Course information

Installing and Configuring Service Level Dashboard 50524A Training Course Outline

Module 1: What is the Service Level Dashboard

  • Service Level Dashboard Overview
  • System Center Operations Manager 2007 R2
  • Windows SharePoint Services 3.0 SP1
  • Web Parts
  • Service Level Dashboard Audience

Module 2: Configuring System Center Operations Manager 2007 R2

  • Management Pack Components
  • Service Level Objectives
  • Creating a Group
  • Creating Availability Service Level Objective
  • Creating Service Level Objectives

Module 3: Installing Service Level Dashboard

  • Prerequisites
  • Installing the Service Level Dashboard
  • Installing the Service Level Dashboard

Module 4: Configuring the Service Level Dashboard

  • Configuring the Initial Dashboard Settings
  • Granting Permissions
  • Creating Additional Service Level Dashboard Sites
  • Configuring Initial Dashboard Settings
  • Viewing and Changing the Display
  • Creating a New Site
  • Creating a New Site Collection

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Who should attend this Installing and Configuring Service Level Dashboard 50524A Training?

The Installing and Configuring Service Level Dashboard 50524A Training is typically designed for IT professionals and administrators who are responsible for managing and monitoring the performance of IT services within an organisation. This training is suitable for:

  • IT Administrators
  • System Administrators
  • IT Operations Staff
  • Service Desk Managers
  • IT Managers
  • Network Administrators
  • Support Analysts
  • Help Desk Professionals

Prerequisites of the Installing and Configuring Service Level Dashboard 50524A Training

To attend this Installing and Configuring Service Level Dashboard 50524A Training Course, delegates should have:

  • Understanding of SharePoint Services 3.0
  • Understanding of System Centre Operations Manager 2007 R2
  • Understanding of Service Level Agreements

Installing and Configuring Service Level Dashboard 50524A Training Course Overview

 This Installing and Configuring Service Level Dashboard 50524A Training course will provide the delegates with the knowledge and abilities to design Service Level Dashboards to track the Service Level Objectives set in System Centre Operations Manager 2007 R2. Holding the required skills and knowledge about the service level dashboard will help delegates to attain greater employment opportunities in leading job designations.

The Installing and Configuring Service Level Dashboard 50524A Training is ideal for IT Administrators, System Administrators, Network Administrators and Service Managers aiming to enhance their skills in monitoring and managing service levels. It offers practical insights for improving performance and ensuring efficient service delivery.

In this 2-day training By The Knowledge Academy, delegates will gain their insights into the configuration of the objects within System Centre Operations Manager 2007 R2 to support Service Level Objectives. Delegates will learn to create Service Level Objectives within System Centre Operations Manager 2007 R2.

Course Objectives

  • To install and configure Service Level Dashboard (SLD) for effective service management
  • To understand the integration of SLD with various system components
  • To customise SLD settings to meet specific business requirements
  • To troubleshoot common issues encountered during SLD setup
  • To implement best practices for monitoring and reporting service levels
  • To ensure alignment of SLD with organisational performance metrics and goals

At the end of Installing and Configuring Service Level Dashboard 50524A Training Course, delegates will be able to install the Service Level Dashboard successfully. They will grasp understanding regarding the configuration of the initial dashboard settings. Delegates will also be able to create additional service level dashboard sites.

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What's Included in this Installing and Configuring Service Level Dashboard 50524A Training?

  • World-Class Training Sessions from Experienced Instructors
  • Installing and Configuring Service Level Dashboard 50524A Certificate
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Hong Kong FAQs

A System Operation Manager manages the daily operation of IT systems, ensuring they function smoothly and efficiently. They handle system performance, troubleshoot issues, and implement improvements to maintain optimal operation and support business objectives.
A Service Level Agreement (SLA) is a contract defining the expected performance standards between service providers and clients. It outlines the service's quality, availability, and responsibilities, including metrics for monitoring and managing service delivery.
Service Level Agreements (SLAs) typically include various types, such as Service-Based, which covers all users, and Customer-Based, which is tailored for specific clients. Additionally, multi-level SLAs address different service levels and various service components or user groups.
The duration of this course spans across 2 days.
The Installing and Configuring Service Level Dashboard 50524A Training Course covers setting up and managing service level dashboards. You'll learn to install, configure, and customise dashboards to monitor and improve service performance and operational efficiency.
Completing Installing and Configuring Service Level Dashboard 50524A Training prepares you for Service Level Manager, IT Service Analyst, or Systems Administrator roles. It focuses on managing and optimising service level performance and dashboard configurations in IT environments.
After completing the course, professionals expect an average salary of around £35,000 to £50,000 annually. Salaries may differ depending on experience and location.
To register for the course, visit the course The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.
The Installing and Configuring Service Level Dashboard 50524A Course enhances career prospects by providing skills in managing and configuring service level dashboards, crucial for IT and operations roles. It’s valued for improving job performance and advancing career opportunities.
After completing the course, the next step is to apply the skills in real-world scenarios, potentially moving on to advanced courses or certifications to deepen expertise in service-level management and IT operations.
Yes, you can access the materials from multiple devices.
The Installing and Configuring Service Level Dashboard 50524A course is popular in Hong Kong due to its relevance in helping IT professionals manage and optimise service level agreements effectively. It’s aimed after for its practical skills and industry application.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Installing and Configuring Service Level Dashboard 50524A Training certification in Hong Kong starts from HKD19495
The Knowledge Academy is the Leading global training provider for Installing and Configuring Service Level Dashboard 50524A Training.
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