MacOS Mojave Troubleshooting And Support in Hong Kong

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macOS Mojave Troubleshooting and Support Training

Hong Kong

Learn how to install macOS Mojave and make as recovery in macOS Mojave.
Get an understanding of partitioning and erasing with disk utility.
Learn how to create, maintain, and deploy macOS images in a corporate network.

Dates & Prices Dates & Prices

Course information

MacOS Mojave Troubleshooting and Support Training Course Outline

Module 1: Installation and Configuration

Introduction
Features in macOS Mojave
macOS Requirements before Installation
Installing macOS Mojave
Clean Install a New Shiny Version
- Compatibility of Existing Mac with macOS Mojave
- macOS Mojave Bootable USB Installer Drive
- Backing Up All the Data
Steps to Install a New Shiny Version
Upgrading Mac
Using Setup Assistant for Initial Configuration
Recovery in macOS Mojave and Installing Software Updates

Module 2: Manage Users

Introduction
Overview of User Accounts
Add and Remove User Accounts
Recovering User Name/Account Name
Changing the User Password
Reset User Password
Using Home Folders

Module 3: Security

New Security Features in macOS Mojave
Exploring the Keychain
Using the Keychain
Reset and Change User Passwords

Module 4: File Systems

Introduction
Hard Disks, Partitions, and Volumes
APFS File System and Disk Management
Partitioning and Erasing with Disk Utility
Data Migration in Target Disk Mode
Data Encryption with FileVault
MacOS Permissions Models
Modification of Permissions

Module 5: Data Management

Archiving Files and Folders
Revealing Hidden Files and Folders
Navigating the File System
Exploring and Navigating the Library Folders
Understanding Metadata
Using Siri and Spotlight
Time Machine Solution
Backing up and Restoring Data
Storing Data with the Time Machine

Module 6: Applications and Processes

Installing and Uninstalling Applications
Troubleshoot Application Issues
Launching Services
Quicklook
Saving Documents with iCloud Drive
Continuity and Universal Clipboard
Optimising Storage with macOS Mojave

Module 7: Network Configuration

Configuring Basic Network Settings
Configuring Proxy Servers
Configuring VPN Settings
Troubleshooting Network Issues

Module 8: Network Services

Using Mail Services
Using Mail Services: Send and Reply
Using Mail Services: Organise and Search
Using Exchange
Accessing Network File Servers
Screen Sharing Services
Using and Navigating the Firewall

Module 9: Managing the Boot Process

MacOS Recovery Tools
MacOS Recovery Utilities
Troubleshooting with Console and Terminal
Firmware with the Boot Process
Start-up for the Troubleshooting of the Boot Process

Module 10: Binding macOS to Active Directory

macOS in the Microsoft Windows Active Directory Environment
Configuring the Network
Active Directory Domain
Binding a Mac to the Domain

Module 11: Troubleshooting Integration Issues

Troubleshooting macOS
Troubleshooting in the Microsoft Windows Active Directory Environment
Common Troubleshooting Issues

Module 12: Deployment

Create macOS Images in a Corporate Network
Maintain macOS Images in a Corporate Network
Deploy macOS Images in a Corporate

Module 13: Remote Management

Apple Remote Desktop
Remotely Manage macOS
Generating Detailed Reports
Deploying Software
Remote Assistance

Module 14: Mobile Device Management

MDM Management of macOS
Working of the MDM Protocol

Who should attend this MacOS Mojave Troubleshooting and Support Training Course?

MacOS Mojave Troubleshooting and Support Training Course is designed for a variety of professionals who want to learn how to troubleshoot and support MacOS Mojave systems. The following professionals can benefit from attending this course:

IT Support Technicians
Help Desk Professionals
System Administrators
Technical Support Engineers
Mac Administrators
Desktop Support Specialists
IT Managers overseeing Mac environments

Prerequisites of the MacOS Mojave Troubleshooting and Support Training Course

There are no formal prerequisites for this MacOS Mojave Troubleshooting and Support Training Course. However, a basic understanding of MacOS and some prior experience with troubleshooting and supporting computer systems will be beneficial.

MacOS Mojave Troubleshooting and Support Training Course Overview

MacOS Mojave Troubleshooting and Support Training is one of the IT Support and Solution Courses, that provides a comprehensive understanding of the troubleshooting techniques and support strategies essential for effectively managing macOS Mojave systems. In today's digital landscape, where macOS is widely used in various professional settings, mastering Mojave troubleshooting is crucial for ensuring system stability and optimal performance.

To thrive in this tech landscape, professionals need a nuanced understanding of macOS Mojave troubleshooting. System administrators, IT support personnel, and anyone responsible for maintaining macOS environments should aim to master this subject to enhance their problem-solving skills and contribute to seamless system operations.

