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macOS Mojave Troubleshooting and Support Training Overview
MacOS Mojave Troubleshooting and Support Training Course Outline
Module 1: Installation and Configuration
- Introduction
- Features in macOS Mojave
- macOS Requirements before Installation
- Installing macOS Mojave
- Clean Install a New Shiny Version
- Compatibility of Existing Mac with macOS Mojave
- macOS Mojave Bootable USB Installer Drive
- Backing Up All the Data
- Steps to Install a New Shiny Version
- Upgrading Mac
- Using Setup Assistant for Initial Configuration
- Recovery in macOS Mojave and Installing Software Updates
Module 2: Manage Users
- Introduction
- Overview of User Accounts
- Add and Remove User Accounts
- Recovering User Name/Account Name
- Changing the User Password
- Reset User Password
- Using Home Folders
Module 3: Security
- New Security Features in macOS Mojave
- Exploring the Keychain
- Using the Keychain
- Reset and Change User Passwords
Module 4: File Systems
- Introduction
- Hard Disks, Partitions, and Volumes
- APFS File System and Disk Management
- Partitioning and Erasing with Disk Utility
- Data Migration in Target Disk Mode
- Data Encryption with FileVault
- MacOS Permissions Models
- Modification of Permissions
Module 5: Data Management
- Archiving Files and Folders
- Revealing Hidden Files and Folders
- Navigating the File System
- Exploring and Navigating the Library Folders
- Understanding Metadata
- Using Siri and Spotlight
- Time Machine Solution
- Backing up and Restoring Data
- Storing Data with the Time Machine
Module 6: Applications and Processes
- Installing and Uninstalling Applications
- Troubleshoot Application Issues
- Launching Services
- Quicklook
- Saving Documents with iCloud Drive
- Continuity and Universal Clipboard
- Optimising Storage with macOS Mojave
Module 7: Network Configuration
- Configuring Basic Network Settings
- Configuring Proxy Servers
- Configuring VPN Settings
- Troubleshooting Network Issues
Module 8: Network Services
- Using Mail Services
- Using Mail Services: Send and Reply
- Using Mail Services: Organise and Search
- Using Exchange
- Accessing Network File Servers
- Screen Sharing Services
- Using and Navigating the Firewall
Module 9: Managing the Boot Process
- MacOS Recovery Tools
- MacOS Recovery Utilities
- Troubleshooting with Console and Terminal
- Firmware with the Boot Process
- Start-up for the Troubleshooting of the Boot Process
Module 10: Binding macOS to Active Directory
- macOS in the Microsoft Windows Active Directory Environment
- Configuring the Network
- Active Directory Domain
- Binding a Mac to the Domain
Module 11: Troubleshooting Integration Issues
- Troubleshooting macOS
- Troubleshooting in the Microsoft Windows Active Directory Environment
- Common Troubleshooting Issues
Module 12: Deployment
- Create macOS Images in a Corporate Network
- Maintain macOS Images in a Corporate Network
- Deploy macOS Images in a Corporate
Module 13: Remote Management
- Apple Remote Desktop
- Remotely Manage macOS
- Generating Detailed Reports
- Deploying Software
- Remote Assistance
Module 14: Mobile Device Management
- MDM Management of macOS
- Working of the MDM Protocol
Who should attend this MacOS Mojave Troubleshooting and Support Training Course?
MacOS Mojave Troubleshooting and Support Training Course is designed for a variety of professionals who want to learn how to troubleshoot and support MacOS Mojave systems. The following professionals can benefit from attending this course:
- IT Support Technicians
- Help Desk Professionals
- System Administrators
- Technical Support Engineers
- Mac Administrators
- Desktop Support Specialists
- IT Managers overseeing Mac environments
Prerequisites of the MacOS Mojave Troubleshooting and Support Training Course
There are no formal prerequisites for this MacOS Mojave Troubleshooting and Support Training Course. However, a basic understanding of MacOS and some prior experience with troubleshooting and supporting computer systems will be beneficial.
