virtual apps and desktops to Citrix Cloud
  • To manage and monitor the Citrix Cloud environment
  • To troubleshoot common issues during and after migration

After completing the Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training, delegates will possess the skills and knowledge required to efficiently migrate Citrix environments to Citrix Cloud. They will be equipped to manage and optimise these environments, ensuring seamless and effective cloud operations.

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What’s included in this Migrating Citrix Virtual Apps and Desktops Service On Citrix Cloud Training?

  • World-Class Training Sessions from Experienced Instructors
  • Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix Enterprise Security Solutions Training​ Course Outline

Module 1: Introducing XenApp

  • XenApp Editions, Features, and Architecture
  • XenApp Components
  • Single and Multiple Farm Environments
  • XenApp Servers
  • Data Store
  • Data Store Updates and the Local Host Cache
  • Independent Management Architecture
  • Data Collectors
  • Data Collector Election
  • Zones
  • Additional XenApp Components
  • AppCenter

Module 2: Licensing XenApp

  • To License XenApp
  • Licensing Communication
  • License Communication Process
  • License Types
  • Citrix License Server
  • Microsoft Remote Desktop Services
  • Remote Desktop Licensing
  • Additional Licensing Considerations
  • License Administration Console
  • Port Configuration
  • Delegated Administrators in the License Administration Console
  • Installing Licensing
  • Manual Installation and Configuration
  • Removing Licensing
  • License Server Considerations
  • License File Management
  • Obtaining License Files
  • Add License Files
  • Subscription Advantage
  • High Availability Considerations
  • Additional License Server Processes
  • License Server Clustering

Module 3: Installing XenApp

  • XenApp Server Role Manager
  • Hardware Requirements
  • Software Requirements
  • Installation Decisions
  • Server Configuration Tool
  • Dynamic Data Centre Provisioning
  • Role-Based Uninstall
  • XenApp Configuration Options
  • Which Farm or Zones Will be Used in the Environment?
  • Which Server Will Be Used as the License Server?
  • Which Database Engine Will Be Used for the Data Store Database?
  • Will Shadowing Be Enabled?
  • Which Port Will the Citrix XML Service Run?
  • When Will Users Be Added?
  • Local Remote Desktop Users Group
  • Will Pass-through Authentication Be Used in the Environment?
  • Will Information in the Data Store and Configuration Logging Databases be Protected?
  • Web Interface Installation Decisions

Module 4: Configuring XenApp Administration

  • Worker Groups
  • Managing Worker Groups
  • Administrator Privilege Levels
  • Creating Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Delegating Administration
  • Configuration Logging
  • Creating the Configuration Logging Database
  • Configuration Logging Database Settings
  • Enabling Configuration Logging

Module 5: Installing and Configuring Web Interface

  • Web Interface Ports
  • Web Interface Communication Process
  • Web Interface Installation
  • Installing the Web Interface
  • Site Creation
  • Creating a Web Interface Site
  • Site Creation Considerations
  • XenApp Web Site Configuration Options
  • XenApp Services Site Configuration
  • Web Interface Site Modification
  • Modifying the Web Interface Configuration File
  • Using the Web Interface Management Console
  • Specifying Citrix Plug-in Backup URLs
  • Site Appearance
  • Site Customisation Options
  • Session Preferences
  • Session Options
  • User Options
  • Workspace Control
  • Workspace Control
    • Functionality
    • Configuration Options
    • User Customisation
    • User Customisation
  • Session Termination
  • Citrix Plug-Ins and Web Interface
  • Plug-In Deployment Options
  • Automatically Detecting Plug-Ins
  • Client Detection
  • Authentication Configuration
  • Authentication Options
  • Generic RADIUS Support
  • Explicit Authentication
  • Pass-through Authentication
  • Smart Card Authentication
  • Citrix XML Service Trust Relationships
  • Secure Access Configuration
  • Access Methods
  • Network Address Translation
  • Network Address Translation Access Types
  • Server Configuration
  • Configuring Multiple Farms
  • Adding Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Specifying the XML Communication Port
  • Ticket Expiration Settings
  • Web Interface Site Removal
  • Troubleshooting Web Interface Issues

Module 6: Delivering Applications and Content

  • Published Resources
  • Published Resource Types
  • Resource Publishing Phases
  • Resource Name and Location
  • Server Assignment
  • Configured or Anonymous Accounts
  • Users and Groups
  • Resource Publishing Settings
  • VM Hosted Apps
  • Components of VM Hosted Apps
  • Organising Published Resources for Users
  • Advanced Published Resource Settings
  • Access Control
  • Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
  • Published Resource Configuration
  • Session Pre-Launch
  • Managing Connections
  • Resources
  • Disabling or Hiding a Published Resource
  • Troubleshooting Application Delivery Issues

Module 7: Streaming Applications

  • Application Streaming
  • Application Streaming Benefits and Components
  • Application Streaming Communication Process
  • Streaming App-V Packages
  • Citrix Offline Plug-In and Plug -In Cache
  • Citrix Offline Plug-In Installation
  • Citrix Streaming Profiler
  • Profiling Process
  • Installing the Citrix Streaming Profiler
  • Creating a Profile
  • Profile Security Setting
  • Targets
  • Inter-Isolation Communication
  • Profile
    • Preference Settings
    • System Requirements
    • Installation Types
    • Properties
  • Known Limits for Profiling Applications
  • Target Properties
  • Upgrading an Application in a Target
  • Application Delivery Methods
  • Use Web Delivery Method
  • Stream to Servers
  • Publishing a Streamed Application
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
  • Configuring Sites for Streaming Applications
  • Support for Both Remote and Streaming Applications
  • Offline Access Management
  • Indirect Membership to the Offline Access List
  • Providing Offline Access
  • Offline Access Period
  • Renewing Offline Access Period
  • Application Caching
  • Pre-Deployment of Streaming Applications
  • Troubleshooting Streaming Issues

