Course information

Citrix Endpoint Management Training​ Course Outline

Module 1: Introduction to Endpoint Management

  • Architecture
  • Resource Locations
  • Cloud Connector
  • Endpoint Management Components
  • Endpoint Management Technical Security Overview
  • Integration with Mobile Threat Defense Software

Module 2: Onboarding and Resource Setup

  • Scale and Size Considerations for Cloud Connectors
  • Preparation for Device Registration and Resource Delivery

Module 3: Certificates and Authentication

  • Upload, Update, and Renew Certificates
  • Citrix Gateway and Endpoint Management
  • Domain or Domain Plus Security Token Authentication
  • Client Certificate or Certificate Plus Domain Authentication
  • PKI Entities
  • Credential Providers
  • APNs Certificates
  • SAML for Single Sign-On with Citrix Files
  • Authentication with Azure Active Directory through Citrix Cloud
  • Authentication with Okta through Citrix Cloud
  • Authentication with an On-Premises Citrix Gateway through Citrix Cloud

Module 4: User Accounts, Roles, and Enrolment

  • Registration Profiles
  • Notifications
  • Configure Roles with RBAC
  • Licenses

Module 5: Device management

  • Alexa for Business
  • Android
  • Apple
  • Chrome OS
  • Windows
  • Workspace Hub Device Management
  • Device Policies

Module 6: Add Apps

  • App Connector Types
  • Citrix Launcher
  • Add Apps Using Apple Volume Purchase
  • Deploy Microsoft Store for Business Apps from Endpoint Management
  • Use Citrix Content Collaboration with Endpoint Management
  • Smart Access for HDX Apps
  • Upgrade MDX or Enterprise Apps

Module 7: Monitor and Support

  • Connectivity Checks
  • Mobile Service Provider
  • Reports
  • Endpoint Management Analyser

Module 8: REST APIs

  • Permissions Required to Access the REST API
  • To Invoke REST API Services
  • Related Information

Module 9: Restrict Email Access

  • ActiveSync Gateway
  • Endpoint Management Connector for Exchange ActiveSync
  • Citrix Gateway Connector for Exchange ActiveSync

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Who should attend this Citrix Endpoint Management Training Course?

The Citrix Endpoint Management Training Course is designed for IT professionals and administrators responsible for managing and securing endpoints in organisations. Here are the professionals and individuals who can benefit from attending this Training:

  • IT Security Managers
  • Endpoint Management Administrators
  • IT Administrators
  • System Engineers
  • Citrix Administrators
  • Mobile Device Management Specialists
  • Cloud Architects and Security Implementers
  • Network Engineers

Prerequisites of the Citrix Endpoint Management Training Course

There are no formal prerequisites for this Citrix Endpoint Management Training Course. However, familiarity with Windows administration and Citrix technologies can be beneficial for the delegates.

Citrix Endpoint Management Training Course Overview

Citrix Endpoint Management is an essential tool for organisations that want to simplify their Mobile Device Management (MDM) and Mobile Application Management (MAM). The technology ensures the security of corporate data, securing the maintenance of the user's productivity and flexibility over the running of any type of device, from smartphones to tablets.

This book is an essential reference for IT Professionals, System Administrators, and Security Specialists who are responsible for the security and management of mobile devices within the organisation. This tool, when applied properly, would be very helpful in securing organisational data and keeping the company in good stead with compliance against various regulatory standards.

By attending this 2-day course, provided by The Knowledge Academy, delegates will leave with the fullest understanding of Citrix Endpoint Management. The intensive training and practical examples will arm students with the required deployment, management, and optimisation tools of the system.

Course Objectives

  • To understand the fundamentals of Citrix Endpoint Management
  • To learn how to deploy Citrix Endpoint Management in various environments
  • To configure and manage endpoint devices effectively
  • To implement security policies to safeguard organisational data
  • To troubleshoot and resolve common endpoint management issues
  • To integrate Citrix Endpoint Management with other enterprise solutions

After completing this course, delegates will be proficient in deploying and managing Citrix Endpoint Management solutions, ensuring their organisation's devices are secure, compliant, and efficiently managed, contributing to overall operational effectiveness.

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What’s included in this Citrix Endpoint Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Citrix Endpoint Management Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Citrix Endpoint Management Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Citrix Endpoint Management Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Citrix Endpoint Management Training in Hong Kong FAQs

Citrix Endpoint Management is a comprehensive solution for managing and securing mobile devices, applications, and data. It provides unified endpoint management (UEM) to enhance productivity and security across various platforms, ensuring seamless integration and user experience.
There are no formal prerequisites for this training. However, familiarity with Windows administration and Citrix technologies can be beneficial for the delegates.
The Citrix Endpoint Management Course is ideal for IT Professionals, System Administrators, and Network Engineers responsible for managing, configuring, and securing enterprise devices, ensuring seamless integration and management of applications across multiple platforms within an organisation.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have 2-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 2-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Obtaining this certification enhances your career by validating your expertise in managing and securing endpoints, increasing your job prospects, improving your earning potential, and demonstrating your commitment to staying updated with industry standards.
Citrix Endpoint Management helps organisations manage and secure their endpoints by providing comprehensive control over devices, apps, and data, ensuring seamless and secure access, enhancing productivity, and protecting sensitive information across diverse environments and endpoints.
The Citrix Endpoint Management Training covers centralised device management, application and data security, seamless user experience, comprehensive analytics, integration with existing IT infrastructure, automated workflows, and support for diverse device platforms, enhancing overall enterprise mobility and security.
This course offers comprehensive coverage of Citrix Endpoint Management, emphasising real-world application, hands-on labs, and advanced troubleshooting techniques, setting it apart from other programmes by providing a deeper, practical understanding of Citrix's unique tools and features.
Citrix Endpoint Management expertise opens career opportunities in roles like IT Administrator, Systems Engineer, Mobility Architect, and Enterprise Mobility Manager, enhancing capabilities in secure device management, application delivery, and mobile workforce optimisation for businesses.
Citrix Endpoint Management seamlessly integrates with other Citrix products, providing unified endpoint management, secure access to apps and data, enhanced security policies, and a cohesive user experience across desktops, mobile devices, and cloud environments.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Citrix Endpoint Management Trainingin Hong Kong starts from HKD21795
The Knowledge Academy is the Leading global training provider for Citrix Endpoint Management Training.
Please see our Citrix Training courses available in Hong Kong
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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