CMI Level 5 Award In Managing Equality, Diversity And Inclusion Training Course - Hong Kong

CMI Level 5 Award in Managing Equality, Diversity, and Inclusion Training Course Outline

Our CMI Level 5 Award in Professional Coaching Practice Training Course is thoughtfully structured to meet the 19 Guided Learning Hours requirement, providing delegates with 9 hours of comprehensive course material and 10 hours of interactive e-learning content. 

Qualification Level: Award  

Minimum Credit: 5

Unit 506: Managing Equality, Diversity and Inclusion (CV: 5)

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Module 1: Legal and Organisational Approaches to Equality, Diversity, and Inclusion

• Impact of Legislative Requirements on Organisations
  • Equality Impact Assessment
  • Reporting Requirements (Including Gender Pay Gap Reporting)
  • Practical Measures, Compliance with the Equality Act 2010
  • Protected Characteristics
  • Discriminated Against and How Organisations Can Protect Those from Direct or Indirect Discrimination
• Justify the Business Case for Equality, Diversity, and Inclusion
  • Tangible Quantitative
  • Intangible
  • Benefits
  • Evidence of Impact Proven by Published Research and Internal Data
• Organisational Approaches to Promoting Equality, Diversity, and Inclusion to Staff and Stakeholders
  • Culture Audits
  • Coaching, Mentoring, and Sponsorship
  • Access to Development Opportunities and the Role of Internal Communication
  • Awards, Newsletters, Blogs, Discussion Forums, Social Media, Role Models, and Champions

Module 2: Role and Responsibilities of a Manager in Relation to Equality, Diversity, and Inclusion

• Role and Responsibilities of a Manager in Relation to Equality, Diversity, and Inclusion
  • Mentoring Diverse Talent in Your Team
  • Balanced Recruitment / Selection
  • Performance Management and Reward Decisions
  • Promotion Decisions
  • Supporting Flexible Working
  • Monitoring Relevant Processes
  • Preventing Discrimination and Harassment and Challenging Poor
  • Behaviour
  • Promoting Equality, Diversity, and Inclusion
  • Implementing Policy and Procedure
  • Developing Best Practice
• Language and Behaviours Required of a Manager in Leading
  • Respectful Communication
  • Impartial and Non-Judgmental Treatment of Others
  • Fair and Consistent Decision-Making
  • Valuing Differences
  • Questioning Own Biases
  • Being an Ally for Marginalised Groups
  • Conflict Resolution
  • Managing Change
• Evaluate Leadership Styles Which Support Practice Improvement in Relation to Equality, Diversity, and Inclusion
  • Inclusive Leadership
  • Authentic Leadership
  • Transformational Leadership
  • Managerial Grid
  • Five Factors of Excellent Leadership
• Assess Approaches for Managing Individuals and Teams
  • Addressing Individual Beliefs and Opinions
  • Overcoming Custom and Practice Issues
  • Dealing with Conscious and Unconscious Bias
  • Challenging Poor Practice
  • Promoting Culture Change Training and Awareness
  • Real-Life Events
  • Supporting Colleagues and Employees

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Develop and Implement Plans Which Support Equality, Diversity, and Inclusion Within an Organisation

• Assess the Process for Developing a Plan Which Supports Equality, Diversity, and Inclusion Within an Organisation
  • Consultation Process
  • Time-Bound Targets
  • Establish Communication Strategy
  • Review Processes
  • Audit Process
  • Impact Measures
• Analyse the Purpose and Methods of Gathering Data and Information to Inform a Plan
  • Organisational Process Metrics
  • Employee Engagement
  • Surveys
  • Database Reports
  • Benchmarking
• Recommend Approaches to Implementing a Plan
  • Leadership Workshops to Establish Buy-In
  • Policy and Procedure
  • Delivery of Training and Development
  • Practical Measures
  • Involving Staff and Stakeholders
  • Raising Awareness
  • Internal Communication

Module 4: How to Monitor and Report on Equality, Diversity, and Inclusion?

• Methods for Monitoring Outcomes Against Targets to Promote Continuous Improvement
  • Organisational Process Data Surveys
  • Benchmarking Activities
  • Regional and National Trends
  • Quality Standards
  • Mystery Shopper
  • Analysis of Customer and Staff Complaints
  • Litigation, Audits, and Improvement Targets
• Examine Methods for Reporting Outcomes to Staff and Stakeholders
  • Internal Reports
  • External Diversity Reports
  • Newsletters and Articles
  • Briefings, Motivational Notices
  • Case Studies
  • Blogs
  • Social Media