Module 8: Configuring Policies

  • Group Policy Integration
  • IMA-Based Group Policies
  • Group Policy Extensions
  • Group Policy Architecture
  • Policy
    • Evaluation
    • Application Process
    • Processing and Precedence
    • Precedence Exceptions
    • Rules
  • Support for Policy Templates
  • Policy Filtering
  • Policy Modelling

Module 9: Configuring Load Management

  • Load Manager and Balancing
  • Load Balancing Process
  • Load Calculation and Evaluator Configuration
  • Creating Custom Load Evaluators
  • Thresholds for Load Management
  • Assigning Load Evaluators
  • Servers and Applications
  • Load Balancing Policies
  • Creating Load Balancing Policies
  • Force Application Streaming
  • Preferential Load Balancing and Considerations
  • Troubleshooting Load Management Issues

Module 10: Optimising the User Experience

  • Optimising Session Performance
  • Enabling Display Settings
  • HDX Broadcast Session Reliability
  • Enabling HDX Broadcast Session Reliability
  • HDX Broadcast Session Reliability Considerations
  • HDX RealTime
  • Enabling HDX RealTime
  • Understanding HDX RealTime Design Considerations
  • HDX Plug-n-Play
  • Enabling HDX Plug-n-Play
  • Understanding HDX Plug-n-Play Design Considerations
  • HDX MediaStream Windows Media Redirection
  • HDX MediaStream Flash Redirection
  • HDX 3D Image Acceleration
  • Enabling HDX 3D Image Acceleration
  • HDX 3D Progressive Display
  • Enabling HDX 3D Progressive Display
  • User Profiles
  • Differentiating User Profile Types
  • Redirecting User Data
  • Managing User Profiles
  • Enabling Profile Management
  • Understanding the Profile Management Logon Process
  • Troubleshooting User Experience Issues

Module 11: Configuring Self-Service Applications

  • Self-Service Applications Technologies
  • Citrix Receiver
  • Citrix Receiver for Windows
  • Citrix Receiver for Macintosh
  • Citrix Merchandising Server
  • Citrix Merchandising Server Architecture
  • Plug-Ins
  • Supported Plug-ins, Clients, and Receivers
  • Plug-in Delivery
  • Client for Java
  • Installation Considerations
  • Troubleshooting Self-Service Application Issues

Module 12: Configuring Printing

  • Printing Concepts
  • Printing Definitions
  • Printer Types
  • Printing Security
  • Default Printing Behaviour
  • Altering the Default Printing Behaviour
  • Printer Provisioning
  • User Self-Provisioning
  • Printer Auto-Creation
  • Printing Pathways
  • Network Printing Pathway
  • Client Printing Pathway
  • Printing Pathway Demonstration
  • Printer Drivers
  • Printer Driver Types
  • Citrix Universal Printing
  • Enhanced MetaFile Format
  • Print Preview
  • Citrix Universal Printer
  • Configuring Citrix Universal Printing
  • Administrator-Assigned Network Printers
  • Adding a Network Printer
  • Editing Network Printer Settings
  • Specifying the Default Printer
  • Workspace Control and Proximity Printing
  • Configuring Proximity Printing
  • Printing Preferences
  • Printing Properties
  • Printing Preference Hierarchy
  • Configuring Printer Property Retention
  • Printing Bandwidth
  • Troubleshooting Printing Issues

Module 13: Securing XenApp

  • XenApp Security Solutions
  • SecureICA
  • Citrix SSL Relay
  • SSL Relay Communication
  • Configuring SSL Relay
  • Access Gateway
  • Access Gateway Deployment Scenarios
  • Access Gateway Communications
  • Digital Certificates
  • Securing Access
  • Hosted Applications
  • SmartAccess
  • Web Interface Configuration
  • Access Methods
  • Access Gateway Settings
  • Configuring Web Interface for Access Gateway Connections
  • Security Configuration
  • Troubleshooting Access Gateway with XenApp

Module 14: Monitoring XenApp

  • Health Monitoring and Recovery
  • Service Monitoring for XenApp
  • Service Monitoring Components and Communication
  • License Usage Monitoring
  • Configuring License Alerts
  • Viewing License Usage
  • Viewing Historical License Data
  • Workflow Overview
  • Architecture
  • Workflow Automation Use Cases
  • Accessing the Farm Using PowerShell
  • Administering the Farm Using Commands

Module 15: Additional Components

  • SmartAuditor
  • SmartAuditor Components
  • Session Recording Process
  • Single Sign-on
  • Single Sign-on Components
  • Single Sign-on Process
  • Branch Optimisation and Repeater Components
  • Branch Optimisation Process for the Plug-in
  • Provisioning Services
  • Provisioning Services Components
  • Power and Capacity Management
  • XenServer Components

Show moredown

Who should attend this Citrix Enterprise Security Solutions Training Course?

The Citrix Enterprise Security Solutions Course is designed for IT security professionals and System Administrators responsible for ensuring the security of Citrix environments. The following individuals can greatly benefit from attending this training:

  • IT Security Managers
  • IT Administrators
  • System Engineers
  • Security Analysts
  • Citrix Administrators
  • Desktop Virtualisation Specialists
  • Cloud Architects
  • Network Engineers

Prerequisites of the Citrix Enterprise Security Solutions Training Course

There are no formal prerequisites for this Citrix Enterprise Security Solutions Course. However, familiarity with Citrix technologies and networking concepts can be beneficial for the delegates.

Citrix Enterprise Security Solutions Training Course Overview

The Citrix Enterprise Security Solutions Course is designed to equip IT professionals with the necessary skills to safeguard their organisation's digital assets. This course delves into the critical aspects of enterprise security within the Citrix environment, addressing current threats and vulnerabilities. 

Proficiency in this Citrix Training is crucial for maintaining secure IT infrastructures. As cyber threats evolve, IT Professionals, Network Administrators, Security Analysts, and System Engineers must stay ahead by mastering these security solutions. This course is particularly beneficial for those responsible for the security and integrity of enterprise systems. 

This 2-day Citrix Training course offers a practical and in-depth approach to Citrix security. Delegates will learn to implement effective security measures, identify and mitigate potential threats, and manage security policies efficiently. Through hands-on exercises and expert guidance, delegates will develop the skills needed to secure Citrix environments. 

