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Module 1: Introduction
Module 2: ITIL® 4 Foundation
Module 3: Key Concepts of Service Management
Module 4: Four Dimensions of Service Management
Module 5: ITIL® Service Value System
Module 6: ITIL® Guiding Principles
Module 7: Service Value Chain
Module 8: Create, Deliver, and Support (CDS)
Module 9: Drive Stakeholder Value (DSV)
Module 10: High-Velocity IT
Module 11: Direct, Plan, and Improve
The course is designed for those with management–level knowledge of ITIL® v3 who wish to transition to ITIL® 4.
To take the transition module, all candidates must be at Expert level or have a minimum of 17 v3 credits. Candidates can continue to collect their v3 Intermediate or Practitioner credits to enable them to be eligible to take the transition module when it is launched.
This course allows professionals with credits from Intermediate modules in ITIL® v3 to transfer their knowledge to the new ITIL® Managing Professional stream and gain the ITIL® Managing Professional certification – all in just 2 days.
Taking previous knowledge of ITIL® into consideration, the course covers the four component modules which make up ITIL® Managing Professional:
This is followed by an exam which confirms knowledge of how to manage successful IT services, teams, and workflows.
The ITIL 4 Managing Professional Transition qualification is intended to allow candidates of the previous iteration of ITIL (V3) the opportunity for a straightforward transition to ITIL 4 to achieve the designation of ITIL 4 Managing Professional.
ITIL® 4 Managing Professional Transition Module exam format:
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Managing Professional Transition Module. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Join a scheduled class with a live instructor and other delegates.
Engage in activities, and communicate with your trainer and peers.
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's ITIL® 4 Managing Professional Transition Module, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +852 2592 5349 and speak to our training experts, we should be able to help you with your requirements.
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