Course information

SAP Marketing Cloud Training Course Outline

Module 1: Introduction and Overview

  • Introduction to SAP Marketing Cloud
  • Architecture and User Provisioning
  • Business Roles and Authorisations
  • Steps to Implementation

Module 2: Consumer and Customer profiling

  • Key Capabilities
  • Data Model and Merging Logic
  • Best Practices for Data Sources
  • Extensibility
  • Custom Fields and Custom Logic

Module 3: Segmentation

  • Key Capabilities
  • Target Groups
  • Segmentation Configuration
  • Creating Segmentation Profiles and Objects
  • Extensibility in Segmentation
  • Custom Fields, Custom Objects and Custom Views
  • Extensibility in Target Groups

Module 4: Scores

  • Introduction to Scores
  • Architecture and Components
  • Rule-Based Scores
  • Extensibility of Rule-Based Scores
  • Predictive Scores
  • Creating a Model Fit
  • Success Reporting
  • Extensibility of Predictive Scores

Module 5: Campaign Management

  • Introduction to Campaign Management
  • Campaign Types
  • Content Studio Features
  • Marketing Permissions
  • Suppression Rules
  • Extensibility
  • Marketing Areas in Campaign Execution
  • Integration

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Who should attend this SAP Marketing Cloud Training?

This SAP Marketing Cloud Course is designed for anyone who wants to learn about SAP Marketing Cloud. The following professionals can benefit from attending this SAP Course:

  • Marketing Managers
  • Digital Marketing Professionals
  • Campaign Managers
  • Customer Engagement Specialists
  • CRM (Customer Relationship Management) Professionals
  • Marketing Analysts
  • Marketing Automation Specialists
  • Customer Experience Managers

Prerequisites of the SAP Marketing Cloud Training

There are no formal prerequisites for the SAP Marketing Cloud Training Course. However, having a foundational understanding of marketing principles and concepts can be advantageous for delegates.

SAP Marketing Cloud Training Course Overview

SAP Marketing Cloud refers to a suite of software solutions and tools developed by SAP to revolutionise the way businesses plan, execute, and analyse their marketing activities. SAP Marketing Cloud is an integral part of the broader SAP Customer Experience (CX) suite, which is dedicated to delivering outstanding customer experiences across all touchpoints.

The significance of SAP Marketing Cloud proficiency lies in its ability to equip businesses and organisations with the tools and capabilities needed to create targeted, personalised marketing campaigns, measure their impact, and optimise marketing strategies. In an era where customer engagement is a top priority, professionals with expertise in SAP Marketing Cloud are highly sought after.

This 1-day SAP Marketing Cloud Training Course by The Knowledge Academy is designed to provide delegates with comprehensive, real-time insights into customer behaviour, enabling businesses to better understand their customers and personalise interactions across all channels throughout the customer journey. Delegates will acquire the knowledge and skills needed to boost conversion rates and cultivate customer trust effectively.

Course Objectives

  • To get an overview of SAP Marketing Cloud, its key features, and benefits
  • To learn to use the SAP Marketing Cloud to create and manage marketing campaigns
  • To use the SAP Marketing Cloud to segment and target customers
  • To understand the processes involved in using the SAP Marketing Cloud to measure and report on the performance of marketing campaigns
  • To prepare for a career in SAP Marketing Cloud consulting or implementation

By the end of this SAP Course, delegates will not only have a deep understanding of SAP Marketing Cloud but will also be well-prepared to apply this knowledge immediately in their professional roles.

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What’s included in this SAP Marketing Cloud Training?

  • World-Class Training Sessions from Experienced Instructors           
  • SAP Marketing Cloud Training Certificate         
  • Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led SAP Marketing Cloud in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's SAP Marketing Cloud in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

SAP Marketing Cloud in Hong Kong FAQs

SAP Marketing Cloud is a cloud-based solution that enables businesses to deliver personalised marketing experiences by integrating customer data, analytics, and campaign management across various channels.
The benefits of this course include mastering personalised marketing strategies, improving customer engagement, enhancing data-driven decision-making, and increasing your qualifications for roles in digital marketing and customer experience management.
The certification validates your ability to effectively use SAP Marketing Cloud to manage marketing campaigns, analyse customer behaviour, and deliver personalised marketing experiences.
Marketing professionals, digital marketers, CRM specialists, and IT professionals involved in marketing technology and customer engagement strategies require this certification.
There are no formal prerequisites for the SAP Marketing Cloud Course. However, having a foundational understanding of marketing principles and concepts can be advantageous for delegates.
The certification enhances your credibility, demonstrates your expertise in personalised marketing, and improves your career prospects in digital marketing and customer experience roles.
This course comes with a 1-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.
The duration of this course spans 1 day.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this course.
The Knowledge Academy provides flexible self-paced training for these courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Jobs available after this course include Digital Marketing Specialist, SAP Marketing Cloud Consultant, CRM Manager, and Customer Experience Manager.
Yes, we offer tailored corporate training courses that can be customised to meet the specific needs of an organisation and its employees.
You’ll learn to manage customer data, create personalised marketing campaigns, analyse customer behaviour, and leverage SAP Marketing Cloud for optimised marketing strategies.
Marketing professionals, CRM specialists, digital marketers, and IT professionals looking to enhance their skills in marketing technology should attend this course.
Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
The course equips you with the skills to optimise marketing strategies, improve customer engagement, and advance your career in digital marketing and CRM.
No formal qualifications are required, but a marketing or CRM systems background is beneficial.
After completing the course, consider obtaining SAP Marketing Cloud Certification. This will allow you to apply your skills to real-world marketing projects or further your expertise in advanced SAP modules.
No, prior SAP Certification is not required, but relevant experience or foundational knowledge of SAP systems can be beneficial.
The training fees for SAP Marketing Cloud Trainingin Hong Kong starts from HKD17995
The Knowledge Academy is the Leading global training provider for SAP Marketing Cloud Training.
Please see our SAP Training courses available in Hong Kong
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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