Course Objectives

  • To understand the fundamentals of Citrix security architecture
  • To identify potential security threats and vulnerabilities
  • To implement robust security measures in Citrix environments
  • To manage and configure security policies effectively
  • To conduct regular security assessments and audits
  • To develop strategies for incident response and management

After completing this course, delegates will possess the expertise to secure Citrix environments effectively. They will be able to implement advanced security protocols, protect against cyber threats, and ensure the integrity and confidentiality of their organisation's data.

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What’s included in this Citrix Enterprise Security Solutions Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix Enterprise Security Solutions Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix Endpoint Management Training​ Course Outline

Module 1: Introduction to Endpoint Management

  • Architecture
  • Resource Locations
  • Cloud Connector
  • Endpoint Management Components
  • Endpoint Management Technical Security Overview
  • Integration with Mobile Threat Defense Software

Module 2: Onboarding and Resource Setup

  • Scale and Size Considerations for Cloud Connectors
  • Preparation for Device Registration and Resource Delivery

Module 3: Certificates and Authentication

  • Upload, Update, and Renew Certificates
  • Citrix Gateway and Endpoint Management
  • Domain or Domain Plus Security Token Authentication
  • Client Certificate or Certificate Plus Domain Authentication
  • PKI Entities
  • Credential Providers
  • APNs Certificates
  • SAML for Single Sign-On with Citrix Files
  • Authentication with Azure Active Directory through Citrix Cloud
  • Authentication with Okta through Citrix Cloud
  • Authentication with an On-Premises Citrix Gateway through Citrix Cloud

Module 4: User Accounts, Roles, and Enrolment

  • Registration Profiles
  • Notifications
  • Configure Roles with RBAC
  • Licenses

Module 5: Device management

  • Alexa for Business
  • Android
  • Apple
  • Chrome OS
  • Windows
  • Workspace Hub Device Management
  • Device Policies

Module 6: Add Apps

  • App Connector Types
  • Citrix Launcher
  • Add Apps Using Apple Volume Purchase
  • Deploy Microsoft Store for Business Apps from Endpoint Management
  • Use Citrix Content Collaboration with Endpoint Management
  • Smart Access for HDX Apps
  • Upgrade MDX or Enterprise Apps

Module 7: Monitor and Support

  • Connectivity Checks
  • Mobile Service Provider
  • Reports
  • Endpoint Management Analyser

Module 8: REST APIs

  • Permissions Required to Access the REST API
  • To Invoke REST API Services
  • Related Information

Module 9: Restrict Email Access

  • ActiveSync Gateway
  • Endpoint Management Connector for Exchange ActiveSync
  • Citrix Gateway Connector for Exchange ActiveSync

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Who should attend this Citrix Endpoint Management Training Course?

The Citrix Endpoint Management Training Course is designed for IT professionals and administrators responsible for managing and securing endpoints in organisations. Here are the professionals and individuals who can benefit from attending this Training:

  • IT Security Managers
  • Endpoint Management Administrators
  • IT Administrators
  • System Engineers
  • Citrix Administrators
  • Mobile Device Management Specialists
  • Cloud Architects and Security Implementers
  • Network Engineers

Prerequisites of the Citrix Endpoint Management Training Course

There are no formal prerequisites for this Citrix Endpoint Management Training Course. However, familiarity with Windows administration and Citrix technologies can be beneficial for the delegates.

Citrix Endpoint Management Training Course Overview

Citrix Endpoint Management is an essential tool for organisations that want to simplify their Mobile Device Management (MDM) and Mobile Application Management (MAM). The technology ensures the security of corporate data, securing the maintenance of the user's productivity and flexibility over the running of any type of device, from smartphones to tablets.

This book is an essential reference for IT Professionals, System Administrators, and Security Specialists who are responsible for the security and management of mobile devices within the organisation. This tool, when applied properly, would be very helpful in securing organisational data and keeping the company in good stead with compliance against various regulatory standards.

By attending this 2-day course, provided by The Knowledge Academy, delegates will leave with the fullest understanding of Citrix Endpoint Management. The intensive training and practical examples will arm students with the required deployment, management, and optimisation tools of the system.

Course Objectives

  • To understand the fundamentals of Citrix Endpoint Management
  • To learn how to deploy Citrix Endpoint Management in various environments
  • To configure and manage endpoint devices effectively
  • To implement security policies to safeguard organisational data
  • To troubleshoot and resolve common endpoint management issues
  • To integrate Citrix Endpoint Management with other enterprise solutions

After completing this course, delegates will be proficient in deploying and managing Citrix Endpoint Management solutions, ensuring their organisation's devices are secure, compliant, and efficiently managed, contributing to overall operational effectiveness.

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What’s included in this Citrix Endpoint Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix Endpoint Management Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix ADC Essentials and Traffic Management Training Course Outline

Module 1: Introduction

  • Introduction to Citrix ADC
  • Feature and Platform Overview
  • Deployment Options
  • Architectural Overview
  • Setup and Management

Module 2: Basic Networking

  • Networking Topology
  • Citrix ADC Components
  • Routing
  • Access Control Lists

Module 3: Citrix ADC Platforms

  • Citrix MPX
  • Citrix VPX
  • Citrix CPX
  • Citrix SDX

Module 4: High Availability

  • Citrix ADC High Availability
  • High Availability Configuration 
  • Managing High Availability
  • Troubleshooting High Availability

Module 5: Load Balancing

  • Load Balancing Overview
  • Load Balancing Methods and Monitors
  • Load Balancing Traffic Types
  • Load Balancing Protection and Troubleshooting

Module 6: SSL Offload

  • SSL Overview
  • SSL Configuration and Offload
  • Troubleshooting SSL Offload
  • SSL Vulnerabilities and Protections

Module 7: Securing the Citrix ADC

  • Authentication, Authorisation, and Auditing
  • Configuring External Authentication
  • Admin Partitions

Module 8: Troubleshooting

  • Citrix ADC Logging
  • Monitoring with SNMP
  • Reporting and Diagnostics
  • AppFlow Functions
  • Citrix Application Delivery Management
  • Troubleshooting

