Course information

Computer Hardware Troubleshooting Course Outline

Module 1: Introduction to Computer Hardware Troubleshooting

  • Importance of Hardware Troubleshooting Skills
  • Basic Computer Hardware Components
  • Common Hardware Problems
  • Troubleshooting Methodology
  • Safety Precautions and ESD Protection

Module 2: Understanding BIOS and Firmware

  • Role of BIOS in Computer Boot Process
  • Firmware Updates and Management
  • BIOS Settings and Configuration
  • Troubleshooting BIOS Errors
  • Recovering from Firmware Failures

Module 3: Hardware Diagnostics Tools and Software

  • Built-in Diagnostic Tools
  • Third-Party Diagnostic Software
  • Hardware Monitoring and Diagnostic Utilities
  • Remote Diagnostic Tools
  • Creating Hardware Diagnostic Bootable Media

Module 4: Troubleshooting CPU and Motherboard Issues

  • Symptoms of CPU and Motherboard Problems
  • Overheating and Cooling Solutions
  • RAM Compatibility and Issues
  • Dealing with BIOS Beep Codes
  • Replacing or Upgrading CPU and Motherboard

Module 5: Storage Device Troubleshooting

  • Identifying Storage Device Issues
  • Data Recovery and Backup Strategies
  • Troubleshooting Disk Errors
  • Replacing and Upgrading Storage Drives
  • RAID Configuration and Troubleshooting

Module 6: Graphics and Display Problems

  • Symptoms of Graphics Card Issues
  • Display Resolution and Graphics Driver Problems
  • Troubleshooting Multiple Monitor Setups
  • Diagnosing and Replacing Graphics Hardware
  • Overcoming Video Output Problems

Module 7: Peripheral and Connectivity Troubleshooting

  • Troubleshooting USB and Port Issues
  • Printers, Scanners, and Peripheral Problems
  • Network Connectivity Issues
  • Wi-Fi and Ethernet Troubleshooting
  • External Device Compatibility

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Who should attend this Computer Hardware Troubleshooting Course?

The Computer Hardware Troubleshooting Masterclass is tailored for individuals who want to develop expertise in diagnosing and resolving hardware-related issues in computer systems. This masterclass is ideal for:

  • Desktop Support Technicians
  • Laptop Repair Specialists
  • Network Administrators
  • PC Maintenance Engineers
  • Technical Customer Support Representatives
  • Hardware Test Engineers
  • IT Consultants
  • Hardware Sales Representatives

Prerequisites of the Computer Hardware Troubleshooting Course 

There are no formal prerequisites for the Computer Hardware Troubleshooting Course. However, a basic familiarity with computer hardware components and an understanding of computer systems will be beneficial.

Computer Hardware Troubleshooting Course Overview

The Computer Hardware Troubleshooting Course is a specialised course designed to delve into the nuanced realm of diagnosing and resolving hardware issues. In the complex landscape of IT, where computer systems are the backbone of operations, expertise in hardware troubleshooting is essential for ensuring seamless functionality and minimising potential downtime. This masterclass serves as a crucial resource for individuals seeking to refine their skills in addressing hardware challenges effectively.

For professionals in IT support, system administration, and technical roles, mastering hardware troubleshooting is imperative. The ability to swiftly identify and resolve hardware issues is fundamental for maintaining operational efficiency. This course caters specifically to individuals aiming to elevate their troubleshooting capabilities within the context of computer hardware, making it an essential learning opportunity for those looking to enhance their skill set in the IT domain.

During this 1-day training course provided by The Knowledge Academy, delegates receive practical insights into the intricacies of hardware troubleshooting. Topics covered include comprehensive component identification, diagnostics, and practical repair techniques. The course is structured to empower delegates with the skills required to efficiently address hardware challenges, fostering their ability to maintain robust and reliable computer systems.

Course Objectives

  • To provide delegates with a comprehensive understanding of various computer hardware components
  • To equip individuals with practical skills for identifying and diagnosing a wide range of hardware issues
  • To impart knowledge on effective repair and replacement techniques for addressing faulty hardware
  • To enhance proficiency in troubleshooting hardware problems across diverse computing environments
  • To develop effective communication skills for interacting with end-users during the resolution of hardware issues
  • To instil best practices in preventive maintenance, minimising the occurrence of future hardware problems

Upon the completion of this course, delegates will emerge with a mastery of hardware troubleshooting, from identifying components to implementing effective solutions. This expertise ensures that delegates can swiftly diagnose and resolve hardware issues, leading to increased operational efficiency and minimised disruptions in their respective IT environments.

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What’s included in this Computer Hardware Troubleshooting Course?

  • World-Class Training Sessions from Experienced Instructors
  • Computer Hardware Troubleshooting Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

IT Support And Solution Training | Computer Hardware Troubleshooting Masterclass in Hong Kong FAQs

Computer Hardware refers to the physical components of a computer system, including devices such as the central processing unit (CPU), memory (RAM), hard drives, graphics cards, and input/output devices like keyboards and mice. These components work together to enable a computer to perform various tasks, making them essential for both personal and professional computing.
There are no formal prerequisites for the Computer Hardware Troubleshooting Course. However, a basic familiarity with computer hardware components and an understanding of computer systems will be beneficial.
Attending this course equips individuals with essential skills for diagnosing and resolving hardware issues effectively, thereby increasing their confidence in managing computer systems. It enhances problem-solving abilities and can lead to improved job performance in IT support or related fields.
This course is ideal for IT Professionals, Technicians, and anyone interested in enhancing their computer repair skills. It is also suitable for hobbyists and individuals looking to pursue a career in tech support or system administration.

The Computer Hardware Troubleshooting Training Course spans 1 day.

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.
The training fees for Computer Hardware Troubleshooting Coursein Hong Kong starts from HKD16995
The Knowledge Academy is the Leading global training provider for Computer Hardware Troubleshooting Course.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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