Course information

Creating Effective Stakeholder Engagement Course Outline

Module 1: Stakeholders

  • Introduction to Stakeholder Analysis
  • Stakeholder Management Lifecycle
  • Stakeholders Engagement
  • Stakeholders
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritization
  • Why is Stakeholder Management Important?
  • Stakeholder Management Plan

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Semantic Barrier, Physical, and Psychological
  • Introduction to Active Listening

Module 3: Working with Stakeholder Groups

  • Groups Vs Teams
  • Types of Teams
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • Learning Cycle and Styles

Module 4: Facilitated Workshops

  • Introduction to Facilitated Workshops
  • Examples of Facilitated Events
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviors
  • Techniques

Module 5: Rapport

  • Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Module 6: Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation

Module 7: Managing Expectations

  • Why Does Expectation Matter?
  • Categories of Expectation
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Module 8: Negotiating with Stakeholders

  • Definition to Negotiation
  • Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • BATNA
  • Process for Successful Negotiation

Module 9: Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Conflicting Objectives of Stakeholders and Balancing Conflicts
  • Thomas-Kilmann Conflict MODE Instrument

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Who should attend this Creating Effective Stakeholder Engagement Training?

This Creating Effective Stakeholder Engagement Training Course is ideal for those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this course:

  • Project Managers
  • Business Analysts
  • Communication Specialists
  • Department Heads
  • Corporate Strategy Executives
  • Public Relations Professionals
  • Corporate Social Responsibility (CSR) Professionals

Prerequisites of the Creating Effective Stakeholder Engagement Training Course

There are no formal prerequisites for this Creating Effective Stakeholder Engagement Training Course.

Creating Effective Stakeholder Engagement Training Course Overview

Stakeholder engagement ensures the inclusion of diverse perspectives, leading to well-informed decisions, increased stakeholder buy-in, and fortified relationships. This Creating Effective Stakeholder Engagement Training in New Delhi empowers organizations with the skills needed to navigate complex stakeholder landscapes, fostering collaboration, mitigating risks, and enhancing overall organizational reputation and trust.

Professionals who aspire to master Creating Effective Stakeholder Engagement are not only seeking a Business Analyst Certification but are also positioning themselves as indispensable assets in their respective industries. Stakeholder engagement is paramount for those navigating leadership roles, where the ability to manage relationships and align diverse interests is highly coveted.

In this intensive 1-day training course in New Delhi, delegates will gain a profound understanding of stakeholder engagement from its foundational concepts to practical implementation. The curriculum covers stakeholder identification and analysis, the management of diverse stakeholder groups, and the creation of effective stakeholder management plans. Individuals pursuing this training will develop skills in communication, negotiation, and conflict resolution, fostering personal growth

Course Objectives

  • To provide a comprehensive understanding of stakeholder engagement
  • To equip delegates with skills for stakeholder identification and analysis
  • To enable effective management of diverse stakeholder groups
  • To guide the creation of impactful stakeholder management plans
  • To explore team dynamics in the context of stakeholder engagement
  • To impart facilitation methods and rapport-building techniques

Upon completing this Creating Effective Stakeholder Engagement Training Course in New Delhi, delegates will benefit by acquiring skills crucial for effective stakeholder engagement, gaining insights into managing diverse stakeholder groups, and obtaining a competitive edge for leadership roles in their respective industries.

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What’s included in this Creating Effective Stakeholder Engagement Training?

  • World-Class Training Sessions from Experienced Instructors 
  • Creating Effective Stakeholder Engagement Certificate
  • Digital Delegate Pack 

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in New Delhi sessions.

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Business Analysis Training | Creating Effective Stakeholder Engagement Training in New Delhi FAQs

Stakeholder Engagement refers to the process of involving individuals, groups, or organisations that may affect or be affected by a project's outcomes. It involves communication, consultation, and collaboration to ensure their needs and expectations are addressed.
There are no formal prerequisites for this Stakeholder Engagement Training Course. However, a basic understanding of Project Management concepts will be beneficial.
Stakeholder Engagement Training enhances communication, fosters collaboration, and builds trust among project stakeholders. It improves decision-making, mitigates risks, and ensures project success by aligning stakeholder expectations and project goals, leading to better outcomes and sustained organisational growth. Join our Stakeholder Engagement Training to learn more about effective Stakeholder Engagement.
One can address difficulties in obtaining Stakeholder Engagement certification by thoroughly understanding course materials, actively delegates in practical exercises, seeking mentorship, and consistently applying learned strategies in real-world scenarios to build confidence and competence in stakeholder management.
This Business Analysis Training Course is ideal for aspiring Business Analysts, Project Managers, IT Professionals, and anyone seeking to enhance their analytical skills and knowledge to drive business improvements and make informed, data-driven decisions.
Stakeholder Engagement is crucial as it fosters collaboration, builds trust, and ensures that diverse perspectives are considered, leading to more informed decision-making, enhanced project outcomes, and increased acceptance and support for initiatives among those affected.
Effective Stakeholder Engagement involves building trust through transparent communication, actively listening to stakeholder needs, fostering collaboration, maintaining regular interactions, and aligning objectives. Prioritising mutual respect and addressing concerns promptly ensures positive, long-term relationships and successful project outcomes.
Identifying stakeholders involves understanding the project's scope, goals, and impact. Consider individuals, groups, or organisations affected by or interested in the project. Analyse their influence, interest, and potential contributions to ensure their engagement and address their needs.
Effective Stakeholder Engagement techniques include regular communication, active listening, transparency, collaboration, addressing concerns promptly, building trust, and involving stakeholders in decision-making processes. These methods foster positive relationships and ensure stakeholders feel valued and informed throughout a project's lifecycle.
Measuring Stakeholder Engagement success involves evaluating satisfaction, feedback quality, participation rates, and the achievement of set objectives. Positive changes in stakeholder attitudes, increased collaboration, and the attainment of project goals indicate effective engagement.
Common challenges in Stakeholder Engagement include miscommunication, conflicting interests, and lack of trust. These can be overcome by fostering transparent communication, aligning goals, and building strong, trust-based relationships to ensure effective collaboration and mutual understanding.
Technology facilitates Stakeholder Engagement by enabling real-time communication, providing data-driven insights, enhancing collaboration through digital platforms, and offering interactive tools that allow stakeholders to actively delegates and contribute to decision-making processes, ensuring transparency and inclusivity.
Training plays a crucial role in effective stakeholder engagement by equipping individuals with the necessary skills and knowledge to communicate, collaborate, and manage expectations. Stakeholder Engagement Training enhances understanding and fosters positive relationships, ensuring project success and stakeholder satisfaction.
Stakeholder Engagement Training programmes should be structured to include clear objectives, interactive sessions, practical exercises, feedback loops, and regular assessments to ensure participants understand and apply the skills needed to effectively engage and collaborate with stakeholders.
A Stakeholder Engagement Training curriculum includes stakeholder identification, communication strategies, conflict resolution, stakeholder analysis, influence mapping, effective negotiation techniques, engagement planning, feedback mechanisms, and performance measurement to ensure successful and sustainable stakeholder relationships.
To ensure accessibility and inclusivity in Stakeholder Engagement Training, use diverse formats like videos, text, and interactive sessions, offer translations and captions, provide flexible scheduling, use inclusive language, and address varied learning styles and needs.
The Knowledge Academy in New Delhi stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Stakeholder Engagement Training Course.
The training fees for Creating Effective Stakeholder Engagement Trainingin New Delhi starts from INR29995
The Knowledge Academy is the Leading global training provider for Creating Effective Stakeholder Engagement Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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