Course information

Business Communication Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. The course highlights the significance of clear communication, active listening, effective writing, presentation skills, and non-verbal cues. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites for the Business Communication Training Course.

Business Communication Course Overview

Effective communication is pivotal in business, serving as the backbone of day-to-day operations and strategic decision-making. This course delves into the art and science of Business Communication, equipping participants with the essential skills to convey ideas persuasively and professionally.

Proficiency in Business Communication is crucial for success across all levels of an organisation. It enhances teamwork, decision-making, and problem-solving. This training benefits Managers, Team Leaders, and professionals aiming to improve their interpersonal and corporate communication skills, ensuring they can lead, persuade, and collaborate effectively.

This intensive 1-day training offered by The Knowledge Academy is designed to transform participants into more confident and effective communicators. Delegates will learn practical techniques for crafting compelling messages, managing communications in crises, and leveraging digital platforms to enhance their professional presence and influence.

Course Objectives

  • To enhance understanding of the principles underpinning effective Business Communication
  • To develop skills in verbal, non-verbal, and written communication
  • To improve public speaking and presentation skills
  • To teach the management of interpersonal communication in a professional setting
  • To offer insights into managing communication in a crisis

After completing this Communication Skills Training Course, delegates will receive a certification in this training. This certification acknowledges their enhanced communication skills, demonstrating their ability to effectively articulate ideas, lead discussions, and foster a collaborative work environment.

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What’s included in this Business Communication Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Business Communication Course in Hong Kong FAQs

Business Communication is the process of sharing information between people within and outside an organisation, effectively and efficiently, to achieve business objectives.
Effective Business Communication enhances decision-making, fosters team collaboration, boosts employee engagement, improves efficiency, strengthens customer relationships, and supports organisational growth.
There are no formal prerequisites for attending this course.
This training is ideal for professionals seeking to enhance their communication skills, managers aiming to improve team collaboration, and individuals aspiring to elevate their career prospects.
Business Communication methods include emails, reports, presentations, meetings, teleconferencing, videoconferencing, memos, notices, and face-to-face conversations, ensuring clear and effective information exchange.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
This course will enhance your ability to convey ideas clearly, improve interpersonal skills, boost confidence in public speaking, and foster professional relationships, significantly advancing your career prospects.
In this course, you'll learn effective communication strategies, professional writing techniques, presentation skills, teamwork and collaboration methods, and how to navigate cross-cultural business interactions efficiently.
Learning Business Communication is right for you if you aim to enhance your professional relationships, improve workplace efficiency, and advance your career. Effective communication skills are crucial for success in any business environment, fostering clarity and collaboration.
Yes, upon completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Business Communication Certification Course.
The training fees for Business Communication Coursein Hong Kong starts from HKD7995
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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