Course information

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

  • Purpose, PSFs, and Value of the ITAM Practice
  • Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
  • Benefits of Standard IT Assets
  • ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
  • Apply an Organisation's Sustainability Objectives to ITAM
  • Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

  • Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
  • Value of a Common Approach to IT Asset Lifecycle Management
  • Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
  • Know How to Verify, Audit, and Analyse IT Assets
  • Apply IT Asset Lifecycle Models
  • Critical Nature of Records and Documentation
  • How to Integrate ITAM into the Organisation's Value Streams?
  • Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

  • Key Skills required for ITAM
  • Responsibilities of the Following Roles
    • IT Asset Manager
    • License Manager
    • IT Asset Owner
    • IT Asset Custodian
    • IT Asset Consumer
  • How to Apply the LACMT Model to ITAM Activities?
  • How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

  • Key Inputs and Outputs of the ITAM Practice
  • Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

  • Types of Service Relationships
  • Complexity of Service Relationships
  • Consistent Approach to ITAM Across the Organisation's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

  • Key Concepts of the ITIL Maturity Model
  • How to Apply Capability Criteria to Plan ITAM Capability Development?
  • Key Metrics and Methods for Improving ITAM Capabilities
  • Apply the Key Steps of the ITAM Capability Development

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Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL Certification Course are:

  • IT Financial Managers
  • IT Procurement Specialists
  • IT Asset Managers
  • Project Managers
  • Risk Managers
  • Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

The ITIL® 4 Specialist: IT Asset Management Training is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets throughout their lifecycle. In today's complex IT environment, where organisations rely on a wide range of assets to support their operations, proper management of IT assets is essential for optimising costs, mitigating risks, and ensuring compliance with regulatory requirements.

IT Managers, Asset Managers, Procurement Professionals, and anyone involved in IT asset management should prioritise participating in the ITIL® 4 Specialist: IT Asset Management Training. This ITIL Training is particularly relevant for professionals seeking to enhance their understanding of IT asset management principles, processes, and best practices.

This 3-day ITIL Certification Training covers a wide range of topics, including IT asset lifecycle management, inventory management, software asset management, license compliance, and asset disposal. Participants will learn how to establish an effective IT asset management framework, conduct asset inventories, track asset usage and performance, and optimise asset utilisation.

Course Objectives

  • To understand the key concepts and principles of IT asset management in the context of IT service management
  • To learn how to establish an effective IT asset management framework and governance structure
  • To develop skills in conducting asset inventories, tracking asset usage, and managing asset lifecycle
  • To explore software asset management practices, including license management and compliance
  • To understand the role of IT asset management in cost optimisation, risk mitigation, and compliance management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage IT assets throughout their lifecycle. They will be better prepared to optimise asset utilisation, reduce costs, mitigate risks, and ensure compliance with regulatory requirements, ultimately contributing to improved efficiency and effectiveness of IT operations within their organisations.

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What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

  • ITIL® 4 Specialist: IT Asset Management Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: IT Asset Management Certificate
  • Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

  • Question Type: Multiple-Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks  
  • Duration: 90 minutes 
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® Training | ITIL® 4 IT Asset Management Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® Training | ITIL® 4 IT Asset Management Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

ITIL® Training | ITIL® 4 IT Asset Management Training in Hong Kong FAQs

IT Asset Management involves tracking and managing an organisation's IT assets throughout their lifecycle, from procurement to disposal. It ensures optimal utilisation, compliance, and cost-effectiveness of IT resources.
This training will deepen your understanding of IT Asset Management principles, enabling you to effectively manage IT resources, optimise processes, and align IT services with business objectives, thereby enhancing your overall IT Service Management proficiency.
While there are no strict prerequisites, familiarity with ITIL® concepts and experience in IT Service Management or related fields will be beneficial for effectively grasping the training content.
Upon completing this certification course, you can pursue roles such as IT Asset Manager, IT Service Manager, IT Operations Manager, or IT Consultant, with opportunities for career advancement and higher earning potential in IT Service Management domains.
This ITIL® 4 Specialist IT Asset Management Training covers essential IT Asset Management concepts, processes, and best practices outlined in ITIL® 4, along with practical insights, case studies, and real-world scenarios to reinforce learning and application.
Yes, upon successful completion of the course and passing the certification exam, you will be awarded the ITIL® 4 Specialist: IT Asset Management Certification, validating your expertise in IT Asset Management practices.
ITIL® 4 Specialist Training is aligned with the latest industry standards and trends in IT service management, ensuring that participants are equipped with relevant knowledge and skills to address evolving IT Asset Management challenges and requirements.
Delegates will learn to manage the lifecycle of all IT assets, apply IT Asset Management measures and practice success factors to enhance performance. They will also be equipped to assess and develop IT Asset Management capability.
Yes, individuals with existing ITIL® Certifications can benefit from this specialised training by deepening their understanding of IT Asset Management practices and expanding their skill set to effectively manage IT resources within the ITIL® framework.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking the ITIL Certification Course.
The training fees for ITIL® 4 Specialist: IT Asset Management Trainingin Hong Kong starts from HKD19695
The Knowledge Academy is the Leading global training provider for ITIL® 4 Specialist: IT Asset Management Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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