Managing Organizational Change Effectively Course Outline
Module 1: Introduction to Managing Organizational Change
- What is Organizational Change?
Module 2: Why is Change Necessary?
- Overview
- Reasons Why Change is Necessary for an Organization
- Adapting to New Market Trends
- Improving Efficiency
- Responding to External Factors
- Encouraging Innovation
- Attracting and Retaining Talent
Module 3: Effects of Change
- Increased Productivity
- Improved Morale
- Resistance to Change
- Improved Innovation
Module 4: Nature of Organizational Change
- Introduction
- Characteristics of Organizational Change
- Continuous
- Multifaceted
- Disruptive
- Driven by External Factors
Module 5: Change Processes
- Assessment
- Planning
- Communication
- Implementation
- Monitoring and Evaluation
Module 6: Required Leader Behavior (Role Model)
- Qualities of a Good Leader
- Situational Leadership
Module 7: Schein’s Primary Embedding Mechanisms
- Artefacts
- Values
- Assumptions
- How Leaders Spend their Time
- How Leaders React to Problems
- How Leaders Allocate Resources
- How Leaders Reward/Penalize
Module 8: Leading People Through Change
- Overview
- Key Strategies for Leading People
- Communicate Clearly and Frequently
- Address Concerns and Resistance
- Provide Support and Resources
- Lead by Example
Module 9: People-Centered Approaches
- Learning and the Process of Change
- Interpersonal
- Mass Communication
Module 10: Interpreting Behavior
- Maslow Hierarchy of Needs
- Survival and Learning Anxieties
Module 11: Encountering and Dealing with Resistance
- Leadership
- Employees
- Change Manager
- Project Manager
Module 12: Why is there Resistance?
- Overview
- Common Causes of Resistance to Change
Module 13: Challenging Attitudes and Beliefs
- Steps to Facilitate the Process
- Identify the Problematic Attitudes and Beliefs
- Understand the Root Cause
- Create a Safe Space for Dialogue
- Provide Education and Training
- Foster a Culture of Inclusivity and Respect
Module 14: Motivating Individuals
- Strategies that can be Used to Motivate Individuals
- Set Clear Goals and Expectations
- Provide Feedback and Recognition
- Offer Incentives
- Create Opportunities for Growth and Development
- Foster a Positive and Supportive Workplace Culture
Module 15: Effective Communication Techniques
- Active Listening
- Clear and Concise Language
- Open Communication
- Feedback
- Clarity
- Nonverbal Communication
Module 16: Setting and Working Towards Goals
- Break Goals Down into Manageable Steps
- Create a Plan of Action
- Identify and Allocate Resources
- Monitor Progress
Module 17: Clear Visions
- Involve Key Stakeholders
- Communicate the Vision
- Align Organizational Culture with the Vision
- Set Specific Goals and Objectives
Module 18: Converting New Practices into Habits
- Create a Plan
- Start Small
- Consistent Reinforcement
- Identify and Address Barriers
Module 19: Prioritizing
- Overview
- Difference Between Urgency and Importance
Module 20: Providing Support
- Establish an Open-door Policy
- Encourage Feedback
- Offer Training and Development Opportunities
- Provide Resources
Module 21: Coaching and Feedback
- Developmental Feedback
- Coaching
- Feedback Mechanisms
Module 22: Monitoring and Evaluating Organizational Change
- Change Impacts
- Methods for Capturing Information
Module 23: Learning from Experience
- Overview
- Key Areas for Focus