MacOS Mojave Troubleshooting and Support Training Course Overview
MacOS Mojave Troubleshooting and Support Training is one of the IT Support and Solution Courses, that provides a comprehensive understanding of the troubleshooting techniques and support strategies essential for effectively managing macOS Mojave systems. In today's digital landscape, where macOS is widely used in various professional settings, mastering Mojave troubleshooting is crucial for ensuring system stability and optimal performance.
To thrive in this tech landscape, professionals need a nuanced understanding of macOS Mojave troubleshooting. System administrators, IT support personnel, and anyone responsible for maintaining macOS environments should aim to master this subject to enhance their problem-solving skills and contribute to seamless system operations.
This 2-day training by The Knowledge Academy equips delegates with practical skills in diagnosing and resolving common issues encountered in macOS Mojave. The course covers topics such as system optimisation, software compatibility, and security, providing delegates with a solid foundation to tackle real-world challenges efficiently.
Course Objectives
- To comprehend troubleshooting techniques tailored for macOS Mojave
- To gain proficiency in diagnosing and resolving macOS-related issues
- To understand system optimisation strategies for macOS Mojave
- To enhance skills in providing efficient support for Mac users
- To learn preventive measures to mitigate future macOS challenges
- To apply troubleshooting concepts to real-world macOS scenarios
Upon completion, delegates will possess the expertise to troubleshoot macOS Mojave effectively, ensuring optimal performance, user satisfaction, and the ability to provide efficient support within the Apple ecosystem.
What’s included in this MacOS Mojave Troubleshooting and Support Training?
- World-Class Training Sessions from Experienced Instructors
- MacOS Mojave Troubleshooting and Support Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led macOS Mojave Troubleshooting and Support Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's macOS Mojave Troubleshooting and Support Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
macOS Mojave Troubleshooting and Support Training FAQs
macOS Mojave is the fifteenth major release of Apple's operating system for Mac computers. It introduces features like a new dark mode, redesigned desktop, improved privacy settings, and enhanced apps such as Safari, Mail, and Finder.
To take the macOS Mojave Troubleshooting and Support course, delegates should have a basic understanding of macOS and general computer troubleshooting techniques, along with familiarity with Apple hardware and software.
This course is ideal for IT Professionals, Support Technicians, and Helpdesk Staff who are responsible for troubleshooting and supporting macOS Mojave systems in a professional environment.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The macOS Mojave Troubleshooting and Support training lasts for 2 days, offering comprehensive instruction on troubleshooting techniques and support strategies for macOS Mojave systems.
You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.
Achieving certification in macOS Mojave Troubleshooting and Support demonstrates proficiency in managing and resolving macOS issues, improves career prospects, and increases credibility as a skilled IT support professional in the industry.
The macOS Mojave Troubleshooting and Support training is better suited for individuals with basic knowledge of macOS or IT support, as it focuses on advanced troubleshooting techniques and system support, rather than introductory content.
Yes, the training will cover troubleshooting specific issues such as network problems, app crashes, and other common macOS Mojave system errors, providing practical skills for resolving these challenges effectively.
Upon completing the macOS Mojave Troubleshooting and Support training, career prospects include roles such as IT support specialist, helpdesk technician, system administrator, and Apple-certified technician, with enhanced job opportunities in technical support and IT management.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
Yes, the macOS Mojave Troubleshooting and Support training includes real-world troubleshooting scenarios, allowing delegates to apply their knowledge to practical situations and gain hands-on experience in resolving common macOS issues.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for macOS Mojave Troubleshooting and Support Trainingin Hong Kong starts from HKD31495
The Knowledge Academy is the Leading global training provider for macOS Mojave Troubleshooting and Support Training.
Please see our IT Support and Solution Training courses available in Hong Kong
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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MacOS Mojave Troubleshooting And Support Training in Hong Kong
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