This 2-day training by The Knowledge Academy equips delegates with practical skills in diagnosing and resolving common issues encountered in macOS Mojave. The course covers topics such as system optimisation, software compatibility, and security, providing delegates with a solid foundation to tackle real-world challenges efficiently.

Course Objectives

To comprehend troubleshooting techniques tailored for macOS Mojave
To gain proficiency in diagnosing and resolving macOS-related issues
To understand system optimisation strategies for macOS Mojave
To enhance skills in providing efficient support for Mac users
To learn preventive measures to mitigate future macOS challenges
To apply troubleshooting concepts to real-world macOS scenarios

Upon completion, delegates will possess the expertise to troubleshoot macOS Mojave effectively, ensuring optimal performance, user satisfaction, and the ability to provide efficient support within the Apple ecosystem.

What’s included in this MacOS Mojave Troubleshooting and Support Training?

World-Class Training Sessions from Experienced Instructors
MacOS Mojave Troubleshooting and Support Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led MacOS Mojave Troubleshooting And Support in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's MacOS Mojave Troubleshooting And Support in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

MacOS Mojave Troubleshooting And Support in Hong Kong FAQs

What is macOS Mojave?

macOS Mojave is the fifteenth major release of Apple's operating system for Mac computers. It introduces features like a new dark mode, redesigned desktop, improved privacy settings, and enhanced apps such as Safari, Mail, and Finder.

What are the prerequisites for taking the macOS Mojave Troubleshooting and Support Training?

To take the macOS Mojave Troubleshooting and Support course, delegates should have a basic understanding of macOS and general computer troubleshooting techniques, along with familiarity with Apple hardware and software.

Who should attend this macOS Mojave Troubleshooting and Support Course?

This course is ideal for IT Professionals, Support Technicians, and Helpdesk Staff who are responsible for troubleshooting and supporting macOS Mojave systems in a professional environment.

Do you offer 24/7 support for the macOS Mojave Troubleshooting and Support Training Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in the course?

In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

How long does the macOS Mojave Troubleshooting and Support Training last?

The macOS Mojave Troubleshooting and Support training lasts for 2 days, offering comprehensive instruction on troubleshooting techniques and support strategies for macOS Mojave systems.

How long until I receive the course confirmation details?

You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.

What are the benefits of getting certified in this macOS Mojave Troubleshooting and Support Certification Training?

Achieving certification in macOS Mojave Troubleshooting and Support demonstrates proficiency in managing and resolving macOS issues, improves career prospects, and increases credibility as a skilled IT support professional in the industry.

Is the macOS Mojave Troubleshooting and Support Training suitable for beginners?

The macOS Mojave Troubleshooting and Support training is better suited for individuals with basic knowledge of macOS or IT support, as it focuses on advanced troubleshooting techniques and system support, rather than introductory content.

Will the training cover troubleshooting specific issues like network problems or app crashes?

Yes, the training will cover troubleshooting specific issues such as network problems, app crashes, and other common macOS Mojave system errors, providing practical skills for resolving these challenges effectively.

What are the career prospects after completing this macOS Mojave Troubleshooting and Support Training Course?

Upon completing the macOS Mojave Troubleshooting and Support training, career prospects include roles such as IT support specialist, helpdesk technician, system administrator, and Apple-certified technician, with enhanced job opportunities in technical support and IT management.

Do you provide self-paced macOS Mojave Troubleshooting and Support Online Training?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this macOS Mojave Troubleshooting and Support Online Course?

Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.

Who should I contact if I am unable to access my training online?

If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.

What is the level of difficulty for this macOS Mojave Troubleshooting and Support Course?

The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.

Does the training include real-world troubleshooting scenarios?

Yes, the macOS Mojave Troubleshooting and Support training includes real-world troubleshooting scenarios, allowing delegates to apply their knowledge to practical situations and gain hands-on experience in resolving common macOS issues.

Will I receive a certificate upon completing the macOS Mojave Troubleshooting and Support Training?

Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Why choose The Knowledge Academy in Hong Kong over others?

The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for macOS Mojave Troubleshooting and Support Training in Hong Kong?

The training fees for macOS Mojave Troubleshooting and Support Trainingin Hong Kong starts from HKD31495

Which is the best training institute/provider of macOS Mojave Troubleshooting and Support Training in Hong Kong?

The Knowledge Academy is the Leading global training provider for macOS Mojave Troubleshooting and Support Training.

What are the best IT Support and Solution Training courses in Hong Kong?

Please see our IT Support and Solution Training courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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