Course information

CMI Level 3 Award in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Award in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 17 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 9 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 4

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 1: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
    • Internal Stakeholders
    • External Stakeholders
    • Connected Stakeholders
  • Needs and Expectations of Stakeholder Groups
    • Questioning
    • Observation
    • Meetings
    • Focus Groups
    • Agreements and Contracts
  • Benefits of Building Relationships with Stakeholders
    • Communication and Engagement
    • Greater Understanding of Goals and Objectives
    • Improved Planning

Module 2: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
    • Verbal Communication
    • Written Communication
    • Digital Channels
    • Stakeholder and Customer Management
    • Engagement Approaches
    • Relationship Building
    • Communication and Management Strategies
    • Formal and Informal Communication
    • Mass Media Communication
    • Personalised Communication
    • Real-Time and Pre-Recorded
  • Types of Verbal Communication Used with Stakeholders
    • Meetings and Briefings
    • Conversations
    • Workshops
    • Telephone Calls
    • Video Chat Applications
    • Webinars
    • Podcasts
  • Active Listening is Used to Build Stakeholder Relationships
    • Giving Full Attention
    • Processing Information
    • Responding
    • Providing Constructive Feedback
    • Remembering What is Said
    • Non-verbal Communication Skills

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

  • Types of Written Communication Used with Stakeholders
  • Traditional Written Communication
    • Letters
    • Noticeboards
    • Presentation Materials
    • Storyboards
    • Contracts
    • Memos
    • Brochures and Newsletters
    • Press Releases
    • Manuals
  • Digital Written Communication
    • Intranet
    • Websites
    • Social Media
    • Instant Messaging
  • How Can Meetings Develop and Build Effective Stakeholder Relationships?

Module 3: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Tangible
    • Environment
    • Noise
    • Technology
    • Time and Timing
    • Resources
    • Language
    • Type or Channel of Communication
  • Intangible
    • Confidence in Individuals or Participants
    • Cultural Differences
    • Prejudice and Bias
    • Emotional Barriers
    • Legal Frameworks
    • Organisational Policies
  • Ways of Responding to Barriers When Communicating with Stakeholders
    • Communicating Effectively and Regularly
    • Emotional Intelligence
    • Effective Negotiation and Influence
    • Listening to and Observing the Audience
    • Reducing Distractions
    • Speaking More Clearly
    • Active Listening
    • Restating or Adjusting Language
    • Changing Pace

Module 4: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
    • Avoiding Misunderstanding
    • Impact of Lack of Feedback
    • Meeting Needs
    • Relevance
    • Openness
    • Commitment
    • Involvement
    • Influence
    • Interest
  • Compare Methods of Gathering Feedback from Stakeholders
    • Written
    • Verbal
    • Digital
  • Use of Stakeholder Feedback
    • Engagement
    • Responsiveness
    • Satisfaction
    • Productivity
    • Retention
    • Motivation

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Who should attend this CMI Level 3 Award in Principles of Management and Leadership Training Course?

This CMI Level 3 Award in Principles of Management and Leadership Training is ideal for individuals seeking to develop their management and leadership skills. It is particularly beneficial for those looking to enhance their understanding of effective management practices and leadership principles, enabling them to contribute more effectively within their organisations. This training course can benefit a wide range of professionals, including: Team Leaders

  • Supervisors
  • Project Managers
  • Aspiring Managers
  • Operations Managers
  • Shift Leaders
  • Department Heads
  • Administration Managers

Prerequisites of the CMI Level 3 Award in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Award in Principles of Management and Leadership Training Course.

CMI Level 3 Award in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Award in Principles of Management and Leadership Training Course is designed to equip aspiring managers with essential skills and knowledge in management practices. This cerification addresses the core principles of effective leadership, enabling individuals to understand their role in motivating teams, managing resources, and driving performance. As organisations evolve, the need for skilled leaders who can navigate challenges and inspire others has never been more critical.

This CMI Level 3 Award in Principles of Management and Leadership Training Course is particularly beneficial for new and aspiring managers, team leaders, and supervisors who seek to enhance their leadership skills and improve team performance. Additionally, professionals transitioning into management roles will gain valuable insights into effective management strategies and principles. By understanding these concepts, individuals can make informed decisions and contribute positively to their organisations.

This 1-day CMI Level 3 Award in Principles of Management and Leadership Training Course by The Knowledge Academy provides delegates with a comprehensive overview of management principles and leadership techniques. Delegates will engage in practical exercises and discussions that will enhance their understanding of effective management practices, empowering them to apply these skills in their day-to-day responsibilities.

