Course information

Microsoft Dynamics 365 Fundamentals MB920 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Describe the Finance and Operations Apps

  • Introduction
  • Describe Enterprise Resource Planning (ERP)
  • Describe Finance and Operations Apps Use Cases
  • Describe the Finance and Operations Apps User Interfaces
  • Exercise: Navigate the Finance and Operations Apps

Module 2: Describe Reporting and Integration Capabilities in Finance and Operations Apps

  • Introduction
  • Describe Reporting Options
  • Describe How to Use Power BI to Analyse Data
  • Describe Options for Manipulating Data from Finance and Operations Apps Within Excel
  • Describe Microsoft Office 365 Integration Capabilities
  • Exercise: Excel Integration
  • Describe Options for Integrating Finance and Operations Apps with Microsoft Power Platform
  • Explore Business Events Integration Capabilities

Module 3: Describe Dynamics 365 Finance Core Capabilities

  • Introduction
  • Describe Finance Capabilities and Features
  • Describe Organisation and Legal Entities
  • Describe Number Sequence Functionality
  • Describe Tax Capabilities
  • Describe Cost Accounting Concepts

Module 4: Describe the General Ledger in Dynamics 365 Finance

  • Introduction
  • Describe the Chart of Accounts Functionality
  • Describe Financial Dimensions and Dimension Set Concepts
  • Describe Periodic Financial Processes
  • Describe Journaling Concepts
  • Exercise: Create a Main Account

Module 5: Describe Accounts Payable and Accounts Receivable in Dynamics 365 Finance

  • Introduction
  • Describe Core Accounts Payable Components
  • Describe Vendor Payments and Settlements
  • Describe Core Accounts Receivable Components
  • Describe Credit and Collection Processes
  • Describe Revenue Recognition

Module 6: Explore Expense Management, Fixed Asset Management, and Budgeting in Dynamics 365 Finance

  • Introduction
  • Describe Cash and Bank Management Concepts
  • Describe Expense Management
  • Describe Fixed Asset Management
  • Describe Budgeting Capabilities

Module 7: Describe the General Capabilities of Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Supply Chain Management Capabilities and Features
  • Describe Product Master Records, Product Variants, and Product Dimensions
  • Exercise: Create a Product
  • Describe Pricing and Discounts in Relation to Trade Agreements
  • Describe the Procure-To-Pay Process
  • Exercise: Create A Purchase Order
  • Describe the Order-To-Cash Process

Module 8: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Costing Methods
  • Describe Item Arrival Journals and Cross-Docking
  • Describe Inventory Reservations, Picking and Packing, Replenishment, and Shipments
  • Describe Inventory Counting and Inventory On-Hand Concepts
  • Describe Quality Management Capabilities
  • Describe Use Cases for Warehouse Management Systems (WMS)
  • Describe Use Cases for Transportation Management Systems

Module 9: Describe Manufacturing Strategies in Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Manufacturing Types
  • Describe Manufacturing Strategies
  • Describe the Production Elements of a Production Process
  • Describe Item Tracking and Tracing Processes
  • Describe Manufacturing Execution
  • Describe Master Planning and Planning Optimisation
  • Exercise: Create a Production Order

Module 10: Describe Dynamics 365 Commerce Capabilities

  • Introduction
  • Describe Commerce Core Capabilities
  • Describe Commerce Channels
  • Describe Channel Management Concepts
  • Describe Distributed Order Management (DOM)
  • Describe Pricing and Discounts
  • Describe Product Hierarchies and Assortments
  • Exercise: Create a Product Assortment
  • Explore Store Commerce
  • Describe E-Commerce Capabilities

Module 11: Describe Dynamics 365 Commerce Clienteling Capabilities and Dynamics 365 Fraud Protection

  • Introduction
  • Describe Loyalty Programs
  • Describe How to Create Personalised Customer Experiences by Using Clienteling
  • Describe Fraud Protection

Module 12: Describe Dynamics 365 Human Resources Core Capabilities

  • Introduction
  • Describe Use Cases of Dynamics 365 Human Resources
  • Describe Workers and Positions
  • Describe the Hire-To-Retire Process
  • Describe Compensation and Benefits Capabilities
  • Describe Leave and Absence Capabilities
  • Describe Compliance Features

