Course information

Social Media Analytics Course Outline

Module 1: Introduction to Social Media Analytics

  • Importance of Social Media Analytics
  • Goals and Objectives of Social Media Measurement
  • Key Metrics and Performance Indicators
  • Tools and Platforms for Social Media Analytics
  • Ethical Considerations in Data Collection

Module 2: Setting Up Social Media Analytics

  • Choosing the Right Social Media Analytics Tools
  • Connecting Social Media Accounts to Analytics Platforms
  • Setting Up Conversion Tracking
  • Defining Custom Metrics and Goals
  • Access Control and Permissions Management

Module 3: Key Social Media Metrics

  • Engagement Metrics
  • Reach and Impressions
  • Click-Through Rate
  • Conversion Metrics
  • Follower Growth and Churn

Module 4: Analysing Content Performance

  • Content Types and Formats
  • Content Calendar and Scheduling
  • Identifying Top-Performing Posts
  • Content A/B Testing
  • Content Insights and Recommendations

Module 5: Audience Insights and Segmentation

  • Demographic Analysis
  • Geographic Analysis
  • Psychographic Segmentation
  • Buyer Persona Development
  • Identifying Audience Trends

Module 6: Social Media Campaign Analytics

  • Campaign Goals and KPIs
  • Campaign Tracking Parameters
  • Assessing Campaign ROI
  • Real-time Campaign Monitoring
  • Campaign Optimisation Strategies

Module 7: Competitive Analysis

  • Identifying Competitors
  • Benchmarking Against Competitors
  • Analysing Competitor Content and Engagement
  • Identifying Competitor Strategies
  • Using Competitive Insights for Improvement

Module 8: Reporting and Data Visualisation

  • Creating Custom Dashboards
  • Reporting Frequency and Format
  • Data Interpretation and Insights
  • Storytelling with Data
  • Communicating Results to Stakeholders

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Who should attend this Social Media Analytics Course?

The Social Media Analytics Course delves into the metrics, tools, and strategies used to gather, analyse, and interpret data from Social Media platforms. This knowledge is crucial for candidates who want the ability to optimise Social Media strategies and understand audience behaviours. Here's a list of individuals who would benefit from attending this course:

  • Social Media Managers
  • Digital Marketers
  • Brand Managers
  • Content Creators & Bloggers
  • SEO & SEM Specialists
  • E-commerce Professionals
  • Public Relations Professionals
  • Advertising Executives

Prerequisites of the Social Media Analytics Course

There are no formal prerequisites for attending this Social Media Analytics Training.

Social Media Analytics Course Overview

Social Media Analytics is the process of collecting the most valuable data from social media channels such as Facebook, Instagram, LinkedIn, and X. Social Media Analytics helps organisations to understand their targeted audience as well as meet business goals more effectively. It also helps individuals enhance their marketing strategy as well as the well-being of the customers and competitors.

Social Media Analytics allows companies to fast track their performance by enhancing customer service efficiency and market research brought on to social channels, increasing their competitive intelligence, and demonstrating their social media ROI. This course outfits with all the information and specialised ability necessary to turn into Social Media Analysts, Digital Marketers, SEO Experts, and SEM Experts.

In this 1-day Social Media Analytics Training by The Knowledge Academy, delegates will gain the in-depth knowledge of Social Media Analytics. During this interactive training, delegates will learn various essential concepts such as digital analytics, reporting, the need for social media analytics, techniques of social media analytics, dealing with unstructured data, and many more. Our highly expert trainer will help delegates to level up their skillset in digital marketing.

Course Objectives

  • To introduce the fundamental concepts of Social Media Analytics
  • To understand key metrics for measuring social media performance
  • To learn how to use analytics tools to track and analyse social media data
  • To explore methods for interpreting audience behaviour and engagement
  • To develop skills in generating insights to optimise social media strategies
  • To prepare delegates for applying Social Media Analytics to enhance marketing campaigns

By the end of this training, delegates will have a strong understanding of Social Media Analytics and the practical skills to track, analyse, and interpret social media data effectively. They will be able to use these insights to optimise social media strategies, improve engagement, and measure the success of their campaigns.

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What’s included in this Social Media Analytics Course?

  • World-Class Training Sessions from Experienced Instructors
  • Social Media Analytics Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Digital Marketing Courses | Social Media Analytics in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Digital Marketing Courses | Social Media Analytics in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Digital Marketing Courses | Social Media Analytics in Hong Kong FAQs

Social Media Analytics is the process of gathering, analysing, and interpreting data from social media platforms to measure performance, track trends, and inform strategic decisions. It helps businesses understand customer behaviour, brand sentiment, and market trends.
There are no formal pre-requisites for taking this course, but a basic understanding of social media platforms and digital marketing concepts can be helpful. Familiarity with data analysis tools or spreadsheets is also advantageous but not mandatory.
This course is ideal for Digital Marketers, Social Media Managers, Business Analysts, Marketing Professionals, Entrepreneurs, and anyone interested in tracking, analysing, and optimising social media performance.
Some of the best tools include Google Analytics, Hootsuite, Sprout Social, Buffer, Brandwatch, and Socialbakers. These tools provide insights into audience engagement, reach, impressions, and more to help optimise social media strategies.
The duration of this Social Media Analytics Online Training Course spans 1 day.
You will learn how to track key social media metrics, analyse engagement trends, measure campaign performance, and utilise popular social media analytics tools. You will also understand how to make data-driven decisions to optimise social media strategies.
Social Media Analytics helps businesses refine their marketing strategies, boost audience engagement, improve content performance, and measure the return on investment (ROI). It also aids in identifying trends and understanding customer sentiment.
No, this Social Media Analytics Online Training Course does not include an exam.
Yes, The Knowledge Academy offers this Social Media Analytics Certification Training in various formats, including in-person and online courses. You can check their website or contact our customer support team for availability in your location.
Career opportunities include roles such as Social Media Analyst, Digital Marketing Strategist, Data Analyst, Social Media Manager, and Brand Consultant. These roles are in demand across various industries, including marketing, advertising, and e-commerce.
This certification is highly beneficial for Digital Marketers, Social Media Managers, Content Creators, PR Specialists, and Data Analysts, as it provides insights on optimising social media strategies based on data.
This course equips you with the skills to analyse social media data effectively, enabling you to optimise your content strategy, improve engagement, measure campaign success, and make informed decisions that drive business growth.
The Knowledge Academy in Hong Kong is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these courses.
The training fees for Social Media Analyticsin Hong Kong starts from HKD16995
The Knowledge Academy is the Leading global training provider for Social Media Analytics.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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