Management Training | Employee Dispute Resolution Masterclass in Hong Kong

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Employee Dispute Resolution Course

Hong Kong

Become familiar with administrative responsibilities of the EDR coordinator.
Learn how to resolve organisation conflicts with the EDR model efficiently.
Get in-depth knowledge of the procedural rights and protections of EDR.

Dates & Prices Dates & Prices

Course information

Employee Dispute Resolution Masterclass Course Outline

Module 1: Introduction to Employee Dispute Resolution

What is Employee Dispute Resolution?
Model EDR Plan
What are the Options for Resolution Under the Model EDR Plan?

Module 2: Procedural Rights and Protections

Confidentiality
Impartiality
Other Procedural Rights and Protections

Module 3: EDR Coordinators

What is an EDR Coordinators?
Important Qualities of an ERD Coordinators
Who Should be an EDR Coordinators

Module 4: EDR Process

Informal Advice
Assisted Resolution
Informal Advise and Assisted Resolution Checklists for EDR Coordinators
Formal Complaint
EDR Coordinator Responsibilities
Employing Office Considerations

Module 5: Administration Responsibilities of the EDR Coordinator

Inform Employee About EDR
EDR Record
Annual Reporting

Who should attend this Employee Dispute Resolution Masterclass?

The Employee Dispute Resolution Masterclass is a training course that teaches the skills and knowledge necessary to effectively resolve workplace disputes. The course is suitable for a variety of professionals, including:

Human Resources Managers
Lawyers
Business Owners
Mediators
Labor Relations Experts
Legal Professionals
Business Owners

Prerequisites of the Employee Dispute Resolution Masterclass

There are no formal prerequisites for this Employee Dispute Resolution Masterclass.

Employee Dispute Resolution Masterclass Course Overview

Employment Dispute Resolution (EDR) provides a broad range of workplace dispute resolution options to state agencies and employees, ensuring that workplace conflict is resolved under the commonwealth's human resource policy and associated law. It helps individuals develop positive work relationships, increase their ability to communicate effectively with a diverse range of co-workers, and manage the communication issues that are frequently at the heart of the organisational conflict. Employee Dispute Resolution skills are crucial for every organisation to maintain a productive and motivated workforce. Pursuing this training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 1-day Employee Dispute Resolution Masterclass, delegates will understand the roles and responsibilities of the EDR coordinator. During this training, delegates will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc. Our highly professional trainer with years of experience in teaching will conduct this training course and help you get a complete understanding of Employee Dispute Resolution.

They will also cover various essential topics such as:

Employee Dispute Resolution (EDR)
Model EDR plan
EDR coordinators
EDR process
Annual reporting
Assisted resolution

At the end of this training, delegates will be able to become effective EDR coordinators within an organisation successfully. They will also be able to develop a positive work environment and build a strong communication channel that helps organisations resolve conflicts.

What’s included in this Employee Dispute Resolution Masterclass?

World-Class Training Sessions from Experienced Instructors
Employee Dispute Resolution Certificate
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Employee Dispute Resolution Masterclass in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Management Training | Employee Dispute Resolution Masterclass in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Management Training | Employee Dispute Resolution Masterclass in Hong Kong FAQs

What is Employment Dispute Resolution (EDR)?

Employment Dispute Resolution (EDR) offers various workplace dispute resolution options to state agencies and their employees.

What are the pre-requisites?

There are no formal prerequisites for attending this Employee Dispute Resolution Masterclass.

Who should attend this course?

This course is ideal for anyone who wants to resolve conflicts within an organisation efficiently.

What are the essential skills of conflict resolution?

Empathy, active listening and communication, forgiveness, and impartiality are the essential skill of conflict resolution.

What are the essential ways to reduce conflict within an organisation?

Develop strong communication channels, implement team building activities, build positive work relationships, create an environment that encourages participation, and provide conflict mediation training for leaders are the essential ways to reduce conflict within an organisation.

What is the duration of this course?

This course is [ 1 ] day(s)

What are tips for successful conflicts resolution?

Listen first, take your own emotions out of the equation, agree on facts, maintain a good relationship, demonstrate emotional intelligence, and nonverbal communication cues are tips for successful conflicts resolution.

What will I learn in this Employee Dispute Resolution Masterclass training course?

In this training, you will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc.

What is the cost/training fees for Employee Dispute Resolution Course in Hong Kong?

The training fees for Employee Dispute Resolution Coursein Hong Kong starts from HKD16995

Which is the best training institute/provider of Employee Dispute Resolution Course in Hong Kong?

The Knowledge Academy is the Leading global training provider for Employee Dispute Resolution Course.

What are the best Management Courses courses in Hong Kong?

Please see our Management Courses courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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