Course information

Cross Cultural Communications Training Course Outline

Module 1: Cross-Cultural Communications

  • Defining Cross-Cultural Communication and Its Benefits
  • Barriers to Cross-cultural Communication
  • Cultural Values and Communication Styles
  • Strategies for Improving Cross-Cultural Communication

Module 2: Cultural Styles

  • Impact of Your Cultural Style
  • Diagnosing Cultural Styles of Others
  • Managing and Benefiting from Cultural Diversity
  • Inclusive Collaboration Methods

Module 3: Effective Communication in Global Virtual Teams

  • Cross-Border Communication Effectiveness
  • Language Use in International Contexts
  • Virtual Engagement Strategies
  • Inclusivity in Virtual Meetings

Module 4: Cultural Diversity

  • Understanding Organisational Cultural Diversity
  • Cultural Influence on Perspectives
  • Sensitivity to Cultural Variations
  • Leveraging Cultural Diversity for Creativity and Decision-Making
  • Harnessing Multicultural Team Skills

Module 5: Recap and Group Discussions

  • Interactive Exercises
  • Group Activities

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Who should attend this Cross Cultural Communications Training Course?

The Cross Cultural Communications Course is designed to equip participants with the skills and knowledge necessary to communicate effectively across diverse cultural contexts. This training course is especially beneficial for these professionals:

  • International Sales and Marketing Teams
  • Entrepreneurs and Startups
  • Customer Service Representatives
  • Human Resource Personnel
  • Educators and Trainers
  • Diplomats and International Relations Professionals
  • Travel and Hospitality Professionals

Prerequisites of the Cross Cultural Communications Training Course

There are no formal prerequisites for this Cross-Cultural Communications Training Course. However, a basic knowledge of communication skills and cultural awareness would be beneficial for the delegates.   

Cross Cultural Communications Training Course Overview

The Cross-Cultural Communications Course explores the dynamics of communication across different cultural contexts. It addresses the relevance of understanding cultural nuances in communication to foster effective interactions and avoid misunderstandings in multicultural environments, whether in business, diplomacy, or social settings.

Understanding Cross Cultural Communication is vital for professionals in diverse environments, including international business, multicultural teams, and global organisations. This course is essential for individuals aiming to enhance their cultural intelligence, improve cross-cultural communication skills, and build successful relationships across cultures.

The Knowledge Academy's 1-day training provides delegates practical insights and tools to excel in cross-cultural communication. Delegates learn about cultural differences in communication styles, values, norms and strategies for adapting communication to different cultural contexts. This tailored training ensures that delegates can communicate effectively and respectfully across cultures, enhancing collaboration and reducing cultural barriers.

Course Objectives

  • To understand the significance of Cross Cultural Communication in diverse environments
  • To recognise cultural differences in communication styles, values, and norms
  • To develop strategies for adapting communication to different cultural contexts
  • To enhance cultural intelligence and sensitivity in communication.
  • To improve intercultural collaboration and relationships

Upon completing this course, delegates will possess the knowledge and skills to confidently navigate cross-cultural communication, fostering effective interactions and building successful relationships across diverse cultural backgrounds.

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What’s included in this Cross Cultural Communications Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cross Cultural Communications Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Cross Cultural Communications Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Cross Cultural Communications Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Cross Cultural Communications Training in Hong Kong FAQs

Please arrive at the venue at 8:45am.
There are no formal prerequisites for this course
This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, to enhance efficacy and productivity within the workplace.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Cross Cultural Communications Trainingin Hong Kong starts from HKD7995
The Knowledge Academy is the Leading global training provider for Cross Cultural Communications Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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