Course information

Business Process Improvement Training Course Outline

Module 1: Introduction to Business Process Improvement (BPI)

  • What is Business Process Improvement (BPI)?
  • Objectives of BPI

Module 2: Developing the Process Inventory

  • Process Inventory
  • Process Prioritisation

Module 3: Establishing the Foundation

  • Process Name
  • Process Owner
  • Description and Scope
  • Process Responsibilities
  • Client and Client Requirements
  • Important Stakeholders and Interests
  • Success Measurement

Module 4: Drawing the Process Map

  • What is a Process Map?
  • Box 1, Box 2, and Box 3
  • Boxes 4-7
  • Cross-Functional Process Map
  • Documenting the Process

Module 5: Estimating Time, Cost, and Validating Process Map

  • Business Process Timing
  • Process Cost
  • Analysing the Cost Estimate Columns
  • Verifying the Process Map

Module 6: Applying Improvement Techniques

  • Eliminating Bureaucracy and Duplication
  • Simplification
  • Reducing Cycle Time
  • Automation

Module 7: Creating Internal Controls, Tools, and Metrics

  • Internal Controls
  • Tools
  • Metrics

Module 8: Testing and Reworking

  • Steps to Create the Test Plan

Module 9: Implementing the Change

  • Implementation Plan
  • Phases of the Implementation Plan

Module 10: Driving Continuous Improvement

  • Continuous Improvement Cycle and Plan

Module 11: BPI Methodologies

  • Six Sigma and Lean
  • Total Quality Management (TQM)

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Who should attend this Business Process Improvement Training Course?

The Business Process Improvement Training Course is ideal for professionals across various sectors who are interested in enhancing the efficiency and overall performance of their organisation's processes. This course can benefit a wide range of professionals, including:

  • Operations Managers
  • Quality Assurance (QA) Managers
  • Continuous Improvement Managers
  • Project Managers
  • Business Analysts
  • Production Supervisors
  • Supply Chain Managers

Prerequisites of the Business Process Improvement Training Course

There are no formal prerequisites for this Business Process Improvement Training Course.

Business Process Improvement Training Course Overview

Business Process Improvement (BPI) is a pivotal management discipline focused on analysing, evaluating, and enhancing existing business processes. This methodology plays a vital role in organisations by boosting efficiency and accuracy in their operations. BPI involves mapping out business processes, identifying inefficiencies, redesigning workflows, and benchmarking initial performance metrics.

Proficiency in Business Process Improvement is of paramount importance to professionals seeking to excel in management and organisational effectiveness. Aspiring Managers, process improvement specialists, and individuals responsible for streamlining operations should strive to master this subject. Mastering process efficiency and continuous improvement is crucial for advancing in the Management domain.

The Knowledge Academy's one-day Business Process Improvement Training Course equips delegates with the knowledge and skills needed to excel in BPI. Delegates will learn to create process inventories, establish strong foundations, and map out processes effectively. Additionally, delegates will gain an in-depth understanding of applying improvement techniques and various BPI methodologies.

Course Objectives

  • To understand the principles and objectives of Business Process Improvement
  • To create comprehensive process inventories
  • To establish a strong foundation for successful BPI
  • To proficiently map out existing business processes
  • To gain proficiency in applying BPI improvement techniques
  • To become familiar with various BPI methodologies and best practices

Upon completion of this course, delegates will benefit by possessing the knowledge and skills required to effectively implement Business Process Improvement strategies in their organisations. They will be empowered to identify and eliminate process inefficiencies, driving higher efficiency, and productivity while advancing their careers in Management and Business Process Optimisation.

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What’s included in this Business Process Improvement Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Business Process Improvement Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Process Improvement Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Process Improvement Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Business Process Improvement Training in Hong Kong FAQs

Business Process Improvement (BPI) is a systematic approach to analysing, redesigning, and optimising existing business processes within an organisation. The goal is to enhance efficiency, reduce waste, improve quality, and ensure that processes align with the organisation’s objectives.
Attending this Business Process Improvement Training is crucial as it equips professionals with the necessary skills to identify inefficiencies, implement effective changes, and drive continuous improvement in business operations.
There are no formal prerequisites for taking this Business Process Improvement Course. However, having a basic understanding of business operations, management principles, and process workflows can be beneficial for delegates.
This course is ideal for Business Analysts, Process Managers, Quality Assurance Professionals, Project Managers, and any individuals involved in process improvement, operational management, or organisational development.
Yes, 24/7 support is provided to course delegates. This support includes assistance with technical issues, course materials, and any queries related to the course content or assignments, ensuring that learners can progress smoothly through the training.
This course comes with a 1-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.
The duration of the Business Process Improvement Course spans 1 day.
Course confirmation details are sent to delegates within 24 to 48 hours after registration. This confirmation includes information about course access, schedule, materials, and any additional requirements.
Delegates will learn various methodologies such as Lean, Six Sigma, and process mapping techniques. The course covers tools and techniques for analysing processes, identifying inefficiencies, implementing improvements, and measuring the impact of those improvements on overall business performance.
Earning a certification in Business Process Improvement demonstrates your ability to analyse, optimise, and enhance business processes. It validates your expertise in applying proven methodologies, making you a valuable asset to employers seeking to drive operational efficiency and continuous improvement.
Yes, self-paced online training options are available, allowing delegates to complete the course at their own pace. This flexibility is particularly beneficial for working professionals who need to balance their training with other commitments.
Certified professionals can pursue advanced roles such as Process Improvement Manager, Business Analyst, Operations Manager, Quality Assurance Specialist, or Lean Six Sigma Consultant. These roles often come with increased responsibilities and opportunities for leadership in process optimisation and operational efficiency.
Yes, corporate training options are available and can be customised to meet the specific needs and objectives of an organisation. Our corporate training courses are tailored to address industry-specific challenges and align with the organisation’s strategic goals.
This Business Process Improvement Course is designed to cater to various levels, from beginners to advanced practitioners. The content is structured to progressively build on concepts, making it accessible to those new to process improvement while also offering advanced insights for experienced professionals.
Yes, upon successful completion of the training, delegates will receive a certification that validates their skills and knowledge in Business Process Improvement. This certification is recognised by many employers as evidence of expertise in process optimisation.
This Business Process Improvement Training benefits organisations by equipping their employees with the skills to streamline operations, reduce costs, improve quality, and enhance customer satisfaction. This leads to more efficient processes, better resource utilisation, and a stronger competitive position in the market.
If you encounter any issues accessing the course, you should contact The Knowledge Academy's support team. They can be reached via email or phone and will assist you in resolving any access or technical issues.
The Knowledge Academy in Hong Kong stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Business Process Improvement Trainingin Hong Kong starts from HKD7995
The Knowledge Academy is the Leading global training provider for Business Process Improvement Training.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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