Course Objectives

  • To understand the role of management and leadership in an organisation
  • To explore different leadership styles and their impact on team dynamics
  • To develop effective communication and interpersonal skills
  • To learn techniques for motivating and engaging teams
  • To manage resources efficiently and effectively
  • To evaluate personal management and leadership development needs

Upon completion of the CMI Level 3 Award in Principles of Management and Leadership Training Course, delegates will possess the skills to lead teams effectively, foster collaboration, and drive organisational success, making them valuable assets in today’s competitive work environment.

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What’s included in this CMI Level 3 Award in Principles of Management and Leadership Training Course?

  • CMI Level 3 Award in Principles of Management and Leadership Assessment
  • World-Class Training sessions from Experienced Instructors
  • CMI Level 3 Award in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

CMI Level 3 Award in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Hong Kong

T: +852 2592 5349
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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

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What our customers are saying

CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in Hong Kong FAQs

The CMI Level 3 Award in Principles of Management and Leadership explores fundamental concepts of effective management and leadership, focusing on roles, responsibilities, and techniques for improving organisational performance. It covers key principles in a structured format to develop essential leadership skills.

Management involves overseeing tasks, processes, and resources to achieve organisational goals efficiently. Leadership focuses on inspiring, motivating, and guiding individuals towards a common vision, fostering innovation, and driving positive change within the organisation. Learn more about the subject from this CMI level 3 Award in Principles of Management and Leadership Training Course.

The CMI Level 3 Award in Principles of Management and Leadership Training Course offers benefits such as improved management skills, enhanced employability, increased confidence in decision-making, and a solid foundation for further professional development.

Training Upon completing these CMI Level 3 Award in Principles of Management and Leadership Training Courses, you'll be eligible for entry-level management positions across various industries. Roles may include Team Leader, Supervisor, or Junior Manager, offering opportunities for career advancement and leadership development.

This CMI Level 3 Award in Principles of Management and Leadership Training Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

Methods for developing opportunities include strategic planning, market research, networking, innovation, and continuous learning. Identifying trends, leveraging strengths, and adapting to change are vital. Effective communication and collaboration enhance potential. Regular assessment and adaptation ensure sustained growth.

Monitoring the impact of learning and development activities allows organisations to assess effectiveness, identify areas for improvement, align training with business goals, enhance employee performance, and maximise return on investment in professional development initiatives. Learn more from this CMI level 3 Award in Principles of Management and Leadership Training Course.

Methods for identifying development needs include performance appraisals, 360-degree feedback, self-assessment questionnaires, skill gap analysis, and coaching sessions. These methods help pinpoint areas for improvement in both individuals and teams, enhancing overall effectiveness and productivity.

Appraisals involve assessing an individual's performance against set objectives, typically conducted by a supervisor. Reviews entail evaluating progress and providing feedback on work completed. Peer reviews involve colleagues assessing each other's work to enhance performance and collaboration.

An effective leader exhibits strong communication skills, inspires trust, fosters collaboration, demonstrates resilience, and embraces innovation. They empower their team, lead by example, adapt to challenges, and remain committed to continuous growth and development. Register for The Knowledge Academy's CMI Level 3 Award in Principles of Management and Leadership Online Training to upskill yourself.

Yes, corporate training is available for teams and organisations looking to upskill their employees in relevant networking expertise. Tailored CMI Level 3 Award in Principles of Management and Leadership Training Courses can be designed to meet specific business needs.

The CMI Level 3 Award in Principles of Management and Leadership Certification is highly regarded, widely recognised by employers, and sought after by aspiring managers, contributing to its popularity in professional development.

The CMI Level 3 Award in Principles of Management and Leadership enhances career prospects by equipping individuals with essential management skills, boosting confidence, and demonstrating commitment to professional development, making delegates more attractive to employers.

After completing the CMI Level 3 Award in Principles of Management and Leadership Training Course, the next step is typically to pursue the full CMI Level 3 Diploma, which offers deeper insights into management practices.

The training fees for CMI Level 3 Award in Principles of Management and Leadership Training Coursein Hong Kong starts from HKD29495

The Knowledge Academy is the Leading global training provider for CMI Level 3 Award in Principles of Management and Leadership Training Course.

Please see our CMI Level 3 courses available in Hong Kong
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