Module 9: Classic Policies

  • Policy Overview
  • Basics of Content Filtering

Module 10: Advance Policies

  • Default Policy Overview
  • Default Expression Syntax
  • Policy Bindings
  • AppExpert Additional Features

Module 11: Rewrite, Responder, and URL Transformation

  • Rewrite Policies
  • Responder Policies
  • DNS Rewrite and Responder
  • URL Transformation

Module 12: Content Switching

  • Content Switching Overview
  • Content Switching Configuration

Module 13: Optimisation

  • Citrix ADC Optimisation Overview
  • HTTP Compression
  • Integrated Caching
  • Front-End Optimisation

Module 14: Global Server Load Balancing

  • GSLB Overview and Architecture
  • Content-Switching GSLB
  • GSLB MEP and Monitoring
  • Customising GSLB

Module 15: Clustering

  • Citrix ADC Clustering Overview
  • Citrix ADC Cluster Configuration

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Who should attend this Citrix ADC Essentials and Traffic Management Training Course?

The Citrix ADC Essentials and Traffic Management Course empowers professionals aiming to develop a strong foundation in deploying and managing Citrix ADC and optimising traffic management. Here are the professionals and individuals who can benefit from attending this Training Course:

  • Network Administrators
  • System Engineers
  • Network Engineers
  • Citrix Administrators
  • System Architects
  • IT Professionals
  • Cloud Architects

Prerequisites of the Citrix ADC Essentials and Traffic Management Training Course

There are no formal prerequisites for this Citrix ADC Essentials and Traffic Management Course. However, familiarity with Citrix ADC and basic networking can be beneficial for the delegates.

Citrix ADC Essentials and Traffic Management Training Course Overview

The Citrix ADC is an all-inclusive network appliance that consolidates the use of cloud network operations, performance of applications, improvements to the security feature, and ease of use. The essence of Citrix ADC in the current prevailing technological environment is an overview of the fact that organisations are mostly making use of virtualisation and cloud computing towards the running of their operations while maintaining maximum efficiency and security.

This course is essential for any IT professional responsible for application delivery and security optimisation. It is especially recommended for Network Engineers, System Administrators, and Cloud Architects, among others, to master these skills, which will allow them to provide support and manage the organisation's infrastructure well enough for application delivery and end-users' experiences.

The Knowledge Academy provides you with 2 day of training in which you acquire a comprehensive understanding of the key elements required by Citrix ADC and the management of traffic. Delegates will learn through getting hands-on training that imparts practical skills in managing the traffic required to optimise the organisational network efficiently.

Course Objectives

  • To understand the core principles and functionalities of Citrix ADC
  • To acquire skills in Traffic Management, including load balancing and content switching
  • To learn about Citrix ADC security features and SSL offload
  • To gain insight into Citrix ADC optimisation techniques for enhanced application performance
  • To explore troubleshooting methods for common network issues using Citrix ADC
  • To prepare participants for further certifications and advanced courses in Citrix networking

Upon completing this Citrix Training Course, delegates will be well-equipped to implement and manage Citrix ADC solutions effectively. This Citrix Training will boost their technical capabilities and their career prospects in network and application delivery.

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What’s included in this Citrix ADC Essentials and Traffic Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix ADC Essentials and Traffic Management Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix ADC Security, Management and Optimisation Training Course Outline

Module 1: Citrix Web App Firewall Overview

  • Web App Firewall Solution Security Model
  • Common Attacks Overview
  • PCI-DSS Compliance

Module 2: Citrix Web App Firewall Policies and Profiles

  • Profiles
  • Policies
  • Engine Settings
  • Citrix Web App Firewall Learning

Module 3: Implementing Citrix Web App Firewall Protections

  • Security Checks and Data Flow
  • Rules and Adaptive Learning
  • Signatures and Comment Stripping
  • Top-Level Protections

Module 4: Additional Citrix Web App Firewall Protections

  • Cookie Consistency
  • Advanced Form Protection Checks
  • URL Protections
  • Protecting Sensitive Data

Module 5: Monitoring and Troubleshooting Citrix

  • Web App Firewall
  • Web App Firewall and Web Applications
  • Logging and Reporting
  • Customising Errors
  • Troubleshooting

Module 6: Security and Filtering

  • Application level Quality of Experience (AppQoE)
  • IP Reputation
  • Rate Limiting
  • HTTP Callout

Module 7: Authentication with Security Assertion

  • Markup Language (SAML)
  • What is SAML?
  • Configuring SAML on Citrix ADC

Module 8: Authentication with OAuth, OpenID, and nFactor

  • OAuth and OpenID
  • Configuring OAuth on Citrix ADC
  • Multi-Factor Authentication with nFactor
  • Configuring nFactor

Module 9: Application Delivery Management Introduction

  • Introduction to Application Delivery Management
  • Application Delivery Management Deployment and Configuration
  • Deploying Citrix Application Delivery Management in High Availability
  • Citrix Application Delivery Management Instance Management

Module 10: Managing and Monitoring Application

  • Delivery Management
  • Inventory Management
  • User Management
  • Analytics and Automation
  • SSL Certificate Management

Module 11: Managing Citrix ADC Configuration

  • Application Management
  • StyleBooks
  • Configuration Management

Module 12: Citrix ADC Web Logging

  • Understanding Web Traffic
  • Installing and configuring ADC 12.x Web Logging
  • Troubleshooting ADC 12.x Web Logging

Module 13: Integrated Caching

  • Introduction to Integrated Caching
  • Static and Dynamic Content
  • Request and Response Process Flow
  • Understanding Cache Policies
  • Identifying Content Group Settings

Module 14: Front End Optimisation

  • Improving Content Delivery
  • Front-End Optimisation Use Cases
  • Understanding Minification
  • CSS Optimisations

Module 15: Tuning and Optimisation

  • Connections on the Citrix ADC
  • Connection Profiles
  • Queuing on the Citrix ADC
  • Connection Tuning Practice

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Who should attend this Citrix ADC Security, Management and Optimisation Training Course?