Module 13: Describe Personnel Management Capabilities in Dynamics 365 Human Resources

  • Introduction
  • Describe Self-Service Capabilities
  • Describe Employee Training and Certification Features
  • Describe Performance Management Capabilities

Module 14: Identify Project Life Cycle Management Capabilities in Dynamics 365 Project Operations

  • Introduction
  • Describe Dynamics 365 Project Operations Capabilities
  • Describe Project-Based Services and Project Types
  • Describe How Project Operations Supports Different Industries
  • Describe the Project Life Cycle
  • Describe Project Sales Capabilities
  • Describe Project Purchase Orders
  • Describe Project Contract Capabilities
  • Describe Project Pricing Capabilities

Module 15: Describe the Project Planning and Execution Capabilities of Dynamics 365 Project Operations

  • Introduction
  • Describe Project Planning
  • Describe Project Scheduling and Resourcing
  • Describe Work Breakdown Structures
  • Describe Project Invoicing
  • Describe Project Cost Tracking
  • Describe Project Budget Capabilities

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Who should attend this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

The Microsoft Dynamics 365 Fundamental MB920 Course is designed to provide professionals with a foundational understanding of the core concepts and capabilities of Microsoft Dynamics 365 for Enterprise Resource Planning (ERP). Below are some professionals who can have benefits from this course:

  • Business Analysts
  • ERP Implementation Consultants
  • Decision-makers
  • Project Managers
  • Operations Managers
  • IT Managers
  • Technical Project Managers
  • Consultants

Prerequisites of the Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course

There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course. However, a basic understanding of financial principles, business operations, and cloud computing can be advantageous.

Microsoft Dynamics 365 Fundamentals MB920 Course Overview

The Microsoft Dynamics 365 Fundamentals MB920 Course offers a comprehensive overview of Dynamics 365, a vital platform for business management and customer relationship management. It covers essential concepts, features, and functionalities, highlighting its relevance in modern enterprises.

Professionals across sales, marketing, customer service, and IT sectors must pursue Dynamics 365 Certification for a competitive edge and career advancement. It equips them with sought-after skills in modern business management, ensuring they remain relevant and valuable in today's dynamic job market.

This 1-day training by the Knowledge Academy provides delegates with practical knowledge and hands-on experience in utilising Dynamics 365 effectively. Through interactive sessions and real-world examples, participants will gain valuable insights into leveraging Dynamics 365 to streamline business processes and improve customer engagement.

Course Objectives

  • To understand the fundamental concepts and architecture of Dynamics 365
  • To explore the various modules and applications available in Dynamics 365
  • To learn to navigate the Dynamics 365 interface and perform basic tasks
  • To gain insights into best practices for implementing and customising Dynamics 365
  • To prepare for the Microsoft Dynamics 365 Fundamentals Certification exam

Upon completion, delegates will be equipped with the necessary skills and knowledge to leverage Dynamics 365 effectively within their organisations. This will allow them to drive productivity and achieving business goals within their working space.

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What’s included in this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Dynamics 365 Fundamentals MB920 in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Dynamics 365 Fundamentals MB920 in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Microsoft Dynamics 365 Fundamentals MB920 in Hong Kong FAQs

ERP stands for Enterprise Resource Planning, which integrates gathering and organising business data through software and technology.
There are no formal prerequisites to attend this course.
This course is designed for Various IT professional Roles.
Dynamics 365 Supply Chain Management engages workers and associations to acquire an ability to obtain together with the perspective of warehouse, inventory, manufacturing, logistics, and services with predictive analytics that transforms information into insights to support better essential decisions.
Yes, this training course is accredited by Microsoft.
This course is 2 days.
Microsoft Dynamics 365 Fundamentals (ERP)-MB-920 training course helps in building careers as Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers and many more reputed jobs.
The training fees for Microsoft Dynamics 365 Fundamentals (ERP) MB920in Hong Kong starts from HKD17495
The Knowledge Academy is the Leading global training provider for Microsoft Dynamics 365 Fundamentals (ERP) MB920.
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Microsoft Dynamics 365 Training

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Microsoft Dynamics 365 - Fundamentals Certification

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