Assertiveness Skills Training in Hong Kong

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Communication Skills Course

Assertiveness Skills Training

Hong Kong

Develop the ability to express confidently with our Assertiveness Training
Develop leadership skills by assertively articulating and advocating for your ideas
Build assertiveness as a foundation for making informed decisions

Dates & Prices Dates & Prices

Course information

Assertiveness Skills Training Course Outline

Module 1: Introduction to Assertiveness Skills

Benefits of Being Assertive
Assertiveness and Conflicts
Conflict Resolution Model
Mode
What Does It Mean to Be Assertive?
Rules of Assertion
When to Be Assertive
Being Assertive in the Workplace

Module 2: Getting Your Point Across

Presenting Clear Messages
Ending Conversations
Gaining Confidence
Tools

Module 3: Dealing with Difficulty

Handling Difficult People and Situations
Art of Saying No
Managing Conflict and Moving Forward

Module 4: Emotional Intelligence

Managing Emotions
Dealing with Someone Else’s Emotions

Module 5: Handling Difficult Situations

Dealing with Difficult People and Situations
CLASS Technique
How to Keep Calm in Challenging Situations?
Breathing Exercises

Who should attend this Assertiveness Skills Training?

This Assertiveness Skills Course is designed to equip delegates with the skills and knowledge necessary to communicate assertively and effectively in various personal and professional situations. This training course can be beneficial to professionals, including:

Managers and Leaders
Customer Service Representatives
Sales Professionals
Project Managers
Educators and Trainers
Entrepreneurs and Business Owners
Healthcare Professionals

Prerequisites of the Assertiveness Skills Training

There are no formal prerequisites for this Assertiveness Skills Course. However, basic communication skills and self-confidence would be beneficial for the delegates.

Assertiveness Skills Training Course Overview

Assertiveness is a critical aspect of effective Communication Skills, playing a key role in both personal and professional interactions. This course offers a comprehensive exploration of assertive communication, teaching delegates how to express themselves confidently and respectfully. Understanding the balance between passive and aggressive communication is crucial in today’s diverse and dynamic work environments.

Professionals across all sectors can benefit from mastering assertiveness. Especially beneficial for team leaders, managers, and customer-facing roles, this training empowers individuals to communicate their needs and opinions clearly and constructively. Mastering assertiveness is pivotal for those aiming to lead, negotiate, and collaborate effectively, enhancing both workplace relationships and productivity.

The Knowledge Academy’s 1-day course provides practical strategies and tools to apply assertiveness in various scenarios. Delegates will learn to identify their communication style, handle conflicts with poise, and assert themselves in challenging situations. This training is an excellent opportunity to refine one’s communication skills, leading to more effective and positive interactions at work.

Course Objectives

To understand the principles of assertive communication and its importance
To distinguish between assertive, aggressive, and passive communication styles
To develop techniques for expressing opinions and needs assertively
To enhance conflict resolution skills through assertiveness
To build confidence in handling challenging conversations
To apply assertive communication in professional and personal contexts

Upon completing this course, delegates will possess enhanced communication skills, enabling them to navigate various interpersonal scenarios with greater confidence and effectiveness. They will leave better equipped to foster positive relationships and create a more collaborative and respectful work environment.

What’s included in this Assertiveness Skills Training?

World-Class Training Sessions from Experienced Instructors
Assertiveness Skills Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Assertiveness Skills Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Assertiveness Skills Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

The course is very engaging and everyone was really friendly thoroughly enjoyed it and think it already helped me. Francesca is credit to the company.

Sue Ellis

Very likely

Maria

Vishnu Menon was a great instructor! I really enjoyed the course and I would highly recommend this to everyone. No matter what career roles you are in this course still applies to you in some way. to help with everyday experiences.

Candy Newman

Assertiveness Skills Training in Hong Kong FAQs

What is Assertiveness?

Assertiveness is the ability to express one's feelings, beliefs, and needs directly and respectfully, without infringing on the rights of others. It's a balanced communication style that avoids passive or aggressive behaviours.

What is Assertiveness Skills Training?

This Assertiveness Skills Certification training teaches individuals how to express their thoughts, feelings, and needs confidently and respectfully, enhancing personal and professional interactions.

What are the benefits of taking this Assertiveness Training Course?

Taking this Assertiveness Course enhances your communication skills, boosts self-confidence, and helps you set clear boundaries, leading to more effective personal and professional relationships.

What is the importance of Assertive communication in the workplace?

Assertive communication is crucial in the workplace as it contributes to a clear and straightforward expression of needs and ideas, aids in conflict resolution, helps in professional development, and maintains an atmosphere of respect among colleagues.

Are there any pre-requisites for taking this Assertiveness Skills Training Course?

There are no formal prerequisites for this Assertiveness Training Course. However, basic communication skills and self-confidence would be beneficial for the delegates.

What are the objectives of this Assertiveness Skills Course?

The objectives of this training are to help you communicate confidently and effectively, and to develop techniques for setting boundaries and handling difficult situations with ease.

How long does it take to develop Assertiveness skills through training?

Developing Assertiveness skills can take a few weeks to several months, depending on the training intensity and individual practice. With The Knowledge Academy’s concise yet comprehensive course, you can learn the fundamentals of Assertiveness in just 1 day.

What is the difference between assertiveness and aggressiveness?

Assertiveness is expressing oneself confidently and respectfully, while aggressiveness involves expressing oneself in a forceful and disrespectful manner.

How can this Assertiveness Training improve communication skills?

This training improves communication by teaching clear, respectful expression, active listening, and the ability to set boundaries, leading to more effective and positive interactions.

Who needs this Assertiveness Skills Training?

This Assertiveness Training Course is beneficial for individuals across various professions and industries who aim to communicate effectively, express their needs confidently, and navigate interpersonal interactions with clarity and respect.

What are the techniques used in Assertiveness Training Course?

There are a variety of techniques that can be used in this training. Some of the most common techniques in this training includes role-playing exercises, group discussions, individual exercises, case studies, and more.

What are the career options after completing the Assertiveness Skills Course?

After completing this Assertiveness Training, individuals can pursue careers in leadership roles, conflict resolution, or communication consulting. They may also find opportunities in human resources or coaching to help others develop assertiveness.

What will I learn in this Assertiveness Skills Certification Course?

Delegates in the Assertiveness Training Course will gain insights into the significance of cultivating assertiveness, understanding the appropriate timing and methods for expressing assertiveness, effective communication, handling challenging situations and individuals, managing emotions, and other relevant topics.

Will I get any certificate after completing this Assertiveness Training?

Yes, upon successful completion of the Assertiveness Course, delegates will receive the Assertiveness Skills Certificate.

Why choose The Knowledge Academy in Hong Kong over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Assertiveness Training Course.

What is the cost/training fees for Assertiveness Skills Training in Hong Kong?

The training fees for Assertiveness Skills Trainingin Hong Kong starts from HKD7995

Which is the best training institute/provider of Assertiveness Skills Training in Hong Kong?

The Knowledge Academy is the Leading global training provider for Assertiveness Skills Training.

What are the best Communication Skills Course courses in Hong Kong?

Please see our Communication Skills Course courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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