The Citrix ADC (formerly known as NetScaler) Security, Management, and Optimisation Course is aimed at individuals who are responsible for the security, performance, and overall optimisation of a Citrix ADC environment. This course can be beneficial for a wide range of professionals, including:

  • Network Administrators
  • System Engineers
  • Network Engineers
  • Citrix Administrators and Support Personnel
  • System Architects
  • Network Security Professionals
  • IT Professionals Handling ADC Management

Prerequisites of the Citrix ADC Security, Management and Optimisation Training Course

Before attending the Citrix ADC Security, Management and Optimisation Training Course, delegates should have completed the Citrix ADC Essentials and Traffic Management Training. Familiarity with Citrix ADC security features and basic networking can also be beneficial for the delegates.

Citrix ADC Security, Management and Optimisation Training Course Overview

Citrix ADC (Application Delivery Controller) is a pivotal technology that ensures applications are fast, secure, and consistently available. It plays a crucial role in optimising and managing traffic for better performance, enhanced security, and seamless user experiences in complex IT environments.

Proficiency in Citrix ADC is essential for IT Professionals, Network Administrators, System Engineers, and Security Specialists. Mastering this technology empowers professionals to efficiently secure, manage, and optimise network traffic, ensuring robust application performance and security. It is vital for those aiming to enhance their skill set in network management and application delivery.

This comprehensive 2-day course by The Knowledge Academy equips delegates with fundamental concepts and practical skills in Citrix ADC Security, Management, and Optimisation. Through hands-on workshops and expert-led sessions, delegates gain a thorough understanding of the deployment, management, and enhancement of Citrix ADC. They learn to secure applications, optimise traffic, and effectively manage ADC environments.

Course Objectives

  • To understand the foundational principles of Citrix ADC
  • To explore various Citrix ADC deployment and configuration options
  • To implement Citrix ADC security features to protect applications
  • To optimise traffic management for enhanced application performance
  • To manage and monitor Citrix ADC environments efficiently
  • To comprehend best practices for maintaining and troubleshooting Citrix ADC

Upon completing this course, delegates will have acquired the knowledge and skills necessary to secure, manage, and optimise Citrix ADC environments, making them invaluable assets in their professional fields.

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What’s included in this Citrix ADC Security, Management and Optimisation Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix ADC Security, Management and Optimisation Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course Outline

Module 1: Architecture Overview

  • Introduction to Citrix Virtual Apps and Desktops
  • Architecture Overview
  • Features
  • Hosting Platform Considerations
  • Citrix Virtual Apps and Desktops Service
  • Connection Flow Process Introduction

Module 2: Deploy a Site

  • Pre-Deployment Considerations
  • Citrix Licensing Setup
  • Delivery Controller Setup
  • Site Setup and Management
  • Redundancy Considerations

Module 3: Apps and Desktops Images

  • Consider Master Image Creation Methods
  • Imported Image Requirements

Module 4: Provision and Deliver App and Desktop Resources

  • Machine Catalogs and Delivery Groups
  • Provisioning Methods and Considerations
  • Machine Creation Services (MCS) Deep Dive
  • MCS Environment Considerations
  • Resource Locations

Module 5: Provide Access to App and Desktop Resources

  • Consider Workspace Experience and StoreFront
  • Workspace App

Module 6: Manage the User Experience

  • Methods to Manage the User Experience
    • Workspace Features
    • Changes to Service Subscription

Module 7: XenApp Published Apps and Desktops

  • Introduction
  • Published App Properties
  • Application Groups

Module 8: Manage Printing for User Sessions

  • Map Printers to the User Session
  • Printer Drivers
  • Print Environment Considerations

Module 9: Citrix Profile Management

  • Introduction and Considerations
  • Configure Citrix Profile Management

Module 10: Manage the Site

  • Delegated Administration
  • Power Management Considerations

Module 11: Citrix Virtual Apps and Desktops Basic Security Considerations

  • Citrix Admin Security Considerations
  • XML Service-Based Authentication
  • Remote Access with Citrix HDX RealTime Optimisation Pack

Module 12: Monitor the Site

  • Citrix Director Introduction
  • Monitor and Interact with User Sessions
  • Published Apps Analysis / XenApp Published Apps and Desktops
  • Monitor the Machines Running the VDA
  • Alerts and Notifications

Module 13: Supporting and Troubleshooting Citrix Virtual Apps and Desktops

  • Troubleshoot Virtual Delivery Agent (VDA)
  • Troubleshoot Applications
  • Troubleshooting Tips

Module 14: Migrate to Citrix Cloud

  • Migration Considerations
  • Citrix Cloud Connector Deployment
  • Citrix Virtual Apps and Desktops with an On-Premises Resource Location
  • Migration Process

Module 15: Citrix Analytics

  • Citrix Analytics Introduction
  • Types of Analytics

Module 16: Introduction to App Layering

  • App Layering Introduction
  • Architecture and How it Works

Module 17: Create an OS Layer, Platform and App Layer

  • OS Layer
  • Platform Layer
  • App Layer

Module 18: Create Elastic App and User Layers

  • Elastic App Layering
  • User Layer

Module 19: Deploy a Layered Image using Citrix Virtual Apps and Desktops

  • Create an Image Template

Module 20: Explore Layer Priority and Maintain an App Layering Environment

  • Layer Priority
  • Updating Layers
  • Maintaining the App Layering Environment

Module 21: Introduction to Workspace Environment Management (WEM)

  • Workspace Environment Management (WEM) Introduction
  • WEM Administration

Module 22: Use WEM to Centralise Environment Management

  • Configuring User Environment with Citrix WEM
  • Configure Profiles with WEM
  • Managing Endpoints with the WEM Transformer Feature

Module 23: Use WEM for System Optimisation

  • System Optimisation
  • Optimising User Experience with WEM

Module 24: Use WEM Application Security

  • Application Security

Module 25: Migrate and Upgrade WEM

  • Migrating to WEM
  • Upgrading the Agent

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Who should attend this Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course?

This course is designed for IT Professionals and Administrators looking to expand their skills in deploying, managing, and optimising Citrix Virtual Apps and Desktops 7 environments. Here are the professionals who can benefit from attending this course:

  • System Engineers
  • Citrix Administrators
  • System Architects
  • Network Security Professionals
  • Cloud Architects
  • IT Professionals Handling ADC Management
  • Network Administrators

Prerequisites of the Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course

There are no formal prerequisites for this Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course. However, familiarity with the Citrix Virtual App can be beneficial for the delegates.

Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course Overview

In the rapidly evolving landscape of IT, the ability to deploy and manage virtual applications and desktops has become crucial for maintaining flexible and efficient business operations. Citrix Virtual Apps and Desktops 7, incorporating App Layering and Workspace Environment Management (WEM), offers robust solutions for delivering and managing virtual resources securely and efficiently.

The significance of mastering Citrix technologies extends beyond basic IT proficiency; it is vital for professionals aiming to specialise in virtualisation and cloud services. System Administrators, IT professionals, and Solutions Architects are particularly well-positioned to benefit from in-depth knowledge of Citrix systems to scale and optimise their IT infrastructure.

This 2-day training by the Knowledge Academy is designed to provide delegates with comprehensive insights and practical skills in managing Citrix environments. Through expert-led sessions, delegates will learn to streamline application and desktop delivery, enhance user experience, and secure enterprise environments effectively.

Course Objectives

  • To understand the core concepts and configurations of Citrix Virtual Apps and Desktops 7
  • To deploy and manage applications and desktops using Citrix App Layering technology
  • To optimise the user environment and resource allocation with Workspace Environment Management (WEM)
  • To implement and manage secure, scalable virtualised environments effectively
  • To troubleshoot common issues and maintain the operational integrity of Citrix deployments
  • To prepare for further certifications and career advancement in Citrix technologies

Upon completing this Citrix Training Course, delegates will possess a robust understanding and practical skills in Citrix technologies, enhancing their capability to contribute to their organisations’ IT strategies. Improved proficiency in Citrix environments can lead to better job performance, higher efficiency, and increased career opportunities in the field of IT virtualisation.

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What’s included in this Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

GoToMeeting Training​ Course Outline

Module 1: Install GoToMeeting

  • Create Your Organiser Account - Individual Organisers
  • Create Your Organiser Account - Corporate Plan
  • Install GoToMeeting
  • Automatic Upgrades (Windows only)
  • Upgrade to GoToMeeting with HDFaces
  • GoToMeeting Application
  • Preferences for Windows Users
  • Preferences for Mac Users
  • GoToMeeting Outlook Toolbar
  • Integrate GoToMeeting with Microsoft Lync
  • GoToMeeting Messenger Button
  • Add a GoToMeeting Corporate "Meet Now" Button to Your Website
  • Set Up GoToMeeting for Use with Citrix Presentation Server

Module 2: GoToMeeting Administrator

  • Log In
  • Manage Groups
  • Administration Tools
  • Manage Organisers
  • Active Sessions
  • Generate Reports

Module 3: Organise Meetings

  • Organiser Role Overview
  • Schedule a Meeting

Module 4: Schedule a Meeting with the Outlook Plug-in

  • Expired Meetings
  • Set GoToMeeting Time Zone

Module 5: Audio Introduction

  • Audio
  • Integrated Toll-Free Audio (GoToMeeting Corporate only)
  • Toggle Audio Notifications
  • Broadcast Computer Audio
  • 3rd Party Audio and HiDef Conferencing
  • HDFaces Video Conferencing

Module 6: Start/End a Scheduled Meeting

  • Start an Impromptu Meeting
  • Leave or End a Meeting

Module 7: Organiser/Presenter Control Panel

  • Screen Sharing Pane
  • Manage Attendees
  • Manage Audio
  • Chat with Attendees
  • Invite Attendees During a Meeting
  • Grab Tab
  • Menu Bar - Windows Users
  • Toolbar - Mac Users
  • Labs Menu
  • Enable Lab Features
  • Available Lab Features

Module 8: Record and Play a Meeting

  • Notes on Recording and Playing a Meeting
  • Record a Meeting
  • GoToMeeting Recording Manager (Mac)
  • Play a Recorded Meeting
  • Distribute a Recorded Meeting
  • Edit a Recorded GoToMeeting Recording
  • Install GoToMeeting Codec
  • Locate a Recorded GoToMeeting, GoToWebinar or GoToTraining
  • Download Windows Media Player

Module 9: Attending Meetings

  • Attendee Role Overview
  • Join a Meeting
  • Attendee Viewer and Control Panel
  • Attendee Control Panel
  • Chat with Other Attendees
  • Attendee Viewer Window
  • Share Presenter Mouse and Keyboard
  • Become a Presenter
  • Become an Organiser
  • Leave a Meeting

Module 10: The GoToMeeting Organiser Website

  • Log in to Your Organiser Website
  • My Account
  • Change Account Password
  • Audio Settings
  • Cancel Your Account or Update Billing Information (Individual Only)
  • Cancel Your GoToMeeting Account
  • Plan Selection (Individual Only)
  • View Account History (Individual Only)
  • My Meetings
  • View Meeting History

      Module 11: Manage GoToMeeting

  • Prior to Meeting or Event Start
  • Managing the Meeting
  • Managing the Conference Call

Module 12: Use GoToMeeting with a Firewall

  • Configure your Firewall
  • Locate GoToMeeting Files
  • Enable GoToMeeting with
    •  McAfee® Anti-virus Software
    • Norton® Anti-virus Software
    • Kaspersky® Anti-virus Software
  • Additional Firewall Resources

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Who should attend this GoToMeeting Training Course?

This GoToMeeting Training Course is essential for individuals seeking to ensure the security, performance, and efficiency of their application delivery infrastructure using Citrix ADC. Here are the professionals who can benefit from attending this course:

  • Project Managers
  • Sales Professionals
  • Human Resource Personnel
  • IT Support Staff
  • Marketing Teams
  • Customer Support Representatives

 Prerequisites of the GoToMeeting Training Course

There are no formal prerequisites for this GoToMeeting Training Course.

GoToMeeting Training Course Overview

GoToMeeting is a leading online meeting and video conferencing tool, enabling seamless collaboration for businesses globally. This training course is designed to provide participants with comprehensive knowledge and skills to effectively use GoToMeeting for hosting virtual meetings, webinars, and presentations. As remote work continues to rise, mastering GoToMeeting is crucial for maintaining productivity and communication within teams.

Proficiency in GoToMeeting is essential for professionals who conduct virtual meetings regularly, including Project Managers, Team Leaders, and Business Executives. It is also beneficial for educators, trainers, and anyone involved in remote collaboration. Mastering this tool ensures efficient communication, saving time and resources, and enhancing overall organisational performance.

This 1-day training course provided by The Knowledge Academy equips delegates with practical skills to maximise GoToMeeting’s features. Participants will learn to set up and manage meetings, use advanced tools for effective presentations, and troubleshoot common issues. The hands-on approach ensures that delegates can confidently utilise GoToMeeting for various professional needs.

Course Objectives

  • To understand the fundamentals of GoToMeeting and its interface
  • To learn how to schedule, start, and join meetings
  • To master screen sharing and presentation features
  • To explore recording options and manage recorded meetings
  • To handle meeting invitations and attendee management
  • To troubleshoot common technical issues

After completing this GoToMeeting Training Course, delegates will be proficient in using the platform for various professional needs. They will confidently manage virtual meetings, ensuring effective communication and collaboration within their organisations.

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What’s included in this GoToMeeting Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • GoToMeeting Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Citrix NetScaler Install, Configure, and Manage Training Course Outline

Module 1: Getting Started

  • Introduction to the NetScaler System
  • NetScaler Functionality
  • NetScaler Architecture
  • Install and Configure the NetScaler

Module 2: Basic Networking

  • Introduction
  • Configuring Networking (GUI)

Module 3: High Availability

  • Configuring an HA Pair (GUI)
  • Managing an HA Pair (GUI)
  • Configuring an HA Pair (CLI)
  • Managing an HA Pair (CLI)

Module 4: Load Balancing

  • Load Balancing HTTP
  • Load-Balancing DNS
  • Load Balancing LDAP
  • Load Balancing MYSQL Databases

Module 5: SSL Offload

  • Configuring SSL Certificates
  • Configuring SSL Offload
  • Configuring End-to-End Encryption
  • Configuring HTTP to HTTPS Redirect Using the Redirect URL

Module 6: Securing the Citrix ADC

  • Configuring Local Authentication and Delegated Administration
  • Configuring External Authentication with LDAP
  • Admin Partitions

Module 7: Monitoring and Troubleshooting

  • Viewing Citrix ADC Logs and Network Traces
  • Configuring External Syslog and Audit Policies
  • Configuring SNMP
  • Troubleshooting

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Who should attend this Citrix NetScaler Install, Configure, and Manage Training Course?

This Citrix NetScaler Install, Configure, and Manage Course is designed for IT Professionals, Network Administrators, and System Engineers aiming to develop a strong foundation in deploying, configuring, and managing Citrix NetScaler ADC. Here are the professionals and individuals who can benefit from attending this course:

  • Network Administrators
  • Citrix Administrators
  • System Architects
  • Desktop Virtualisation Specialists
  • Cloud Architects and Implementers
  • Network Engineers

Prerequisites of the Citrix NetScaler Install, Configure, and Manage Training Course

There are no formal prerequisites for this Citrix NetScaler Install, Configure, and Manage Course. However, familiarity with the Citrix Virtual App can be beneficial for the delegates.

Citrix NetScaler Install, Configure, and Manage Training Course Overview

Citrix NetScaler is an essential tool for any IT professional involved in network optimisation, load balancing, and security. This technology is critical in ensuring high availability, scalability, and security of applications across hybrid and multi-cloud environments. As businesses increasingly rely on web services and cloud solutions, the ability to effectively manage network traffic and protect data becomes paramount.

Proficiency in NetScaler is crucial for Network Engineers, System Administrators, and IT professionals who are tasked with maintaining smooth, secure, and efficient operations. Mastery of Citrix NetScaler enables these professionals to enhance their organisation’s IT infrastructure, optimise application delivery, and mitigate network threats.

The Knowledge Academy’s 1-day Citrix NetScaler Training offers a deep dive into the installation, configuration, and management of NetScaler systems. Delegates will engage with experienced instructors to gain hands-on experience and practical knowledge that can be applied immediately in professional settings.

Course Objectives

  • To install and configure Citrix NetScaler for optimum performance
  • To manage and monitor NetScaler operations to ensure high availability and reliability
  • To secure network and application access using NetScaler’s integrated security features
  • To implement traffic management strategies to improve application response times and resource utilisation
  • To troubleshoot and resolve common issues encountered in NetScaler environments
  • To enhance professional skills and prepare for advanced Citrix Certifications

Upon completion of this Citrix Training Course, delegates will be equipped with the skills and insights necessary to manage and optimise Citrix NetScaler installations effectively. This expertise will not only improve their operational capabilities but also open up opportunities for career advancement in network and IT infrastructure management.

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What’s included in this Citrix NetScaler Install, Configure, And Manage Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix NetScaler Install, Configure, And Manage Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training​ Course Outline

Module 1: Implementing Redundancy and Scalability

  • StoreFront and Citrix Gateway
  • Site Infrastructure
  • Machines Running the Virtual Delivery Agent

Module 2: Managing a Virtual Apps and Desktops Environment with Multiple Locations

  • VDA Registration in a Multi-Zone Environment
  • Zone Preference
  • Optimal Gateway Routing and Zones
  • Managing StoreFront Store Subscriptions in a MultiLocation Environment
  • StoreFront and Citrix ADC Branding

Module 3: Implementing Backups and Disaster Recovery

  • Backups
  • Disaster Recovery Considerations
  • Disaster Recovery Process

Module 4: Implementing Advanced Authentication Methods

  • RADIUS and OTP
  • Smart Card Authentication
  • ADFS, SAML, and FAS

Module 5: Improving App and Data Security

  • Introduction to Application Security
  • Preventing Jailbreak Attacks
  • Minimising the Impact of Attacks

Module 6: Securing Machines Running the Virtual Delivery Agent

  • TLS to VDA Encryption
  • GPOs and Citrix Policies
  • Image Management

Module 7: Introduction to Troubleshooting

  • Troubleshooting Methodology Process
  • Resource Tools and Utilities
  • Introduction to PowerShell

Module 8: Troubleshooting Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting Citrix Gateway

Module 9: Troubleshooting Delivery Controller Issues

  • Validating FMA Services

Module 10: Troubleshooting VDA Registration Issues

  • Troubleshooting VDA Registration

Module 11: Troubleshooting HDX Connection Issues

  • Troubleshooting HDX Connections

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Who should attend this Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training Course?

This Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Course Training Course is essential for individuals seeking comprehensive expertise in optimising Virtual Applications and Desktop Delivery. Here are the professionals who can benefit from attending this course:

  • Citrix Administrators
  • Cloud Architects
  • Network Administrators
  • System Engineers
  • Network Engineers
  • System Architects
  • Desktop Virtualisation Specialists

Prerequisites of the Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training Course

Before attending this course, candidates should have completed Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training. Familiarity with Citrix technologies and networking concepts can be beneficial for the delegates.

Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training Course Overview

Citrix Virtual Apps and Desktops 7 provide core virtualisation technology to IT, which enables it to deliver desktops and applications easily to users on any device. More and more businesses are moving to remote or hybrid models, which calls for strong virtualisation solutions that offer security, flexibility, and manageability.

Mastery of Citrix Virtual Apps and Desktops 7 is the learning that any professional IT Infrastructure Manager, System Administrator, or Cybersecurity Engineer might find inevitable. That learning is essential, and this mastery is most relevant for professionals whose aspiration is to have their organisation's IT solutions be more responsible towards their organisation's IT and secure remote access solutions.

This 2-day Citrix Training Course by The Knowledge Academy trains delegates in deploying, troubleshooting, securing, and administrating the Citrix environments. Developed with practical experience, this one-day intensive course guarantees that delegates will be able to address real challenges in the real world.

Course Objectives

  • To enhance understanding of advanced deployment strategies within Citrix environments
  • To develop skills for troubleshooting complex issues in Citrix Virtual Apps and Desktops 7
  • To reinforce knowledge of security measures and compliance protocols in virtualisation
  • To equip delegates with the administrative capabilities necessary for efficient management of Citrix solutions
  • To provide insights into the latest innovations and best practices in Citrix technology
  • To prepare professionals for achieving higher operational excellence and improved IT infrastructure stability

Upon completing this course, delegates will have acquired a deep understanding of Citrix technologies, enabling them to implement and manage advanced virtualisation strategies effectively. This knowledge will significantly contribute to their professional growth and the operational success of their organisations.

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What’s included in this Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Certificate
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +852 2592 5349 or Enquire.

Citrix Training FAQs

Citrix is a software company providing solutions for virtualisation, networking, and cloud computing. It enables users to securely access applications and desktops remotely, allowing businesses to enhance productivity and collaboration across various devices and locations.
Citrix is used to provide secure access to virtualised applications, desktops, and data from any device, enabling remote work, improving business continuity, and simplifying IT management, while ensuring data security and reducing operational costs.
Citrix Virtual Apps delivers individual applications to users remotely, whereas Citrix Virtual Desktops provides complete virtual desktop environments. Both allow remote access, but Virtual Desktops offer a more comprehensive desktop experience, including the operating system.
Citrix Certification validates your skills, enhancing career opportunities in virtualisation and cloud technologies. It boosts credibility, demonstrates technical expertise, and opens doors to higher-paying roles in IT infrastructure management and system administration.
Prerequisites vary by course, but generally, a basic understanding of networking, IT infrastructure, and Windows operating systems is recommended. Some advanced courses may require prior knowledge of Citrix products or virtualisation technologies.
IT Professionals, System Administrators, Network Engineers, and anyone responsible for managing virtualisation technologies or cloud solutions should consider Citrix Certification to enhance their technical skills and career prospects in these areas.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
The duration of these Citrix Training Courses varies. Please visit our course pages for specific information.
Citrix courses range from beginner to advanced levels. Entry-level courses focus on foundational knowledge, while more advanced courses delve into complex configuration, troubleshooting, and optimisation of Citrix solutions, requiring deeper technical expertise.
Citrix Certification can lead to roles such as Citrix Administrator, Virtualisation Specialist, IT Support Engineer, Network Architect, Cloud Engineer, and Systems Engineer, where you manage virtual environments, networks, and cloud solutions.
Yes, Citrix training courses often include topics on Citrix Workspace and Citrix Cloud, covering how these platforms integrate with other Citrix solutions to enable secure access, app delivery, and collaboration in cloud environments.
Citrix offers a more comprehensive solution, including virtual desktops, applications, and secure networking. While platforms like VMware focus on virtualisation, Citrix integrates additional features like application delivery, load balancing, and remote access to improve performance.
Choose a Citrix training course based on your current job role, skill level, and desired career trajectory. If you are new to Citrix, start with foundational courses. For career growth, consider advanced training in specific Citrix products or certifications.
Yes, Citrix offers customised training for corporate teams. These training programmes are tailored to meet the specific needs of organisations, focusing on relevant technologies, configurations, and scenarios to optimise team productivity and technical capabilities.
Citrix offers continuing education through advanced certifications, online learning, and updates on new product features. Staying certified may also involve periodic re-certification and participation in webinars or workshops to remain up to date with technological advancements.
Citrix Training updates its curriculum regularly to reflect new product releases, technological advancements, and industry trends. It collaborates with industry experts to ensure that courses address current challenges and align with evolving business and IT requirements.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
Please see our Citrix Training courses available in Hong Kong
The Knowledge Academy is the Leading global training provider for Citrix Training.
The training fees for Citrix Training in Hong Kong starts from HKD31495
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